Afton Tickets

RATING:

4.9

(50)

About Afton Tickets

Afton Tickets & LiveStream was built by event organizers, for event organizers. Featuring online ticketing, in-person event ticketing, registration, box office for day-of cash/card sales, and the best virtual live stream platform on the market. Every attendee is tracked, all types of sales are integrated into one complete system and on all reporting. We provide white-glove client service and treat your attendees like people, not just dollar signs. They've produced over 14,000 of our own events as event organizer and promoter - so our mission when we built Afton Tickets & LiveStream was to provide the best end-to-end platform to help organizers save time, money, hassle, and to maximize ticket sales. They offer lower service fees, early ticket fund payouts, superior box...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Afton Tickets Pricing

Varies based on client. No ticket company does more than we do for less.

Starting price: 

$0.79 one time

Free trial: 

Available

Free version: 

Available

Afton Tickets Full Box Office: Touch screen POS, full cash management suite, smart-locking cash drawer, and ticket printer.
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Afton Tickets Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Afton Tickets

1 - 5 of 49 Reviews

User Profile

Yanick

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

logically the best in this field.

PROS

The interface speaks volumes about the quality of Afton Tickets and its functionality. I particularly like the online ticketing system. Afton Tickets increases the flexibility and efficiency of communication operations.

CONS

Afton Tickets is almost perfect. For the moment has only satisfactory results.

Ed

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Afton meets all of our essential ticketing needs!

I had the chance to meet the [sensitive content hidden] at a conference and was immediately struck by his ethics. This was big for me because the ticketing software industry is dominated by a few massive companies who allow fraudulent events to clog their sites. Since day one working with Afton we've been stoked on their customer service, their ease of use and their reliability. We get weekly emails from ticketing companies trying to convince us to try out their products and it never crosses our minds to give them a shot because Afton has been spectacular.

PROS

Afton is incredibly responsive and we can always count on them to care about our experience with them.

CONS

This isn't really an issue but since they're not a huge company sometimes there are features we'd like to see that they don't yet offer. When we bring those feature ideas to them though they do their best to implement them as fast as possible though!

Reasons for switching to Afton Tickets

Previous company allows scam events on their sites and we didn't want our events showcased side by side with them.

Karen

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Extremely useful platform and great customer service!

PROS

The customer service is outstanding. Every person we've worked with has been very attentive and knowledgable from day one.

CONS

There are a few little quirks here and there that we've had to overcome but there has always been someone quick to help in any situation.

Reasons for switching to Afton Tickets

We did not like them at all. They were not nearly as responsive as they needed to be. And quite frankly the [sensitive content hidden] was rude.

Andrea

Construction, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Afton Tickets is a value-add ticketing platform with real humans for support

Afton Tickets is amazing! I love that they provide us with ticket scanners and mobile hotspots so we don't have to coordinate getting internet to our site (or paying our venue a TON for internet usage). We know the scanners will work and it's a plug and play once they arrive; you really just have to practice a few times with your volunteers because it really is SO EASY to use! It's definitely sped up our check-in time which in turn has created a better attendee experience for us.

PROS

We love that Afton Tickets allows us to either pay them for their service or pass along as a small fee on each ticket; very similar to other ticketing providers but at a much lower cost AND you're getting so much value from them! We love that when we need help, it's quick and we can reach a human. We were assigned a dedicated account representative when we became a client and she's been nothing short of amazing! What's even better is they provide a contact tree, so if you ever can't get ahold of your rep (never has happened), you have options to reach a human in other ways!

CONS

I really don't have any complaints about Afton Tickets.

Reason for choosing Afton Tickets

Eventbrite was just too expensive for our purposes as a nonprofit.

Reasons for switching to Afton Tickets

About 2 years ago. We were disappointed in a plugin we purchased through WordPress to do ticketing and their lack of customer service when their product crashed, leaving us in a bad spot one week prior to one of our events. We've not had this problem since switching to Afton Tickets.

Helene

Non-Profit Organization Management, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best Ticketing Software (and more)

PROS

I've been using Afton for a number of years. The customer service is stellar. The platform has changed so much since I started, and for the better. The Afton team understands pivoting with the times and to keep their product updated as well. I've used the platform for a live event, but mostly use it for ticketing for our festivals.

CONS

I don't have any cons. I've always had a great experience.

Reasons for switching to Afton Tickets

Cost and customer service and Afton is vegan owned.