Overall my experience has been awesome with this program.

So far we haven't been overly impressed with the calendar syncing and updating. It tends to lag quite a bit and poses some problems scheduling last minute bookings with our cleaners.

Intuitive and clean interface. App and website both work great.

Properly is a lifesaver for remote property managers.

Verification pictures are another great aspect to owners and cleaners who like to gather evidence.

The integration with booking software like Airbnb, Homeaway and Booking.com.

Software is at times buggy. Service staff continue to struggle with the technology, and it is not easy enough for them to use in most cases.

I love it's functionality and ease of use. Properly introduced me to my housekeeper that is bonkers good.

With no way to list an owners rate of service or a simple email capture we can no export to our accounting software. The lack of flexibility to schedule a staff member to a service.

Market place in my city (Perth, Australia) is limited.

Mind you, this was over $7000 AUD. It's so very disappointing that a company will destroy a relationship like this.

Connects me with cleaners, easy to use, takes the complexity away from running an airbnb.

Very easy to integrate and edit new properties. I love the calendar view.

I love the feature if the cleaner needs to report something wrong.

I recommend this software to all my Vacation Rental clients.

It's very easy to use once you get the hang of it.

Notifications of problems. Very easy to integrate and edit new properties.

I found very good cleaner through their software. Happy with their service.

I would be lost without Properly when it comes to organising my short term rental cleaners.

It's very easy to learn how to use which is a bonus. It's bright and clear when it comes to checking your calendar for bookings requiring a turnover clean.

I suggest adding a big warning/ flashy light if there's a missed cleaning after a guest checks out.

I love that this program has a lot of cleaners to choose from, and the list is growing. I also love that they can upload photos of their completed work.

I like that I can create visual templates of the cleaning that needs to be done. I do like much of the interface.

I miss the feature in which you used to hover the mouse over a name and it would show the balance due.

Can't say enough good about their solid product, their customer service, and their willingness to continually strive to make the best product they can offer.

Without RK, I would have easily been burnout once I hit 5 properties, and we would have never had the opportunity to provide employment to so many great people.

Sounds like a small point, but for me, it was very important.

Integrates well with website. Multiple useful applications.

Flexibility, amazing support for questions, ease of use, email templates (with tracking capabilities), access on my computer and iPad.

Thank you for creating this great Reservation Manager for us Reservation Key.

Res Key has worked incredibly well as a reservation system for our BB. Great reliability and excellent customer service when needed.

Best system for the money, excellent support, great for newbies and experienced users.

Anything that was a problem for me, they helped. There is also a forum where other users can assist each other.

Most of all, the representative is very responsive. If I don't understand something or I want to do something unusual, he helps me get the problem solved quickly and graciously.

The auto-responders are awesome and can be modified to fit each rental. Customers can easily pay through the links and emails provided.

The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking.

Still a few odd quirks with the software, in my opinion.

Just 1 thing missing: for bookings where more than 1 invoice needed (ex. touroperator orders and pay for room - guest pay for food and extras) you have to add 2 bookings and hide 1 of them.

We have been with ReservationKey for 4 years and have been very happy and fits our needs. Being a small B&B it is a great price point, while having the functionality of the big boys.

Fast, no errors, great service, fully responsive, i am very happy to have found this amazing system.

He and his team are very customer friendly and responsive.

The cost for value is great, as is customer service. I am very pleased with this product.

Cannot talk to a person if having problems but they do respond promptly to email.

I love that Reservation Key was so easy to set up and put into working order on my website right away. The ease of use for my customers was my main priority.

That there are no symbols to use, French language.

I love knowing that the online interface is up to date. I love being able to check just who canceled.

Tech Support is great, and whenever we find a bug,  Rep fixes it very quickly. They are also quite open to suggestions.

Overall I am very happy with the service provided by ReservationKey, and am particularly pleased with the excellent customer support and ability to directly communicate with the developers.

Pricing, quick set up, easy to use, connects to Expedia and other 3rd party vendors. Nice web site + online booking engine.

Great Customer Service -- really responsive, and personable. The Built In Website, and Payments.

The next thing that I found so wonderful is that it is so easy on the back end. I am not your traditional cookie-cutter hotel/motel.

It was fairly easy (if you know some HTML/CSS) to integrate and RK's support. Is fast and thorough, thanks to customer support staff.

They are very responsive and open to enhancements and suggestions. The system constantly improving and having more functionality.

However, that may be more a function of how I work rather than a problem with ReservationKey.

Very happy with Reservationkey, great solution for our hotel, easy to use and learn und great owner reports.

Great reservations system, integrates well with your web site, excellent features, highly recommend.

US Dollar

Properly is a cloud-based field service solution that helps homeshare owners, vacation rental hosts and property managers to manage housekeeping.


Properly provides users with a booking system that includes a synchronized calendar to manage staff and schedule cleaning jobs. Visual checklists help users to communicate tasks to staff, and also allow staff to document property condition. Cleaners can report problems related to damages and low supplies, send verification photos and receive feedback in real time.


Properly also offers a notification system that sends users text, email or push notifications when jobs are booked or updated. Users can generate custom reports and share access to listings and job requests. The solution integrates with listing platforms such as Airbnb and HomeAway, Channel Managers, PMS, iCal and Amazon Echo.


Services are offered on a monthly subscription basis that includes support via email, live chat and online helpdesk.



LongDescription

Status Tracking

Customizable Reports

Data Synchronization

Task Scheduling

Calendar Management

Housekeeping Management

Contact Management

Vendor Management

Real-Time Notifications

Work Order Management

Job Scheduling

Billing & Invoicing

Real Time Reporting

Third-Party Integrations

Maintenance Scheduling

Task Management

BASIC: free with up to 2 jobs sent per month

ADVANCED: $6/property/month (paid monthly) with unlimited jobs sent per month ($5.40/property/month when billed annually)

PRO: $10/property/month (paid monthly) with unlimited jobs sent per month, reports, and onboarding support ($9/property/month when billed annually)

PROPERTY MANAGER: unlimited jobs sent per month plus unlimited multi-user account, a dedicated success manager, and more. Contact Properly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Properly

Live Online

Webinars

Videos

ReservationKey is a cloud-based reservation management solution designed for hotels, inns, bed and breakfasts and other vacation rental businesses. Key features include a mobile-friendly user interface, calendar management, built-in email templates and online payment processing.


ReservationKey allows hotel managers to create reservation websites using built-in themes or customize pages. view property availability through a calendar. Bookings can be modified in the calendar view by dragging and dropping reservations to different dates.


ReservationKey lets users monitor traffic on the booking page, as well as when a customer makes an availability search. Users can also track reservations made by each member of their staff through individual staff accounts. The solution offers integration with MyAllocator that provides connections to other online travel agencies such as Airbnb, VRBO, Expedia, TripAdvisor and more.


Services are offered on a monthly subscription basis with support available via email, over the phone and through an online knowledge base. 



Owner Statements

User Management

Electronic Payments

Payment Processing

Multi-Channel Management

Access Controls/Permissions

Reservations Management

Credit Card Processing

Calendar/Reminder System

Single Property

For Vacation Rentals

Room Booking

Promotions Management

Customer Support

Email Templates

Booking Notes

Availability Indicator

Booking Management

Rate Management

Channel Management

Third Party Booking

Email Management

Website Integration

Front Desk Management

Activity Dashboard

Online Booking

Reporting & Statistics

Group Reservations

Multi-Property

Availability Management

Customizable Templates

Calendar Sync

Multi-Language

Discount Management

Customizable Branding

Activities Booking

Commission Management

GDS/OTA Integration

Reporting/Analytics

Built-in Accounting

Drag & Drop

Customer History

Inventory Management

Loyalty Program

Financial Management

Web browser (OS agnostic)

ReservationKey ricing is based on the number of units being managed. Prices range from $29/month for 4 units, up to $467/month for up to 500 units.

Properly vs ReservationKey

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons