About Ticketleap

Ticketleap is a web-based platform that has been specifically designed for event-ticketing. It takes customers through an entire promotion, payment and check-in process. Its centralized dashboard helps in creating new events online with the help of site building tools. It automatically responds to mobile devices and helps organizers show upcoming event calendars to patrons, along with reserving the seats through customizable venue planning.

Ticketleap creates event pages with a library that is full of customizable templates, background images, logos and changing theme colors that can match any type of branding. The drag and drop seating builder tool on this app makes it easy to create a seating plan. Ticket prices are listed before the customers are directed t...


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Supported Operating System(s):

Windows 10

16 Reviews of Ticketleap

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

May 2021

User Profile Picture

Gwen from Altitude Marketing

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

May 2021

Love Ticket Leap

We use this a few times a year, but when we do it is critical that we can easily set up nice looking ticketing, agend and event pages for our client. Could not be happier with the ease of use or the final product (event)

Pros

Easy to set up and use. We used it for clients who were hosting both live and virtual events. Very satisfied with the product, pricing and support team.

Cons

There is nothing that comes to mind as a "liked least" about Ticket Leap software and their platform or pricing.

October 2020

Louise from Anderson's Hitch 'n Post Ranch

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2020

Good value

Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite.

Pros

I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

Cons

I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.

Reasons for Switching to Ticketleap

The lowest fees on $5 tickets or less.

April 2020

Heather from Brides of Long Island

Company Size: 11-50 employees

Industry: Online Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

April 2020

They forced us to cancel our event

Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them.

Pros

Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.

Cons

I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

Reasons for Switching to Ticketleap

I made the switch because Ticketleaps fees were lower.

August 2021

Elyse from Roc Kizomba Company

Company Size: 2-10 employees

Industry: Music

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Functionality

4.0

August 2021

Solid event management solution

Overall I have used it for years and find it is worth the cons I mentioned above. It’s consistently been reliable and easy for me and my customers to use. I would recommend it

Pros

I love how easy it is to use this tool for recurring events. Copying an event and cloning the details makes for a super easy upkeep. The UI is self explanatory and the integration with PayPal lets you get paid right away.

Cons

Processing fees are a lot, but most tools like this are the same. You can pass along fees to your ticket buyers but you still pay additional fees on top of that. It does add up, especially for higher priced tickets. I wish I had access to a easy registration list from the dashboard. Keeping track of who has signed up can be a bit clunky.

Reasons for Choosing Ticketleap

Cost and payout options

July 2019

Glen from Polaris Productions

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2019

I like it a lot.

It's been really positive.

Pros

TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

Cons

I don't recall having any particular complaints.

Reasons for Switching to Ticketleap

See my "pros" section.