SAP Concur Software
About SAP Concur
Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures.
Concur’s travel and expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals.
Concur’s invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments.
Concur’s intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expe...
1 / 6
Image 1 of 6
Concur trip search
SAP Concur User Reviews
OVERALL RATING
Showing 1 - 5 of 1,566 reviews
Michael
Company size: 1 employee
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2021
best travel booking program!
Amanda
Verified reviewer
Company size: 10,000+ employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
SAP Concur: Accounts Payable and Receivable Automation Solution
Resolve issues on accounts and invoices through three way matching.
Pros
SAP Concur allows me to detect disparity on POs, invoices and accounts prior to vendor payments by detecting data automatically with OCR technologies.
Cons
I am able to accomplish every accounting task on my end with SAP Concur.
Maddie
Verified reviewer
Company size: 10,000+ employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
It's been fantastic to use, with monthly reports to measure progress
The company's customer service and accounting staff were always willing to help. For a simple operation, I didn't have to fill in a lot of data in the expense reporting UI, which I appreciated. It seemed that the processes for obtaining the permit were also working well.
Pros
Since then, we've moved away from Concur's Expense and Travel modules. Whereas we won't go into specifics, our current Travel app appears to be a lateral shift, with some upgrades and some downgrades, while our current Expense app is an entirely new experience and I wouldn't consider going back.
Cons
Many times, even the real people behind the scenes couldn't get the system to do what they wanted, so I had to work with the travel provider to connect things like my frequent flyer number so I could access my status-related benefits.
Reasons for switching to SAP Concur
A wonderful technique to keep track of costs and get permission from the property owner to reimburse them. There are a plethora of receipt choices and categories to help organize things.
Lashundra
Company size: 1,001-5,000 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2019
Concur for travel expense
Being able to load receipts and not having to keep up with them. Recently we have added tripit to it. To make our travel booking easier. It had truly been a great asset to our company.
Pros
We use to have to do our expense Report by hand but now with concur the process is done in no time.
Cons
The mileage tracker in my opinion still needs a little work.
Reasons for switching to SAP Concur
To make the process more easy and to get rid of using so much paper.
Chris
Company size: 1,001-5,000 employees
Industry: Facilities Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2022
It's not overly intuitive for the average user
Pros
We use this to log and manage expense claims. The process of doing so generally works fine. The integrated journey mapping/calculation tool is very good.
Cons
The system is not as user friendly as other expense systems I have used in the past. Part of this might be the complex nature of our specific setup but, for the average, infrequent user, it can be frustrating to log a basic expense claim.
