I've just started using them but am so impressed with the results, the service and the customer service that I'm starting to transcribe all my previous podcast episodes and phasing out the use of Google Cloud transcription despite that being FREE at the volume that I require.

It's accuracy for transcribing conversations How simple it is to edit and export the transcript The embed code so I can add a transcript AND a player to my website and even pull the original MP3 from my podcast host so that those plays count towards my stats. THE AMAZING CUSTOMER SERVICE!

The pricing structure is difficult to grasp at first. I would still try to simplify it because it's confusing. You get charged a membership fee which then gives you access to transcription services which are billed based on usage. I now understand that they do this so you don't have to be paying monthly for transcription which you might not need but then you're paying a membership anyway… Also, I'd like to be able to save snippets and common words to improve the AI and make my editing process easier but that's a very minor thing.

They were perfectly nice to us as very small users, although it's clear that they are set up to handle much higher-capacity projects than ours! The hourly pricing made it possible to use their service at our modest level, and of course I am sharing the information with other people in my field who also need to create .srt files for their videos, so eventually we will be bringing them more business.

I love this software. It's better than any other speech-recognition software I have used, and it doesn't seem to have much trouble with technical terms, either. Plus, there's a dictionary function so you can teach it unusual terms you need it to recognize.

I would love to be able to use it offline as a downloadable program, but I guess that's not possible. Note that if you want to not pay for the minutes of "credits music" at the end, you will need to trim the end part of the soundtrack. Lead-in music you need unless you are going to go through the .srt file and time-offset everything.

Living in the UK I used this to transcribe a 2 hour discussion about local history. Lapel mics meant it was a good quality recording. When selecting the language of the audio I chose English. The only option had a USA flag. I wonder if results might be better with an American voice? After paying $20 - a price I was happy to pay - I have a long transcript of rubbish. It bears little resemblance to the audio! I will finish with an example. "He has two daughters lovely visited the farm. So it's going to be what for either one of them but it also has a bungalow that he built ice and knock knock her way in Castle Rock selection for a while. I'm on my best friend from schools from Casa Loma, so, I don't know but I don't know that I don't know the name. Well, it's just one of those it was country."

Easy to set up account and upload audio file. Good range of pricing options including for occasional user. Speed of results. A two hour interview (lapel mics for the 2 speakers) was back to me inside the hour.

The most important bit - very inaccurate typed record. Correcting it would take me much longer than starting and finishing the job myself.

I loved the option to upload videos that are in other languages and Sonix was able to transcribe it. Much better than other softwares out there today.

I love that you can see the closed caption in real time and i am loving how accurate the transcribe was in English and Spanish. I am also loving the ease of using this product especially since i am a first time user. I exported the file to use on other program and it was on point.

For my first time using this software it worked for what i needed it to do.

Exceptional tool, especially for transcription of English materials.

The accuracy of translation was excellent considering the quality of the interviews. Native English speakers interviews were exceptional - over 98-99% accuracy.I was impressed.Also interviews in romanian were very very good - over 95% accuracy

bit slow, I've loaded 14 interview and took more than 1 hour

My overall experience was great.

This service exceeded my expectations. It was very easy to use, I love the GUI, and I found this accurate enough for my needs.

With openai's Whisper and the ability to do the same thing for free, it no longer made sense to continue paying for Sonix.

Superb.

Intuitive functionality and ease of use. Excellent accuracy overall.

Some audio transcription was off, though in each case Sonix could do little about it due to signal to noise issues (too much background noise or poor microphones present).

Great !

The transcriptions and their accuracy and easy to use.

Maybe the price, 10 USD per hour. Sometime the budgets for the evaluations are low, NGOs pay very little for the actual evalation work.

Sonix is easy to learn, use and deploy. We used it for focus group and interview transcripts, and the level of accuracy was high. I recommend Sonix to anyone doing not-for-profit management consulting and strategic planning with teams.

I didn't feel there were any downsides. Sonix did what we needed it to do.

it is very recomandable

fast in transcription , very fast realy I liked it

some mistakes bei transcription due to bilang usage

I used Sonix for transcription of interviews and it exceeded my expectations. I love it.

The user interface works intuitively and smooth. Over the time that I used Sonix that introduced new features and everytime it was an improvement. One improvement that I loved was that the audio would stop playing when you edit the text and start playing immediately after. This really sped up the process of finalizing the transcripts. Customer service (just for questions, I never had any complaints) was super responsive and friendly. The quality of the transcriptions is really good. I cannot recommend Sonix enough.

In my experience, there were 2 types of situations where the quality of the transcriptions suffered. The first is when there are more than 2 speakers, especially when some interviewees were sitting around a large table and therefore sat physically too far from my recorder. In those cases, the first couple of words or a sentence from a new speaker would often not be picked up. The second is when there was loud background music playing. In those cases the sentences in the transcripts would be cut short, meaning that after every couple of words there would be a period followed by a capitalized word. But, I cannot stress this enough, this is to be expected from any transcription service. It is just something to keep in mind: if you do plan to transcribe your recordings just make sure that speakers are reasonably close to your recorder and that you avoid bars/restaurants. Otherwise, the transcripts were very good and the editing experience was even better. I cannot recommend Sonix enough.

I used the software to work with a video production team in another state - they sent me the video, I uploaded the audio to the program, translated it to Word (I loved that there were options for the format you'd like to create the translation in), cleaned it up in Sonix, downloaded it to my laptop and made notes for the video production company to make the edits to the actual video. It really sped up the process and was a great help to me. If I had an ongoing need to make these videos (monthly, for example), I would DEFINITELY buy this product!

I needed a software product to translate a video made by compiling Zoom recordings. Not only was the quality relatively poor, but there were 15 different speakers. This software did a tremendous job! Not only was it able to capture probably 90% of the words accurately from a poor-quality audio, but it separated the content by speaker, made it super easy to note who spoke in each section, to correct the few words that were wrong (mostly the company name which is not common), and easy to export. I'm not a software expert by any stretch of the imagination. I'm a strategic communication consultant putting together a video for a client in the Real Estate industry. Being able to translate, identify the speaker and easily download the information with time stamps made it much easier and faster to get to our final edit with the video production company.

I had no challenges or issues with the software - it was very intuitive, helpful, and thoughtfully designed.

We were transcribing approx 5-10 minutes of audio everyday and it was the fastest, easiest and most economical of all of the transcription programs we demoed. I highly recommend!

The great thing about SONIX is the interface and transcription are easy and quick. Several of us in different cities needed access to the transcription and it was easy to share.

There really were no cons for us. We used it to transcribe scripts for syndicated radio replay and it was easy.

While making video content, it is better to make it with live subtitles. For subtitles, we need to transcribe each minute by rewinding and listening, which is time-consuming and the solution is Sonix.ai. It solves all my issues and forgets about creating manual subtitles after using it.

It is a highly accurate and automated process that increases our work efficiency by 2x to 5x.

Sonix cannot support live speech-to-text conversion which is the only dislike that I found about it.

I really loved the tool and even used it for personal use as a language learner. I loved that there are a lot of export features including the video player with clickable transcript

I used Sonix for a year transcribing my YouTube videos and using the API to create content from it. It's easy to use, fast and affordable

The text editing takes time and the timestamps made me crazy at times. If the language switches in the video (rare case figure for most users I admit) it gets very difficult to get both transcriptions

I conduct research at the University.

Sonix saved me so much time! I used to have to hire and train students to transcribe my lengthy interviews. Now I just upload to Sonix and within minutes get a full transcript. I love that it recognizes when the speakers switch and even edits a lot of the stutters of language right out.

It would be great if I could use my transcription pedal with this. I think there is a way but it was not easy to figure out (I spent hours and never got it working). I wish there was a better integration with nvivo.

A great experience. I've recommended it to all of my fellow phd students and would use it again.

It's super easy to use and picks up on different accents, which was important because my accent was different to all of my subjects.

THat I had to pay for it, but that's life ;-)

Awesome

The product is easy to use, and I recommend it. Easy to use software

A very straightforward and smooth process: create (trial) account -> upload video(s) -> choose the source language -> get notified by email when the transcription is ready -> easily edit while quickly navigating in the video / or script -> download.

Upload a video. Wait a tiny bit for the magic to happen. And there it is: a rough transcript of the video which you can easily adapt in user friendly interface. The level of transcription is highly accurate, but of course depends on the quality of the sound. And let's not forget, about the pronunciation of the persons talking. The option to download as doc, srt and other formats makes the rest of the editing flow even faster. Transcribing video to text could not be more convenient.

Nor remarks, I did not encounter any disadvantage or flaw.

As a student, I often do research on several topics, and I use the services provided by Sonix to get all the transcriptions for my research analysis material.

It's very easy to use, just by entering a few topics and keywords a very high-quality transcription will appear!

Sometimes transcriptions that appear repeatedly and do not fit the topic but only occur if the topic being discussed is indeed less focused and too general

Amazing...

So easy to use and extremely accurate! It's amazing!

I can't think of anything at all. It worked flawlessly

Overall experience was good.They need to however improve their value for money credentials if they want repeat customers/annual membership customers.

95% accurate transcription + ease of inserting/burning in captions

A bit pricey for what it does vs. competition.

I love It

It is really quickly for to transcribe and edit my recordings. And It does a great job, almost without mistakes. It helps me to save a lot of time

I really have no complaints or something bad to say about Sonix. It is very helpful in my transcriptions

I'm not a heavy user, so I cannot provide that kind of feedback. However, as someone who occasionally has jobs come across my plate that involve taking audio and turning it into text, I found this incredibly simple and easy to pick up and start using immediately. I had tried free trials of a few other transcription apps, but either their interface was horrid, overly complicated for what I was doing, or you couldn't download the results from the free trial without upgrading. What sealed the deal for me was that - I could actually pull down the resulting file and see how lovely it came out. Totally worth the occasional hourly rate to do the occasional audio transcription!

The UI was incredibly intuitive. It was very easy to find your place, make corrections as needed, and work with the video/audio without having to scrub a play reel. The AI seems to do a very accurate job of transcribing, even when the speaker is speaking English with an accent.

Nothing good comes for free. But I'm ok with that. :-)