All Microsoft Intune Reviews
1-25 of 29 Reviews
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Binny
Verified reviewer
Civil Engineering, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
It really enables us with BYOD in mobile devices!
So coming to my personal usage, I am a user and not an administrator for this product implementation at my company, so I come under the target audeince who actually consumes this service. My company allows me to use my corporate email ID in my handheld devices only when I register my device as trusted from company portal (name which is displayed in store listing). I have pleasant experience so far and no cons found.
PROSI just love the way it integrates with the native features of Windows operating system. And honestly it is one of the best suited Identity management tool for enterprices. One of the most enhanced privacy controls can be achieved by this Intune Portal, and main point is that stays continuosly patched with latest updates from Microsoft. Not just their leadership or sales, but also support team is amazing for this platform.
CONSNo cons as of now, I love their service, but as a user I feel little concerned about my data sharing capacity when it is downloaded in the mobile devices. It would be very helpful if admin could share more details on what is being monitored when it is installed.
David
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2023
Say Goodbye to Chaos: Streamline Your Device Management with Intune
Microsoft Intune is a versatile mobile device management solution that offers numerous advantages for individuals and organizations alike. With its centralized device management, it provides control and ease of use for those on the move, while also addressing security and compliance requirements.
PROSAs a senior level professional, I aim to simplify deployments and management for both my team and Help Desk administrators. Microsoft Intune provides a centralized platform for IT administrators to manage devices, applications, and data, enabling more efficient monitoring and protection of all organizational devices.
CONSThe limited customization options for the portal or interface to align with our established environment can be a concern for you. Our environment has a consistent appearance, making it easier for users to identify legitimate resources and avoid scams.
Reason for choosing Microsoft Intune
The lack of seamless integration with other Microsoft services and the cost-effectiveness as it was included in our Microsoft licensing were the main reasons for our decision to switch from Quest KACE to Microsoft Intune.
Reasons for switching to Microsoft Intune
Intune integrates with other Microsoft services, such as Microsoft Defender, Microsoft 365, and Microsoft Sentinel making it easier to manage our devices and data.
Anonymous
10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Helps keep users connected
We transitioned from a VMWare product to Intune for company phones, mainly iPhones with some iPads included.
PROSIntone allows users to have a more seamless experience with their mobile devices. The Microsoft applications on the mobile devices are more aligned with the applications users use on their laptops. The OneDrive access on Apple devices is smoother and easier to use with Intune versus some other MDMs.
CONSThe re-enrollment process was a bit clunky and the internal app deployment was a little more clunky than with other products.
Luca
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2022
Powerful but incomplete endpoina manager solution
MEM lets you manage all the devices in the Company. It is usefully to deploy SW and configurations to all platform. The console is not so user friendly and sometimes shows duplicated configurations because of the migrations to new features made by Microsoft: in this case it is not always simple to understand which kind of configurations should be used and when. The console menus are continuously changing and this makes confusion to the customer. The synchronization of the devices is not realtime, even if you click on "Sync" button. Microsoft support is very poor.
PROSThe solutions can manage all the OSes with full sets of features related to device configurations and security features.
CONSThe console is not user friendly and changes too much frequently.
Reason for choosing Microsoft Intune
Because it was integrated in some other Microsoft Bundles.
Karan
Accounting, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2024
Great Product for endpoint management
security settings for endpoints, manage compliance on devices
CONSenrollment process is time consuming and complex
Josh
Government Administration, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Overall great management tool
Easy to switch from on prem to a cloud based management. Allowing endpoint control and configuration and monitoring. Everything from controlled software installs to update and user management.
CONSThere are so many features and uses its easy to get lost in the possibilities. Then trying to find someone who is familiar with the exact parts you want and want to make work together can be tricky.
Reasons for switching to Microsoft Intune
The cost and use of the tool. Ivanti was useful for several years however service degraded and customer support was almost non existent.
Reza
Verified reviewer
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
Great solution for Professional engineers
Overall, the experience of this product is really convincing and by having the Microsoft business premium license you'll be able to make use of all the features and even Microsoft defender together.
PROSThis product gives you full control over whatever functionality you need in terms of control and management of your company assets, you can easily customize every aspect with a few clicks.
CONSSometimes creating new configurations requires lots of testing which makes it a little time-consuming but then you're ready to make it auto-pilot.
Rachel
Verified reviewer
Food Production, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
Intune, One Stop Shop MDM Solution
I have recently started to use Intune for more then user and group management. I have been tasked to deploy policies for company iPads for our different departments. I have really enjoyed learning and creating the autopilot policies. After a quick how to video I found on YouTube, I am able to create and deploy the policies quickly and efficiently.
PROSIntegrates very well with Apple Devices User Management Autopilot Device Management and Tracking Simplify rolling out of devices Ability to remotely wipe devices Easily create Configuration & Compliance Policies Application Deployment
CONSPricing Dashboard customization Steep Learning curve Remote connectivity to devices
Reason for choosing Microsoft Intune
I was not included in the purchase of the product.
Dhaval
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Great Tool to replace On-Prem Active Directory with advanced features
We have migrated all of our On-Prem Domain Joined machines to Intune Joined machine, which greatly helped us in reducing my On Premises Domain controller also it is providing great ability to manage our machines irrespective of where they are connected as they just need internet connection to apply all the policies.
CONSI don't find any major issues, However I found that setting intune for the first time is little difficult, Also generating the report and troubleshooting is very difficult.
Nick
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Intune for easier support
Been incredibly useful for deployment of new customers as everything is automated on new laptop setups out the box, rather than having to install multiple application's on each users laptop.
PROSIntune allows easy configuration for deployment of software to various devices be it a laptop or smart mobile device. As all devices are accounted for it also makes inventory a lot easier as well with active devices.
CONSSometimes Microsoft move or rename parts of the web interface, so you have to search or hunt for the area you need.
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2023
Intune - Best MDM tool
I love this tool as it makes the administrator's work easier when we have issues, the sign-in logs, audit logs help us find the root of the issues. The way this tool is designed ifs fabulously fantastic and is very ease to use.
CONSOnly drawback is that, in the message center we are not able to find the past or inactive messages, able to see only the active ones. Other than this everything is pitch perfect.
Josh
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2022
The new modern standard
This has allowed us to move all of our customers on-premises IT infrastructure into the cloud. Saving both money and time in the process. Future management of those companies has also improved dramatically!
PROSThis is the best replacement for your traditional on-premises Active Directory domain controller / group policy. Being able to deploy Windows devices, installations of software and management of business-wide policies all over the world is an absolute game changer. Company VPNs are practically a thing of the past when Intune is used in conjunction with Microsoft Sharepoint.
CONSThe backend does take some learning and Microsoft aren’t great at keeping their support documentation up to date. This is less than ideal when the features change or the user interface objects are moved around without warning.
Reasons for switching to Microsoft Intune
In order to modernise both our internal IT and our customer’s.
Burim
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
An easy, fast and effective way to manage your devices
If you have a Windows environment and want a cloud-based device management solution that is fast and effective than Intune is the one to consider. Creating apps is fast and easy, deploying them is even easier. Device configuration policies are easy to configure and intuitive. Since we moved our devices to Intune, they have shown the highest level of compliance with our policies and are up to date with the latest patches and applications.
PROSAs opposed to legacy solutions such as SCCM, the only resource required for managing corporate devices is the internet, regardless of the physical location of our Staff. This also made it easier for us to keep those devices up to date with the latest policies, updates and apps.
CONSWhile the solution is great for managing devices, Intune still needs some work in terms of reporting. The amount of reports and the information that can be retreived from them continues to be very limited. For reports, we are forced to still use SCCM. Other than that, we have switched almost everything else to Intune and we are very happy with the results.
Reason for choosing Microsoft Intune
Since all our devices belong to the Windows environment it made sense for us to stick to native solutions provided by Microsoft.
Reasons for switching to Microsoft Intune
Because of the pandemic most of our staff were working from home so we have transitioned from SCCM managed devices to Co-Management (Intune) in order to avoid the need for corporate network when managing devices. The end-result and experience has been very positive. We are no longer reliant on corporate network to push policies, scripts, updates or apps. Everything is done via internet thanks to Intune.
Senén
Primary/Secondary Education, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2023
Intune controla tu parque informatico.
En general estoy muy satisfecho y estamos realizando tareas remotas como instalación de apps, drivers, recopilación de infroamción e inventario, aplicando parches de seguridad, administrando actualizaciones de manera muy sencilla y rápida. Anteriormente estas tareas eran costosas y se dilataban mucho en el tiempo.
PROSPoder controlar las apps, politicas de seguridad de tus equipos con simplemente tenerlos conectados a internet.Poder facilitar al usuario final la reinstalación del equipo.Administración remota completa.Entrega equipos autoconfigurables.
CONSLa adaptación de todas las politicas de seguridad se hace tediosa.El cambio de modelo en la mentalidad de las personas y adaptar lo que se hacia antes a este nuevo modelo.Tiene tantas opciones que necesita tiempo y dedicación para poder administrarlo sacando todo el jugo.
Reason for choosing Microsoft Intune
Porque es con el que mejor se trabajaba en la nube con máquinas Windows.
Reasons for switching to Microsoft Intune
Debiamos avanzar a la nube
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
The best endpoint protection software
Microsoft Intune is a cloud-based enterprise mobility management (EMM) service who helps us managing and securing mobile devices, laptops, applications, and data.
PROSDevice management: Intune allows you to enroll and manage devices running various operating systems, including iOS, Android, and Windows. You can set policies to ensure that devices are compliant with your organization's security standards, and you can remotely wipe or lock devices if necessary.Application management: Intune allows you to manage the deployment and use of mobile applications in your organization. You can distribute apps to users, set policies to control app access, and track app usage.
CONSUser experience: Intune's user interface and overall user experience could be made more intuitive and user-friendly.Integration with other tools: Intune could be made to integrate more seamlessly with other tools and systems that organizations use to manage their IT infrastructure and security.
Eduardo
Renewables & Environment, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best Microsoft tool to manage all your devices in a single place
We use Intune's Autopilot to seamlessly deploy new computers to our users all over the world with very little user or IT involvement, which is a great change for us because now our IT department has more free time to focus on other more important projects.
PROS1. Easy to deploy new devices in our organization with Intune's Autopilot2. Self-service support with the Customer Portal app for both macOS and windows3. Easy application deployment for macOS and Windows4. Security Baselines and configuration policy (CSP) deployment for Windows, and configuration profiles for macOS.
CONSmacOS support for app deployment used to be a pain, but it seems to be working ok now, looks like MS finally fixed it, however they have yet to support .dmg app deployment, only .pkg is supported at the moment.
Reason for choosing Microsoft Intune
We were already paying for it with our Microsoft E3 licensing.
Reasons for switching to Microsoft Intune
We were already paying for Microsoft Intune because it was included in our Microsoft E3 user licensing, and since BCM is very expensive, it was a no brainer to make the switch.
Anonymous
10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2024
Great to consolidate device management into a single tool
It is a very nice evolution when it comes to sunsetting multiple 'old-fashioned' tools and coping with a centralized/ evolving/ cloud-native platform that will manage the whole worldwide fleet of devices.
PROSThe Unified Endpoint Management capabilities are perfect when it comes to reducing the proliferation of multiple tools, reduce TCO, reduce support complexity, and cope with more cloud-based innovations. It is also important from a security perspective, since InTune makes it easier to track devices' compliance status, patching, etc.
CONSThe licensing structure (per device Vs per user) is sometimes a bit complex to follow.
Reasons for switching to Microsoft Intune
Simplify the landscape/ reduce the number of tools/ invest in more advanced UEM capabilities.
Sinisa
Translation and Localization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Device management and policy enforcement solution
InTune offers numerous benefits, such as centralized device management, policy enforcement, and enhanced security measures. It enables us to efficiently manage our devices (most are BYOD), protect data, and ensure that we are compliant with different regulations.
CONSAbsence of certain features that'd we'd like such as sign out logs (would be useful for detailed activity tracking) and some Android 12 functions. Additionally, we have noticed occasional instances of slow response times.
Peter
Civil Engineering, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Microsoft Intune
My overall experience of Intune has been good, im able to manage mobile devices and deploy applications easily
PROSWhat I like most of Microsoft intune is the ease of deploying/removing applications to devices, I can easily manage mobile devices retire and wipe if stolen. When used with Patch my PC application deployment is made easy
CONSIntune is still lacking in the reporting department, with SCCM it gives me alot more information about my devices
Luca
Program Development, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Microsoft Intune MDM
Es ist ein sehr gutes Tool um Windows Geräte zu administrieren, wobei das Unternehmens Portal nicht optimiert ist es benötigt zu lange zum synchronisieren und ist meist Fehlerhaft, häufig hängt beim aufsetzten eines IPhones sich das Gerät auf, da das Unternehmens Portal nicht optimiert ist
PROSDie einfache Bedienung und das große Spektrum an Möglichkeiten weitere Programm anbinden zu können über APIs
CONSDas es an die Cloud gebunden ist und einzelne Punkt zu sehr verschachtelt sind (Aufbau der Punkte wie Devices oder Users)
Anonymous
10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
"Intune - Awesome Configuration Management tool by Microsoft ."
#It allows us or administrates us to reset the password also.# Manages office 365 app to mobile.#Easy to use and also easy to install.# Great customer support.
PROS#Intune provides best security of our data.#Intune ensures or check mobile device compatibility and provides security also we can administrate the mobile phone.#It also helps to keep track of activity. It also don't disturbs by sending notification.#Works seamlessly and so much productive.#No security concern as it is developed and managed by Microsoft.
CONS# We need to install other additional software for its implementation on same device.# One time it made logging in outlook almost possible. After many attempts of uninstall and install the I got setup.#It also interrupts in battery optimization of our phone.
Rishikesh
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Microsoft Intune Review
Overall experience with Intune is very good. Since being a user & administrator I am highly satisfied with this product & hoping to leverage more features of it.
PROSI am able to manage all my organization mobile devices & manage data & security controls thanks to Intune as its very easy to manage & deploy. Its collaboration with other MS services is simply good.
CONSReport feature could be better. Also would like to remote control feature in Intune.
Nazar Mohammad
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Microsoft Intune review by Nazar Mohammad Ziar Mal
Overall I really like Microsoft Intune, its so useful and easy to learn and manage
PROSI really like that Microsoft Intune support apple products and easy device enrolment
CONSTechnical support take long time to respond
Reason for choosing Microsoft Intune
because it was cheaper and easy to manage and suit our business needs.
Nandini
Computer Software, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2023
Intune Portal
simplifies app management including updates. Apps can connect to microsoft 365 apps. Can be accessed in mobile phones. Small application.
CONSDoesn't support server side applications, not intended for large apps, focus on mobile devices. Large files cannot be seen.
Joe
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
New User, forever fan.
Great experience, and would recommend to anyone with many users and devices.
PROSGreat tool for managing devices and users across our organization.
CONSSome updates can take time to appear, which can trickle down sync errors.