TicketSpice

RATING:

4.9

(89)

About TicketSpice

Host your most successful event ever with TicketSpice. TicketSpice is easy to use, highly customizable, and unbelievably affordable. At just $0.99 per ticket, you'll save thousands, while offering a seamlessly simple ticketing experience. TicketSpice is flexible and feature rich, offering full branding control, timed ticketing, reserved seating, mobile scanning, box office, merchandise options, and more. If you’re frustrated by expensive and restrictive ticketing systems that put their logo on top of your ticketing page, you’ll love how TicketSpice empowers you to control the entire ticketing experience. Whether in-person, virtual, or hybrid, you’ll have one platform with everything you need to sell tickets, manage attendees, capture data, and more. With over ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

TicketSpice Pricing

99¢ per ticket sold

Free trial: 

Available

Free version: 

Available

Reserved Seating
Slide 1 of 6

TicketSpice Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for TicketSpice

1 - 5 of 89 Reviews

Jared

11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2023

Fantastic Ticketing Tool

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Solid ticketing platform with low fees

PROS

We have used many ticketing solutions and found TicketSpice to possess all of the features we have needed from the more expensive solutions at a fraction of the price. Excellent product.

CONS

It would be great to have a rolling window of date availability for ongoing events. Otherwise, the software works great.

Hayley

Fine Art, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Best find after lots of research!

Overall we are very happy with this product and using it for registration on our events!

PROS

Easily customizable. Great customer service! Had all the features we needed and lots of ways to create features we needing, using other features. That might be confusing - but basically they have lots of ways to create options and services that may not be plainly available through their software. It's been really great!

CONS

There was a minor glitch in the middle of our festival that we were able to work around, but it caused about 30 minutes of panic. It was part user error, but also part back-end software glitch. However - like I said, it was minor. Also, it was a Saturday and someone from TicketSpice called me on my cell directly from their cell on their day off to make sure I got it figured out.

Reason for choosing TicketSpice

More customizable. More features that we needed.

Reasons for switching to TicketSpice

More customizable. More of what we needed.

Janaki

Arts and Crafts, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Worked well with some small glitches

Was overall satisfied with the experience of using them for ticket sales for my event. However, had a few glitches, which I hope they rectify for smoother experience: 1. Having WePay as their internal payment processor is possibly the biggest mistake. WePay does less than zero customer service; huge headache and they are plain HORRIBLE to work with! Unfortunately ticketspice cannot help much if you encounter a problem with WePay 2. Couple of my guests’ credit cards did not work when they tried to buy at the door on the day of the event 3. The QR code scan through their app did not work 30% of the time and had to do it again and again Hope they fix these for greater success !

PROS

Customer service ; ease of event page set up

CONS

WePay platform that they have - HORRIBLE!!!!

ismael

Entertainment, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

[SENSITIVE CONTENT HIDDEN] is Amazing

Amazing. Service is everything. [SENSITIVE CONTENT HIDDEN] treated me like i was running a million dollar event. But in reality it was all free. Their company is not making much from us but still he took the time out to help.

PROS

The software is pretty easy to use. Its just a matter of understanding what does what. Its like anything that is new. There is a learning curve at first. But after one event i now know what to do. The best was customer support by [SENSITIVE CONTENT HIDDEN]. He answered our message at 8pm at night and walked me through small issues. He fixed it all and made it amazing.

CONS

The donation part. We have a lot of users that want to go back in the ticket window and donate more. But they cannot really. But our event is unique where its free.

Reason for choosing TicketSpice

the fact that they dont put their name and logo all over everything and the fair pricing. Now that i have experienced i am going nowhere.

Reasons for switching to TicketSpice

its too expensive they fee you to death.