On the Stage

RATING:

4.7

(64)

About On the Stage

On The Stage is a virtual event software that helps businesses manage ticketing, box office management, fundraising, marketing, merchandising and streaming. The platform offers various features, such as seating charts, QR code-enabled ticket sales, ticket scanning, and paperless ticketing, streamlining the box office processes. Additionally, administrators can utilize built-in templates to create custom fundraising campaigns using a unified interface.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

On the Stage Pricing

Starting price: 

$0.85 

Free trial: 

Not Available

Free version: 

Not Available

On the Stage production wishlist

On the Stage Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for On the Stage

1 - 5 of 64 Reviews

User Profile

Josh

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

On The Stage - We Couldn’t Do Theatre Without Them!

Why would theatre people want to work with anyone other than theatre people? We wouldn’t, and OTS is the best there is. Not only do they understand the industry at a professional level on down to a small community theatre level, the team at OTS is actively working to make our main job easier - doing excellent theatre. I cannot recommend them enough, and I always recommend them new colleagues in the performing arts world.

PROS

It’s ease of use; ANYONE can learn how to use On The Stage quickly and effectively. From box office transactions to creating events to important analytics, OTS does it all easily. And guess what? If I can’t figure a feature out the AMAZING OTS support teams are always there with an answer.

CONS

Event registration is a new feature, and right now is it the absolute best? No, HOWEVER, given our past history with OTS this system will grow and change based on ease of use. Overall, I have no negative comments or thoughts about OTS.

Mallory

Performing Arts, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

The Perfect Platform for Small Theaters!

My experience with On The Stage has been incredible. I feel valued by the team and I've been over the moon checking out the customization and fundraising options. It's an incredible program backed by one of the best and most communicative teams in the industry.

PROS

On The Stage is an easy to use platform that is absolutely perfect for small companies that perform in traditional spaces. You can create your own customized website with a few clicks, easily sell ticket, create seating charts, integrate merchandise and fundraising, and even put out a high quality program for your show. I really can't recommend this site enough for any traditional theater companies or spaces.Also the team behind On The Stage is incredibly kind and attentive. They WANT you to succeed and are happy to help you get there. They are also always on hand to answer any questions, fix any problems, and listen to your requests for new options and features. Several new features have been created even in the short time I've been using this product.

CONS

As a non-traditional company ourselves we've realized that On The Stage isn't our best fit. We don't often produce shows on a stage. We create immersive and interactive shows where we need audiences to be part of the zoom experience, or where we need multiple showtimes in a single night because we're doing short immersive phone calls that have months long runs. I don't necessarily think that our problems should be something fixed, I just think this platform is for someone who isn't us. I still 100% recommend On The Stage to anyone doing traditional shows. I have suggested it to all of the small traditional companies in my area. It is an absolutely amazing product and service.

Reasons for switching to On the Stage

We were looking for more customization for our ticketing pages and fundraising integration.

Bennyroyce

Performing Arts, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

OTS Useful for Self-Producing Performing Artists

ON THE STAGE has helped me promote and sell tickets for my dance projects.

PROS

The customer service and support from OTS staff is great. They are very helpful and professional.

CONS

More design features and options for the ticketing website would be great, like changing font types, etc.

Reason for choosing On the Stage

Good customer service.

Adam

Performing Arts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

On The Stage is a great product for your theatre regardless of size.

Our overall experience has been great. They are very committed to raising the quality level of the online experience for even the smallest of theatres.

PROS

On The Stage makes online ticketing a breeze regardless of the size of your venue or event. OTS is extremely user friendly and their customer service is top notch. My company has used OTS for several years now and we couldn't' be happier with the product. They are constantly striving to improve an already great product, and on top of that they are a company that truly cares about your success. The wide array of features they offer make it your one stop shop for everything your theatre needs online, form ticketing, to programs, to fundraising. You can do it all at On The Stage.

CONS

Honestly there is very little we don't like about OTS. It has been super easy to integrate into our current website, and is very easy to use on the backend. Every time there has been something we had an issue with or thought might be improved on, we have mentioned it to the staff at OTS and if they aren't already working to improve it they take note and have seemed to address it in the future.

Reasons for switching to On the Stage

All the features that OTS offers and the overall professional looking appearance of the ticketing website that our patrons interact with.

Michelle

Entertainment, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2023

OTS Gets Us and Makes Us Look Good!

PROS

On The Stage has definitely provided a one stop show for our scheduling, ticketing and marketing purposes. It always looks good and is easy to navigate for our customers as well as our staff. As a small theater it feels good to know that our work looks good and compares well to the larger houses!

CONS

I wish we could automatically collect more data and upload contacts into our separate data base.

Reason for choosing On the Stage

They understand theater and the theater going experience. They care about small community theater and the customer service was real people who are ready and eager to help you!