Overall I have been using Rocket Chat for over a year now and it's been a great tool for collaboration and communication internally.

Rocket Chat is, in my opinion, the best alternative to Slack that is available today. The best part about Rocket Chat is that you can install it on your own local servers so you're no reliant on someone else storing your data on their servers on the Internet. This can be particularly valuable for those who may distrust the Internet a good deal. Rocket Chat offers a wide variety of features that make it, again in my opinion, the best contender to face off against the Slack platform.

Rocket Chat can sometimes be tricky or actually impossible to update and the features and settings can sometimes be a little difficult to understand what exactly they do.

Cross-country communications have been simplified and we've been able to move from Slack to Rocket.chat with very little learning curve for our users. While gaining an unlimited amount of messages being saved, nearly unlimited storage space, and still keeping a familiar appearance, we've been able to implement SSO and created a number of custom data integrations with our ticketing system.

OpenSource, free, and self hosted, gives us the freedom to manage and maintain a nationwide communications platform while keeping the costs very low.

The biggest issue we have with Rocket.chat is somewhat inconsistent notifications being received to some mobile phones.

Rocket Chat is a cost-effective communication solution for small businesses. However, when compared to its competitors (particularly Slack), it's not a product I'd suggest to someone trying to get the most out of it. The development team must work harder to stabilize the program and make it more user-friendly.

1. I like the notification system. It's highly unlikely that you will miss a crucial notification. When the status is set to busy, the notifications will stay in the background 2. It is definitely cheaper compared to its competitors 3. It's good for team collaboration and communication with the ability to create changes 4. The emojis spice up the communication 5. It also offers SSO functionality where users can log in with their GSUITE credentials

1. The major con has to be the User Interface. It could definitely use a lot of improvements to make it smooth 2. When starting it for the first time, the servers actually take forever to load 3. It hangs quite a lot even with a very strong internet connection and high spec laptop 4. The file sharing option could be made smoother. 5. The video call option is still missing 6. It's very easy to miss notifications while using the mobile app

Rocket.Chat is perfect for setting up a communications channel with a lot of people where investing money for using the software is not an option (e.g. leisure clubs etc.)

Rocket Chat was a welcome alternative to Slack when we were facing hefty monthly fees to continue using it. Rocket Chat pretty much can do exactly what Slack also can, but it costs absolutely nothing which is great.

You need to have basic skills in terms of Linux, webhosting etc. to be able to set up Rocket.Chat. Otherwise you're going to be in for a headache.

I used this product as a secure chat interface to get away from facebook.

Well, amazingly it's free for personal and commercial use. On top of that it works very well, and you can even deploy in a docker, which means you can get it up fast. It has tons of functions that you can integrate to compete with the discord and slack. Tons. Also, you can integrate bots, which seems like the latest thing.

I can't really think of any Cons, except maybe not great for the technologically challenged. This software is robust, so you can get lost in settings pages if you don't know where to go. Still, I think anyone who can follow directions can get this working.

It can work on Your internal server, You can manage it by yourself, and thanks to that with the proper approach it can make your communication more secure.

Sometimes popups with new messages are disappearing or software behaves strangely.

a company may use rocket chart as its own patform or channel of communication and collaboration and it will be useful since its fast and friendly to use and work with

rocket chat allows multiple users to join and collaborate in channels that allows for free flow of communication on a regular basis, it is a very interactive tool for project managers to communicate to large number of people and to allow them to share information freely. one can also use rocket chat to send direct messages to users who have access to the rocket chat platformone can download rocket chat on the mobile platform both Android and iOS and on desktop both for Windows, macOS and Linux

sometimes if the app fails you have to use the browser to log in

I can discuss with my group about the ongoing projects without visiting each and every employee working on same project. Apart from project we can also discuss the problems faced during any phase of the development.

We can use Rocket.Chat to communicate directly, that is one to one, or we can use it for group chats. The user interface is very user friendly. The best thing about this software is that it is an open source product. I can chat with my colleagues even if I am not in the office. It also has a web version which makes it easy when the desktop application is not working

We can not drag and drop files in the group chats, we have to open the file attachment window to open an file. Sometimes while chatting, in the middle of the chat the desktop application hangs a lot.

Can be deployed easily on your own infrastructure. Easy to integrate with other applications, using web hooks. The fact that it's open source makes it accessible to so many companies!

Some functionality doesn't seem to be thought through, for example the colour of the room title changes based on the room title and can't be customised. It would be great if you could just pick a colour. The current threaded conversations don't stop multiple conversations in a room turning into a complicated conversation. The slackbot equivalent 'Hubot' isn't heavily worked on, so lags behind Slack in this department.

Rocket.Chat is an awesome solution for enterprise chat. As a remote employee, its my main tool to connect with my peers. It enables me in a easy way to contact and share information and files. Also, since the company hosts it, I find it secure to share sensitive data

The big problem with Rocket.Chat is usability. The mac application has a poor implementation , that resembles old chat applications like MSN Messenger. Its an outdated design that needs innovation ASAP

Overall positive. I would recommend it to any company or team who wants to keep control over their own data and need a reliable chat messenger.

It's easy to use, didn't cost anything (if self-hosted) and helps us meet EU-GDPR requirements. Further it provides a nice app and a community, that constantly improves the chat and features.

Overall look could be nicer, when compared to Slack or similiar. So when changing from another system, it may not look as nice as you are used too, but the differences are really mininal, so that's not crucial. A few times I had the feeling that it has issues to reliably mark already read messages.

I havent seen too many issues with Rocket Chat. All systems have the occassional stall or update that needs to be done and when it does go down it isnt for too long. The other features it has outweigh the cons.

I like using rocket chat cause its an easy tool for communication. You can type in it with ease, the room you have set up is easy to find. I also like that you can search chats from prior days using the search/filter option. I also like that you can send private messages via the chat itself outside of the rooms. I also like how you can edit a posted chat if needing to update it or delete it entirely.

I dont like that when someone sends you a private message theres no way to delete the message. You can hide it but i feel there should be a delete option also. I also dont like the reply thread cause the writing is soo tiny and everyone in the room can see what you are replying. I think that feature should be done away with.

The main bussines problem is described in section about alternative products. Overall the experience of using Rocket Chat is good. The administration panel is way to complex (however the features are great). What bothers me currently is: * macOS automatic app updates regularly don't work and I've to install the app manualy when new version is released. * when issue arrises I, as a paying customer, find it challenging to contact customer support. I got to your main page, fill out many fields and get responsive in few days.

- Wide functionallity, configuration, integration options. - Mobile apps are with good quality when I'm on the go.

- Automatic upgrades regularly don't work (described bellow in overall experience). - Admin panel is a bit complex to configure.

Is excellent! You can stay in touch and continue the work without being present.

Is great that you can have all your users and create different groups to mantain control of the correct communications.

The notifications do not always are synchronized in the mobile app.

Great for business-related chats to keep your teams and groups organized and separated.

I learned about this software when my previous employer asked us to transition to this software from Slack. And I liked it so much better! The user interface feels like Slack's and is intuitive as well. And best of all? All previous chat history is there for you to see...not blocked at all! It is also great for keeping your personal and business-related chats separate. No more emailing back and forth!

No other cons to mention here. If I had to pick Slack or this software, I would go with Rocket.chat.

It works nicely (desktop and mobile), very intuitive.

We use rocket chat in our company. It was the most convenient switch after (sad) years using Skype. Rocket is a rich tool for collaboration: group chats, file sharing, privileges, chat customization, etc. All at a cost of zero! It's open source meaning there is a lot of eyes at this product code and quality. Updates are available often too.

It is not possible to quote a message originated in a different chat room, so if you have an important message to share for others, most likely you end up copying it and then pasting.

Very bad. Very sorry to leave this company, but we will like to really be able to use.

The idea to have WhatsApp and other platforms in the communication channel.

Not working. Plan and simple not working at all.

The solution positively surprised us and we found it simple to install and configure on our network for use in internal communication using chat and alerts. It is an effective solution and fulfills its objective very well.

Rocket.Chat software was implemented early in the COVID-19 pandemic to keep people in our department active and collaborative while working remotely. We customized the layout and created workgroups to integrate the team and it worked very well. No delays and no communication failures.

Support is a bit of a downside, but it's rarely used. The tool works well and we have not had any reports of serious problems.

Rocket chat has been made in a perfect way. You have many options to work with. It is perfect for companies, but also it is perfect for personal uses.

The only thing I don't like is that they don't have good mobile app. There is a mobile app already but it doesn't work as it should.

Not the best collaborative tool. Maybe for small teams which really needs to be controlled.

It's an instant messaging software so you can use it in a workplace to get in touch with each other on a daily basis.

The UX/UI is not great. My manager/boss is in control of everything. They can read conversations and how much time you spend on it. They also restricted a lot of things. Maybe it's not how it's intended to be used but I really don't like this software. I have two workplace, and really Slack is way but ay better.

Overall it does what it is supposed to do. It allows multiple people to chat, comment, and put emojis on posts. It also allows a private conversation.

It is easy to setup and a good alternative to slack. It is easy to start channels and hold conversations.

On the phone app you can't actually start a thread. You can however on the computer which makes the channel a little disjointed at times.

It is a Good application for communication and share files. There is a group chat functionality which help us to chat or shared anything with many people at same time.

There should be a option to save some important stuff in group chats so that we don't need to search for something from complete chat. All type of files should be shareable like c#,html.

I use this product daily at work when I am trying to connect with other employees within our company. It is easy to use and very fast.

I have not found anything I do not like about it.

Great experience so far, pricing model is the only limitation for integration into our platform as we dont want to maintain our own app.

RocketChat is probably one of the best alternative to slack, it offers both the long-term support of open-source and the fast adoption cycle of a commercial cloud based offer.

Per-user pricing model is still to high for a chat, and limitation of push notifications is a problem for mobile user support. Another pricing model would be appreciated.

Its cool using this rocket chat for passing information with friends and colleagues.Happy using this.

Its a great tool we often use it in our organisation to communicate with our Colleagues about work to pass any information.Its quite secure way of communication. We can go back to the previous chats to get any past information.We can make groups and pass the same information to all the members in the group.

Can add some more features would be better.