Eventsquid

RATING:

4.8

(111)

About Eventsquid

Eventsquid is cloud-based event management software for small, midsize and large businesses. It caters to corporations, sports leagues, educational institutes and other associations. Primary features include event registration, website and mobile-app creation, attendee communication, speaker management, document management, reporting and analytics. Eventsquid allows users to create a personalized event website. Users can include a flexible registration portal on websites. Users can create different registration forms that include customized prompts, payment methods, payment gateways, messaging and other options. Users can check-in attendees from attendees’ badges, mobile devices, printed vouchers or a self-service kiosk. Other features include sales management, sur...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Eventsquid Pricing

Our contract is based on an annual (or multi-year) flat fee. You always get all features. No hidden fees. No credit card charges from us. Use your own gateway (we integrate with Stripe, PayPal, Authorize.net and Braintree).

Starting price: 

$4,425.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Dashboard

Eventsquid Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Eventsquid

1 - 5 of 107 Reviews

User Profile

Ryan

Verified reviewer

Information Technology and Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Eventsquid has made creating and managing our events simple and fully digital.

Increased our event registrations and the resources we need to dedicate to promoting and running the event. We've went fully digital by building agendas and uploading presentations that attendees can access.

PROS

Creating an event is easy. We host 2 live events each year and looking to grow that going forward. We can have an event site up in a few hours and if we have questions or interest in other ways to do things the knowledge base and support has been great.

CONS

Would really like integrations with Salesforce or Mailchimp to pull our users list directly into the system. While it doesn't take much time, we are constantly updating contacts in Salesforce so by syncing them it would make inviting attendees quicker. With Mailchimp, its our main communications tool, so being able to send via that with our standard branding could also improve our use. Finally, for online events we use Webex Event Center. We've done some testing with that, but it's a little "clunky" on how we have to set it up.

Reason for choosing Eventsquid

Cost and Easy of Use

Vendor Response

Hi Ryan, Thanks for taking the time to share your thoughts! On integration, we have a REST API. An Eventsquid-Salesforce integration is never a one-size-fits-all, due to the complexities of Eventsquid and SF data structures. However, some clients have found success by building/contracting middleware that consumes our public API. This is currently the recommended solution. As for email, our internal email system will permit you to brand and dress your emails in a way that allows people to see that it's from you. I understand you may not be able to do a 1:1 formatting (yet...we have this on the horizon). If there is anything else we can assist with, please let us know! Michael

Replied August 2019

Janice

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Great event registration software at a reasonable price!

This is our second year using Event Squid. FitnessFest Conference & Expo is a conference for fitness professionals. We have about four days and 8 "tracks/seminars or workshops" going on at once when we hold our events, not to mention an expo and a rather robust and sometimes complicated schedule and payment options. We have a very unique service and need a variety of things. FitnessFest entertained and researched several platforms before arriving at ES. I am a leery and picky person, and I can not tell you how thrilled I am at the decision we made to choose and to stick with ES! It does so many things that we are amazed with. Just coming off a Virtual event and now going into our second LIVE event with ES, we are very pleased we made the choice. In this ever changing world of technology, ES is constantly working to create more products and to improve systems. And perhaps top of our list of being pleased, is the customer service that [SENSITIVE CONTENT HIDDEN] in particular has given us, as a team. This has been a big learning curve for us and we appreciate [SENSITIVE CONTENT HIDDEN] taking the time to meet with our team (more than once or twice!) to answer questions and to explain things until we understood them.

PROS

EventSquid is very user-friendly. We are able to capture all the information needed from our attendees. Integration with Paypal was great for us to process payments quickly and easily. EventSquid has made our jobs much easier than in the past. The reports generation is a huge plus. We can see so much data across mulitple workshops without having to do it manually. It has helped us save so much time!

CONS

We feel we could have used a bit more training at the beginning to really utilize all the features of the software. We have a lot of complicated scenarios (mostly of our own doing) so we need to better understand how EventSquid can work best in those instances. Also sometimes certain actions feel redundant so might be good to be able to activate a function in multiple places. Lastly some things you have to push SAVE and somethings are autosaved. Would prefer autosave throughout the whole site.

Reason for choosing Eventsquid

Price was a huge factor

Reasons for switching to Eventsquid

Ease of use. Getting more data that we needed. The ability to use year to year with ease.

Ashna

Retail, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

It does what you need to do without the fluff

Overall my experience has been great. I was able to accomplish what I wanted through the use of it and hope to be able to continue to do so.

PROS

What this platform is at it's core is that it get's you just what you need. Building the event for the second time went much easier than the first as you learn a lot and then can use more of it's functionality that you didn't know about. As I am about to go into my third event using Eventsquid, I will be using the in person check in that we haven't used and I am looking forward to seeing another feature at work. The support for issues was good and stuck with you until the issue was resolved.

CONS

Sometime the nuts and bolts aspect wasn't what we needed. If we could have customized the look of the website/phone view we would have done so. Sometime it took the help desk took a few times to get them to understand exactly what has going on and what we needed. The first day we launched registration the website went down. Unfortunately, that did show a vote of confidence in the program to my Executives which I have had to reassure that it was probably a one time deal. I could have used some extra training time after the first 6 months. It would be great to do a quick touch base with how things are going and the issues that we were having. Even 1-2 hours would be incredibly helpful without having to pay the additional money.

Reason for choosing Eventsquid

The cost and plug and play building of event.

Jenny

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Recommend Eventsquid

Eventsquid has really helped us increase the professionalism of our events. From registration page look and feel to easier check-in to successfully hosting a virtual event with more than 200 people, 50 workshops, and 65 presenters, Eventsquid really does an excellent job in supporting the major needs of event planners. We appreciate their drive to constantly improve their product and the high level of customer care they provide. Overall, we're happy customers and plan to remain so for the foreseeable future.

PROS

Eventsquid has outshone our legacy, custom-made event software manager. I'm constantly uncovering new and different ways to utilize the software to our needs, and we really have no regrets about choosing Eventsquid as opposed to some of the other more expensive options that are available. The software makes it easy to see event revenue vs outstanding payments, it's easy to track and find registered users (and to pull every report possible from the system), and the communication center where you can send emails to attendees is easy to use. They are constantly working on updates to the software which is much appreciated, and the rollouts are generally really smooth. One of the more recent and helpful updates was to introduce the Virtual Event Organizer which was key in helping us to successfully and smoothly host a virtual weekend-long event for 200 people with more than 50 workshops and 65 presenters/panelists. Eventsquid's technology kept us from having to spend the money on updating our website to host the replays of these workshops, and we were thrilled with this addition to the software. More than the usability though, the customer support is bar none. We feel that we have a true partner in event management, which is rare for software companies (at least in our experience). The team is great, and we feel well cared for. Overall it's a great product supported by a great team, and we're happy Eventsquid customers.

CONS

The program is feature heavy which makes it a bit challenging to deploy due to the learning curve. However, once you get the hang of it, it's very easy to use. We seem to have higher than normal "pending" or "incomplete" registrations than we did with our legacy product, but it's unclear if that's from user error or software issues (we do hear from time to time that a user couldn't get past a certain screen, but when we go in to do it for them it works fine...so it's unclear). There are some outdated versions of some areas (the mobile version needs work), and we dislike the agenda selection process as it currently stands, but they are in the process of updating that which should make it easier on the user to select and create their itineraries. The event evaluation tool also needs work - we've continued using Google Forms for this because the information is hard to use once people leave reviews in Eventsquid. We also would love the ability to create vanity URLs so the URLs we distribute on social media are easily identifiable as Soaring Spirits programs (a common URL would be eventsquid.com/events/80543 or some other string of numbers). With the exception of the higher than normal pending attendees, everything in the list above are minor issues that can be improved upon - which they do regularly.

Reason for choosing Eventsquid

The pricing for Eventsquid was reasonable, and we knew that going with a smaller company would provide for better customer care - and we were right. Their system does just about everything we want it to, and we haven't looked back since making the decision.

Reasons for switching to Eventsquid

It was limited in features, the registration pages were rigid, and any time we needed a change we had to ask the team to make it for us. Eventsquid is at our fingertips and easy to change any time we need to.

Michael

Hospital & Health Care, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

All in One Solution

We have had a great experience with EventSquid. We have recommended the platform to our sister regions who now use it and to others that put on events.

PROS

Creating a simple event structure is very easy. I enjoy the fact that I do not have to pay ala carte for features and this platform is an all in one solution.

CONS

There is a bit of a learning curve in the beginning and multifaceted events don't always work perfectly. It also does not integrate with other services like ExpoBadge.

Reason for choosing Eventsquid

Price

Reasons for switching to Eventsquid

The treatment by EventSquid [sensitive content hidden] and his staff is top notch. It made us feel like we were important to them and not just another contract.

Vendor Response

Hi Michael, we appreciate your feedback! We do integrate with ExpoPass for badges (along with other services). Let's jump on a call so I can let you know how!

Replied April 2023