--- title: "SAP Concur Software Reviews, Demo & Pricing - 2026" description: "Review of SAP Concur Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/travel-management/sap-concur-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / SAP Concur Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/accounting/sap-concur-profile/reviews/)[Alternatives](https://www.softwareadvice.com/accounting/sap-concur-profile/alternatives/) # SAP Concur Review From $7-$11/month Free trial 3 plans Wondering if SAP Concur is right for your organization? Our Expense Report Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SAP Concur 4.3 [(2260)](https://www.softwareadvice.com/accounting/sap-concur-profile/reviews/) FrontRunner 2026 Pricing Starting at $7.00 usage based per month ### About SAP Concur SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data. Wondering if SAP Concur is right for your organization? Our Expense Report Software selection experts can help you in 15 minutes or less. ## SAP Concur User Interface ## Popular SAP Concur Alternatives Main Product SAP Concur 4.3 [(2260)](https://www.softwareadvice.com/accounting/sap-concur-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.11Value for money - 4.10Customer support - 4.24Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Expensify](https://www.softwareadvice.com/accounting/expensify-profile/) 4.5 [(1363)](https://www.softwareadvice.com/accounting/expensify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.35Value for money - 4.19Customer support - 4.43Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Zoho Expense](https://www.softwareadvice.com/accounting/zoho-expense-profile/) 4.6 [(1227)](https://www.softwareadvice.com/accounting/zoho-expense-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.59Value for money - 4.45Customer support - 4.50Functionality Pricing Starting at $3.00 per month Get Price Alternative Product [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) 4.3 [(8521)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.27Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [webexpenses](https://www.softwareadvice.com/accounting/webexpenses-profile/) 4.5 [(1105)](https://www.softwareadvice.com/accounting/webexpenses-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.44Value for money - 4.44Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Xero](https://www.softwareadvice.com/accounting/xero-profile/) 4.4 [(3324)](https://www.softwareadvice.com/accounting/xero-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.24Value for money - 4.04Customer support - 4.30Functionality Pricing Starting at $25.00 per month Get Price ## SAP Concur Pros and Cons We analyzed 2,260 verified reviews for SAP Concur to find out what actual users really think. Select to learn more Intuitive For Everyday Tasks Many users find SAP Concur straightforward and efficient for processing expenses and travel. The platform is easy to navigate, requires minimal training for basic tasks, and helps users quickly complete reports without unnecessary complexity. On-The-Go Expense Management The mobile app lets users manage expenses, upload receipts, and access key features from anywhere. It offers compatibility with iOS and Android, syncs with the desktop version, and is valued for its convenience and ease of use while traveling. Streamlined Expense Tracking Tools SAP Concur simplifies expense management by automating report creation, syncing with credit cards, and enabling real-time tracking. Users can easily capture, validate, and submit expenses, while integrated travel booking and compliance features help keep everything organized and efficient. Receipt Upload Can Be Cumbersome Uploading receipts is often frustrating due to file restrictions, manual steps, and inconsistent auto-capture. Users report issues with attaching, viewing, and matching receipts, and the process can be time-consuming and confusing, especially on mobile. Complex Workflows And Setup Users face challenges with onboarding, customization, and navigating complex workflows. The system can be difficult to set up, requires technical expertise, and has a steep learning curve, leading to confusion and inefficiency for new users. Outdated And Complex Interface The user interface is frequently described as dated, cluttered, and not intuitive. Many users struggle to find features, and the design requires extra training, making it less user-friendly compared to other expense management tools. ## SAP Concur Pricing and Plans Starting price: $7.00 per month Free Trial Free Version Base $7.00 usage based, per month Plan includes: - Unlimited Users - Concur Expense Plus $11.00 usage based, per month Plan includes: - Unlimited Users - Concur Expense - ExpenseIt - User Support Desk - Reporting Premium Pricing available upon request Plan includes: - Unlimited Users - Concur Expense - Concur Travel - ExpenseIt - User Support Desk - Reporting - Intelligence - and more Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SAP Concur Features - Popular features found in Expense Report Accounting Integration Audit Trail Automated Receipt Matching Compliance Management Corporate Card Expense Claims Mobile Receipt Upload Multi-Currency Reimbursement Management Spend Control - More features of SAP Concur 1099 Preparation Accounting Accounts Payable Accounts Receivable ACH Payment Processing Activity Dashboard Activity Tracking Aging Tracking Alerts/Notifications API Approval Process Control Approval Workflow Audit Management Bank Reconciliation Billing & Invoicing Booking Management Cash Management Categorization/Grouping Check Writing Credit Card Management Customizable Fields Customizable Reports Dashboard Dashboard Creation Data Extraction Data Import/Export Duplicate Payment Alert Electronic Funds Transfer Electronic Payments ERP integration Expense Management Expense Tracking Financial Management Financial Reporting For Medical Purposes For Small Businesses Fraud Detection General Ledger Invoice Creation Invoice Management Invoice Processing Mileage Tracking Mobile Access Mobile App Multi-Language Multi-Location Online Booking Payment Processing Payment Reconciliation Performance Metrics Policy Management Purchase Order Management Purchase Order Reconciliation Real-time Alerts Real-Time Analytics Real-Time Notifications Real-Time Reporting Receipt Management Recurring Payments Reminders Remote Access/Control Reporting/Analytics Reporting & Statistics Restriction Management Single Sign On Spend Analysis Third-Party Integrations Time & Expense Tracking Time Tracking Travel Management Vendor Management Workflow Management ## SAP Concur Integrations Microsoft Excel Integration rated 4.3 from 15 reviews NetSuite Integration rated 4.7 from 12 reviews Avalara Integration rated undefined from -1 review Workday Financial Management Integration rated undefined from -1 review Sage Intacct Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review See all 29 integrations ## SAP Concur User Reviews ## SAP Concur customer ratings - Overall rating: 4.3/5 - Total reviews: 2,260 ### Rating distribution - 5 stars: 1,139 reviews (50%) - 4 stars: 803 reviews (36%) - 3 stars: 220 reviews (10%) - 2 stars: 51 reviews (2%) - 1 star: 47 reviews (2%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.1/5 - Customer support: 4.1/5 - Functionality: 4.2/5 --- ### Saves a lot of time when booking and managing travel. Easy to use. Highly recommended. - Overall rating: 5/5 - Reviewer: Mariano U. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered The customer support was exemplary. The advantages are clear; straightforward booking of business trips and flawless, prompt support should assistance be needed. Synchronization with the company's internal accounting system works flawlessly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The first and most important is the time saved during booking, invoicing and expense calculation. The ability to track bookings and centrally organize trips is also very valuable. Customizable travel policies and approvals provide additional benefits. #### Cons Sometimes it seems difficult to enter a trip into different stages, but after one or two tries it's just a matter of practice. #### Reasons for switching to SAP Concur It's default information dashboard is so annoying and hard to customize. --- ### SAP Concur - Worth the time and Money - Overall rating: 4/5 - Reviewer: Patty B. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to train peopje on how to use. Reduces time of expense reporting. Reportis correct expense coding. Reduces accounts payable intervention and correction of errors. Streamlines the authozation process. Produces monthly expenses reports. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use Can scan/ use from phone, tablet or PC on or off line. Visa statements can be sent and easily uploaded and coded Records the expenses automatically - no manual input required You can have default expense coding which can be easily changed if required Many levels of review and authorization can be set up.. #### Cons If an expenses is shared between departments this requires manual changes to the default expenses codes #### Reasons for switching to SAP Concur Ease of use Less manual input required Less time requirements --- ### SAP Concur review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros A great tool to manage expenses and invoices. The mobile app allows you to do the actions in very easy way. #### Cons The only downside is that the mobile version is less interactive and usable than the desktop version. --- ### Gets the job done, but don't expect it to be pretty - Overall rating: 3/5 - Reviewer: Blake A. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered SAP Concur does the job when it comes to keeping our accounting team on top of invoices and expenses, but it's not a tool anyone gets excited about using. It's one of those platforms where you appreciate what it does more than how it does it. Concur is functional, but rough around the edges in ways that add up over time. If you go with it, just budget some extra time for onboarding new users. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once you get past the learning curve, the expense tracking and invoice management side of things is actually pretty solid. Everything gets routed the right way and approvals don't get lost in someone's inbox anymore. For our accounting department it's made managing incoming invoices a lot more organized compared to what we were doing before. The audit trail it keeps is genuinely helpful when something needs to be looked up weeks later. #### Cons The interface feels like it was designed by engineers for engineers. It's not intuitive at all and even staff who are pretty comfortable with software have needed hand-holding to get up to speed. Simple tasks can take way more clicks than they should, and the mobile experience leaves a lot to be desired if someone needs to approve something on the go. Support documentation exists but finding answers to specific questions usually takes longer than it should. --- ### 95% of the Way is Still an "A" - Overall rating: 4/5 - Reviewer: Mark M. - Verified reviewer: Yes - Industry: Machinery - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience has overall been good with Concur. Sure there are somethings that every business wants that a service doesn't provide, but I'd say overall, Concur gets us 95% of the way to perfect state. It really helps us manage both travel, providers, and approvals in an organized and efficient means. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The expense reporting system is very easy to use, and flows nicely. Importing invoices either via app or scans is very simple and easy to use. Concur also allowed us to customize categories of expenses and accounts to put them to. Finally, it has a nice set up for booking travel via all the big outlets (hotel/airfare/rental cars/train). It also has allowed our company to identify preferred providers and push users toward those providers. #### Cons Reporting isn't great. Trying to get customized reporting for accounting purposes is definitely a struggle. Additionally, if you have less than conventional travel (one way train, where you want to change category during the trip (coach for part of the trip/sleeper for second part)) it's not quite flexible enough to handle those situations. Not a huge deal, but can be annoying at times. --- ### Convenient but Clunky: A Mixed Experience with SAP Concur - Overall rating: 4/5 - Reviewer: Arti R. - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, SAP Concur has made managing expenses easier but it’s not perfect. It’s convenient for capturing receipts and tracking expenses on the go, but the interface could use some polish. Sometimes, syncing and approval processes take longer than expected. Once you get the hang of it, it’s a solid tool, but it could be more user-friendly and reliable. It’s good for what it does, but there's room for improvement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SAP Concur makes expense tracking way easier—everything’s in one place and you can snap receipts on the go. Approvals are faster, and it cuts down on manual entry. I like how it integrates with travel booking too, so trips and expenses stay organized. Helps keep things compliant without much effort. #### Cons SAP Concur can feel clunky and outdated, especially the interface. It’s not always intuitive, so simple tasks take extra clicks. Mobile app can be glitchy at times. Also, setup and customization seem overly complex, and syncing issues occasionally cause delays with expenses or approvals. #### Reasons for switching to SAP Concur This was manageable decision so I was not involved --- ### Great platform for reimbursement and travel - Overall rating: 5/5 - Reviewer: Hannah D. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. best travel and expense platform out there. It makes reimbursing employees very easy and keeps track of all expenses. It has helped us trust our employees as well since it is so easy to use and read. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easiest reimbursement and refund platform! All you do is snap a picture, separate out the unallowables and boom! you are good to go. #### Cons did not have any CONS, the mobile app is amazing to use and the desktop version. I am going to recommend this to my new company. #### Reasons for switching to SAP Concur we were using spreadsheets and PDF receipts. it made things very unorganized and hard to keep track of. --- ### Heavy on the Tech Light on the Service - Overall rating: 2/5 - Reviewer: Jeremiah L. G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered The onboarding process is not user friendly and requires technical expertise. It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff then you should consider it as it is feature rich and scalable, but it can get expensive quickly. They have no easy way to pay your bill and Support took 3 weeks to figure out why I could not access the online billing portal and in the interim I received threating demand e-mails from them daily. The billing portal is straight out of 1980 and hasn't been updated since. The setting options can be intimidating as again the system is feature rich. We have spent a significant amount of time and paid for a SuiteApp to connect SAP Concur to NetSuite so we are using it, but I would not recommend SAP Concur to any small or medium size business. We started with QB and then migrated to NetSuite with Concur and it is one of the most painful experiences of my professional career. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros SAP Concur is a feature rich web based application with lots of name recognition. It is a legacy application so there are lots of experienced users. The reviews I read online are not an indication of my experience so I thought I would share my honest personal experience. #### Cons THIS IS A SELF SERVICE APPLICATION WITH LIMITED SUPPORT. The native QB connector for QB desktop enterprise is worthless with little to no support from Concur. Our onboarding specialist final recommendation after 2 months was to just use it manually without the QB financial connector. The admin platform is clunky and not intuitive. We have had multiple issues with items not working and the support has only been able to resolve 1 issue after 3 weeks of trying. You are better off using the forums and support groups outside of SAP Concur to resolve your issues. #### Reasons for choosing SAP Concur Features and the sales professional does a great job of overselling the onboarding support they provide. --- ### SAP Concur review from a satisfied user - Overall rating: 4/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I'm quite satisfied with SAP Concur. It's been a reliable tool for streamlining my expenses and travel reports, and the user interface is generally intuitive. However, there have been some occasional glitches and minor integration issues with our company's accounting system, which prevents me from giving it a perfect score. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SAP Concur is pretty solid for expense tracking, with good integrations for our accounting team. It's taken a bit to figure out the reporting, but we've got it down now. Overall, it's a big improvement over our old system. #### Cons One thing that's kind of annoying is the lack of a simple way to add receipts from our phone. We have to scan them and then upload, which can be a bit of a hassle. Not a huge deal, but it's a minor annoyance. --- ### SAP Concur Review - Overall rating: 5/5 - Reviewer: Amir N. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience using the software is satisfactory as SAP Concur is good in management and tracking of the employee's expense claims. In addition to that access to the electronic records are easily manageable #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros SAP Concur is a cloud-based software used for the employee expense management in an ERP environment. The software allows employees to track the status of their claims including payment approvals/ rejection #### Cons There are issues with navigating the SAP concur as it is difficult particularly in the case where the employees are not frequently using the software. In addition to that the customer services & feedback is not appropriate --- Showing 1 - 10 of 2260 Reviews [See All Reviews](https://www.softwareadvice.com/accounting/sap-concur-profile/reviews/) ## SAP Concur Popular Comparisons [Expensify vs SAP Concur](https://www.softwareadvice.com/accounting/expensify-profile/vs/sap-concur/)[Zoho Expense vs SAP Concur](https://www.softwareadvice.com/accounting/sap-concur-profile/vs/zoho-expense/)[QuickBooks Online vs SAP Concur](https://www.softwareadvice.com/compare/393202-QuickBooks-Online/vs/417747-sap-concur/)[webexpenses vs SAP Concur](https://www.softwareadvice.com/accounting/sap-concur-profile/vs/webexpenses/)[Xero vs SAP Concur](https://www.softwareadvice.com/accounting/sap-concur-profile/vs/xero/)[Lanes & Planes vs SAP Concur](https://www.softwareadvice.com/travel-agency/lanes-and-planes-profile/vs/sap-concur/)[Circula vs SAP Concur](https://www.softwareadvice.com/hr/circula-profile/vs/sap-concur/)[Moss vs SAP Concur](https://www.softwareadvice.com/accounting/moss-profile/vs/sap-concur/)[Rippling vs SAP Concur](https://www.softwareadvice.com/hr/rippling-profile/vs/sap-concur/)[Ramp vs SAP Concur](https://www.softwareadvice.com/compare/115155-Ramp/vs/417747-sap-concur/)[Sage Intacct vs SAP Concur](https://www.softwareadvice.com/accounting/intacct-accounting-profile/vs/sap-concur/)[N2F vs SAP Concur](https://www.softwareadvice.com/accounting/n2f-profile/vs/sap-concur/)[ExpensePoint vs SAP Concur](https://www.softwareadvice.com/accounting/expensepoint-profile/vs/sap-concur/)[Expensya vs SAP Concur](https://www.softwareadvice.com/accounting/expensya-expense-report-profile/vs/sap-concur/) [Compare All Alternatives](https://www.softwareadvice.com/accounting/sap-concur-profile/alternatives/) ## Other Top Recommended Expense Report Software [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (716) Recently recommended **326** times [Emburse Expense Professional](https://www.softwareadvice.com/product/392187-Certify-Travel-Expense-Management/) **4.7** (1287) Recently recommended **166** times [Tradogram](https://www.softwareadvice.com/scm/tradogram-profile/) **4.5** (109) Recently recommended **73** times [Fraxion](https://www.softwareadvice.com/scm/fraxion-profile/) **4.4** (130) Recently recommended **68** times Stuck Between Options? 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