--- title: "webexpenses Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of webexpenses. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if webexpenses is a good fit for you!" source_url: "https://www.softwareadvice.com/travel-management/webexpenses-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / [webexpenses](https://www.softwareadvice.com/accounting/webexpenses-profile/) / webexpenses Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/webexpenses-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/webexpenses-profile/alternatives/) # webexpenses User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,105 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 687 reviews (62%) - 4 stars: 343 reviews (31%) - 3 stars: 47 reviews (4%) - 2 stars: 18 reviews (2%) - 1 star: 10 reviews (1%) ### Most mentioned pros - The mobile application allows me to capture receipt images instantly, and the integrated technology reads the information automatically, saving significant time on manual data entry. - The process of consolidating receipts is particularly impressive; uploading and attaching multiple receipts to a single claim is quick and hassle-free, reducing administrative burden. - The mobile app complements the desktop version, allowing users to capture receipts on the go and sync them instantly. ### Most mentioned cons - tracking of all expenses are clear, But sometimes I cant select the photo file to upload from gallery on mobile, so have to send to laptop via bluetooth to upload. - sometimes i cant select the photo file to upload from gallery on mobile, so have to send to laptop via bluetooth to upload. - It seems to resolve itself quickly and points to an occasional server-side hiccup rather than a user error, but it can be frustrating when you need quick access. ## webexpenses customer reviews Showing reviews 1-25 of 1,105 (page 1). ### Enhances the control and efficiency of the process - Overall rating: 4/5 - Reviewer: Maddie T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The crew was and continues to be extremely helpful in getting this product up and running, as well as in maintaining it running properly. Excellent customer service, simple to use, and we have a number of approval sets ups and cost centers that are pretty complex. The team did an excellent job of assisting with the setup. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Webexpenses has met my expectations to a high degree. Because to the prompt response from claimants and approvers, we have been able to reduce our overall response time, and reimbursements are now being issued more quickly. The program represents a significant advance over our previous manual system. It is well-liked by both users and AP personnel. #### Cons The software's date selection choices might be a little perplexing at times. During the first several months of usage, we encountered a few of issues that required us to escalate the issue to the programmers. #### Reasons for switching to webexpenses An excellent solution, with a well-thought-out costs structure that smoothly integrates with our financial system. --- ### Very Good App & Online Expense Claim Portal - Overall rating: 5/5 - Reviewer: Sean R. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brilliant, I love it. It saves me time, organises my expenses and works out everything for me. It also keeps my wallet from being clogged up with loads of receipts. Also stops me from losing receipts before I've added them to my claim. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros My wallet doesn't fill up with receipts. I can just take a photo there and then, upload it to my claim and then throw away the receipt. Makes my admin much easier and saves time. My mileage is done automatically as well. In a previous company, I had to put the milage in for each journey, whereas this app I just put the postcodes in and it does it for me. Works out how much I'm claiming back on my EV mileage too. #### Cons It often sends me emails and notifications reminding me I have an open claim, which is a little annoying! I know I do! The claim is open on the first day of the month as "July25" and I add expenses to the claim as I go. It is submitted on the last day of the month, when I have no further expenses to add. I don't need reminding, it works like clockwork! #### Vendor response Thank you for your feedback! We're thrilled to hear that Webexpenses is making your admin easier and saving you time, especially with the receipt uploads and automatic mileage calculations. We completely understand how the frequent reminders for open claims can be annoying. We'll pass this on to our team to see if we can offer more control over notification preferences in the future. We’re glad to hear the system is working well for you overall! Best regards, The Webexpenses Team Replied July 2025 --- ### Webexpenses - Overall rating: 4/5 - Reviewer: Sarah B. - Industry: Farming - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support is very good and it is easy to use. #### Cons Receipts are not that easy to print out. --- ### Webexpenses is a great system - Overall rating: 5/5 - Reviewer: Adam H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience for the past few years of use, records are stored for future reference and can be easily downloaded or exported into excel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Webexpenses is easy to use, either by the portal or the App, fast and efficient with many tools for reporting expenses. #### Cons On occasion the app can freeze, but generally after closing and reopening the data is pulled through correctly. #### Vendor response Thank you for your feedback! We're glad to hear that you've had a positive experience using Webexpenses, both on the portal and the app. We appreciate you mentioning the occasional freezing issue with the app. Our team will look into this to ensure smoother performance. It’s great to know that the data storage and export features have been useful for you. If you ever need support, feel free to reach out at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team Replied July 2025 --- ### Marvellous system - Overall rating: 5/5 - Reviewer: Georgie T. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is positive. As previously stated its easy to follow and manageable to keep on top of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Web expenses is easy to follow which impeccable when submitting claims. In addition the system saves postcodes which is helpful and saves a lot of time. #### Cons Not that I don't like this, but it may be useful to save routes. The system often saves postcodes however not specific routes. This would save further admin time going forward. #### Vendor response Thank you for your feedback! We’re happy to hear that Webexpenses is easy to follow and that saving postcodes has been helpful in saving time. We appreciate your suggestion to save routes as well, and we’ll pass it on to our team for consideration in future updates. This could definitely help reduce admin time even more. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team Replied July 2025 --- ### Ease of use and user-friendly interface - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Utilities - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. User-friendly interface and efficient expense management capabilities, its ease of use and time-saving features, particularly the receipt scanning. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Simplicity of submitting expenses and uploading documents without taking up too much time. #### Cons Initial setup process is time consuming. I have experienced occasional slowness or minor performance issues with the mobile application. #### Vendor response Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team Replied July 2025 --- ### Great, but could be better - Overall rating: 4/5 - Reviewer: Ilaria L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a good platform if the admin team is always available and if they set the platform up correctly #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros Managers in my current company use this platform to submit expenses for transports in London and for expenses made abroad that vary from travels, food and anything extra related to work. It is very efficient platform. #### Cons What I don’t like about the platform is that is not that easy to use. Many clicks required to arrive at the end of the process. And also, as for every expense there is a reason to select, if the admin team did not set the reason that you need, you have to contact them and ask if they can update it for you. A bit of a long process. --- ### Amazing app ! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. really happy with the easy log in, easy to stay on track and easy to navigate everything especially good for new beginners as its not overall complicated #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to navigate and put down expenses and can stay on track/stay on track ov what expenses there are #### Cons not many options for congestion charges/ULEZ exc - these can always be put down as other so not a big dislike #### Vendor response Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team Replied July 2025 --- ### Webexpenses is clear and easy to use for the most part. - Overall rating: 4/5 - Reviewer: Daniel G. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Webexpenses is clear and easy to use for the most part. It enables me to make claims for work expenses and get them paid back to me. #### Cons The process of uploading and adding receipts to a claim is a bit confusing and it's not clear when a receipt has just been added to Webexpenses, or when it has been added to the claim itself. It also occasionally glitches and logs me out. However, when this happens, I don't lose any process on what I'd already filled in, which is good. --- ### Webexpenses has a user friendly interface and interacts well with accounting software - Overall rating: 5/5 - Reviewer: Bradley R. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. During my short time using Webexpenses I have found it extremely easy to use, both as a drafter of expenses for submission and as a reviewer of expense claims and would recommend it to other businesses looking for expense software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Webexpenses has a user friendly interface and it is easy to create and submit expenses for review. It also integrates very well with our existing accounting software (Sage). #### Cons I have only been using it for a short time so have not encountered many cons to webexpenses. The only issue I have faced is updating my personal details, which can be not intuitive. --- ### Great Product - Overall rating: 5/5 - Reviewer: Daniel D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Used Web expenses for a few years now in various businesses - never fails to do the job! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, simple to track expenses and pull reporting. Device usage great on both desktop/laptop and mobile devices. #### Cons Nothing - great product. No issues, streamlined processes across all elements of expenses claims. #### Reasons for choosing webexpenses Webexpenses were better value for money, easier to use across the business and more multifunctional. #### Reasons for switching to webexpenses Webexpenses were better value for money, easier to use across the business and more multifunctional. --- ### Webexpenses review - Overall rating: 4/5 - Reviewer: Alberto F. - Verified reviewer: Yes - Industry: Banking - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's ok. It's another corporate tool, but could be nicer to use, especially when we have higher claims to add. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros How it easily connects the teams and the expenses we add. The information goes all the way through the funnel and we get notified about it. #### Cons The interface seems outdated. It's a bit confusing to add receipts and it's hard to use the app. This being fixed, it'd make the experience better. #### Vendor response Thank you for your feedback! We’re glad to hear that Webexpenses helps connect your team and keeps you informed through the process. We understand your concerns about the outdated interface and difficulties with adding receipts, especially with higher claims. Your comments are valuable, and we’ll share them with our design team to help improve the app and overall user experience. If you need any assistance or have further suggestions, feel free to reach out at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team Replied July 2025 --- ### Overall very positive experience! - Overall rating: 5/5 - Reviewer: Jess V. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience very positive, just discovered you can copy full claims so that is quite useful too. The layout and design make it easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Webexpenses is clear and easy to use, it has lots of features and can be used in multiple ways. For someone who isn't very techy I've really enjoyed using this. #### Cons There is a copy feature within your claim but it would be helpful if there was a way to remember journeys when doing mileage claims. Like as a feature and name them so you can just click that rather than having to input each one. #### Vendor response Thank you for your great feedback! We're happy to hear you find Webexpenses clear and easy to use, especially as a non-techy user. Your suggestion about saving and naming journeys for mileage claims is a fantastic idea. We’ll share this with our product team for consideration in future updates. If you have any other thoughts or need support, please don’t hesitate to reach out at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team Replied July 2025 --- ### Clickup - game changer - Overall rating: 4/5 - Reviewer: Dan N. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been good, i use the mobile app as well as the web version. I is certainly a lot quicker than our previous method #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It links the receipt to the transaction. It has a mobile app. you can forward emails that have receipts attached or in the body of the email. My EA can manage it for me #### Cons It is difficult to review receipts while checking transactions. It reads everything in the email including social media icons --- ### First time user - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience was largely positive; it's a straightforward system to learn and quite intuitive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that the system id access via my HR platform. It's one less link to remember. I also like the mobile app #### Cons I was frustrated that the claim does not show local currency equivalent of foreign currency expenses #### Vendor response Thank you for your feedback! We’re glad to hear that accessing the system through your HR platform and using the mobile app has been convenient for you. We understand your frustration with the lack of local currency equivalents for foreign currency expenses, and we’ll pass this suggestion on to our team for future improvements. If you have any issues at all, please don’t hesitate to contact https://support.webexpenses.com/hc/en-us. We’re here to help! Best regards, The Webexpenses Team Replied July 2025 --- ### Web Expenses goodness - Overall rating: 4/5 - Reviewer: William B. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have found it a useful tool which helps organise my claims in a clear and efficient manner saving me time and energy and helping to prevent errors. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The process of submitting claims and attaching receipts is logical and intuitive. It provides a user-friendly method to organise claims and presents information clearly. #### Cons While it is logical and user friendly, it takes me a few minutes every time I use it to re-familiarise myself with the software. This is to be expected though so generally, no complaints. #### Vendor response Thank you for your feedback! We're glad to hear that you find the process of submitting claims and attaching receipts intuitive, and that it's saving you time and helping reduce errors. We understand that occasionally needing to re-familiarize yourself with the system is part of the process, and we appreciate your understanding. If you ever need any tips or support, feel free to reach out! If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best regards, The Webexpenses Team Replied July 2025 --- ### A very straight forward, logical experience - Overall rating: 5/5 - Reviewer: Martin J. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use, steps take a logical order so there is very little room for confusion. Only improvement could be more notifications but I found the whole process of submitting an expense very straight forward #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros For someone that has never had to raise an expenses request before I found the process very easy to follow and had no issues. The layout is very user friendly. #### Cons Only negative I have found is that I would like to receive a confirmation email when the request was sent not just when It was approved. I found myself having to sign back in to make sure it had gone through ok. #### Vendor response Thank you for sharing your experience! We’re delighted to hear that you found the process easy to follow and the layout user-friendly. We appreciate your suggestion about adding a confirmation email when a request is submitted. We’ll pass this on to our team as a valuable idea for improving notifications. If you need any further assistance, please feel free to reach out via https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team Replied July 2025 --- ### WebExpenses Review - Overall rating: 5/5 - Reviewer: Cameron W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I believe Web Expenses is a good product, allowing for easy claiming of expenses and regular updates provided throughout the process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Personally I have used a number of web expenses sites and I believe a lot of the time it can be confusing and frustrating going through the process, almost making you question if the expenses is worth it, however I have not had this thought with this product. #### Cons I believe the UI could be updated, as stated above the process is simple and easy but I believe the overall UI could be more modern. #### Vendor response Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team Replied July 2025 --- ### Positive experience - Overall rating: 5/5 - Reviewer: Alfie W. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive and easy - far simpler than competitor's such as Concur. Would recommend to any business! 10/10. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and navigate, cross-collaboration between phone application and website makes submission quick. #### Cons Ability to submit expenses within the phone application would make it more seamless to conduct expenses. #### Vendor response Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team Replied July 2025 --- ### Intuitive Claim Process - Overall rating: 5/5 - Reviewer: Michelle H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall, this is an intuitive claim procedure. It shows a staged process that can be seen at any time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to move through the processes and shows what is added. Additionally, it highlights the audit trail, showing when your claim has been approved. #### Cons Sometimes the receipts are not easy to add to claims, and you only see this, once the receipt has been added. #### Vendor response Thank you for your feedback! We're happy to hear that you find the process easy to navigate and appreciate the clear audit trail. We understand your concern about adding receipts and will pass this along to our team to look into making the process smoother. It’s great to know that the intuitive and staged process works well for you! Best regards, The Webexpenses Team Replied July 2025 --- ### Very Clonky - Overall rating: 3/5 - Reviewer: Oliver N. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 5001-10000 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very hard to find out all the codes required to make claims without asking numerous Emcor staff. Which is hard when I'm not even based on the same site #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It gets paid directly in to my account which makes it easier than waiting for it to go in with my salary #### Cons It takes far too long to receive the payment from Emcor Finance / Payroll. Claim submitted 29/06/25, authorised by 2 x Senior managers on the 30/06/25 and not approved by Eastleigh Expense Approvers EMCORuntil 14/07/25 - two weeks later and still having to wait for the payment. #### Vendor response Thank you for your feedback. We’re glad to hear that direct payment to your account has been helpful. We’re sorry to hear about the delays with payment approval and the difficulties in obtaining the necessary claim codes. We understand how frustrating this can be, especially when not on-site. We’ll share your comments with the relevant teams to help improve the process and communication. If you need further assistance, please contact our support team at https://support.webexpenses.com/hc/en-us. Best regards, The Webexpenses Team Replied July 2025 --- ### webexpenses review - Overall rating: 5/5 - Reviewer: Kate M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. webexpenses provide regular prompts if information is missing when making a request which helps those new to the platform #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Webexpenses is easy to use once you receive the full training required. They provide regular prompts when using the platform which is great for new joiners. #### Cons No training provided when changing over to webexpenses, therefore delayed requests as not aware of what was required. --- ### New User Review - Overall rating: 4/5 - Reviewer: Stephen B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fine and not time consuming. The hook up using a quick response code simplified the user experience for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to set up and look forward to using a new user friendly system for July. Replaces an old rather clunky platform. #### Cons Nervous of putting bank account details into the system. Naturally nervous of changing to a new system. #### Vendor response Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team Replied July 2025 --- ### Excellent service - Overall rating: 5/5 - Reviewer: emma B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered really good services easy to use and user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros really easy and user friendly to use, layout easy to follow very straight foward #### Cons nothing everything is seamless and easy to use #### Vendor response Hi there, Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team Replied May 2025 --- ### Quick and smooth transparent system - Overall rating: 5/5 - Reviewer: AVNISH P. - Verified reviewer: Yes - Industry: Construction - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It makes claiming a lot faster. how you can take a picture of a receipt and it creatyes a claim for you rather than having to enter every field manually which is a time concuming process in which was previously used through the business to claim expenses Transparency through the process in a digital form which negates the use of paper trails. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Transparency through the process in a digital form which negates the use of paper trails. I like how you can take a picture of a receipt and it creates a claim for you rather than having to enter every field manually which is a time consuming process in which was previously used through the business to claim expenses #### Cons Mobile app doesn't always work correctly for example if the desktop version is updated the app doesn't always update with claims. sometimes the app crashes mid way through a claim thereofore deleting your data. The integrating milage calculator doesn't allow you to select routes as its not always the route the map decides to be the one you used. More or less miles could have been done due to traffic, knowledge of shortcuts or multiple stops. #### Vendor response Hi Avnish, Thank you for leaving Webexpenses a review. It's great to hear you find our app a useful tool when claiming your expenses. Particularly the receipt capture feature. I have passed your comments around the app crashing onto our development team. Have a great day. Amber, Your Webexpenses team Replied January 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/webexpenses-profile/reviews/?page=2) --- webexpenses Reviews, Pros and Cons - 2026 Software Advice