Chronometriq was easy to set-up and integrate into our EMR. Support is fast and efficient when we need it and it was easy to implement into our systems and processes.

Once set up, the SMS reminders don't require any action on our part and have been very reliable. We like the fact that patients can confirm or cancel their appointments by text.

My experience has been good. My contact has been extremely helpful dealing with all my questions.

We are over ally happy with chronometriqu. They have good customer support that we always could easy reach to and ask for help.

Terrible support,  they responded by deleting my account and data. I responded and they have not replied.

Pro: I likes the Easy of use, good features, good speed.

The product is so easy to navigate and user friendly, it does make our practice more efficient saving time of assessment that needs to be done before patients are seen.

Patients find it difficult to change their appointments once booked.

I like that our patients will have an easier time contacting our office. Hopefully through time will become more efficient in our using of it.

Easy to use for patients entry to get noticed.

Set up was confusing and not able to make changes based on what we require.

What I like least is probably the voice of the software. People think it's a fraud that call.

This software integrates seamlessly into our EMR system and has great options for sending appointment reminders to our patients.

I have more access and control of the settings and the reminder system. Great customer support and their patience when I ask the same questions over again.

There were difficulties setting up and learning curves.

It is very intuitive and user friendly. Give visibility of appointment availability and patient intake.

We actually stopped using as it was not worth the headache. Also I was under the impression we could use different options per providers to contact patients with appt reminder.

It have been a great partnership and the Pomelo team has been very supportive and responsive.

When someone cancels appointment, it deletes from EMR software. Would prefer it kept appt in my system but said cancelled; this way less change someone is lost to follow up.

I like the option of online booking as it helped us in decreasing our incoming phone call loads. It's very user friendly and has variety of options.

Software is ok, easy to use, customer service is helpful.

I love how quickly I am able to get medication prescribed to me without making an appointment at an office and taking the time to wait and see someone. Teledoc always is a quick process.

This was the easiest tool I've ever used for access to reliable healthcare. From downloading the app to my first doctor visit was everything was simple and FAST.

I didn’t have to take off work for a basic ailment because Teladoc had me scheduled same day. The docs are professional and do the best they can within the setup.

The first customer service rep I spoke to was very kind and understanding.

From the get-go my experience with Teladoc was a positive one. Highly professional doctors.

Poor service, poor communication, no access to my provider, unsolicited appointment cancellations.

Requesting an appointment is as simple as entering a few details about your request, choosing a timeframe, and how you'd like to be contacted. The doctors are highly professional and helpful.

Ease of use for both patient and provider. No need to download an app.

I thought that I would try Teladoc since it seems to be quick and I need no appointment. It is hard to see my primary doctor now since due to COVID.

It took too long to develop and the patients ask too many questions. When I hang up on them I blame it on bad cell phone service, oops four hundredth time today.

Easy to use application. What more could you ask for.

This is the app to go for if you want a quick medical advice for minor ailments or refill of maintenance prescriptions. My insurance covers this service so it is super convenient.

Easy to use very quick not expensive. Easy to find and sign in from my device.

Absolute worst customer service and experience.

Customer service rep was sympathetic, although could not promise refund.

Easy to schedule appointments and very professional doctors. I like how it is now free without insurance which makes it accessible to more people.

I am very dissatisfied with Teladoc. They took my $ and did not provide the service I was asking for.

I am able to communicate with my doctor or nurse practitioner without any problems. Logging in is a breeze, and, if needed, a prescription can easily be issued.

Hard to set up your account, it kept crushing and I had to call customer service for help.

Ease of website, and the idea of an online doctor is great.

The rest of the appointment was just trying to get off the phone with him after he said he could do nothign for me and I had to go in person. Customer support is really bad.

I made a mistake by using Teladoc. I will surely spread the word about this horrible scam.

The fact that I waited over 24 h before going to emergency because I was reassured it was just a flu, nearly cost me my life, as the infection spread to my blood, and that's no joke.

Well the first thing I love is that it is now free with out insurance plan. That’s awesome and amazing.

If you forget your password or are otherwise unable to login to your account it can be a frustrating experience to reset it.

I like money and patients give me money for the headaches we provide.

It's also incredibly cost efficient, at only $5 per Teladoc appointment as opposed to my normal copay of $30 for a visit to my primary care physician.

US Dollar

Pomelo Health is a healthcare management system that helps organizations streamline operations, remove frictions and go further to provide better experiences for patients. The solution integrates seamlessly with leading EMR systems across the country. 


Our patient engagement platform includes appointment reminders, online booking, secure messaging, mobile check-in, queue management, digital patient forms, secure telemedicine, and more.


 


 



LongDescription

Patient Records Management

Messaging

Faculty/Staff Management

Status Tracking

Patient Engagement

Admissions Management

Two-Way Audio & Video

Practice Management

Mobile Alerts

Online Forms

Patient Questionnaires

Group Registration

Email Alerts

Customizable Reports

Rescheduling

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

SMS Messaging

Lab Results

View, Download, Transmit

Real-Time Monitoring

Scheduled Messaging

Secure Messaging

Task Scheduling

Ad hoc Reporting

Waiting Time Tracking

Real-time Alerts

Group Scheduling

Confirmation/Reminders

Online Registration

Calendar/Reminder System

On Call Scheduling

Virtual Waiting Room

Wait List Management

SMS Reminders

Approval Process Control

Communication Management

Patient Intake

Customer Database

Recurring Appointments

Call Reminders

No-Show Tracking

Registration Management

Configurable Alerts

EHR-Agnostic

Care Plan Management

Calendar Management

Patient Flow Management

Multi-Physician

Scheduling

Data Import/Export

Care Summaries

Multi-Location

One-to-One Messaging

Self Service Portal

Self Check-in/Check-out

Customer Experience Management

Online Scheduling

Booking Management

Email Marketing

Mobile Access

Real Time Data

E-Prescribing

Multi-Channel Communication

Waitlist Status Tracking

Queue Management

Client Portal

Real-Time Notifications

Cancellation Management

Patient Education

Forms Management

Email Reminders

Patient Communications

Group Messaging

Workflow Management

Message Personalization

Real-Time Updates

Email Management

Website Integration

File Sharing

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Virtual Meetings

Physician Scheduling

Chat/Messaging

Availability Management

Customizable Templates

Calendar Sync

Physician Management

Patient Monitoring

Multi-Language

Real Time Reporting

Customizable Branding

Prescription Renewal

Web browser (OS agnostic)

Contact Pomelo Health for pricing details.

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Pomelo Health

In Person

Live Online

Webinars

Documentation

Videos

Teladoc provides cloud-based telemedicine software for hospitals and health systems.


Health systems can implement virtual visits using Teladoc’s technology, which connects doctors and patients virtually via the web, telephone or mobile app.


Teladoc offers bidirectional exchange and APIs to facilitate integration with health systems’ existing EHRs. Users can offer patients 24/7 care through the Teladoc system. The software can be customized and configured for each health system.


Teladoc supports multiple user roles. It offers data extraction for analysis and reporting on health system KPIs, such as admissions. Teladoc also offers marketing support for hospitals and health systems to advertise the offering to patients.



Pomelo Health vs Teladoc

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