ClickSend vs ExpertSender

RATING:

3.9

(35)

ClickSend has 35 reviews and a rating of 3.91 / 5 stars vs ExpertSender which has 28 reviews and a rating of 4.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (35)
4.9 (28)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 15, 2023
March 28, 2024
Pros/Cons
  • Pros

  • The best thing about ClickSend is the availability of wide options like I can use their platforms for SMS, MMS, emails and even physical letters & postcards.
  • The cost is great too, and inbound messages are free.
  • Cons

  • Wasted an entire day with customer service back n forth to find out that their chat agent has given me the wrong price for the service and they tried to quickly show me price charts and etc.
  • It's completely broken and only in the order of the newest messages. Customer support was the worst experience ive ever had.
Read all user reviews
  • Pros

  • If somebody requires an application with a large memory board and at the same time, transfers or share the data, then Expertsender is an appropriate software for those masses.
  • I like the ease of use, it is intuitive and very powerful. It is easily the best e-mail marketing software I have used so far.
  • Cons

  • Sometimes it is necessary to send to .xls and compare with others products. It is not possible to use optout lists, blacklists and exclusion lists in the segment.
  • Few inconvenient thing about manual email creation.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos