All BrowserStack Reviews
1-25 of 167 Reviews
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Mike
Internet, 1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed March 2021
Good Multiple Device Testing
Aris
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
The full web testing suite
We are testing our website projects against all browsers - operating systems and devices to fix errors, bugs and behavior. Without BrowserStack, testing on all those devices and browsers would be impossible to afford and maintain.
PROSWe are using BrowserStack to test our web applications on every platform there is and fix all bugs, design glitches, gestures etc. Having all those different devices, operating systems and browsers available is impossible. Thanks to BrowserStack not only we can test our websites on different browsers-platforms but we can document and verify everything using screenshots. The GeoLocation testing is very cool because we can test our websites which are available only in our country and need to know for sure if the website restricts user functionality for the rest of the world.
CONSThe plans that include Selenium which is of interest to us, are very pricey and it's difficult to afford if a company has low-budget websites on its list. For big companies that handle big projects with thousands of users these plans are affordable and a must-have especially for Single Page Applications and high-traffic websites.
Hasitha
Verified reviewer
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
If you're looking for a solid "cross-browser" testing tool, "Here it is" The best on the market..!
It saves my time and money. As a tester we can't afford each and every resources to test our applications. That is why I choose browserstack. It helps me to complete my executions without any issues. It helps me to build a better product without any bugs.
PROS01. When we made a web app, we bring it through the cross-browser parallel testing plan. because we didn't have any inhouse resources to test it on multiple platforms with different browsers. It need more resources. But browserstack will do it for us. It is a life saver. 02. second thing is "live testing" and "UI's", It's very easy to use and very understandable. 03. They provide 1500+ real devices and simulators to execute our workflows. Because of this real devices our testing process will more quicker than simulators. 04. They are providing a real environments (Real devices) to test your applications. And it allows you to take screenshots of your current screen (Live Test). 05. Browerstack cloud helps to deploy parallel executions without any delays. It's very faster than other cross-browser testing applications. 06. Browserstack provides more reliable and secure local testing features.
CONS01. couple of times we had glitches on a testing devices. I think it's because of the connection issues. But it's not a big deal. 02. Response time is slower sometimes. It's also depend on your network connection.
Igor
Investment Banking, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Great Tool
Being able to watch UI tests run, parallel runs
CONSOccasional flakiness where tests wouldn't find elements which are locally reachable
Luan
Verified reviewer
Banking, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
PagBank reviewing BS
Most of the part we automate our UI testes with BS. So, it a crucial part of our daily development process. We also use BS to test our iOS application into several devices. Recently we discovered a bug in iOS 15 that was just solved because BS. Our MacOS's at the time were not updated with BigSur, so we were incapable to install our application with iOS 15 (because of Xcode). So BS come to our rescue and we could test, debug and delivery our app without the bug. In overall, my experience with BS is really great! Nothing to proclaim!
PROSI like the most in BS is the easiness to use. It is quite simple to build our application and test in n devices. It is also fantastic how easy is to use another devices and the amount of different devices (in iOS mostly) turn our tests and even find some bugs a lot easier. We in PagBank are loving using BS to test our product and to guarantee a great software to our customers.
CONSI think that BS need to provide new devices for Android platform. Here in Brazil we have a lot of devices that is most common use in our customers base, but we can't find theses devices in BS. I also like to ask you guys a better responsiveness about the bug that we sent to you! It is quite annoying not getting a answer about the problem.
Aaron
Verified reviewer
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Test without having 1000 devices
We have been using Browser stack for a number of years. Still seems to be the best, most cost effective tool on the market. Good for the tester to check possible issues before each of our software releases and to report back to the developers.
PROSEasy to swap between devices for testing on different browsers on different devices. Gives a good idea of what things will look like (not always perfect but very close), price is excellent and they are always adding new device and browser combinations. We like the support of what might be considered defunct or out of support devices and browsers as 5% of our market still uses these. Great for testing old versions of Internet Explorer too. Allows us to quickly test and check reports of issues from users on our range of in house solutions and systems.
CONSNot always 100% accurate to the device/browser mix. We sometimes need to grab a device just to check when the issue cannot be replicated. This is only a couple of times a year.
Sujith
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
One stop for all testing roadblocks
In the old days, it was rather hard and time consuming to test and upload any Dev changes unless it has been thoroughly tested and ensured all across all platforms. The tricky part was not to test but the availability of these devices and platform to make life simpler for a QA team. With browser stack you can span across OS and browser and even test your app without relying on multiple tester. It has ensured it has covered all the basics as well as cope up with the increasing demand of new OS and browser that people look forward to use and ensure a bug free product
CONSSince this is one of its kind product it is hard to find a drawback with it
Flavio
Verified reviewer
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
An invaluable tool in our development process.
BrowserStack helps us ensure the websites and products we develop work flawlessly across browsers, devices and platforms.
PROSBowserStack includes excellent features for cross-browser and device testing, allowing us to identify isolated issues across platforms. It's a must for any serious developer looking to iron out any bugs before delivery.
CONSTesting with real devices is still a good idea to identify some of the most obscure edge-cases - in some rare situations the platform isn't completely accurate.
Simisara
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2020
Enables manual and automated testing on virtual devices
We use browser stack for testing of our developed websites across multiple devices as well as for cross-browser testing and testing on different versions of browsers and OS. It provides many device options and older browser versions.
PROSAvailability of virtual devices to test websites on. Ability to inspect the code on the devices to identify the issues. It offers to test on the local machine/development server too that is very handy for developers.
CONSIt would have been better if there were more devices available with different screen sizes as certain bugs are identified in certain devices only. It consumes lots of bandwidth. Safari browsers sometimes crashes on local server testing.
Wilco
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2020
The best way to test your websites on multiple devices
It is a great tool for marketing bureaus and web developers to test if websites work correctly across all devices, and to debug complaints of issues that occur on certain platforms.
PROSIt has a very large list of devices and browsers of all kinds of platforms. BrowserStack makes it easy to test the working of your website on all of these platforms and browsers. It has a feature to use your computer as a proxy so you can even test websites that you are running locally. It allows you to debug problems on specific devices that you don't own. Free for open source projects.
CONSThere are no Linux/Ubuntu devices available for testing. Also, it is a bit expensive for small companies that don't use it that often, but only once in a while. There is only a subscription plan and no pay as you go plan. The responsiveness of the devices can be a bit slow sometimes, but that may depend on my internet speed.
Nehal
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Cross-Platform testing made simple!
1. In our organization, we are using to test the mobile applications and web applications and it is a smooth seamless tool for testing at different browsers 2. The best thing is we can test apple based safari browser on Windows too 3. We are testing from a single control point for all the browsers which saves a lot of time and effort!
CONS1. It gets tough for us to take screenshots while testing on this tool and share it within the group 2. It is a bit slow 3. Automation scripting is not available
Pascal
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2021
Review from an administrator of BrowserStack
As Administrator my impression are good as like mentioned in pros section, the maintenance is not so high. One point that I think is a shame is the way the live testing seats are handled. Seats must be dedicated to users and they are underused.
PROS- Configuration easy to build. - Little maintenance and support from administrator side. - Users and Teams of each project can easily use the system and get support. - Stability and functionalities.
CONS- This system is good but not cheap. - Missing flexibility in managing Live testing seats. - Some of our Teams used specific framework which are not supported (Flutter for instance). - Need to rely on each Team to ensure follow up on what's executed on BrowserStack.
Reason for choosing BrowserStack
Before we have had our own Selenium-Grid for web-browser testing. I don't konw if some other products has been evaluated. We moved to Browserstack because it offers both kind of testing, web and for the mobile devices. Initialy idea was really to reduce tthe efforts to maintains these systems on our side.
Amey
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2021
Good Tool for Testing app on different devices and platform.
Main Problem for testing apps is Limited set of devices in inventory. BrowserStack removes this hurdle by providing developers, testers a platform where they can test apps on multiple devices. It was very difficult to have different sets of iOS devices as they are very expensive and also their simulators are working on only mac machines. But with BrowserStack one can test apps in real environments. It provides the same features like real devices with pre installed apps. You can also debug consoles to find any errors. Hence really handy and useful. So I would recommended BrowserStack if you want to don't spend extra money on different devices. You can choose BrowserStack and be relax as you don't need to worry about theft :-)
PROSVariety of devices. Testing in Real Environment. Easy to manage with team. Easy to start and stop Sessions. Easy to install Applications from different platform. Love that they have Test-flight options separately Error handling becomes easy using console. Cost Saving as user don't need to buy multiple devices.Especially iPhones and iPads
CONSThere were few issues I came across. Sometime Setting app from iPhone didn't work. You need to close session and restart again. Subscription cost is little on higher side as compared to competitors But it's worth. Power consumptions is more. Some time its get slow. User has to restart session.
Trevor
Internet, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2018
Powerful but frustrating
We've used BrowserStack for years, but have had enough problems with it that we're in the process of considering alternatives, particularly Sauce Labs.
PROSBrowserStack lets you interact with websites in a wide array of browsers, both desktop and mobile, running in the cloud.
CONSThere are inconsistencies from one session to another. Sometimes I'll log in to a browser session, find the browser unusable, and will have to log out. The inconsistencies are especially frustrating when trying to use BrowserStack for automated testing, as tests will fail at random.
Hemendra
E-Learning, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Best Cloud Based Testing Platform
Has been a great experience. I have integrated this tool in two organizations and both time experience was smooth.
PROSIt has been a nightmare to maintain grids for executing automations tests with lot of limitations - like slowness, high down time, dependency, limited browser coverage. Browserstack has helped us overcome all the limitations associated with selenium grids.
CONSI think its overall a great tool, some of other capabilities would be great to have like performance testing, Security etc..
Reason for choosing BrowserStack
Because it was best fit for our organizations considering it meets all our internationalization needs as well.
Suman
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Efficient test automation for cross browser and device testing
Browserstack provides us with an ability to test multiple browsers and devices without spending a ton of money to create and manage a device farm. Support team has been very effective in resolving any issues we saw with integration or use of the software.
CONSWe find that testing real devices is faster than testing on browserstack.
Mitesh
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Its very use full to validate our web application in different environment e.g. Mobile,tablet or Web
It is very use full to validate front end of web application in different type of platform as well as different versions of browsers.It reduce lots of work efforts of QA to moving one browser version to another. Simply just select version in which you want to validate your web application and it will give you output.
PROSBefore using the browserstack we have added lots of burning hours of team into validate web application with different environment. It is Doesn't matter that what version of browser you use. Browserstack provides you approx all version of chrome,Mozilla,Internet explorer and many more. You can easily QA your web application in all the browser easily with browserstack. Its also provide mobile and tablet view of your application so your QA should easily validate the application.It reduces lots of effort and QA become more faster using this.
CONSSometime its not working properly or provide perfect output. Defiantly its rare case but i hope upcoming upgrade it will be resolved and lots of other feature.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2019
Decent
Somewhat solid software, with some quirks.
CONSIt's expensive for what it does in my opinion.
Jeff
Financial Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Saves a lot of time and budget for testing on different platforms
I used to do marketing web everyday, and BrowserStack has helped me test the site on different browsers on different platforms and sizes easily. For some bugs that clients said happened in some specific environment, sometimes it's hard to reproduce. It helped me a lot and saved a lot of money for not having to purchase a same phone/laptop for testing. Love the browser plugin which allows you to test private or local sites, makes testing super easy.
CONS- It gets more and more expensive. - Sometimes it's pretty slow. Other than that, not much to complain
raghavendra
Computer Software, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
I will recommend browserstack who needed to verify multiple environments
I am feeling good with BrowserStack when I need to cover specific device and browser
PROSHuge collection of device coverage and browsers
CONSStill need to improve loading time of the device to appear
Aleksei
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
review
cross platform/browser testing I like about this software
CONSnothing specific I didn't like about this software
Vijayakumar
Computer Software, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Functionality offered in cross-browser testing
I like the ease of the use when it comes to testing of cross browser testing. The support we get from the team in working with the alignment for cross browser testing and providing the binary when the issues were raised was really appreciated.
CONSThe team is mainly concentrating in regression testing and the test cases automated used for Cross browser testing.
Shreya
Information Technology and Services, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
Good Coverage in less time
Our project usually needs a full coverage report at every sprint end. It's almost impossible to come up with it if not for BrowserStack. It's completely amazing for all testers and even for developers.
PROS- Allows parallel execution with a very good speed - Being a tester it becomes impossible to download all browsers and versions on different devices to perform testing so it acts as a savior - Gives maximum coverage in terms of cross browser testing
CONS- Sometimes takes a lot of time to respond
Karyn
Banking, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2021
Great support team
Overall positive experience so far. The support team is very responsive whenever there are issues or questions.
PROSI like the variety of devices/browsers available that can be used for various types of testing.
CONSCurrently biometrics is not yet supported on test devices
Reasons for switching to BrowserStack
Ease of maintenance of devices. We no longer have to worry about maintaining/updating devices.
Daniel
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Great platform for remote mobile test automation
This platform provides all needed features for mobile test automation on real devices. It has a good diversity of mobile devices. Also, it allows me to run automation on iPhone without the need to own a physical iPhone or macOS.
CONSUntil now I haven't found anything missing in this platform.