About WikiPro

Wikipro is an all-in-one texting platform for small to midsize businesses in various industries. It enables businesses to request online reviews, payments, e-signatures, and more via text. It is designed to streamline customer communication and team collaboration. Texting features can be used on a desktop using existing business phone numbers as well as on mobile devices. The Wikipro mobile app is compatible with iOS and Android devices. This solution can integrate with Zapier.

The platform offers various communication features including text-to-pay, voice and video calls, file sharing, appointment reminders, shared inbox, auto-replies, chat widgets, messaging templates, plus more. Wikipro’s text-to-review feature can request reviews from custo...


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Supported Operating System(s):

Web browser (OS agnostic)

28 Reviews of WikiPro

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(5)

5

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

August 2020

Grace from GMC ACCOUNTANCY CORP

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

Handy app for tax and accounting tasks

Pros

The app is fast and simple to use. It saves us time to collect client data and information It is convenient and provides instant messaging. Even our elderly clients can easily and instantly communicate with us. It allows e-sign via SMS both on the app or on regular text messaging. Clients can view their e-signed documents on phone.

Cons

It got stuck during e-sign if the document size is too large. For example, if the file has more than 10 pages.

Response from WikiPro

Replied September 2020

Sometimes the signature got stuck because the PDF document is corrupt. There is no 10 page limit. Please contact wikipro support if you have issue signing a PDF document.

February 2021

Dave from ProRank Digital

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Awesome SMS Website Chat, Business Texting and Review Management Product with Affordable Pricing

Easy to set up and simple to use. Allows me to receive additional Google, Facebook, Yelp reviews, gets me leads through text, and replies to user messages instantly using templates.

Pros

WikiPro helps my business reach clients faster with business SMS. WikiPro text chat is much better than any browser chat widget because we can reply to the user at any time, even if they close the browser. WikiPro also makes it very easy to request reviews with an outbound text review outreach system, as well as monitor and respond to online reviews. There are other features such as text-to-pay, SMS appointment reminder, text to e-sign. I Highly recommended this multi-function business program.

Cons

The WikiPro mobile App lacks some of the features in the web app, though it's not a deal-breaker as I can use the web app on my phone.

July 2021

Nicole from Uptain Group dba MedCo Services

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2021

Easy to Use, Keeps Me Organized

Wiki Pro provides a single place for employees to reference for varied needs.

Pros

Wiki Pro has a professional look and is easy to update. It is a great platform to provide information for our employees.

Cons

Updating some areas is not as intuitive as I would like. I find myself giving up on adding content sometimes because I cannot figure it out. This is likely more Operator Error than anything else though.

August 2020

Carey from Keller Williams Realty, Inc.

Company Size: 201-500 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

2.0

August 2020

User

Easy to find app and easy to communicate

Pros

Easy to find the appEasy to communicate

Cons

Little conflicted to use , Can not find the conversation history .

August 2021

Santiago from Mural Insurance Agency

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Impressive

WikiPro has made our lives easier. Selling is fun again. Requesting signatures, documents, photos has never been easier. I would recommend WikiPro to everyone.

Pros

Being able to use my office number as a texting number was very impressive. I was able to save money and time when collecting e-signatures. I don’t have to wait weeks to receive those important signatures to process policies.

Cons

I like everything about WikiPro. Easy to use and I live texting clients from out main office number.

Reasons for Switching to WikiPro

E-signatures