About Digitail

Digitail is the all-in-one veterinary practice management software you’d wish you had sooner. This cloud-based software offers easy and ready-to-use shortcuts and reports that every practice can use to save time. Digitail has all the features your practice needs to thrive, so no need for multiple platforms or additional fees. It comes with a built-in mobile app for pet parents, 2-way chat, and telemedicine options to communicate with your clients on top of numerous integrations (Antech, Idexx, Vetcove, Quickbooks, and many more). Hello, improved communication and productivity! Plus, Digitail offers unlimited training, so the onboarding process is a breeze and you get 24/7 human support. If providing high-quality care and maintaining a great customer experience i...

Digitail Pricing

$95 per month billed yearly or $119 per month billed monthly for MOBILE VETS version $159 per month billed yearly or $199 per month billed monthly for GROWTH version

Starting price: 

$95.00 per month

Free trial: 

Available

Free version: 

Not Available

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In Digitail, the invoice is created automatically! All the services and products used in the Plan section will directly appear on the invoice.

Digitail User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 55 reviews

User Profile

Monica

Verified reviewer

Company size: 2-10 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2020

User friendly solution for both vets and pet owners.

Pros

The fact that someone came with a very ingenious solution for digitalizing not only pet's healts records, but also all the registers that our country legislation requires and was able to make it user friendly helped me and my colleagues the most. Now we don't lose precious time doing the inventory every month, or checking if our assistants have removed pricesely the drugs used that day from our stock, or even calling the owners for a vaccine or a check-up reminder. We can focus on what we supposed to from the beginning, saving pets life without being preocupied that maybe you are left out of stock for some drugs or that maybe Charlie the Pug forgot about his annual check-up. And in the end, the owners are pleased to have a virtual health book in their personal phone at any moment with an accurate history of past and future appointments in our clinic.

Cons

At first I thought it will be difficult to transfer the old virtual database to Digitail, but I was pleasantly surprised that their consultants found a personalised solution for us that dind't require as much time or effort as expected.

Response from Digitail

Thank you Dr Monica! It was a pleasure to assist you with the data migration!

Replied April 2020

Douglas

Company size: 2-10 employees

Industry: Veterinary

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2022

Constantly Updating

This team is constanty updating and improving. I have been with them from early in the process and it has developed dramatically! Can't wait to see where it continues in the future!

Pros

Eventually the app interacting directly with the PIMS will be the strength of this software. It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at.

Cons

The biggest con is the age of the company. They are constantly looking to increase the integrations that they have access too and as that continues to broaden the strength of the product with continue to improve.

Reasons for switching to Digitail

I wanted a cloudbased program that allowed for ease of use on the move.

Response from Digitail

Thank you so much Dr C!! The advice that we have received from you and your team has been super helpful!

Replied May 2022

Ashley

Company size: 201-500 employees

Industry: Veterinary

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

Digitail Review

My [personal] experience has been fairly positive. My students and team have had more difficulty with the product.

Pros

I like the patient records the most. The design is great and very through. It is very helpful for doctors and technicians to ensure that they get a full SOAP on their patients.

Cons

The inventory management; due to the fact that once a product was in the system I can not change the product except for adding or subtracting units from it.

Response from Digitail

Thanks so much Ashley! We'll be making sure to give more flexibility around inventory!

Replied May 2022

Louis

Company size: 1 employee

Industry: Medical Practice

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
1

Functionality

out of 5

June 2021

Single doctor mobile review

Pros

The team at Digitail are friendly and responsive, which has a single doctor practice is extremely helpful.

Cons

Early in development, functionality is still being built out

Response from Digitail

Hi Dr Louis, Thank you for your feedback! Our team will reach out and share more info about the new features that have been already launched! You can also get early access to our development roadmap and vote on the priority of the features!

Replied July 2021

Sheila

Company size: 11-50 employees

Industry: Veterinary

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Digitail

Our overall experience with Digitail has been very positive and we would recommend Digitail to other potential users because of the ease of implementation and use, the very engaging and helpful support team, and the helpful resources.

Pros

We are more efficient and consistent with the prepopulated SOAP templates. They have decreased the amount of time the vet needs to enter information significantly so that she can spend more time with the patients. The main consultation screen is very easy to follow and concise making it easy to transition from one tab to another. The communication between the client and staff is very easy with the app. Sending an email/text from the software is very easy.

Cons

As a non-profit we get subsidy grants and we are working to see how we can utilize this "discount" in the system.

Reasons for choosing Digitail

Digitail was chosen because it is very user friendly on the clinic side as well as for the client.

Response from Digitail

Thank you so much Sheila!! So happy to be working together!

Replied May 2022

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