I've just started using them but am so impressed with the results, the service and the customer service that I'm starting to transcribe all my previous podcast episodes and phasing out the use of Google Cloud transcription despite that being FREE at the volume that I require.

It's accuracy for transcribing conversations How simple it is to edit and export the transcript The embed code so I can add a transcript AND a player to my website and even pull the original MP3 from my podcast host so that those plays count towards my stats. THE AMAZING CUSTOMER SERVICE!

The pricing structure is difficult to grasp at first. I would still try to simplify it because it's confusing. You get charged a membership fee which then gives you access to transcription services which are billed based on usage. I now understand that they do this so you don't have to be paying monthly for transcription which you might not need but then you're paying a membership anyway… Also, I'd like to be able to save snippets and common words to improve the AI and make my editing process easier but that's a very minor thing.

They were perfectly nice to us as very small users, although it's clear that they are set up to handle much higher-capacity projects than ours! The hourly pricing made it possible to use their service at our modest level, and of course I am sharing the information with other people in my field who also need to create .srt files for their videos, so eventually we will be bringing them more business.

I love this software. It's better than any other speech-recognition software I have used, and it doesn't seem to have much trouble with technical terms, either. Plus, there's a dictionary function so you can teach it unusual terms you need it to recognize.

I would love to be able to use it offline as a downloadable program, but I guess that's not possible. Note that if you want to not pay for the minutes of "credits music" at the end, you will need to trim the end part of the soundtrack. Lead-in music you need unless you are going to go through the .srt file and time-offset everything.

Living in the UK I used this to transcribe a 2 hour discussion about local history. Lapel mics meant it was a good quality recording. When selecting the language of the audio I chose English. The only option had a USA flag. I wonder if results might be better with an American voice? After paying $20 - a price I was happy to pay - I have a long transcript of rubbish. It bears little resemblance to the audio! I will finish with an example. "He has two daughters lovely visited the farm. So it's going to be what for either one of them but it also has a bungalow that he built ice and knock knock her way in Castle Rock selection for a while. I'm on my best friend from schools from Casa Loma, so, I don't know but I don't know that I don't know the name. Well, it's just one of those it was country."

Easy to set up account and upload audio file. Good range of pricing options including for occasional user. Speed of results. A two hour interview (lapel mics for the 2 speakers) was back to me inside the hour.

The most important bit - very inaccurate typed record. Correcting it would take me much longer than starting and finishing the job myself.

I loved the option to upload videos that are in other languages and Sonix was able to transcribe it. Much better than other softwares out there today.

I love that you can see the closed caption in real time and i am loving how accurate the transcribe was in English and Spanish. I am also loving the ease of using this product especially since i am a first time user. I exported the file to use on other program and it was on point.

For my first time using this software it worked for what i needed it to do.