About TicketLeap

TicketLeap is a web-based platform that has been specifically designed for event-ticketing. It takes customers through an entire promotion, payment and check-in process. Its centralized dashboard helps in creating new events online with the help of site building tools. It automatically responds to mobile devices and helps organizers show upcoming event calendars to patrons, along with reserving the seats through customizable venue planning.

TicketLeap creates event pages with a library that is full of customizable templates, background images, logos and changing theme colors that can match any type of branding. The drag and drop seating builder tool on this app makes it easy to create a seating plan. Ticket prices are listed before the customers are directed ...


Read More

Supported Operating System(s):

Windows 10

11 Reviews of TicketLeap

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

February 2018

Chad from Warren County Schools

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Very solid solution for ticketing for a non-profit community theater

Very effective solution for us. The support is quick and helpful. There are some minor issues that do not fit with our business model but they can be fairly painless overcome with work arounds.

Pros

The ability to have multiple users with box office access, the quick check-in system, and the overall quality of the experience are excellent. Inventory management is a plus. Pricing is very reasonable and competitive. Presentation of events is well done.

Cons

Difficult to do reservations that are paid at the door. URLs are by nature a little clunky but not hard to link to.

September 2017

Caitlin from FLDWRK

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Easy, User friendly & Beautiful Event Management System

Pros

I love the easy, visual, drag and drop event page editor. It has simple yet elegant design features (choose your event page color of choice, upload an image, draft your event description and tagline, input your event hashtag to pull in your instagram & twitter feed, etc.). I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options). I've also experienced great customer service- very relational and helpful phone calls with little to no wait time.

Cons

Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).

July 2019

Glen from Polaris Productions

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2019

I like it a lot.

It's been really positive.

Pros

TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

Cons

I don't recall having any particular complaints.

August 2019

Jenn from Film Festival

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

2.0

August 2019

did about half the job we needed it to do

Used in combination with Elevent, we got the job done, but it was frustrating to have to switch between the two all day and only be able to use each on specific platforms/OSs.

Pros

Used this as half the ticketing software for a film festival last weekend, because neither of the two services we used were quite what we needed. This one is pretty good with last-minute ticket sales, but not advance sales - we couldn't connect the purchases to stuff in the future, just used it to collect their money and hurry them into the theater.

Cons

The Android app doesn't even offer the 'box office'/ticket sales option! Luckily of our two-person team, one of us had an iPhone, so we had to rely on him to do the rush (last-minute) ticket sales for this fest. Cooool

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2018

Good Ticketing Platform

Customer service is great.

Pros

The fees are lower than other platforms. The ability to customize page.

Cons

The reports are not easy to navigate and set up could be simplified.