The pricing can be lower for smaller retailers to pick up this service.

By far, the best solution for web accessibility.

It was soooo easy to get in touch with someone, set up a demo and get the resources we needed to integrate ASAP. The demo was very helpful, as we were not sure how this compared to the competition.

The audit they provided made it so easy to see where we can improve, but it's so nice to have the AI fill in the gaps until we can make changes.

AccessiBe is really a great piece of software which lets me by make my WordPress site to comply with the ADA Requirements. It's an easy to install solution with a fair price.

Potential clients can be lost because of an inaccessible website or app. It's about doing the right thing in the long run, though.

Cost and ease of use and comunication with accessibe.

The ease of use with accessiBe is a game-changer.

I love the ease of installing the software with one line of code. That really helps anyone be able to do it on their own without additional cost.

Expensive and the interface on the implementation platform is a little confusing at times.

The product is really easy to use, great value.

You don't have to spend a lot of time, money, or effort getting your business to the greatest possible level of online accessibility, thanks to accessiBe.

The easiest software integration I've ever had. It was a quick and easy experience and adds so much value to our site.

Ease of use and easy to set up for my designer.

I didn't see any as of yet and will keep you updated if I do indeed come across anything that I don't like about accessiBe.

It is a tool that is easy to implement and has enormous potential for service.

It's a very easy to implement tool on a website and provides the necessary functionality to be compliant with high accessibility standards.

The audits are quite helpful, and the user interface is simple to navigate. We use AccessiBe since it ensures that your company users may access your website.

The WordPress plugin is really quick and easy to install. It works like a charm on my business website.

The software helps us to be compliant in a cost-effective way.

The ease of set up and the AI is sophisticated to address any non compliance on your shopify store.

We are a big company and this software helps us stay compliant in many different areas with its many different abilities. It's definitely a great tool.

I loved everything about this tool. It was easy to install into our app, it offered a lot of functionality and managing our compliance and pulling audits and reports was easy.

How hard it was to actually purchase. Confusing that we had to try the trial first and then able to buy.

It was extremely easy to install and it's a very well-thought-out product as it's very intuitive to use for website visitors.

Even though I am not so good at testing such tools, but my experience has been the best with accessiBe so far. Its AI-powered decisions make me use it more on other sites.

We had no difficulty integrating the software in and have been extremely please.

It is super easy to install! it is super easy to use and it has saved a lot of our customers from ADA Compliance lawsuits.

For a business site, it's necessary to make it compliance with every law of different countries. When it comes to people with disabilities, accessiBe works like a charm.

We love that this is a comprehensive solution for accessibility on our website.

Hotjar has an amazing feature which allows to record user behavior. It is extremely useful to understand how users are interacting with your product.

The biggest downside is that I am unable to use the heatmap functionality for the email signup popup that is located on the site.

Good tool at an affordable price to understand how consumers engage and behave.

It is very easy to integrate using google manager or directly paste the code. One of the best thing in HotJar is Heatmaps it shows me which part of my website are working well.

Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.

The learning curve is basically flat. The product is cheap and has a great free version.

Easy to use and implement on website. Quite good integration system on website.

Hotjar is a great tool to track user behavior on your website. I recommend it, for smaller websites the free edition will be perfect.

Hotjar is super easy to install and easy to use. I love the tools that get straight to the point and help you do your job.

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and  professional customer support.

It's easy to use, and provides me with detailed information on which elements of my site are working 'well' and which are underutilised. The 'video replay' function is the best feature for this.

It's not the easiest to set up but still manageable. That's the only downside I can think of.

Hotjar is easy to use, easy to set up and pulls great data from your website on usability and conversion topics.

It will allow you the opportunity to further analyze the data of google analytics. With so many excellent features this popular tool will help you to do basic and effective research on your website.

HotJar is great for anyone who has a website and offers a paid monthly service and wants to improve the user experience. It's also cheaper than some other services we've used.

Sometimes, when trying to hide the private information of a customer, it went overboard and aggressively hid a lot of information which was part of the app itself and not the customer's data.

Love how easy Hotjar is to use, the features allow you to really gain an insight into what webpages are working and what aren't - allowing you to boost user experience and conversions.

It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.

Maybe as I go alone this whole become more evident as to why the price is what it is but for now, it seems unnecessarily steep.

I was unsatisfied with other Heatmapping and recording software.

Super easy to set up and integrate with practically any website. Data is pulled in right away.

My overall experience with Hotjar has been great. I love the flexibility and easy to use interface.

In my opinion, Hotjar has at least two big problems, first is the limited page height that is set at 1500px and the second one is the disabled feature for cross-domains.

Great and inexpensive tool for improving user experience.

Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.

Hotjar was saying to me who comes to my website, who reads my website, who wanted to learn, who clicks etc. Hotjar is very good and I love Hotjar for this.

It's very easy to set up and share data with clients. The heatmaps have been super helpful and the recordings are indispensable.

Overall, amazing experience. Recommended to anyone who is into website optimisation, SEO, and technology.

Loved how easy installation was. You just need to remember generating these for each landing page, but otherwise it is so easy to just get the code and install it on your page, it's great.

I don't know how it works, but it just does and it's amazing. Providing great insights in how visitors use our website.

This software is definitely worth the money, it provides an excellent ROI, it's not pricey by any means.

The support team and user interface of Hotjar are first in class.

My overall experience has been great. Hotjar is my go-to tool when it comes improving UX on websites.

US Dollar

accessiBe is a cloud-based solution designed to help businesses optimize websites to ensure compliance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG). The platform includes artificial intelligence (AI)-enabled screen reader, which automatically scans, analyzes and recognizes images, tags, and other web elements to assist blind users with online browsing.


White-labelling capabilities in accessiBe allow enterprises to personalize the interface using custom images, colours, icons and more. The built-in contextual understanding feature lets organizations implement keyboard-only navigation functionality to help users with motor disabilities to navigate websites using tab, arrow and ESC keys. Additionally, the built-in glossary and live dictionary help people with cognitive disorders view meanings of slangs, phrases or abbreviation in real-time.


accessiBe supports integration with various websites including Magento, WordPress, WooCommerce, Shopify and more. Pricing includes monthly/annual billings and support is provided via email, FAQs and other online measures.



LongDescription

Real-Time Monitoring

For eCommerce

Content Management

Compliance Management

Data Security

AI/Machine Learning

For Sales Teams/Organizations

Multi-Language

Audit Management

Customizable Branding

Chatbot

Compliance Tracking

Machine Learning

Drag & Drop

Third-Party Integrations

Design Management

Content Scan

Website Accessibility Audits

Website Accessibility Tools

Personalized Accessibility Interface

Reporting/Analytics

Accessibility Statement Generator

Natural Language Processing

accessiBe is available on monthly or annual subscriptions, details of which are outlined below:
Standard - $49/month or $490/year
Large - $149/month or $1,490/year
Huge - $199/month or $1,990/year
Jumbo - $349/month or $3,490/year

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

accessiBe

In Person

Live Online

Documentation

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback. Join one million other websites to get inspired, spot bugs, and make confident improvements with Hotjar.

Combine Hotjar's three products for a complete view of your users' needs:
- Observe: See how people really experience your site so you can improve it with confidence.
- Ask: Discover how your users feel with Feedback & hear from your users with Surveys
- Engage: Automate the recruitment, scheduling, and hosting of moderated user interviews. 

Real Time Analytics

Engagement Tracking

Funnel Analysis

User Research Analysis

Website Analytics

Surveys & Feedback

Site Intercept Survey

Text Analysis

Skip Logic

Customizable Reports

Activity Tracking

URL Customization

Session Recording

Customer Segmentation

Templates

Sentiment Analysis

Single Sign On

Video recording/Transcriptions

Behavioral Analytics

Multiple Site Management

NPS Survey Structure

Customizable Fields

Template Management

Data Import/Export

Randomization

Campaign Segmentation

User Journeys

Customer Activity Tracking

Customer Experience Management

Heatmaps

Problem Area Alerts

Conversion Rate Optimization

Statistical Analysis

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Qualitative Comparative Analysis

Click Tracking

Multi-Channel Communication

User Interaction Tracking

Question Library

Question Branching

Behavior Analytics

Email Reminders

Dynamic Content

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Data Visualization

Visitor Tracking

Customizable Templates

Visualization

For Mobile

Dashboard

Customer Journey Mapping

For Websites

Behavior Tracking

Widgets

Monitoring

Trend Analysis

Feedback Management

Customizable Forms

Screen Activity Recording

Data Analysis Tools

Negative Feedback Management

Survey Builder

Element Analytics

Mobile Survey

Multi-Channel Distribution

Search/Filter

Quantitative Metrics

Usability Testing

Commenting/Notes

Access Controls/Permissions

Campaign Tracking

Collaboration Tools

Annotations

Web Traffic Reporting

KPI Monitoring

Real-Time Notifications

Video Support

Interactive Reports

Geotargeting

Demographic Data

Conversion Tracking

Issue Tracking

Real Time Reporting

Usage Tracking/Analytics

Tagging

Moderated Usability Testing

Build your package by picking plans for Hotjar Observe, Ask, and Engage products. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing

accessiBe vs Hotjar

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