The experience I have had with goHappy has been amazing! They have an incredible, fun team that communicates well and offers excellent service and follow up. The fact that I can get important information in the hands of every single employee with a few key strokes has been life changing from an HR perspective. Communication is one of the biggest challenges in any business. No matter what communication methods we tried in the past, someone always missed an important message. goHappy has been an invaluable tool to help bridge that gap. I can communicate with everyone instantaneously or I can send specific messages to targeted groups depending on the need. What a great tool!

The software is super easy to use, even for those of us that are not super tech savvy.

I really don't have any cons. goHappy is constantly improving and adding features to their software.

The full circle support staff are amazing! They never make you feel like you are a bother or that you are asking a "dumb" question!

We use the software for team communication. I love the ease of use and you don't have to be a "tech" person to figure it out. The support team, especially Nic, will drop everything to answer a question for us! They deliver what they promise!!

There really is nothing that I don't like about the software. We are pretty simplistic in our needs and goHappy suites us just fine!

Easy and simple dashboard. Very intuitive. Outbox log and large character limit.

Some small bugs with removing old administrators. Adding more than one image.

Communicating with 2500 restaurant employees is tough. GoHappy has given us the ability to communicate to our Snoozers in the format which works best for them!

First, the people behind the product. They are passionate, kind, caring, smart, innovative and all around incredible humans. The team at GoHappy has truly become a partner to our business. Their customer service is superb! Second, we love how easy it is to use GoHappy. They have made communication with our front line workers easy. Their software plays an integral role in our engagement strategy.

All the things I would list here are being addressed in their upcoming release. Woo-hoo! Score one for their innovation and ability to grow and adapt. I guess if I had to add something here, it would be the inability to send PDF's as attachments.

Our company has had an amazing experience with goHappy.

goHappy was just what our organization needed. Unlike other similar applications, there was no mobile app to download or any need to have our employees opt-in to utilize the service. goHappy is a simple-to-use, easy-to-adopt text messaging service. The application has zero learning curve, allowing us to get in and begin communicating with our employees immediately.

The company wishes the reporting was a bit more robust. We would also like to be able to manage surveys versus goHappy managing surveys and responses.

Overall, we highly recommend goHappy as a reliable and efficient text messaging platform for businesses. It has become a staple in our communication toolkit and has been instrumental in improving our overall communication efforts.

goHappy has proven to be a valuable asset to our communication strategy at work. The platform provides a convenient way to send short bursts of information to our employees from various departments, including HR, Safety, dispatchers, and even the CEO. One of the highlights of this service is its ability to integrate with our HRIS system, which automatically adds and removes employees as they are hired or terminated, saving us time and effort.

The only downside of the platform was the inability for employees to reply to messages. However, goHappy has recently introduced a new feature called Keywords, which allows us to set up automated responses to specific words, providing a solution to this issue.

We can now reach our factory floor employees and help them stay informed and connected.

Easy to use and no apps are needed to reach our employees

Looking forward to future improvements that will allow us to automate employee birthdays and anniversary text messages.

The GoHappyTeam has been amazing. I love their personalities and always feel so excited working when with them. I love the product and ease of use. This is the product we've been looking for!

I love the customer support and how easy it is to use! No apps are needed to reach our frontline workers.

I would love to have a branching system to drill down my selections like an org chart. Also automations and personalization tokens which I hear is coming in Aug. Also heard some keywords are coming so end user can get more info by texting keywords to our customized number. Very excited about that.

From the beginning of the free trial experience, we have had responsiveness and quality of our goHappy's customer support rep regarding any question or crazy idea we wanted to do with goHappy. Thanks, [sensitive content hidden] !

Reaching all of our associates quickly and communicating in several ways were just a few of our goals in accomplishing our move to goHappy!

Accessing our survey results can be challenging. But I understand this is in the works to be an upgrade soon.

GoHappy has been the BEST addition to our overall business. We are cutting edge on technology, and this was such a simple, yet extremely effective tool we have added. It is very easy to use, employees love it, and it takes a huge amount of responsibility and pressure of our store managers to need to communicate so many details to all their staff (some they don't see on a daily basis, and passing along a note simply isn't effective). We use GoHappy especially for "triggered" messages for the new employee onboarding process: welcome, how to get set up on payroll, how to order uniforms, benefit eligibility, etc.

Ease of use, employees don't need to download an app, everyone gets text messages, great for employee engagement and understanding of new products/programs we offer to explain to the end-customer.

Survey results going into a Google Sheet instead of being emailed directly to us or a native report on the GoHappy website.

Able to reach 2000 EEs easily and effectively. Launched Engagement Survey with texting technology and had participation that exceeded expectations. The support and communication form GoHappy has been exceptional - they are committed to their product, their customers and connecting people.

Ease of implementation and customer support

Selecting small groups of recipients by name (e.g. recognition) is a little clumsy, but there are improvements all the time!

It's so easy to use and setup. I love that we are able to communicate to our front line staff in the best way possible through text. Not only that but we can engage with them and celebrate anniversaries and birthdays. It also helps with our retention efforts as we have auto assigned new hire welcome messages as well as 30 and 90 days surveys.

I don't have any cons to mention! If anything the ability to have an automatic signature would be great instead of having to always remember to say who the message is coming from.

From the very first call, our experience with goHappy as been fantastic. The support provided, training for use and regular check ins allow us to communicate with our goHappy team regularly and they are always fast to help with any hurdles that may come up.

goHappy is very user friendly and setting up a message to go out only takes minutes. Integrating the use of goHappy into our weekly communications helped us take the store level associate communication to a new level of consistency.

We use goHappy primarily for the informational and feel good stories. Communicating these out to our employees is very important to us and goHappy allows us to be consistent with those messages. We have been patiently waiting for predictive messaging to be rolled out so that we do not have to manually set up messages for items like birthdays, anniversaries and employment milestones.

It is the easiest platform that I have used.

There is nothing that I like least about it; my whole team loves using it.

It's so easy to use! And the goHappy team is amazing! We are really liking it.

It would be nice if the employees could text back to the goHappy number.

This product is so easy to use! It takes 5 minutes to learn, and almost no time to send out messages. Customer service can't be beat. No matter what questions we have or what we need, they're willing to go the extra mile

Look forward to where they go in the future with integrations and their product roadmap. Even though it isn't integrate though, it's seamless given the data upload process

User friendlyTeam EngagementConsistent & timely communication with all employeesNo apps needed for team membersOutstanding customer support Platform communicates well with our onboarding/payroll program

There are not any cons to Go Happy for us.

Our overall experience with Go Happy has been positive and we look forward to continued growth with this critical tool in place.

It is user friendly and although you could figure things out easily on your own, [SENSITIVE CONTENT] has been instrumental in the teaching and launching process.

All our experiences have been positive ones.

Would recommend for anyone wanting an easy-to-use communication platform.

Responsiveness from the team. The ease of the program itself.

I do not have any issues with this software.

This is helping lead to great changes among our team.

We have enjoyed being able to use GoHappy. We have a direct link into our HR system which gives us an up-to-date list to use. We have been able to communicate key company announcements to the employees knowing the list is acuate. The engagement survey had great participation for an hourly workforce.

The data provided is great. I come from a company with a robust process to get the data out to employees and gain feedback. I would like to see this developed more and the team was supportive to get us what we needed.

Employees receive real-time information from corporate, so we eliminated the "middle guy" and by doing this managers can focus on engagement better. Also, after using goHappy for OE communication we saw enrollment numbers go up by 15%

Implementation was so easy...It literally took one week or two and that was it.

Integration with payroll system was a little painful.

A seamless integration...the more we use it, the more we like it.

Intergration to ADP was seamless.....I would rate goHappy's customer service at a 10 out of 10, and the employee engagement factor and ability to reach everyone at once is unparalleled!

If your company is not using it...I would see that as CON.

Our experience has been great. Right from the very start. The team is attentive, fun, and easy to work with. They really care about our experience and help take care of everything we needed to implement the software.

The people you get to work with at goHappy might be the best part. Other than that, the ease of using the software is excellent. We love being able to engage with our teams directly.

There's nothing not to like. We are looking forward to some increased functionality as product updates are made.

I love using goHappy!

It is super easy to use and being able to schedule messages is great.

There is nothing that I don't like about this software.