Mattermost
About Mattermost
Awards and Recognition
Mattermost Pricing
Team edition: $0 free forever Enterprise E10: $3.25 user/month billed annually Enterprise E20: $8.50/user/month
Starting price:
$10.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Mattermost
1 - 5 of 154 Reviews
Emily
11 - 50 employees
Used less than 6 months
OVERALL RATING:
3
Reviewed October 2021
Not the best collaboration software
Joerg
Verified reviewer
Research, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2023
Excellent open and free solution to team communication
Setup was smooth, server operation is transparent, user management trivial and everything just clicked into place when we were looking for a simple yet functional solution to team chat
PROSMattermost was absolutely trivial to set up and maintain, which was a huge plus back during the first dawn of Covid where we struggled to find a solution to team chat that allowed us to host on-premise, keeping all our data local - a must for many projects which have complicated data privacy regulations that are a nightmare to work around with cloud based products
CONSOne of the paid feature is unlimited search, and as a free user (10,000 line search limit, I think), it is often unclear whether you can't find what you're looking for because you hit the limit or because it's just not there.
Reason for choosing Mattermost
Pricing, ability to self-host, ability to keep data on-premise, fantastic personal data policy
Sergio
International Trade and Development, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2020
Best alternative to SLACK
I really liked the platform. My team found it easy to learn how to use it. Now we are replacing email communications with Mattermost.
PROSIt's free, it's open source, it has very easy to follow documentation. It's safe and secure. It works smooth.
CONSIt could have sub-channels and addittional options to configure. Could give native option for audio sending.
Reason for choosing Mattermost
It's free, open source, well programmed, nice interface, easy to learn install and use. Safe and self-hosted.
Jon
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2017
Almost really good.
Slack with AD integration at half the cost. But I still wish I could afford Slack.
PROSSlack integrations just work on Mattermost. The theme choices are very nice. The ability to host my own on-premises server is very nice. Technical support staff is very knowledgeable and competent. I'm not made to feel like an idiot if there is some specialized knowledge that I don't have.
CONSThe Android client is extremely buggy and fairly slow still. Selecting a push notice to open Mattermost to view and respond in the thread does not always open the right thread and is always slow (even on LAN, with the latest gen of Android phone!)). The client MUST be snappy and it just.. isn't. The Windows client becomes slower and slower the longer you have it open, so it must be restarted every day or two. It's a little buggy; sometimes new messages make your view scroll up instead of down. But it works well enough most of the time.
Norah
Utilities, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Mattermost 2023 Review
I like that Mattermost not only offer instant messaging tools but also allocate web conferencing capabilities.
CONSSearching keywords on chat doesn’t hide messages on private chats.