Afton Tickets

RATING:

4.95

(37)

About Afton Tickets

Afton Tickets & LiveStream was built by event organizers, for event organizers. Featuring online ticketing, in-person event ticketing, registration, box office for day-of cash/card sales, and the best virtual live stream platform on the market. Every attendee is tracked, all types of sales are integrated into one complete system and on all reporting. We provide white-glove client service and treat your attendees like people, not just dollar signs. They've produced over 14,000 of our own events as event organizer and promoter - so our mission when we built Afton Tickets & LiveStream was to provide the best end-to-end platform to help organizers save time, money, hassle, and to maximize ticket sales. They offer lower service fees, early ticket fund payouts, superior box...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Afton Tickets Full Box Office: Touch screen POS, full cash management suite, smart-locking cash drawer, and ticket printer.
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Afton Tickets Reviews

Overall Rating

4.95

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Afton Tickets

1 - 5 of 37 Reviews

User Profile

Yanick

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

logically the best in this field.

PROS

The interface speaks volumes about the quality of Afton Tickets and its functionality. I particularly like the online ticketing system. Afton Tickets increases the flexibility and efficiency of communication operations.

CONS

Afton Tickets is almost perfect. For the moment has only satisfactory results.

Tricia

Music, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

All around great experience!

The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide. They really help you to make sure your event is successful. We have no reason to look elsewhere for our future events. Many fans have given us very positive feedback about the quality of our shows.

PROS

Its almost effortless to set up an event and build ticketing options. Having the stream service + ticketing system all in one definitely saves time and effort. The things I like most are the self-service options for creating experiences for your audiences, such as adding pre-show content, chat options and integrating with our Shopify store. The tip jar features that allow different levels of viewer engagement was a great success to let our fans acknowledge and thank the amazing hard work from our tech and AV team members. And most importantly, the quality of the stream is second to none for the audience! And we have watched a lot of streamed events on many different platforms in the past 2 years. There are always technical or glitchy issues that impact your the watch experience. We've not experienced that with Afton.

CONS

It will be an even greater experiences and more convenient for our fans when Afton allows for multi-day event ticket bundling. And it would be nice to include images in ticket options. But, none of these things are a show stopper. The quality of their platform from a user and audience perspective are worth working around these things. Afton has done a great job taking in customer feedback and incorporating changes based on our needs.

Reason for choosing Afton Tickets

Initially we chose Afton for the ease and convenience to set up an event and their integrated ticketing system. Plus the promise of the reliability of their platform architecture. We chose to use Afton again because the technology lived up to their promise and we really enjoy working with them.

James

Entertainment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Afton makes concert ticket sales easier than you'd imagine

Very good. Afton helped us come away very well from our last tour.

PROS

It takes some rewiring your brain of how you THINK concert tickets have to be done, but once you understand afton's model it's a nice new idea to slide into and be comfortable with. They take care of most everything making my job as a tour manager very easy.

CONS

It just takes time to train your brain to think a new way. It takes venues time to learn this isn't like every other ticketing platform/booking agent.

Lucas

Leisure, Travel & Tourism, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Excellent ticketing solution that includes options for other features

Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.

PROS

Afton setup our account and after that the system was very easy to use! We'd been using another service provider to manage our sales for what I would have expected to be a lower fee but their equipment costs keep racking up. Afton includes all of that for you for your events deployment.

CONS

Honestly nothing, compared to our other system it was just much cleaner of a system across the board. The laser scanning was well worth it.

Reason for choosing Afton Tickets

It does the ticketing which everyone does and also more. It can assist with pre-sales of event concession tickets while tickets are being purchased, it can assist with early bird ticket sales... It's a whole package not just "tickets".

Reasons for switching to Afton Tickets

Square changed the online interface again and I was going to have to "learn" a new system. Might as well switch to one that would allow touchless laser scanning, and inventory control.

Teresa

Events Services, 2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Makes your ticketing easy and customizable!

My experience has been a positive one and their customer assistance is great!

PROS

Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry. They aren’t generic like most of the big online outlets. They took the suggestions that I had for my clients and made them a reality!

CONS

I don’t have a lot of cons. I guess the only one would be that it’s required to buy a special tickets if you want an event logo on the hard tickets. They do offer an option that’s a generic Afton ticket so it’s really not that big of a con.

Reason for choosing Afton Tickets

I liked how their are several options that you can choose from for your ticketing needs and that I can customize tickets with sponsor logos. Their fees are more competitive then the common alternative products