The platform for billing and payments automation

We are satisfied with the platform because it gives us the tools to support our business cases and enables our current and future growth. We established a genuine partnership relationship with the vendor.

Pros

I like the UI and the flexibility of the platform very much. We use the platform for customer management, product catalog, billing, invoicing, and payments.

Cons

In general, I like this platform. There is nothing to dislike.

Good insurance subscription and usage-based billing

We are an established insurance company. We are using standard features such as subscription billing, invoicing, and payment. Besides these features, we use more innovative usage-based pricing models, which gives us an extra edge compared to our competitors. The ability to provide transparency to our AR collection process by allowing other departments to access and run their reports is an added benefit, as well.

Pros

I love to accomplish all my tasks inside Tridens Monetization from customer management, product catalog, billing, invoicing, payments, collections, finance management, etc. I especially like their real-time analytics, which enables my company data-backed decisions that keep my business aligned with growth.

Cons

The complexity of the usage-based rating. It takes some time to understand the concepts.

Monetizing Information Security Services

We provide information security related services to both commercial and non-commercial clients. Our catalogue consists mainly of one-time and recurring payments, with a lot of special-offers for business clients. In addition to flexible product configurations and billing automation, Tridens Monetization also comes with a REST API, which opens up new integration options and consumption-based rating possibilities.

Pros

We deal with a lot of business clients where each contract is special in a way, therefore Tridens Monetization’s catalogue flexibility is a very welcome feature. New offers are created on the fly through re-use of existing products.

Cons

There is room for improvement in some areas of the UI, but most of it is very intuitive. The training workshops we received were very helpful.

Robust usage-based billing solution for Media companies of all sizes

We streamlined the revenue more efficiently and controlled critical KPIs via comprehensive analytics and reporting.

Pros

Ease of use intuitive intelligent approach !

Cons

Still in the discovery phase not identified yet, I don't think there are any issue, but I am sure that if there are any; Tridens solution team will approach and rise to the challenge to make it work.

Digital Marketing Service Monetization

We offer digital marketing services ranging from weekly, monthly, and one-time fee combinations. Recently we also introduced a usage-based model for customized campaigns. Monetization also keeps track of our financial reports and analytics. The team is very helpful and we were able to cover every use-case up to this point.

Pros

Our digital agency provides digital marketing services and Monetization really saves us a lot of time. We are able to set up complex discounting and consumption-based offers, plus there are features for financial reporting and Direct Debit payment transactions export/import.

Cons

There was a training process involved to be able to use the more complex features, which I believe could have been avoided if the user-interface offered more “wizards” and tips, since the interface is very intuitive on other areas.