webexpenses Software

About webexpenses

Webexpenses is a cloud-based travel management solution that enables businesses to streamline operations related to invoicing, corporate travel, expense auditing and more. It provides mobile applications for Android and iOS devices, which helps professionals manage expenses and digitally scan paper receipts using Automatic Character Recognition (ACR) functionality. Webexpenses allows enterprises to submit, approve, manage or report expense claims and utilize the artificial intelligence (AI)-enabled machine learning (ML) technology to handle booking processes and retrieve itineraries as per individual preferences. It lets users ensure compliance with corporate travel policies and view employees' travel history or invoices. Additionally, finance teams can utilize the...

webexpenses Pricing

The Webexpenses solution can be configured to your exact requirements. Pricing is based on number of active users submitting expenses a month and the features your business requires. Users can make unlimited claims for a fixed fee. Monthly prices do not include configuration fees. There are no long term contracts just a 90 day notice period. Android and iPhone apps are available free of charge to Webexpenses clients.

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Webexpenses invoices

webexpenses User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 248 reviews

User Profile

Isabel

Verified reviewer

Company size: 11-50 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

Amazing product with amazing customer service!

Ability to easily and efficiently send expense reports to our off-site bookkeeper!

Pros

Product is easy to use and customize. Customer support is extremely nice and helpful. They are always available to answer any and all questions. Their pricing is great!

Cons

iPad doesn't have the option to take a photo and grab info from the receipt like the iPhone app does - still waiting on that feature but I hear it's in the works!

Response from Webexpenses

Thank you for your review Isabel. We're happy to hear you've had such a good experience with us. Stay on the lookout for new updates and features in the near future!

Replied January 2022

User Profile

Maddie

Verified reviewer

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

May 2022

Enhances the control and efficiency of the process

The crew was and continues to be extremely helpful in getting this product up and running, as well as in maintaining it running properly. Excellent customer service, simple to use, and we have a number of approval sets ups and cost centers that are pretty complex. The team did an excellent job of assisting with the setup.

Pros

Webexpenses has met my expectations to a high degree. Because to the prompt response from claimants and approvers, we have been able to reduce our overall response time, and reimbursements are now being issued more quickly. The program represents a significant advance over our previous manual system. It is well-liked by both users and AP personnel.

Cons

The software's date selection choices might be a little perplexing at times. During the first several months of usage, we encountered a few of issues that required us to escalate the issue to the programmers.

Reasons for switching to webexpenses

An excellent solution, with a well-thought-out costs structure that smoothly integrates with our financial system.

Matthew

Company size: 51-200 employees

Industry: International Trade and Development

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Functionality

out of 5

May 2022

Does what it's supposed to but the interfaces are difficult to follow

The platform is robust and can handle the reimbursement/receipt/approval process effectively but the user interfaces are poor and make the user work too hard when performing simple tasks. I dread the monthly billing cycle because of the cumbersome nature of the interfaces.

Pros

I can drag and drop my invoices into the receipts area as a batch and they all upload. Then I can apply the selection of a dropdown field to all my reimbursement lines at once, which saves time. I can also see a preview of the receipt before I commit to attaching it to the reimbursement item. Finally committing reimbursements for approval is fast and can handle the selection of all rows or a selection.

Cons

The user interfaces are difficult to use and navigate. Attaching receipts to reimbursements lines is straightforward initially but if the approver rejects the request receipts are difficult to adjust from subsequent screens. Also, the description field on reimbursement lines is too small and makes reading invoice numbers and other important details difficult. These are just two examples where the interfaces seem thoughtless and clunky. Feels like this software is designed to do a thousand things but because I'm only using a few of its functions I have to put up with bad interfaces. It should be way simpler, given the simplicity of the task I am performing. Additionally, forwarding receipts from emails don't often appear correctly in the system.

Reasons for switching to webexpenses

Improved functionality for mobile app users to record their receipts

Wasim

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Fantastic Product!

It meets the business requirements in a very effective way.

Pros

The best part of WebExpenses is the approval flow. It's simple yet effective process allows our business to efficiently manage creating, approving and processing expenses.

Cons

The user interface is perhaps where the software could be most improved. We've had to deal with a few claimants who have found it difficult to navigate through the interface when creating a claim.

Reasons for switching to webexpenses

Xero lacked the approval processes we needed. It was far too manual and we needed a system with set rules.

Response from Webexpenses

Hi Wasim, Thanks for leaving us a review. We are glad to hear that the system is helping with efficiency in your expensing process. Our support hub is a great resource for any queries (https://hub.webexpenses.com/). Alternatively, please direct any queries to our support team at support@webexpenses.com Kind regards, Nadia from your Webexpenses team

Replied July 2021

Jack

Company size: 10,000+ employees

Industry: Veterinary

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2020

Very intuitive system

Everyone really likes the system and it works well. Very quick and cheap implementation and support has been great.

Pros

Very quick to implement and intuitive to learn

Cons

Doesn't integrate as well with other systems however all other tweaks were put through really quickly.

Reasons for choosing webexpenses

Ease of use, local support, general culture of Webexpenses

Response from Webexpenses

Hi Jack, Thanks for leaving us a review! New partnerships are constantly on the horizon, so we are glad all integration concerns were addressed in a timely fashion. Should you have any questions, reach out to us at support@webexpenses.com. Kind regards, Webexpenses

Replied March 2020

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