All Pathfndr Reviews

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User Profile

Santosh

Verified reviewer

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Next Generation travel management

PROS

The AI based booking system brings updated rates and itinerary to the fingertips therefore it saves a lot of time and most important feature being the verified suppliers of services.

CONS

I am yet to find one but I would like to try some more home page templates.

Reasons for switching to Pathfndr

Service not justified with cost and process delay.

Anonymous

1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

You Should Get Pathfndr, You Won't Regret it !

It's an all in one turnkey travel business. I can't be more clear. Anybody can start its own travel business from start to finish: the platform handle the heavy lift. They thought about everything.

PROS

Updated & Upgraded version much more possibilities than previously.

CONS

The only con is the older version, which had less features.

Reason for choosing Pathfndr

Wordpress & especially plugins always need to be updated with sometime some bugs.

Elavarasan

Verified reviewer

Leisure, Travel & Tourism, 1 employee

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2023

Worst in Everything

PROS

Only the concept is good, rest all are worst

CONS

Worst in everything, they dont have a proper setup to use the functions they offer, The worst UI builder I have ever seen in my life. Dont Trust their words, everything they ask is use reach out option and no one calls you back to fix the problem. Total waste of money, I have tested all their features but to use those features, you will have a nightmare experience. The concept is good but to save the concept they did nothing on developement. seems like the admin panel is from 80s to 90s old technology. DO NOT BUY THIS SUBSCRIPTION.

Reason for choosing Pathfndr

Because of the concept

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

My Experience

With Pathfndr it's always great to support. Just a phone call away. Also, they are ready to listen to your suggestions always.

PROS

Features like AI-powered Trip creations in Minutes help my team serve our existing clients with super speed and ease. It also gives options to our past clients to book online.

CONS

May be they can improve how pictures appear on your main landing page. Some time they do not fit well.

Regina

Airlines/Aviation, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Good product

Value for money

PROS

User friendly & good presentation . It gives our website a face lift

CONS

Rates can be more competitive when compared to other websites

Daniel

Computer Software, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Pathfndr as a personal travel portal

PROS

Hotels are oftentimes cheaper on Pathfndr than on other platforms because your cutting out the middle man by running your own agency. This allows people that actually want to run their own agency to add their own profit margin and still offer competitive prices. With Pathfndr even very small agencies can offer a very complete booking platform without touching a single line of code. It's also quite configurable. I was for example able to configure it such that only I have access to my booking platform without it being public in the internet, because I'm not in the travel business and just use Pathfndr as a personal travel portal for cheap rates. The support team has overall been very friendly and provided extensive answers to my questions with the setup, even though I'm just a small customer.

CONS

The setup of payments is still a bit confusing and could be improved with better documentation, but setting up Pathfndr is definitely easier than coding your own travel portal. The current setup of international payment options is currently not ideal and additional payment fees could occur but I believe they want to improve on this by setting up additional bank accounts in more countries. The UI and UX of the booking platform is not quite as nice compared to the big and popular booking platforms but it's not bad.

Mohan

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Pathfnder

very good and informative

PROS

very unique and quick with good options

CONS

Technical glitches and pricing is sometimes not competitive

Himanshu

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Best Compnay

I was very new to this field and they tought me very well and explain everything in detail

PROS

Best support system and good siftware easy to use and user friendly

CONS

Great company with great talent who always reday to guide

Reason for choosing Pathfndr

After having communication and seen demo

Latif

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Value proposition for anyone who aspires to start OTA.

I have a very good overall experience with pathfndr.

PROS

It is easy to use and complete plug n play. Consolidating is a complicated and expensive process and all this is very well taken care.

CONS

Images are of poor quality. it can be more attractive.

Reason for choosing Pathfndr

Pathfndr offered a very easy, robust and cost effective proposition.

Vaishnavi

Human Resources, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Suggestion

Good

PROS

Almost all the features are good. I would recommend to introduce background music while the video plays in the background as this can make it appear to be pleasent while booking

CONS

Nothin much as of now but going on we can try to figure it out

Sumit

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed July 2022

product review

am not very much satisfied with overall product use

PROS

pricing in terms of no hidden cost , ease of payment process

CONS

booking options as mentioned earlier ... basic booking functions missing.

Reason for choosing Pathfndr

product pricing

Plamena

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

The best booking tool ever!

I received authomatization of the booking process that I was looking years after years and we received this at almost no cost. Most softwares like this cost a fortune and still are not so easy to work with and to submit at the beginning.

PROS

The process of launching the product is so easy that you just cannot believe. You need a domain and you are ready for a few minutes. It is unbelievable, but true. You have a brand new business ready to welcome your customers!

CONS

Maybe if it was posisible to be translated into many languages, like Bulgarian

Sriram Ravindran

Leisure, Travel & Tourism, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

User friendly

Excellent product be proud to be partner with pathfndr family

PROS

Excellent software to user and friendly awesome

CONS

Advanced system very useful with lot of features

rajesh

Airlines/Aviation, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed August 2022

change is only constant

team is extremely knowledgible

PROS

technology implemented by them is gud . they have artificial intelligence enabled

CONS

accounting principal are not acceptable fares r always higher than other online portals

Reason for choosing Pathfndr

to add one more option to my clients

Leo

Leisure, Travel & Tourism, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2022

Manager

Good

PROS

It was easy for integration, When contacting the technical or support staff should be mindful of the customers time zone.

CONS

The search engine response time, flight search option of having multi city booking.

Naveen Reddy

Airlines/Aviation, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Pathfndr is showing path to OTA's

Damn good product and wish you all the very best [sensitive content hidden] and team My support Team is the best Thank you [sensitive content hidden]

PROS

Package creating and flight fares even cab rental

CONS

Bit speed requiredNeed to improve fastness

Reason for choosing Pathfndr

Charged

tushar

Airlines/Aviation, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed August 2022

airfare pricing expensive

price very expensive on airline and package as well

PROS

create package create package create package

CONS

picture quality for all website picture quality for all website

Reason for choosing Pathfndr

pricing

Reasons for switching to Pathfndr

pricing

Aditi

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Travel Agency Website

The overall experience with Pathfndr is good.

PROS

Features are good Looks and design is attractive easy to use

CONS

need to put own products can be more cost effective

Sameer

Information Technology and Services, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best in class features, ease of use, great performance

The experience has been excellent so far. Highly recommended. Looking forward to the next big thing.

PROS

The ease of carrying out your transactions through the entire life cycle of the booking. The ever committed team listening to customer feedback, trends and making product improvements.

CONS

Nothing in particular. Have been able to get the expected outcomes.

Malcom

Airlines/Aviation, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Panair Tours

Good

PROS

The backhand is Good and easy to handle

CONS

In Airlines Booking Prices do not come from Low to high.

Reason for choosing Pathfndr

TBO white lable

Peter

Music, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Not as promised

PROS

The ability to book travel without going through the large travel sites

CONS

Pathfndr promised to provide wholesale pricing for travel yet every time I used it the prices were always substantially higher than the large travel sites which defeated the purpose for my use.

kirtivasan

Airlines/Aviation, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

very efficient service

good experience

PROS

Ms Sapan is the best in quick action and from the time we startedtalking she is very good

CONS

very good and understanding staff and we can recommend to all other b2b

Showing 1 - 22 of 22 Reviews