Appen vs Sonix
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.9 / 5
Value for Money
4 / 5
4.7 / 5
Customer Support
3.7 / 5
4.8 / 5
Functionality
3.9 / 5
4.8 / 5
Last Review Written
March 4, 2024
August 29, 2024
Pros/Cons
Pros
- The best thing I like about Appen is the opportunity to work on different projects at the same time. They offer great opportunities like Translation, Transcription, search engine evaluators.
- The best feature of appen is that it provides rewards for performing some tasks like web captures and translations. The user interface is very friendly and easy to set up.
- My overall experience with Appen is great and i recommend everyone to use appen. It provides us money or rewards for doing some tasks.
Cons
- I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support.
- Application status of project is really frustrating as they provide no replay. They also have only one payment option(Payoneer).
- Sometimes, it takes forever for an applicant (contractor) to get a feedback from Appen regarding an application status. Their customer service is DEAD.
Pros
- Super platform, like no other, many useful features and they're updating the workflow for the better user experience.
- I am very impressed at the quality of the transcriptions. I have so far used it in three languages (English, Japanese and French) and they have been the most accurate I have seen around.
- The pricing is great compared to other services, especially if you're working with larger volumes, and the editing interface is simply a pleasure to use.
Cons
- The only thing I can think of is an integration I tried to do that didn't work. It's stuck and I can't figure out how to cancel it.
- Lack of data analysis tools, but they are not trying to buy that, is just an extra.
- The pricing structure is difficult to grasp at first.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
