All myBiz Reviews

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User Profile

Deepak

Verified reviewer

E-Learning, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Best Online Portal

PROS

Ease of Booking, payments and management of the bookings are the best I have seen.

CONS

UI can be improved, it is very colorful at the moment which can be smoothened.

Vendor Response

Hello Deepak G., we appreciate you for rating us so highly. We are glad that our simplified bookings, payments, and overall trip management have smoothened your business travel experience. Your kind words and support constantly motivate us to improve our services for enhanced customer satisfaction. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Rushabh

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Best app for corporate users

PROS

Best price for flights and hotels we are getting. One of the best thing is able to make corporate booking self

CONS

Add members and other people while flight booking in app is difficult

Vendor Response

Hello Rushabh S., we appreciate you for rating us so highly. We are happy to hear that our exclusive flight and hotel booking fares have benefitted your company. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Hemant

Construction, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2023

MyBiz need to be upgraded

PROS

There is no customer support. It's very difficult.

CONS

MyBiz is for business house like us . Why should we opt for this product when you don't provide any customer support

Vendor Response

Hi Hemant D., Thank you for writing an honest review! Your valuable feedback helps us to improve our customers' experience. myBiz has a world of privileges in store for our users, and it will be our pleasure to help you make the most of it. From bringing all the exclusive offers to keeping you updated on the benefits of using our one-stop platform for comprehensive business travel needs– We are here to keep you informed. For booking-related queries, you can reach out to us at: 1860 500 8747 1800 103 9695 Or mail us at: mysupport@makemytrip.com For other myBiz-related support, please feel free to reach out to us at: bit.ly/3ghPcP2 We will be pleased to assist you at every step of your journey. Request you to save the details for your future reference. We look forward to serving you, and thank you again for choosing myBiz for your business travel needs!

Replied July 2023

Sandeep

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Good but few improvements needed

PROS

Booking, cancellation and management is quite easy

CONS

Filter don’t work many times, no cash backs or credit card offers

Vendor Response

Hi Sandeep K., thank you for writing an honest review! Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority!

Replied July 2023

Komal

Hospitality, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Overall Good

Good

PROS

Booking process is easy to use and much understandable .

CONS

Payment refund process is so much slow , we have to take follow-up .That also should be as ease as booking process. Immediate refund within 1 hour max .

Reason for choosing myBiz

Ease to use and worthy

Vendor Response

Hello Komal D., we appreciate you for rating us so highly. We are happy to hear that our easy-to-use platform has elevated your work trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Josphin

Automotive, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

MyBiz Review

Good and expect much more in terms of customer service online nad odfline too.

PROS

Ease to use and value for money. Tracking is good.

CONS

Invoices not received to the mail id after booking ever after 24 hrs of booking.. To be improved

Reason for choosing myBiz

Good price

Vendor Response

Hello Josphin S., we appreciate you for rating us so highly. We are glad to know that our easy-to-use platform has simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Himanshu

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed June 2023

Good for starters

It’s great

PROS

Easy and convenient and very good app and ui.

CONS

Price is little bit expensive as compared to other brands

Vendor Response

Hello Himanshu P., we appreciate you for rating us so highly. We are happy that our convenient bookings and easy-to-use app have simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Ramnathan

Automotive, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Make My Trip own review

Good .

PROS

Flexibility, modified and cancellation option with any charges

CONS

Pick facility and early cheking for your esteemed customers .

Vendor Response

Hello Ramnathan I., we appreciate you for rating us so highly. We are happy to hear that the flexibility and convenience offered by myBiz have simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Anonymous

1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2023

Make Your Life Easier for all bussiness travel

very good

PROS

Ease of booking, reschedule in few clicks

CONS

Long wait time in customer care and email response is not quick

Vendor Response

Dear User, thank you for writing an honest review! We are glad that easy and flexible bookings have enhanced your business trips. Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority!

Replied July 2023

arif

Transportation/Trucking/Railroad, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

best in class for flight and air ticket booking

i have been using make my trip for more then 10 years ,once customer service representative call me and told me about mmt my biz, its very good experience thank you all

PROS

provides best business customer service, easy date change cancellation at minimum charge

CONS

air ticking cancellation should be free for business person

Jitesh

Environmental Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Best offer given

Over best experience in tikcit booking all other plateform

PROS

Best offer and best tickit price in all my flight tikcit

CONS

Some time food in flight to free in all tickit

Reason for choosing myBiz

Yatra and goibibo

Vendor Response

Hello Jitesh G., thank you for sharing your valuable feedback with us. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you again for choosing myBiz for your business travel needs!

Replied July 2023

Hargobind

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed June 2023

Fast and easy travel management

PROS

Corporate flights Tickets can be done easily without travel agents in few seconds.

CONS

Customer Care is not accesable. When we call customer care no one is there to answer the problems.

Vendor Response

Hello Hargobind A., we appreciate you for rating us so highly. We are glad that our easy-to-use platform has simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied June 2023

Abhishek

Outsourcing/Offshoring, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2023

Awesome product of make my trip

It was good

PROS

Business friendly application and helpful for the organization

CONS

No point of contact or customer support person for escalation or complaints

Reason for choosing myBiz

It has business friendly actions and options

Vendor Response

Hi Abhishek S., Thank you for writing an honest review! Your valuable feedback helps us to improve our customers' experience. myBiz has a world of privileges in store for our users, and it will be our pleasure to help you make the most of it. From bringing all the exclusive offers to keeping you updated on the benefits of using our one-stop platform for comprehensive business travel needs– We are here to keep you informed. For booking-related queries, you can reach out to us at: 1860 500 8747 1800 103 9695 Or mail us at: mysupport@makemytrip.com For other myBiz-related support, please feel free to reach out to us at: bit.ly/3ghPcP2 We will be pleased to assist you at every step of your journey. Request you to save the details for your future reference. We look forward to serving you, and thank you again for choosing myBiz for your business travel needs!

Replied July 2023

Aayushi

Environmental Services, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed June 2023

Can be used for avoiding loss when your trip is cancelled or rescheduled

Its dicey… less options of flights then your personal account feature, earlier food and seat were included in every flight now its available in few ones.I dont get special previleges as such for making so many bookings through this and not using other platforms

PROS

The date change and cancellation is the best part.Sometimes (only sometimes) they give you free seat selection and meal selection

CONS

There are no coupons that can be appliedI have atleast booking of 2-5 lac booking per year but i never get any discount or good offers.

Reason for choosing myBiz

As it provides GST invoices and helps us make bookings for all our employees at one place and gives more proffesional approach

Reasons for switching to myBiz

This provides business solution

Vendor Response

Hi Aayushi S., thank you for writing an honest review! Your genuine feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority!

Replied July 2023

Rajiv Ranjan

Architecture & Planning, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

Good Overall

Good so far .

PROS

The airlines tickets booking becomes easy with My Biz pricing as postponement of ticket is a regular problem for us .

CONS

We don’t get good Discounts . This can be improved . Also after Covid you have not been giving the cash back . Also the new handling charges on card payment is not welcome .

Reason for choosing myBiz

Ease of refund and resheduling of airline tickets is easy with My Biz

Reasons for switching to myBiz

Service and reliability on refunds

Vendor Response

Hi Rajiv Ranjan, thank you for writing an honest review! Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority!

Replied July 2023

Mudit

Pharmaceuticals, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Hotel Pride

Good

PROS

Sometimes it offer better rates than other sites.Processing is fast.

CONS

Better Prices are expected from my biz being a regular user as hotels provide bettter rates when approached directly

Vendor Response

Hello Mudit S., we appreciate you for rating us so highly. We are happy that our corporate fares help you save more on your business travel bookings. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Ajay

Food & Beverages, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed June 2023

MMT MyBiz review

I would rate 6, if more coupons are given in My Biz, I will go for it

PROS

Simple pricing and ease to book and good option of food,

CONS

Fluctuating price or high pricing, low options for coupons or scheme

Vendor Response

Hi Ajay R., thank you for writing an honest review! Your feedback helps us to improve our customers' experience. myBiz is dedicated to solving the business travel needs of our partners, and we make customer satisfaction our top priority!

Replied July 2023

Asmita

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

worth using MyBiz

PROS

Very useful and easy to use site and to book flight

Vendor Response

Hello Asmita A., we appreciate you for rating us so highly. We are happy to hear that our easy-to-use booking solution has elevated your travel experience. Your kind words and support constantly motivate us to improve our services for enhanced customer satisfaction. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Krishna mohan rao

Internet, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Krishnas make my trip impressions

Excellent

PROS

User friendly, easy yo operate, slways choose better option and best deals.

CONS

Nothing to dislike mybiz because no feature in mybiz is not created any issue to me till now.

Reasons for switching to myBiz

Most adorable

Vendor Response

Hello Krishna Mohan Rao, we appreciate you for rating us so highly. We are glad to know that our user-friendly platform and endless booking options have made your business trips more efficient. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Kinjal

Mechanical or Industrial Engineering, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

myBiz is nice tool for a MSME enterprise.

PROS

Zero or Low fees for modification or cancellation of flights! Easy GST invoices for travel bookings. Low fares for flights so no need to look around for discount offers.

CONS

Many times all available flights are not listed in flight search! Zero or Low fees for modification or cancellation of flights is now available on less & less airlines & at higher fees!

Vendor Response

Hello Kinjal, we appreciate you for rating us so highly. We are happy to hear that our flexible bookings and assured GST invoices have simplified your company's business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied August 2023

Arpit

Pharmaceuticals, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

Celsius healthcare

Very good

PROS

Ease of use, crisp admin panel n competitive rates

CONS

There are no aspects which needs major improvement

Reasons for switching to myBiz

Ease of use n better rates n deals

Vendor Response

Hello Arpit K., thank you for rating us so highly. We are happy to hear that our competitive corporate rates and easy-to-use admin panel have offered you greater control over the company's travel. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied June 2023

Nilesh

Furniture, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Superb for companies

Very smooth Fast And accurate

PROS

Ease of everything , gst credit , very reasonable pricking

CONS

Sometimes rates are higher than market , webchecking should be smooth

Vendor Response

Hello Nilesh G., we appreciate you for rating us so highly. We are glad that our easy-to-use booking solution and competitive fares have elevated your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Gaurav

Building Materials, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

MYBIZ is very good application for GST registered firms as it gives you track of expense and return

Wonderful

PROS

Generation of boarding pass, selection of seats and option of different fare of particular flight.

CONS

It should now linked to Digiyatra as well.

Vendor Response

Hello Gaurav M., we appreciate you for rating us so highly. We are happy that our easy invoice tracking and assured GST have simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Saurabh

Writing and Editing, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Excellent services

Comfortable and seamless

PROS

Easiest and Simplest way to do bookings in seamless manner

CONS

Pricing of some bookings and offerings are not available

Vendor Response

Hello Saurabh C., we appreciate you for rating us so highly. We are glad that our seamless booking solution and comprehensive services have helped simplify your work trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Dhirendra

Oil & Energy, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Good for overall expenses management & control

Good

PROS

Cost benefit & other corporate advantage

CONS

Price increases sometimes it we visit page after two three logout

Reason for choosing myBiz

Reliability

Vendor Response

Hello Dhirendra S., we appreciate you for rating us so highly. We are glad that myBiz is a reliable travel solution for integrated T&E management of your business. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Replied July 2023

Showing 1 - 25 of 53 Reviews