goHappy

RATING:

4.9

(24)

About goHappy

goHappy is an engagement platform that allows companies to easily connect and engage with their frontline employees to increase productivity and improve retention. goHappy connects frontline employees with leaders so that your company can increase transparency, gather insightful feedback, boost morale, and foster engagement.

goHappy Pricing

Free trial: 

Not Available

Free version: 

Not Available

goHappy communication tools
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goHappy Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for goHappy

1 - 5 of 24 Reviews

User Profile

Brian

Verified reviewer

Consumer Goods, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

I don't know how I survived without it!

The experience I have had with goHappy has been amazing! They have an incredible, fun team that communicates well and offers excellent service and follow up. The fact that I can get important information in the hands of every single employee with a few key strokes has been life changing from an HR perspective. Communication is one of the biggest challenges in any business. No matter what communication methods we tried in the past, someone always missed an important message. goHappy has been an invaluable tool to help bridge that gap. I can communicate with everyone instantaneously or I can send specific messages to targeted groups depending on the need. What a great tool!

PROS

The software is super easy to use, even for those of us that are not super tech savvy.

CONS

I really don't have any cons. goHappy is constantly improving and adding features to their software.

Nancy

Hospitality, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Love goHappy!!

The full circle support staff are amazing! They never make you feel like you are a bother or that you are asking a "dumb" question!

PROS

We use the software for team communication. I love the ease of use and you don't have to be a "tech" person to figure it out. The support team, especially Nic, will drop everything to answer a question for us! They deliver what they promise!!

CONS

There really is nothing that I don't like about the software. We are pretty simplistic in our needs and goHappy suites us just fine!

Reasons for switching to goHappy

It was so complicated to use, pricing varied so much, the bill itself was difficult to figure out and trying to get help from someone was insanely time consuming and frustrating.

Vendor Response

Wow! Thanks for your review, Nancy! Our motto at goHappy is 'simple tools get used' and we so appreciate the confirmation on the ease of use. Our team has loved seeing all the different ways your organization has leveraged goHappy! Even some unique cases that we have been able to share with other clients! Thank you again for the kind words! ~Nick

Replied July 2022

Patrick

Hospitality, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

goHappy Review

PROS

Easy and simple dashboard. Very intuitive. Outbox log and large character limit.

CONS

Some small bugs with removing old administrators. Adding more than one image.

Jeremy

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Front Line Communication Made Easy

Communicating with 2500 restaurant employees is tough. GoHappy has given us the ability to communicate to our Snoozers in the format which works best for them!

PROS

First, the people behind the product. They are passionate, kind, caring, smart, innovative and all around incredible humans. The team at GoHappy has truly become a partner to our business. Their customer service is superb! Second, we love how easy it is to use GoHappy. They have made communication with our front line workers easy. Their software plays an integral role in our engagement strategy.

CONS

All the things I would list here are being addressed in their upcoming release. Woo-hoo! Score one for their innovation and ability to grow and adapt. I guess if I had to add something here, it would be the inability to send PDF's as attachments.

Vendor Response

Thank you for such an awesome review Jeremy! And you will see in your inbox that I just sent you an email about the PDF because you can send a PDF document via a link so let's chat and get that set up for you! Thanks for being such a rockstar client Jeremy!

Replied July 2022

Jacquai

Oil & Energy, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Just What We Needed

Our company has had an amazing experience with goHappy.

PROS

goHappy was just what our organization needed. Unlike other similar applications, there was no mobile app to download or any need to have our employees opt-in to utilize the service. goHappy is a simple-to-use, easy-to-adopt text messaging service. The application has zero learning curve, allowing us to get in and begin communicating with our employees immediately.

CONS

The company wishes the reporting was a bit more robust. We would also like to be able to manage surveys versus goHappy managing surveys and responses.

Reason for choosing goHappy

Ease of use.