All Ryver Reviews
1-25 of 42 Reviews
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Heather
Verified reviewer
Banking, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Could out-do Microsoft Teams... what do you think?
I do not know how much Ryver would cost a business because I am not on that side but I can imagine it is cheaper. It works almost the same as other similar software so this could be a big problem for its competitors.
PROSWhat I like most about Ryver, it gives the user so many options when using the chat options. You can dress up your chat room to make it your own
CONSWhat I like least about the software is the way the chat is organized. I couldn't tell if I was replying to a chat person or it was posted by someone else. Also, uploading a document or screen shot was not easy to do the first time but after the user is used to the features, then this software might out-do other chat/team similar software.
Reasons for switching to Ryver
I worked for a different employer at the time.
Ann Katrin
Professional Training & Coaching, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great collaboration software with lots of features
Ryver is easy to set up, easy to learn to use and has so many options to customize it to your needs. You can set up private teams, open forums, have 1:1 chats, all working smoothly. We use the task and topics tabs in the groups a lot to see who needs to do what and stay on track without creating chaos. Everytime we tried other similiar apps, we have come back to Ryver because it is the best. Also has different integrations, for example, answers from a google form will be directly converted into tasks in a team, and much more is possible if you want to use zapier. We also only had great experiences with their customer support.
CONSThe mobile app sometimes takes a long time to load when you start it. A few more design customizations would be nice.
Reasons for switching to Ryver
Ryver has more options overall and a great customer support.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2019
An okay chat product that lacks compelling value
It is a decent enough Slack clone for basic team chat.
CONSIt can't compete with Slack (or now Google Chat) for integrations, and doesn't provide compelling value with the new pricing - especially if your company is using Google Business for email and other cloud services, in which case you already have Google Chat as part of your subscription.
Matthew
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2018
The free version of Slack
We switched to Ryver when Slack changed its pricing structure. It seemed clunky at first, but they've continued to run updates a couple times since then and it's gotten better. Simple, graphically trimmed chat service.
PROSIt's a familiar set up and functionality to anyone who's used Slack in the past. Does a great job of helping our company communicate. No storage issues uploading images to share them on the platform. Recently started to utilize the task functions, big plus.
CONSResponding to a comment and creating a thread is NOT conducive to quick, multi user conversation. The reply carries below it a ghostly version of the full message it relates to. Makes for a very cluttered stream of communication. Preloaded "Task" categories (Trello-like set up) are unnecessary and get cleaned every time to replace them with my own. Administrators/creators of channels/teams/forums have ultimate control and cannot reassign their authority when they leave the channel. Inconvenient.
Maryann
Verified reviewer
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Best messaging and task management app
I would recommend Ryver to everyone because it helps manage your team. You discuss important facts about a task and project and also get to assign task and as well check when completed. It promotes accountability.
PROSFirst. I must say, Ryver is a great alternative to slack and its free. It's a messaging app that let's you manage task and projects. You get to chat one on one or in groups. As a freelancer, Ryver is an app I hold dearly because it has helped me interact with team, as I get to assign task to them and also talk about any part of the task that's difficult to handle.
CONSLogging into the App can take awhile. The developers should work on this. I have no other problem with Ryver.
Vendor Response
Thanks for your feedback, Maryann! We're really glad to hear that you are enjoying using Ryver, and we appreciate your recommending it to others!
Replied August 2019
Chinedu
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Best alternative to Slack for free
I didn't miss slack when I switched over to Ryver. I was getting the same features with additional task function as well as complete access to old messages.
PROSUnlike Slack, You can retain messages forever as a free user (No loss of old messages to newly added team members). The task tab is an amazing feature which lets you assign a task to individual members of the team as well as set a deadline in which the task is supposed to be completed.
CONSReplying messages in a team channel is very messy, they carry the complete messages previously relating to it and this is not pleasant to the eyes in any way.
Vendor Response
Thanks for your review, Chinedu. Regarding replying via Chat, we recommend turning chat posts into comments after a few replies to keep them organized all in one place. We hope you continue enjoying using Ryver!
Replied July 2019
Godwin
Verified reviewer
Computer Software, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Good Small Team Communication Software
Ryver has made my team communicate faster and efficiently, it has allowed us to faster iterate clients tasks from one individual to another thereby making us more efficient in overall performance
PROSUsing Ryver, I like the task assignment feature. I like that I can be able to assign tasks to my team members and each person can view their individual task and see what they are meant to do, and the day the task is due and check the task once it has been completed.
CONSRyver needs to work on the loading speed of the software. Each time I leave the app, logging back in takes a little much time.
Vendor Response
Thanks for your review, Godwin. We appreciate your feedback. We are constantly working to improve the speed of our app, and we'll be rolling out an updated version of the app soon. We hope you continue enjoying Ryver.
Replied July 2019
Jason
Verified reviewer
Higher Education, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2017
Great and Free alternative to Slack
It's completely free and offers a very useful collaborative experience for any size of team.
PROSIt's free. You get the very similar interaction and use out of this product as you do its more widely known competitor - Slack. The interface is very similar, so if you're transitioning, it's a pretty smooth process. Also, if you're transitioning from Slack, Ryver has an awesome import utility to bring over all your content and history.
CONSThe only thing I dislike about this product is its method of API. It uses Zapier, which does charge a fee for 6 or more integrations. Plus, when using Zapier, for like integrating RSS feeds, it uses your profile as the identifier in the chat. So if a status update comes through, it uses my profile pic with the comment, instead of a generic RSS feed icon. That's kind of lame because it may appear to some users that a person is typing it out.
Jammer A.
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
For the short time we have been using it, we have had very good results, I recommend it
we save costs by using a free version that meets our needs
PROSSurprising, simple and clean interface, but very functional, it is possible to do many more things than just talk. integrates activities conversations and tasks, it seems to me that it differentiates itself from the others, that when assigning a task, it shows the avatar of the person who is assinated
CONSThe application for PC really does not seem better than the web application, we have also had the problem that some team members who use mini laptop, and the browser only shows the verison for mobile. the chat tends to confuse, about which department, activity or group is talking
Simisara
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2020
All in one collaboration and task management tool
I use Ryver as part of the communication channel implemented for task management from our client end. It makes tracking of tasks easier.
PROSCan chat as well as call team members over the app. Each task that is communicated via chat can be converted to tasks and the tasks can be tracked in projects. It also has its own mobile app version that is efficient to communicate. Thread communication is possible to track any requests. External collaboators can be added as guests.
CONSMobile app login can be more user friendly rather than having to key in org name. Use of a QR code can be more efficient.
Mbongiseni
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Ryver Experience
Slack is great for organisations collaboration
PROSIts decent compared to Slack or rocket Its easy to use Its Free to use and you can have unlimited users Sharing files is as easy as drag and drop you can integrate third party services like Trello
CONSThe software logs you out after it updates, when you make a call it sometimes doesn't hang up
Vendor Response
Thanks for your feedback, Mbongiseni! We are glad to hear you're enjoying using Ryver!
Replied August 2019
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed February 2019
Free for non-profits makes it a No-Brainer
Ryver has been a great addition to our stack. It's free so it lets us really dig in on every feature to maximize the fact that it's free! There have been several major releases that were communicated well and added major value. I have been very pleased with my interactions at all levels.
PROSIt's an amazing alternative to the other communication platforms out there. You already know how to use it. It's fun, simple, and gets the job done! Even comes with a pretty solid trello board to keep your tasks in line.
CONSIt's not as sexy as Slack - There I said it! :) Once you are in a system you can't leave. Like all these platforms. Once you commit - You are in!
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best means of Chat and Call Communication at work
Very good. It saves the conversation so it helps me go back to the history of what we were talking about. It works well for my work.
PROSIts simplified way of communication through chat and call. Able to send document to someone, can do a private chat group, can search or go back to previous conversation using the search option inside the chat group or the person you are having a communication with. It also allows notification option and simple set up of own profile.
CONSIf you accidentally hit the call option to someone, it does not have the end call option. Need to relaunch to end it.
Bryan
Accounting, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Ryver - Slack's clone!
Up until we stopped using it, everybody loved Ryver. IT worked exceptionally well, had great support and an administrative console that was top notch. Again, if it remained free for us, we'd still be using it!
PROSIt does everything Slack does. Simple chat features, easy use, easy setup. At the time we used it, it was free for what we were doing. Unfortunately, they took away the free features, making my firm change to Slack's free model. With that being said, if you are using the paid features of Slack, Ryver is almost an exact clone of Slack, with a competitive cost. If I was paying for the added features, I would totally be satisfied with what Ryver brings to the table
CONSAs mentioned, it is great, however, due to the fact that it does not have the financial resources of Slack, they had to eliminate the free usage model, thus my firm moved away from Ryver and went with Slack.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed May 2019
Does Not Completely Work
Ryver's core functionality works as it should, however it is still a buggy piece of software. I really whish they could sort out the bugs in the dialing functionality.
PROSIt is fairly simple to use. It's core functionality does do what it's supposed to do
CONSThe call button is placed in an awkward position, I sometimes end up accidentally calling a team member and it is a chore to end the call. I end up having to restart the application otherwise it will just indefinitely dial.
Vendor Response
Thank you for your review. We're sorry to hear about the issues you're experiencing with our calls feature. We'd love to fix whatever issues you're experiencing. Would you please email us at support@ryver.com describing the issue in more detail so that we can resolve it? Best, The Ryver Team
Replied May 2019
Anonymous
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed March 2020
Ryver works, but doesn't overperform
Overall, Ryver works, as a solid option for mass communication, but doesn't over-perform in the field. I would recommend it to smaller businesses that don't have more than 40-50 employees, but future updates may make the user experience much more positive.
PROSRyver works as a mass communication tool for our independent/contract workers that need to be engaged on a daily basis. Ryver is responsive, allows for easy identification of contacts, and ensures that all contractors are up-to-date with business affairs.
CONSI dislike the inability to understand who is speaking to whom within large conversations, as well as the inability to easily understand how to use the software to private IM, send direct replies etc..
Michael
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great messaging app that can be installed or accessed through browser.
We use it to communicate.
PROSIt has all the functionality you'd want from a messaging application. You can chat 1:1 or create group chats. It also has other functions.
CONSAfter the software automatically updates you have to log in again.
Vendor Response
Thanks for your review, Michael! We hope you continue enjoying using Ryver.
Replied July 2019
Ramil
Verified reviewer
Security and Investigations, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
One of the best communication platform!
The software is great! We just subscribed on this application less than a year but we are loving it.
PROSWhat I like about this software is it's sideline features. Chatting is pretty common but with Ryver it isn't the traditional communication platform, here on this software you can set up a meeting and let you share your screen. Ideal for team meetings and small presentations which is for me the cutting edge of this application.
CONSOnly one thing I noticed out of the so many good things about the software, the call button right beside the chat thread can easily be pressed unintentionally.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2018
Best software to communicate in team within the organization
I am using ryver since last 2 years. It is best software.
PROSRyver is easy to use software for communication in team or group. For communication you can create team and add team members from your organization and from outside the organization. You can also create task for individuals.
CONSI think there is no cons for this software. But there is limitations for files, you can not upload multiple files at a time
Adam
Verified reviewer
Security and Investigations, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Awesome Ryver
The overall experience is outstanding, it makes the communication between our sites much easier and it is fun and makes you more interactive.
PROSCompared to hipchat Ryver is much better in connectivity and ease of use. I can say that it is competitive in the chat system category.
CONSThe only cons I see is when I started using it, but after an hour I already got the hang of it.
Manju
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
It is an good application for communication in cooperative environment.
In ryver we can share any kind of file like .cs,.js etc. It is a best application for group discussions. We can save some information notes without showing them in chats. We can create task lists for projects.
CONSIt was free application but now we need to pay for their services. Some user interface need improvements.
Michael
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Ryver is a simple application for messaging co-workers, group chatting, or keeping track of tasks.
It's an effective communication tool.
PROSThe user interface is simple and very easy to use for messaging co-workers, group chatting, or keeping track of tasks. It can also email you conversations when you are away from the computer.
CONSThe software disconnects you when it has an update and you have to manually reconnect.
Curt
Verified reviewer
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2018
Great tool for group task management and communication.
Creating lists, assigning tasks, and managing deadlines were made really easy with Ryver. My manager used it in a audio-visual warehouse setting, and it was a really great tool. The ability to create tasks and assign them to people was super useful. Also, the UI was very unobtrusive.
CONSCost is a little high in comparison to some other competing services, of which there are many.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Great alternative for Slack
It has a "forum-like" section which they label it as "topics" where you can consolidate all the topics you wanted to discuss and every user can post/comment inside the topic just like a "comment" Ryver also has application for Android and iOS
CONSUI appears to be very old design. I'm observing slow response when switching from 1 channel to another.
Amit
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Ryver Riview
Fabulous.
PROSEasy to Use , Awesome product.Provide social media type conversation. GIF avail by Ryver i like.
CONSOlder message date should be display in proper format with proper date and time