About TicketLeap

TicketLeap is a web-based platform that has been specifically designed for event-ticketing. It takes customers through an entire promotion, payment and check-in process. Its centralized dashboard helps in creating new events online with the help of site building tools. It automatically responds to mobile devices and helps organizers show upcoming event calendars to patrons, along with reserving the seats through customizable venue planning.

TicketLeap creates event pages with a library that is full of customizable templates, background images, logos and changing theme colors that can match any type of branding. The drag and drop seating builder tool on this app makes it easy to create a seating plan. Ticket prices are listed before the customers are directed ...


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Supported Operating System(s):

Windows 10

13 Reviews of TicketLeap

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

February 2018

Chad from Warren County Schools

Verified Reviewer

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Very solid solution for ticketing for a non-profit community theater

Very effective solution for us. The support is quick and helpful. There are some minor issues that do not fit with our business model but they can be fairly painless overcome with work arounds.

Pros

The ability to have multiple users with box office access, the quick check-in system, and the overall quality of the experience are excellent. Inventory management is a plus. Pricing is very reasonable and competitive. Presentation of events is well done.

Cons

Difficult to do reservations that are paid at the door. URLs are by nature a little clunky but not hard to link to.

October 2020

Louise from Anderson's Hitch 'n Post Ranch

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2020

Good value

Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite.

Pros

I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

Cons

I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.

April 2020

Heather from Brides of Long Island

Company Size: 11-50 employees

Industry: Online Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

April 2020

They forced us to cancel our event

Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them.

Pros

Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.

Cons

I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

September 2017

Caitlin from FLDWRK

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Easy, User friendly & Beautiful Event Management System

Pros

I love the easy, visual, drag and drop event page editor. It has simple yet elegant design features (choose your event page color of choice, upload an image, draft your event description and tagline, input your event hashtag to pull in your instagram & twitter feed, etc.). I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options). I've also experienced great customer service- very relational and helpful phone calls with little to no wait time.

Cons

Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).

July 2019

Glen from Polaris Productions

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2019

I like it a lot.

It's been really positive.

Pros

TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

Cons

I don't recall having any particular complaints.