-Configuration possibilities. -Their amazing and very friendly developers. -Easiness and compliance. -Meeting good quality expectations.

Great my members love it!

Practicality, easy to use, great customer care.

No complaints at the moment. I am happy with the product.

Made managing a stream of visitors much more manageable, and helped us direct visitors more effectively. As a result were able to track all of the KPI's from the purpose of your visit, when they arrive and and the total duration

Efficient visitor data capture, responsive support, customizable questions, real-time alerts

Deployment could be a bit smoother. But it got handled by Vendor quite professionally

we highly recommend MyLobby as a reliable and effective solution for streamlining visitors. The benefits it offers, coupled with exceptional customer service, have significantly improved our efficiency, visitor satisfaction, and overall service delivery.

Its ability to streamline the visitor experience, provide real-time staff notifications, seamlessly integrate with our workflows, offer customized data collection, and enhance visitor satisfaction have made MyLobby an indispensable tool for our services. However, what truly sets them apart is the exceptional customer service provided by their team. Their dedication to understanding our unique requirements and going above and beyond to adapt their services to meet our specific needs has been truly remarkable. This outstanding level of customer service has solidified our trust in MyLobby and made our experience with them even more exceptional.

One notable drawback is the limited options available for building forms/questionnaires. We have found that the current options provided by the product could be more robust and flexible, making it easier to create tailored questionnaires to gather specific visitor information.Additionally, we have identified some limitations in the interface of the product. While it is functional and user-friendly, an upgrade to the interface would greatly enhance the overall user experience. A more modern and intuitive interface would not only improve aesthetics but also contribute to increased efficiency and ease of use for both staff and visitors.

We initially got this product for COVID screening and temp scanning but we have been able to move away from that and make this a self check-in system to help speed up the clients experience and cut down wait time.

Ease of use and ability to make it fit our needs for check in process. They were able to listen to what we wanted and custom make a website that tied into the check in system. That is what is display on the TV's in our lobby so clients can see where their place in line is and status.

No real complaint but automatic reports sometime is hard to clear out.

Great business partners and team to work with

automated process and the streamline capacity

The updates would delay from system which caused issues in the tablet.

We have a lot of events, I like the fact that I can preregister guess and all they need to do is scan their QR code in the front lobby that expedites the whole process.

Sometimes visitor can fiddle with the tablet and escape the Mylobby application and then the next visitor doesn't know what to do. Although, I just found out that there's another plug-in and I have to download to fix it.

The overall result was pleasing specially when it comes to reducing the headache and administrative work during conventional sign in process

Providing detailed report showing total hours per contractorSaved management team several hours of admin workSupportive teamFeature Rich platform

Installation was not straight forward (As there is a printer and tablet and it needed some network connection) but MyMedia Team was supporting us closely to have stable installation

MyLobby has been a game-changer for our facility's visitor management. The security and workflow improvements we've seen are invaluable, It's a tool we should have implemented sooner.

Detailed reporting, administrative time savings, supportive customer service, many features set

A slightly complex installation process due to networking issues, but excellent guidance from the MyLobby team made it manageable.

- Visitor management- Employee management- Badge printing- Organizing visitor flow

- Admin layout may need to be a little more simplified

We like the fact that it's very customizable. It also has an emergency messaging capability that can be tailored to multiple different template messages. MyLobby can even segregate which groups of people you want to send your message out to. We utilized this for staff that were trained in First Aid for emergency situations in our offices.

The back-end setting configuration was a little bit confusing at first. But in overl good experience.

Great and personalized support, we had an issue with our unit but it was taken care of very quickly and without charge.

Android OS is a bit finicky, something running off Linux or Raspbian might have been easier to manage.

MyLobby has transformed our screening process, reducing labor intensity and allowing us to automatically log data. It provided a vital solution when we needed to automate our manual screening process for both visitors and employees, doing so in a way that was effortless and effective. While there's room for improvement integration fcapabilities, the overall functionality is exceptional.

Ease of use, customizable forms, multiple location functionality, good value for money.

Could use more flexibility in integrations

- Was a really helpful solution for hard times during Covid

- Temperature taking capability which was a highly needed feature at the peak of Covid- Access Control over patients coming in

It took a little back and forth during installation for all hardware to work together