-Configuration possibilities. -Their amazing and very friendly developers. -Easiness and compliance. -Meeting good quality expectations.

Great my members love it!

Practicality, easy to use, great customer care.

No complaints at the moment. I am happy with the product.

Made managing a stream of visitors much more manageable, and helped us direct visitors more effectively. As a result were able to track all of the KPI's from the purpose of your visit, when they arrive and and the total duration

Efficient visitor data capture, responsive support, customizable questions, real-time alerts

Deployment could be a bit smoother. But it got handled by Vendor quite professionally

we highly recommend MyLobby as a reliable and effective solution for streamlining visitors. The benefits it offers, coupled with exceptional customer service, have significantly improved our efficiency, visitor satisfaction, and overall service delivery.

Its ability to streamline the visitor experience, provide real-time staff notifications, seamlessly integrate with our workflows, offer customized data collection, and enhance visitor satisfaction have made MyLobby an indispensable tool for our services. However, what truly sets them apart is the exceptional customer service provided by their team. Their dedication to understanding our unique requirements and going above and beyond to adapt their services to meet our specific needs has been truly remarkable. This outstanding level of customer service has solidified our trust in MyLobby and made our experience with them even more exceptional.

One notable drawback is the limited options available for building forms/questionnaires. We have found that the current options provided by the product could be more robust and flexible, making it easier to create tailored questionnaires to gather specific visitor information.Additionally, we have identified some limitations in the interface of the product. While it is functional and user-friendly, an upgrade to the interface would greatly enhance the overall user experience. A more modern and intuitive interface would not only improve aesthetics but also contribute to increased efficiency and ease of use for both staff and visitors.

We initially got this product for COVID screening and temp scanning but we have been able to move away from that and make this a self check-in system to help speed up the clients experience and cut down wait time.

Ease of use and ability to make it fit our needs for check in process. They were able to listen to what we wanted and custom make a website that tied into the check in system. That is what is display on the TV's in our lobby so clients can see where their place in line is and status.

No real complaint but automatic reports sometime is hard to clear out.