Digitail is a cloud-based customer relationship management (CRM) solution designed for veterinary clinics. The solution helps with staff and client communication, billing and invoicing, lead tracking, appointment management, patient management and inventory management.

Digitail’s contact management feature enables clinics to create and maintain a database of their staff and patients records. Records can include information such as personal details, pet name and breed type, medical history, scheduled checkups and more. A timeline feature lets staff members see scheduled appointments, reminders and upcoming events.

Clinics can create mandatory follow up schedules which can include regular checkups, vaccinations and more. These schedules can be customized for different breeds or customized for specific pets. The automated invoicing feature creates invoices after patients visits and sends them to clients via email.

Digitail is available on a monthly subscription basis and offers support via phone, email and live chat.



7 Reviews of Digitail

Overall rating

5.0 / 5 stars

Showing 1 - 7 of 7 reviews

November 2018

Alina Aurora from Michelin

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Useful financial & accounting insights

Easy to use, good support and straightforward. The team also helped me with building a custom report for my clients.

Pros

I'm a financial advisor for veterinary clinics and I have to say that Digitail made my life easier.
It has a good data structure, I can export data easily and it provides insights that help me suggest accurate growth plans and actions for my clients.

Cons

I would love to use it for other clients but it is only focused on the Veterinarian sector.

Response from Digitail of Digitail

Replied November 2018

Thank you Alina! Should you need any additional reports please let us know!

November 2018

Raluca from Medviovet

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

It's a game changer.

Replaces paper health records with a cloud based records and also reducing the time spent on filling out registries.

Pros

The fact that is very user-friendly and it is easy to use.

Cons

The fact that I didn't know earlier about the sofware,

Response from Digitail of Digitail

Replied November 2018

Thank you very much for the kind words! We will pass on the information to the team!

August 2018

Razvan from Aviation

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great software for great vets

I have been in close contact with the Digitail team after subscribing and I know that they are planning some great enhancements to the whole experience of the user. Looking forward to seeing them and feeling really lucky to be part of their adopters.

Pros

I like the fact that it is focused on the vet needs - offering suitable functionalities and features for any type of practice and size. The platform is easy to use and has a clean design.

Cons

I would like to have a better integration in my region with the accounting services and make online payments.

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

A very useful soft for veterinarians

It really helped our clinic be more organized, the communication with our clients got better.

Pros

The support team was very active and prepared for all needs

Cons

I have nothing to say at cons

December 2017

Georgiana from Hemopet

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Easy to use. It helps both the veterinarian and the owner

Pros

Intuitive. It is very easy to keep up with a patient's evolution by looking for his history in digitail. It also helps the owner to always have access to information about his pet's health

Cons

It would be great if the program would work a little bit faster. Nothing else to add as a con.

December 2017

Gheorghita from Medviovet

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

I think that for me is perfect!

Improve services and save time!

Pros

That it has features from multiple programs. I don't need anymore my old programs for my veterinary activities.

October 2017

Daniela from Vet Engine

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Easy to use interface, supportive tech team, personalized solutions

Pros

I have used several software products for managing patients but Digitail is, by far, the most user-friendly platform. It offers me valuable information for managing the business and I am guaranteed a flawless communication with all my clients.
I hear they work on adapting the system to automate the ordering system with suppliers, which I am so looking forward to! It will help me save valuable time and resources.
Optimized for PC, tablet, mobile - easy to use from everywhere!

Cons

You need a permanent broadband connection, it does not work offline.