--- title: "TicketSource Software Reviews, Demo & Pricing - 2026" description: "Review of TicketSource Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ticketing/ticketsource-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / TicketSource Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/)[Alternatives](https://www.softwareadvice.com/event-management/ticketsource-profile/alternatives/) # TicketSource Review On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TicketSource 4.8 [(552)](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request Top Alternatives ### About TicketSource Free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it. We are not faceless, rather we are good people, both passionate and keen to provide a valued service for the right reasons. If you want, you can talk to us, we’ve been in your shoes. Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, affordable booking fee structure. There is no cost to you, as the event organiser to use our box office system. No charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online by credit or debit card. TicketSource’s online booking fees are among the lowest on the market, lower than all our major competitors. Ready to start selling tickets? Try it free today! ## TicketSource User Interface ## Popular TicketSource Alternatives Main Product TicketSource 4.8 [(552)](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.66Value for money - 4.77Customer support - 4.59Functionality Pricing Available upon request Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(596)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Alternative Product [Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/) 4.7 [(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.63Value for money - 4.65Customer support - 4.57Functionality Pricing Available upon request Alternative Product [ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/) 4.8 [(273)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.78Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $20.00 per month Alternative Product [EventCreate](https://www.softwareadvice.com/event-management/eventcreate-profile/) 4.9 [(788)](https://www.softwareadvice.com/event-management/eventcreate-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.83Value for money - 4.78Customer support - 4.79Functionality Pricing Starting at $39.00 per month ## TicketSource Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version ## TicketSource Features - Popular features found in Ticketing Attendance Management Barcode/Ticket Scanning Confirmations/Reminders Customer Data Management Email Marketing Online Ticketing Onsite Ticketing Promotions Management Registration Management Reserved Seating Third-Party Integrations Website Management - More features of TicketSource Activity Dashboard Alerts/Notifications API Attendee Management Badge Management Calendar Management Communication Management Conferences/Conventions Contact Management Credit Card Processing Cross Selling Functionality Customizable Branding Customizable Fields Customizable Reports Data Import/Export Data Security Discount Management Drag & Drop Electronic Payments Email Reminders Employee Management Event Calendar Event Management Event Registration Event Scheduling Event Ticketing For Virtual Events GDPR Compliance Guest List Management Kiosk Ticketing Marketing Automation Mobile Access Mobile Ticketing Multi-Currency Multi-Event Online Payments Online Registration Payment Processing Point of Sale (POS) Print-at-Home Real-Time Analytics Real-Time Data Real-Time Reporting Recording Refund Management Reporting/Analytics Reporting & Statistics Role-Based Permissions Sales Reports Season Tickets Seating Map Social Media Integration Social Promotion Support Ticket Management Survey/Poll Management Surveys & Feedback Ticket Brokering Ticketing Ticket Reservations Visitor Registration Volunteer Management Wait List Management Website Integration ## TicketSource Integrations Meta for Business Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review Brevo Marketing Platform Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review ## TicketSource User Reviews ## TicketSource customer ratings - Overall rating: 4.8/5 - Total reviews: 552 ### Rating distribution - 5 stars: 449 reviews (81%) - 4 stars: 93 reviews (17%) - 3 stars: 6 reviews (1%) - 2 stars: 3 reviews (1%) - 1 star: 1 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Richard G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered This was the first time we have used ticket source. We were very pleased with the service & will use you again #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was simpler to use and your staff were very helpful. AS it was the first time I had used Ticket Source there were some things I did not understand Every time I rang your staff were very helpful. #### Cons Was not always clear how to pay. Three customers did not work out how to pay on line. They paid in cash at the event so it was OK. #### Vendor response Hi Richard, thank you for sharing your feedback on your initial use of the system. Please do get in touch if you would like us to review the purchase path on your account so we can ensure it is obvious to customers. Replied October 2025 --- ### TicketSource, the best event ticketing software - Overall rating: 5/5 - Reviewer: Ethan S. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered My experience was near perfect from the point when I set up the event initially, to when we got our final event payment. Support is always helpful, and the interface is easy to use. TicketSource is also brilliant in the way that it can be as simple as you want, or you can go really in-depth and configure your event to exactly how you want it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how human TicketSource seems to feel. It really feels like it is run by people who have used other worse ticketing platforms, and have solved almost all other issues that most other ticketing platforms have, like having to buy a subscription. Not to mention, the customer service is unmatched. I sent an email on a Sunday, and got a response very quickly, even though it was a weekend! Brilliant company. #### Cons It is really quite hard to pinpoint one specific thing about TicketSource that I dislike. It is mainly just small updates that I would like to see to even further improve my experience, for example being able to book seats in house seats in a section that is otherwise fully booked, instead of getting the "section full" message. That being said, these are all minor things and their service is still amazing. #### Reasons for choosing TicketSource TicketSource had very high reviews compared to their competitors. They also seemed much more "human", and their pricing system was just better in my opinion. #### Vendor response Hi Ethan, thank you for taking the time to share your experience and thank you for your kind words. Replied September 2025 --- ### Great service for multiple event community festivals - Overall rating: 5/5 - Reviewer: Jonathan G. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 11-50 employees - Product usage: Used unspecified for more than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered I like the quick answering of the Ticketsource helpline phone by someone in the UK (Wales) who is of course familiar with our language and vernacular. Help lines in the Philippines may be on offer 24/7 but they dont understand the nuances of an issue being discussed. I am running a multi-event festival it has become very simple to set up the system now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It improves each time we use it, adding welcome new features. It is complex but logical. #### Cons The public access to a current event shows say X Tickets available. It would help if it said X tickets available out of Y, where Y is the maximum. I encourage my multiple small event organizers to watch their ticket bookings (they dont have access to the back of house) and it gets confusing when they cant remember how many tickets there are for the event but it says say 32 Available or worse still 50+ available. Also, when setting up multiple events with the same Ticket Launch Date, why cant we click "All event tickets available from the same date" Also when selecting a venue location at the beginning for a new event, why cant we set up a subdirectory of our own regularly used venues rather than scrolling down numerous similar venues across the globe. --- ### Superb service - Overall rating: 5/5 - Reviewer: Mike P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. I can't add anything to what I wrote in the first box above so will fill the rest of this box with a few words to meet the minimum word count #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely superb service, really easy to set up and operate, fast efficient support team, very reasonable pricing, just excellent all round #### Cons I found it hard to understand the available/remaining numbers, but it was not a problem. The maths just confused me at times #### Vendor response Hi Mike, thank you for taking the time to share your feedback and pleased to hear it has been so positive overall. Replied July 2026 --- ### Why did we not use Ticketsource before? - Overall rating: 5/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I am highly delighted because of the ease of set up, the ease of use and the very clear reporting. Feedback from our members has been very positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to set up. It is easy to manage. I really like the clear reporting. Responsive support staff. #### Cons Setting time limits on individual ticket types. I cannot think of any more things I do not like. Its great. #### Reasons for switching to TicketSource Its use was discontinued by Chichester Box Office #### Vendor response Hi David, thank you very much for your review and pleased to hear everything has been positive. The system does allow the ability to set start and end date/times on a specific price so please do get in touch if you would like further information on this feature/. Replied October 2025 --- ### Excellent Resource for small organisations - Overall rating: 5/5 - Reviewer: Nick K. - Verified reviewer: Yes - Industry: Performing Arts - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent - just what we need for our Village Hall and Amateur Dramatics Society. This is easy to set up and easy for audience to use as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, clear help system, responsive customer services online and via email. I have two organisations and the same logon allows me to switch between them #### Cons Not obvious how to copy one day's event to repeat. Not obvious how to test ticket purchases without them being generally available. Insurance automatically added to ticket price - though quickly removed by customer support when requested #### Reasons for choosing TicketSource Easier to use, knew people who recommended it, sensible costings #### Reasons for switching to TicketSource They stopped handling small o organisations #### Vendor response Hi Nick. Thank you very much for your comprehensive review. We are sure others will find this information helpful. We have passed on your feedback regarding copy and previewing events, thank you for sharing. Replied October 2025 --- ### Happy first time user! - Overall rating: 5/5 - Reviewer: Katie L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Ticket Source was very positive. The website vibe is positive and friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to use and the daily reports were very helpful. I like that it is UK based and I’ve heard that you can ring for help with a real person. The commission is reasonable for a good service. Background We used TicketSource for the first time to our annual Stroud Sacred Music Festival. We left Eventbrite because setting up multiple managers was difficult when the keyholder fell ill and our volunteer ( ie not professional media people) couldn’t work out how to open up for loading tickets etc. #### Cons Can’t think of anything at all, honestly I can’t! Perhaps things will arise with more usage but so far so good. #### Reasons for switching to TicketSource We needed to make tickets urgently and our main Eventbrite administrator fell ill and we couldn’t access the login. #### Vendor response Hi Katie, thank you very much for your review and we are pleased to hear the transition over from Eventbrite has been positive. Replied September 2025 --- ### Great for Event Beginners - Overall rating: 5/5 - Reviewer: Samantha R. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered TicketSource was a really good option for me never having organising an event before, I would highly recommend and use again for my next event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TicketSource was great for a beginner like myself, web page was easy to navigate and when I needed help I rang up and they helped me finish before going live. Definitely going to use TicketSource again. #### Cons Nothing TicketSource was easy to use, I really liked the reporting options. I liked to keep up to date with the ticket sales and the emails came through when people needed to get in touch. #### Reasons for choosing TicketSource cost implications was the main reason for choosing TicketSource #### Vendor response Hi Samantha. Thank you very much for your review. We are pleased to hear you have found everything so easy to use. Replied November 2025 --- ### Ticket bookings for charity gala - Overall rating: 4/5 - Reviewer: Helen B. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Good - once set up it was very straight forward #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very straight forward for people to book. Looked smart and was easy to set up. Great to be able to add sundry items and donation options and for an automatic email reminder to go out before event. Was good to be able to do in house bookings. #### Cons I think it's awful that you take a cut of any donations made to charity. This is very poor and would stop me using you again. The fees are generally off putting when organising a charity event, so I would probably not use you again and aim to sell all tickets directly to mean more money for the good causes, or it would be better if you offered reduced fees for charity events. #### Reasons for choosing TicketSource Didn't want to but Event Bookings needed me to be a registered charity to get their best rates and I was organising the event as an individual on this occasion #### Vendor response Hi Helen, Thank you for sharing this feedback. We appreciate your desire to maximise fundraising for your charity. Donations do incur a lower admin fee than our standard booking fee this is in place to cover our direct payment process costs incurred. Replied September 2025 --- ### TicketSource was very good - Overall rating: 5/5 - Reviewer: Mikaela Y. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Ticket source was really good and I recommend it #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I could email all the people that purchased a ticket with information about the event. Report/update of ticket sales was very helpful. Good being able to pass booking fee onto buyers #### Cons Report could be in surname first or separate from first name. Be able to set a time & date for the end date not a day/week. #### Reasons for switching to TicketSource too many walls with insurance and questions asked #### Vendor response Hi Mikaela, thank you for sharing your feedback. We will pass on your comments regarding the reporting format. Replied September 2025 --- Showing 1 - 10 of 552 Reviews [See All Reviews](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/) ## TicketSource Popular Comparisons [Eventbrite vs TicketSource](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/ticketsource/)[Ticket Tailor vs TicketSource](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/vs/ticketsource/) [Compare All Alternatives](https://www.softwareadvice.com/event-management/ticketsource-profile/alternatives/) ## See what companies are saying about Software Advice