The ease of use and great features like call forwarding.

This service is highly recommended especially if you like single-solutions. Cloud UC offers 6-in-1 services and it easily integrates with software like Outlook and Office.

I've tested several VoIP systems, and only Panterra has all the features that we need so easily integrated.

Support has been outstanding from my very first call to sales and setup was easy with the help of their vendor team. Would definitely recommend.

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

Great product, great customer support, I am a satisfied customer.

This service is highly recommended especially if you like single-solutions. I have mentioned this before, if you are THAT type of person, then this service is for you.

It does everything I need including reliable and retrievable call recordings. The customer service is phenomenal and implementation was super easy.

Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra.

This is a great cloud that's help me make everything better without having issues.

Settings are confusing, sometimes nothing happens when you configure them (no changes occur after saving). I don't always see/hear/notice my messages when someone is sending me messages.

Their VoIP system has given our company a more professional edge, and allowed us to filter calls with ease.

Pan Terra has made it easy to use, the set up option is nice and overall everything we use has been reliable and calls, video conferencing and the recordings are clear and easily retrieved.

It is solid and reliable. The setup and easy and free (although I am not aware of any policy changes).

I really like Panterra's services. We are using Smartbox and so far it has been to great effect.

I like that it offers multiple services, cloud, phone, chat.

Panterra have some issues too but they are quickly resolved.

I'll be honest that is a little bit annoying when you have to pay little bit extra than you thought you were going too.

Real time results and data is what a comoany really needs in giving great customer service support to our clients.

There isn't a whole lot that I like at all. I like that I'm able to still select the old interface when I log in.

The installation team arrived 3 days late. In the end it didn't matter much but it was annoying.

I like Panterra's smartbox because it is very easy and I can access it from anywhere since it is web browser based. I am currently in Germany and my communication with our office in US is seamless.

But it is the customer services and dealings from the company that ensure long-term relationships. It is delightfully refreshing to be in business with a company that values my company.

The feature set is quite robust and you have the ability to connect it to almost any SIP service you like (which is great for users who have their own SIP server).

This is a great tool for the at home employees that allows us to take calls from our home computer.

Well, we choose this route to get away from paying several hundred on desk phones. Loved the money saved for the business.

The Bria software is a functional and reliable SIP solution with robust features. I appreciate the per station licensing, it works well in my environment where we have a bit of fluidity in seating.

You can experiment unexpectedly closed because of the product have error in response time.

The largest benefit to this software is connivence and cost effectiveness. Bria is compatible with many third party applications and most SIP providers will offer configuration support.

What I like most about Bria is how easy it is to use.

Bria is a great VOIP calling tool because it has a formidable stability and hardly any connection problems in the calls. Generating a satisfaction by using and integration with other software.

My expirence with Bria is terrible, Bria is unreliable and support terrible.

The customer service was great to work with. Call recordings were easy to find.

Processing, ease and good communication, it works great on mac os and windows integrated very well.

Can be used with multiple types of devices, e.g. Computers, mobile phones. Has friendly User Interface hence very user friendly.

I have been using this software for over 2 months and it is easy to use and has great quality for inbound calls.

Unfortunately, we seemed to have some issues with pairing with some computers. We also experienced drop calls.

Often I find myself getting multiple calls coming in at once, or my calls will drop randomly.

Bria is a well featured VoIP soft phone and I like that it integrates with many different providers out of the box.

Nice interface, comparable to the competition, and is easy to setup and configure. Audio and Video qualities over the call have been taken care of pretty good.

Minimalistic layout, simplified tools for the novice use, seamless integration with VoIP services. Customer service outstanding.

Customer support is difficult to reach and response for the cloud hosted version was not satisfactory.

The aspect I liked the most of Bria software is the ease as to which the set up took place. After the download, information was easily entered and call were ready to be taken.

The call quality is clear, works as designed and I have not had any bugs using it at all. Works great for incoming calls.

They did not play well together. Everyone from users, helpdesk, and system admins did not approve of this software.

SOmetimes connection gets bad and all of a sudden line gets disconnected I have to call the customer back.

The first feature that drives me crazy is that the keys on the application will move. I may be on a call or trying a second number after dialing a first and the application's  keypad will move up.

Very easy to use and very easy configuration and can set up more than one profile smoothly.

Easy to use and very intuitive to make a SIP configuration, support G729.

This is my favorite phone software for helping our customers at Kalos Services Inc.

Bria has help me make phone calls for customers and helped them with what they need.

I don't like that Bria limits the number of devices per user so much, I use phone, laptop, desktop and home PC which means I have to juggle my logins.

Bria is a good softphone, it works well and has a very simple interface.

I would say that our experience with Bria was excellent, except purchasing non-compatible headsets ate into my budget - Not Happy.

However, it did not work well for us in the long run due to dropped calls.

US Dollar

PanTerra Streams provides UCaaS communications and collaboration for mid-market to enterprise level businesses. It's the only all-in-one call, text, conference, fax, web meeting, and file sharing cloud communications solution. 

It's a powerful cloud pbx optimized for multi-location businesses and includes: integrated softphone, free IP phones, intelligent call routing, built-in team messaging/presence, support for all mobile devices, enhanced call recording and voicemail, and group email and digital fax support. With Streams, you can deploy a feature-rich, consistent, globally accessible telephone service throughout your enterprise, connecting employees, customers and partners seamlessly.

It's a fully integrated call center with advanced queuing, supervisory modes, live monitor, built-in unlimited business analytics, and it's customizable with built-in AppDesigner. Over 100 customizable SLA/KPI performance metrics can be configured to monitor and tune your enterprise in real-time to maximize productivity. Unlimited data storage means you can review and compare performance over any time period.

Advanced team collaboration features include: one-click video conferencing, multi-media team messaging, instant screenshare/web meeting, group and email digital faxing, and fully integrated file synce and share. Streams lets you share files and even folders of content securely with automatic versioning and instantly updated files. Streams is end-to-end HIPAA/HITECH compliant.

Plus, it integrates into your environment. You can communicate directly from your team room, create custom communication applications, integrate with your current IT ecosystem, and use with all your devices. Streams delivers the broadest level of integration and interoperability, ensuring Streams can fit alongside your existing technology.

Find out how PanTerra Streams is saving clients up to 30% on their current communications spend.

LongDescription

File Management

Commenting/Notes

Real Time Analytics

Whiteboard

Call Transfer

Surveys & Feedback

User Management

Status Tracking

Meeting Management

Two-Way Audio & Video

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

HIPAA Compliant

Data Synchronization

Activity/News Feed

SMS Messaging

Progress Tracking

Real Time Monitoring

Task Scheduling

SSL Security

Real Time Editing

Single Sign On

Secure Login

Automatic Call Distribution

Voice Mail

Project Management

Task Planning

Approval Process Control

Blended Call Center

Projections

Communication Management

Brainstorming

Call Recording

Call Logging

Calendar Management

Collaboration Tools

Assignment Management

Call Disposition

Data Import/Export

VoIP

Offline Access

Call List Management

File Transfer

Call Routing

Call Queues

Contact Management

VoIP Connection

Audit Trail

Version Control

Audio Calls

Content Management

Forum / Discussion Board

Screen Sharing

Mobile Access

Compliance Management

Real Time Data

Voicemail Transcription

Inbound Call Center

Historical Reporting

Discussions/Forums

Hotkeys

Two-Factor Authentication

Password Management

Call Reporting

Encryption

Queue Management

Role-Based Permissions

Real Time Notifications

Unified Communications

Workflow Management

Real Time Updates

Email Management

Caller ID

Call Screening

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Reminders

Fax Management

Authentication

Real-Time Chat

Chat/Messaging

Calendar Sync

Interaction Tracking

Manual Dialer

Data Recovery

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

Video Call Recording

To-Do List

Multiple licensing options based on individual employees needs (ie you can have a group of employees with basic/cheapest licenses, and separate groups with more features based on their needs)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

PanTerra Networks

In Person

Live Online

Webinars

Documentation

Videos

Bria is a softphone and Unified Communications solution developed by CounterPath. With Bria, businesses can provide their employees with the means to take business-line calls on the go and work remotely from both desktop and mobile. Additionally, features such as presence, messaging and video conferencing are available to facilitate day-to-day collaboration.


While Bria does not come with a VoIP service, Bria integrates with market-leading VoIP providers and PBX/call servers that supports SIP. Bria is ideal for businesses who have already invested in a premise-based call server and are looking for mobility, or the ability to migrate to a cloud-hosted solution.


Bria is available in three solution offerings: Solo, Teams, and Enterprise. Bria Solo targets single users seeking a straight-forward, feature-rich softphone on mobile or desktop. Bria Teams focuses on providing internal team or small business communications, including additional collaboration features like screen sharing and virtual meeting rooms. Deployment is streamlined in Bria Teams as settings are configured and provisioned from the cloud via a user-friendly web portal. Lastly with Bria Enterprise, businesses can scale beyond 100 users and access additional features such as active directory integration, more granular configuration settings, and on-premises hosting.



Caller Profiles

On-Demand Webcasting

Auto-Dialer

On-Demand Recording

Call Center Management

Presentation Streaming

Private Chat

Recording

Help Desk Management

Outbound Call Center

Call Scripting

Multi-Channel Communication

Call Conferencing

Employee Database

Knowledge Base Management

Two Way Audio & Video

Conferencing

Reporting/Analytics

Remote Access/Control

Video Conferencing

Call Tracking

Call Monitoring

Third-Party Integrations

Multiple User Accounts

Bria offers annual pricing plans
•	Bria Solo free - $0
•	Bria Solo - $2.95/user/month
•	Bria Team Standard - $4.95 /user/month
•	Bria Team Pro - $9.95 /user/month

PanTerra Networks vs Bria

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