TicketSource Software

About TicketSource

Free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it. We are not faceless, rather we are good people, both passionate and keen to provide a valued service for the right reasons. If you want, you can talk to us, we’ve been in your shoes. Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, affordable booking fee structure. There is no cost to you, as ...

TicketSource Pricing

Our fully featured online box office is free for event organisers to use. There is no charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online. There are no contracts, hidden fees or complicated access tiers. We provide one single, honest, low-cost booking fee structure.

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TicketSource User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 331 reviews

Anonymous

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2018

Fabulous.Made it so easy for me to sell tickets and promote my show.

Pros

Easy to set up in the first instance, very easy to operate both from a customers point of view and from an administrative point of view. Easily amendable and controllable for an admin, if changes needed to be made and on top of that, paid out extremely quickly.

Cons

Nothing, it worked perfectly for me. I found it perfect for what I needed - I really do not have any cons for this product,

Response from TicketSource UK

Thanks for the great review! We always appreciate feedback and if you do have suggestions on how we can improve, get in touch ;)

Replied May 2018

Kate

Company size: 11-50 employees

Industry: Performing Arts

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2021

Review

Very good. Would heartily recommend for amateur production groups.

Pros

Really helpful over the phone support when I started using the system.

Cons

It would be helpful to have a ticket sales report breaking down cash and online sales in one report

Reasons for choosing TicketSource

Cheaper booking fee More user friendly and eye catching website

Response from TicketSource UK

Hi Kate, thanks very much for your review. Just to advise the sales report will give you a breakdown of payment types. Please get in touch with our support team and we would be happy to go through this with you.

Replied December 2021

Peter

Company size: 2-10 employees

Industry: Music

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2022

Excellent booking system for small organisations

We needed a system to enable customers to book online, and TicketSource enabled us to achieve that very easily, and at modest cost. Since implementing the system in 2015 for Beverley Chamber Choir, I have set it up for three other organisations. Customer support, on the few occasions when I've needed it, has been very responsive.

Pros

TicketSource is easy to use once you've become familiar with all the options, and you can quickly set up new events. It offers a good deal of flexibility to allow for a fairly wide range of ticketing and seating requirements. Our local Tourist Information Office (who sell tickets on our behalf)also find it easy to use.

Cons

Options are limited when running a series of concerts with reserved seating and discounts for booking multiple events. This is, however, understandable in a product that has to cater for a wide range of users and I've always found ways to configure TicketSource to achieve a satisfactory end result.

Response from TicketSource UK

Thank you very much for providing your feedback Peter. We are pleased to hear that your overall experience has been positive,

Replied June 2022

Mike

Time used: Free Trial

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
5

Functionality

out of 5

January 2017

The Comedy Clubhouse

The purchase process is cumbersome for our patrons. The site hangs at the point of purchase locking up tickets at the worst time as people make multiple attempts. Many, many, many fields and dates reflect London standards and not the US. Specifically, reporting draws inaccurate information because it will juxtapose the month and day. So will searching. Great features, good pricing, but a very buggy platform.

Response from TicketSource UK

Hi Mike, thank you for your useful feedback. We¿re always looking for opportunities to improve our service. If you¿re able to provide us with specific examples where you feel the service is underperforming then please drop us a line via our Support Team and we¿ll be happy to review the issue. All the best.

Replied January 2017

Anonymous

Company size: 1 employee

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Ticket source

Very good.

Pros

Support from Ticketsource for season tickets

Cons

Nothing that I can think of apart from the detail required in this feedback

Response from TicketSource UK

Thank you very much for taking the time to leave your review. All the best.

Replied March 2022

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