



Webexpenses invoices




Supported Operating System(s):
Web browser (OS agnostic)About Webexpenses
Webexpenses is a cloud-based travel management solution that enables businesses to streamline operations related to invoicing, corporate travel, expense auditing and more. It provides mobile applications for Android and iOS devices, which helps professionals manage expenses and digitally scan paper receipts using Automatic Character Recognition (ACR) functionality.
Webexpenses allows enterprises to submit, approve, manage or report expense claims and utilize the artificial intelligence (AI)-enabled machine learning (ML) technology to handle booking processes and retrieve itineraries as per individual preferences. It lets users ensure compliance with corporate travel policies and view employees' travel history or invoices. Additionally, finance teams can utili...
Webexpenses invoices
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
January 2020
Tiv from Blue Motor Finance Ltd
Company Size: 201-500 employees
Industry: Financial Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Sophisticated, professional, backed with excellent support
I found it easy to use from the start, the best feedback is probably from our field sales force who haven't had a single complaint ever since we switched Webexpenses. This says a lot as they don't like to move from a system they are already familiar with.
Pros
Webexpenses can be tailored to any business needs; the variety of options, settings etc is truly remarkable. The developers work on improvements that matter; for example they delivered a smart-scan function within the app which wasn't available when we signed up. In general it is simple to use for both admins, approvers and users, the approval and processing of expenses has been a smooth process all the way. I have to mention the setting up was done in a truly professional manner as well, having a project team assigned to the task who followed through the implementation project and made sure all business needs were met. We were provided an onsite training as well which was very useful.
Cons
Being sophisticated as it is, sometimes it can be difficult to use for admins not experienced with the system. You would get an error code and a prompt to contact support which can be frustrating. However, excellent support is always available, respond quickly and so far always had an answer to my problems.
Reasons for Choosing Webexpenses
Most importantly Webexpenses is UK based, eliminating a lot of issues we had with the US based Expensify.
Reasons for Switching to Webexpenses
Expensify wasn't tailored to the UK market back then; and despite several requests wouldn't implement simple things that most UK businesses need. A good example is a mileage claim system that caters for HMRC requirements - Webexpenses has the perfect solution for this, and many other aspects.
Response from Webexpenses
Replied March 2020
Hello Tiv, Thanks for taking the time to leave us a review detailing your experience using our system. We are happy that our continuous updates and features have proven to be helpful to you. Should you find it helpful, a fresh overview of the system can be arranged for admins by our support team at any time. Kind regards, Webexpenses
January 2020
Jack from Pets at Home Vet Group
Company Size: 10,000+ employees
Industry: Veterinary
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2020
Very intuitive system
Everyone really likes the system and it works well. Very quick and cheap implementation and support has been great.
Pros
Very quick to implement and intuitive to learn
Cons
Doesn't integrate as well with other systems however all other tweaks were put through really quickly.
Reasons for Choosing Webexpenses
Ease of use, local support, general culture of Webexpenses
Response from Webexpenses
Replied March 2020
Hi Jack, Thanks for leaving us a review! New partnerships are constantly on the horizon, so we are glad all integration concerns were addressed in a timely fashion. Should you have any questions, reach out to us at support@webexpenses.com. Kind regards, Webexpenses
December 2017
Alice from City & Country Residential
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
2.0
December 2017
The day to day use of webexpenses is fine from a users perspective but less flexible for an admin
Pros
The best part of the software is the mobile app. If you enter your own claims as you go the system is great.
Cons
The lack of flexibility around mileage has been an issue for us and updating admin as we have a number of divisions. Running reports over different divisions for managers who are approvers for people in different divisions. People in the same team have to be in different divisions to manage the mileage therefore it falls back to the mileage rates not being flexible enough. Being able to set a mileage rate or rates by user would be the most beneficial improvement for us. Webexpenses often runs slow, the cloud icon turns for a few seconds before running reports and adding attachments etc. When a PA enters the expenses on behalf of their manager they find the process cumbersome and very slow, for example attaching receipts is slow and not being able to sort the order the receipts are entered (for example in date order) means that when faced with a pile of receipts from their manager they have to spend time sorting them first then attaching and then trying to identify which attachment is which from the repository before attaching to the claim lines. I have expressed a few times that I feel there is a step missing in the process, currently a user enters a claim, they submit it, it is approved and then gets finance approval and it is marked as paid. It then disappears from view and the only way to get a list of who you are paying is to run a report based on dates which risks missing or duplicating. There needs to be a passed for payment stage and then paid.
January 2021
jamie from Pets at home
Company Size: 10,000+ employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
January 2021
Web expenses
Pros
We use this to submit receipts for pay outs in store. We also record our business mileage etc aswell
Cons
A bit fiddly adding receipts to the page but other than that it’s good. Sends instant emails to the correct department who authorise the payments
Response from Webexpenses
Replied February 2021
Hello Jamie, Thank you for leaving us a review. We are pleased to hear that you have had a positive experience using our system and features! Should you need any assistance, please feel free to reach out to our in-house support team (support@webexpenses.com) All the best, Webexpenses
January 2020
Lucy from Futures Group
Company Size: 201-500 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
January 2020
Great product
Massively reduced time taken at month end to process users claims
Pros
Easy to configure to your companies requirements, and simple for users to create expense claims
Cons
Would like to be able to do everything on the app that can be done on the web based version from an admin point of view
Reasons for Choosing Webexpenses
Most user friendly, simple reporting, integration with Sage 200
Response from Webexpenses
Replied March 2020
Hi Lucy, Thanks for your review and glad to hear you're having a positive experience using our system. Be on the lookout for new updates and features coming in the near future. Kind regards, Webexpenses