Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
5.0 / 5
Pros
"User friendly interface and great customer support"
"Nice work on your ticketing software. Really good! I used it for my meeting and worked very good!"
"We are Animation Company which creating Tv-Series called Balta. We used Ticketsetup for selling our tickets private event for our Season 1 last episode. They helped us too much. "
Cons
"From my point of view it would be better if Ticketsetup had more languages on their website"
"Software solved all our problems during this event ticketing."
"No solid ideas :-) Maybe will be better to add additional Payment Gateways such as PayU etc."
Ticketsetup Reviews
Filter by:
July 2019

Vusal from SUP Accelerator
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Used the product and I am really satisfied with it
As the startup ecosystem builder we organize one event a week on average. Ticketsetup solves our ticketing problems.
Pros
User friendly interface and great customer support
Cons
Sometimes I get lost among the built features
Reasons for Choosing Ticketsetup
nstant payment for collecting money
Reasons for Switching to Ticketsetup
Price and features. No instant payment for collecting money.
November 2019
Aytan from FA International Trade Events LLC
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
User-friendly quality ticketing solution
Pros
The software is super easy to use. Everything works just fine. Ticketsetup has helped me with its solutions while organizing International Retail Congress. It was the most optimal solution for our team to send out the tickets. Definitely recommending it to everyone who needs a ticketing solution. Also the team is very friendly. they usually reply back in 1-2 min. Just perfect. I would like to deliver my sincere gratefulness to the Ticketsetup teM!
Cons
All worked perfectly for me. Nothing to complain about..
July 2019
Shabnam from Adviad
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Excellent collaboration!
We are a Digital Marketing Agency called ADVIAD. We have been carrying out digital pr and advertising activities of "Super Mama" event for families. Ticketsetup helped us to sell tickets for our event. It was a very good experience working with them. We are happy that relied ticket selling of our event on professionals.
Pros
User-friendly interface Professional staff Low fees
Cons
Everything was ok. We did not have any problems
October 2019

Jahangir from Nasimi Festival - Poetry, Arts, Spirituality
Company Size: 11-50 employees
Industry: Arts and Crafts
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2019
TicketSetup - easy-to-use tool for ticketing service
Pros
friendly interface, careful customer care
Cons
At the moment we started using this software and have revealed that it's not a 'one-click' procedure to get back to registered customers, however the product developer has quickly adjusted this feature
Reasons for Choosing Ticketsetup
value for money; instant customer care
July 2019
Nail from FA International Trade Events
Company Size: 11-50 employees
Industry: Events Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
The best solution we have ever used!
Pros
We are "FA International Trade Events" (futureadvantage.events) an international company which organizes events in MENA and Europe regions. During the last 2 years until today we had a brilliant experience with Ticketsetup. The whole process of selling tickets and registering of participants for all our events supported by Ticketsetup. I'm so satisfied with the service and highly recommend to all our friends and partners also to work with them as well.
Cons
No solid ideas :-) Maybe will be better to add additional Payment Gateways such as PayU etc.
December 2019
Orxan from Worldef Global Org.
Company Size: 51-200 employees
Industry: Events Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Really Awesome
Pros
As a Global Company of Worldef we are using this servise in our international events and quite satisfied about service provider and his software. Although its new company but they improved their system very flexible and simple. Really our team and our customers appriciated. Kindly reccomending to all event managers and especially global companies to use it. Best Regards.
Cons
Because of being young company ofcourse there are some places that can be developed. However, their team is very experienced and they can manage all lacks in a short time easily.
July 2019

Emil from Baku Tourism Information Center - BakuCard Project
Company Size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Loyalty Card Program
On behalf of Baku Tourism Information Center and BakuCard project we are very satisfied with the whole services provided by Ticketsetup company.
Pros
BakuCard is the first official touristic city card of Baku which offer wide range of discounts and special offers for the tourists of our vibrant capital. Recently we started partnership with Ticketsetup company and using their ticketing system in order to implement online sales of our products, especially BakuCard tourist cards. The whole experience is very positive as the representatives of Ticketsetup company are able to assist every time we need their support 24/7.
Cons
For now there haven't been experienced any issues in our partnership, hope this strong partnership will be constant in future.
November 2019
Elvin from GDG Baku
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Comfortable
We have faced difficulties about selling the tickets online. It solved our problem and we did not waste our time.
Pros
Ticketsetup is very comfortable and easy to use for using in daily. Can easily configure your tickets. Have cash payment method.
Cons
Not inlcude promocode It will be good all application is controlled by mobile devices
Reasons for Choosing Ticketsetup
Because the fee was low and the platform is user friendly
August 2020
Parviz from Supply Chain Management
Company Size: 2-10 employees
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Good service
it is not so expensive - but servise is good and price is suitable for services
Pros
Really Our work is going well from using Ticketsetup. Payment method is suitable for customers an us- and this is a great value for our business. Our customers and us are very glad from using Ticketsetup.
Cons
operative and mobility- best service, i apreciate this
Reasons for Choosing Ticketsetup
Service only
October 2019

Rustam from UNDP
Company Size: 5,001-10,000 employees
Industry: Accounting
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Nice experience with Ticketsetup!
Pros
We have been working with Ticketsetup since 2017. For all our events, such as Maintech Forum, the Baku E-Trade Forum and other events powered by Ticketseup ticketing platform. The technical features of ticketing platform absolutely covered all of our expectations. The guys from the technical support team helped us with high professionalism. Awesome team and awesome service!
Cons
Everything is perfect, no any cons for my opinion.
February 2020
Gular from Smart Baku
Company Size: 2-10 employees
Industry: Entertainment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Review
I realize online tickets for events very easily. We check them also without any problems with the App. As it mentioned above the support team is very operative. Many thanks .
Pros
Easy to use and download information for new events, operational team.
Cons
Non-availability to download several photos to the event.
July 2019
Suleyman from orienteering.events
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Superb experience!
Running a marketplace was never so easy. Thanks to Ticketsetup, our clients collect their fees and control participant flow.
Pros
Friendly interface and easy setup. Especially service fee made me happy:-)
Cons
It would be better to make available "brand free" also for regular package.
July 2019

Orkhan from Blockchain Azerbaijan
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Easy, Fast, Secure and Reliable.
As a Blockchain Center of Azerbaijan we do organize events, meetups and hackathons each month. We have tried some other platforms but at the end decided to work with Ticketsetup, because it has everything we need.
Pros
It is easy to manage event tickets. To implement your own design on tickets. Platform can send tickets to email by PDF or even make it printable. The support team is really helpful and solve all the problems fast.
Cons
It took some time to connect the chosen payment gateway to the account. But mainly because of the API problems on the payment gateway side.
October 2019
Adela from Nefes Coaching and Healing Center
Company Size: 2-10 employees
Industry: Commercial Real Estate
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Enjoyment from using platform
I really enjoyed using Ticketsetup and find it pretty easy and functional.
Pros
- Very simple and friendly User Interface. - Didn't face any bugs during usage. - Very punctual and helpful Support Team.
Cons
Would be great if "Reports" could be more detailed. I already mentioned this while contacting with support team and they were already working on it. So wating for new Update :)
July 2019
Nigar from Amapola Events
Company Size: 51-200 employees
Industry: Entertainment
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Excellent solution
I'm good to go. Thanks for your great service!
Pros
Ticketsetup has really helped us with our events. If you want professional ticketing solution that works and effective implementation - Ticketsetup's got you covered.
Cons
Reporting must be little bit improved, I think.
July 2019
Nicat from Balta
Company Size: 2-10 employees
Industry: Animation
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
We used ticketsetup for our event
Cool and Perfect
Pros
We are Animation Company which creating Tv-Series called Balta. We used Ticketsetup for selling our tickets private event for our Season 1 last episode. They helped us too much.
Cons
Software solved all our problems during this event ticketing.
July 2019
Nihad from AzInTelecom
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Nice job!
I enjoyed jt
Pros
Nice work on your ticketing software. Really good! I used it for my meeting and worked very good!
Cons
From my point of view it would be better if Ticketsetup had more languages on their website
July 2019

Sharaf from Idealand Agency
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Very easy setup process
We are doing a few workshops and sometimes conferences for beginners and for students. Many of this events are absolutely free, therefore we need to cut possible expences. Ticketsetup have most accordable price politic, which absolutely suit for our needs. Free events are free off charges - its exact our plan! Thank you, Ticketsetup team! We are happy!
Pros
I have used Ticketsetup Ticketing for our programming conferences and workshops. The setup process was deffinitely easy, it took 5 mins. So till now i'm using Ticketsetup for all our events. Bravo guys!
Cons
Really i don't know what i didnt like :) everything is perfect
July 2019

Khayyam from BBF
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Great software for Business Events!
Pros
We're BBF, Co-working and Accelerate Center. Ticketsetup it's really amazing software that helps us to process ticketing for our weekly events.
Cons
I don't remember. We're really fully satisfied.