About Circuit

Circuit is an online collaboration solution designed to bring teams together and enhance team collaboration with virtual meeting spaces and integrated communication tools. Circuit helps teams build online communities to promote idea and opinion sharing, cooperation, and interactions amongst the team. Circuit includes voice and HD video calling, chat messaging, screen sharing, file-sharing, contextual search capabilities, content storage and history, and virtual meeting rooms.

With Circuit, teams can naturally communicate across voice, video, and chat channels, without having to implement and use three different systems. Teams can collaborate on any project or task by sharing documents, shared texts, images, documents, and screen views using int...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

37 Reviews of Circuit

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(16)

16

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 37 results

May 2019

User Profile Picture

Joris from BusinessCom BV

Verified Reviewer

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2019

Circuit is my number 1 application for communication

Pros

The ease of use, the connection to our telephony platform (so that we can use it also as a normal phone) and the possibilities for integrations. I use it also for all small and bigger projects I'm involved and the way everything is located in one tool with a very good search functionality makes my work much easier.

Cons

Personally I miss the possibility to put a read message back to unread. In the mean time I use other options to create something similar, but it is not completely the same.

June 2019

User Profile Picture

Geert from BKM NV

Verified Reviewer

Company Size: 201-500 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2019

Circuit : making the new way of work possible with little effort

Pros

A single pane of glass solution that encompasses all communications in a very intuitive manner. It's easy to collect all relevant "streams" (e.g. mail; meeting requests and notes, phone calls, chats, etc.) into a single folder. The mobile app is a perfect (and near stand alone) addition to your desktop application and allows seamless transition from deskbound to mobile working without hassle. Even swipe your phone calls (in the actual call !!!) from fixed app to mobile app withou interuption.

Cons

Circuit requires an open mindset on how to organise your files. If you are depending on folder structure (folder within a folder) you'll be lost at first, but Circuit has an awesome search engine Circuit has more power and more impact when everyone uses it, so be ready to advocate the solution in your company and to have some use cases near.

July 2019

Kevin from Siemens

Company Size: 10,000+ employees

Industry: Railroad Manufacture

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

July 2019

kind of ok when/if it works

I have all kinds of trouble with this program, below are my two most common problems. I'll have to dial in with my phone so I can hear and speak as well as be logged in at my computer so I can project for the meeting. One day it works fine then, the very next morning it tells me my log-in is invalid and does not let me access the meeting. I have to reinstall, come up with fresh passwords and I'm very frustrated, joining the meeting very late.

Pros

The idea of it working is great, the reality is very different.

Cons

The software package I work with is not reliable, one day it works, the next day it does not. And when it does not work, it takes 20~30 minutes and a bunch of passwords to get it working again although my meeting starts in 2~3 minutes.

Reasons for Switching to Circuit

The company forced us to switch. Either Circuit still needs a lot of work or the way it is integrated with Siemens systems is very poor and overly cumbersome. I hate it!

May 2019

Johan from BKM

Company Size: 201-500 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2019

Circuit collaboration tool

Perfect collaboration tool

Pros

Ease of use - even for novice users without training Ease of implementation

Cons

No possibility to create own shortcuts to favourite conversations

Reasons for Choosing Circuit

Far better integrated/all in one product

September 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2018

Collaboration tool for serious businesses.

Remote work and team management.

Pros

Circuit is an extremely efficient way for me to organize all of my inter-team communications in a single workspace. It allows me to work remotely very efficiently and manage projects and teamwork inside the company and with partners. It does all of the important communication functions very well - including recording meetings for those that cannot attend and it has amazing up-time so it's reliable enough to be the central communications vehicle for a company.

Cons

I wish you could delete old conversations. I archive and keep my conversations organized, but there are some that would be just better to delete.