# Digitail Software Reviews, Demo & Pricing - 2026 > Review of Digitail Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/veterinary/digitail-profile --- [Home](https://www.softwareadvice.com/) / [Veterinary Software](https://www.softwareadvice.com/veterinary/) / Digitail Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/)[Alternatives](https://www.softwareadvice.com/veterinary/digitail-profile/alternatives/) # Digitail 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Digitail 4.7 [(96)](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/) Pricing Starting at $289.00 per month ### About Digitail Digitail is the leading AI-native, all-in-one platform built to power every part of your veterinary clinic, from scheduling and exams to billing, inventory, and client communication. Trusted by over 10,000 veterinary professionals worldwide, Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time. With 15+ built-in AI workflows, 30+ integrations, and a connected Pet Parent App, Digitail unifies your medical records, payments, and communications in one seamless cloud platform. Features like AI SOAP dictation, smart charge capture, automated follow-ups, and real-time inventory tracking eliminate manual work and missed revenue, so your team can focus on care, not clicks. Enjoy migration, white-glove onboarding, and dedicated support from real vet professionals who understand your day-to-day. See Digitail in action by booking a free, personalized demo today! ## Digitail User Interface ## Popular Digitail Alternatives Main Product Digitail 4.7 [(96)](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.70Value for money - 4.69Customer support - 4.38Functionality Pricing Starting at $289.00 per month Alternative Product [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/) 4.6 [(283)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) Ratings Breakdown - 4.62Ease of use - 4.56Value for money - 4.66Customer support - 4.38Functionality Pricing Starting at $116.00 per month Alternative Product [Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/) 4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.78Value for money - 4.91Customer support - 4.77Functionality Pricing Available upon request Alternative Product [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/) 4.7 [(87)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.75Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at $299.00 per month Alternative Product [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/) 4.6 [(277)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.49Value for money - 4.53Customer support - 4.49Functionality Pricing Starting at $260.50 per month Alternative Product [IDEXX Neo](https://www.softwareadvice.com/medical/idexx-neo-profile/) 4.2 [(117)](https://www.softwareadvice.com/medical/idexx-neo-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.34Value for money - 4.54Customer support - 3.90Functionality Pricing Starting at $290.00 per month ## Digitail Pricing and Plans Starting price: $289.00 per month Free Trial Free Version Digitail $289.00 per user, per month Plan includes: - Cloud-based - SOAP Medical Records - Scheduling & Online Booking - Inventory Management - Billing & Payments - Wellness Plans - Email Campaigns - Pet Parent App - Reporting & Analytics - Flowboard Read More ## Digitail Features - Popular features found in Veterinary Billing & Invoicing Calendar Management Client Management Confirmations/Reminders EMR/EHR Imaging and X-rays Inventory Management Payment Processing Prescription Processing Treatment Planning - More features of Digitail Activity Dashboard AI Copilot Alerts/Notifications API Appointment Scheduling Charting Communication Management CRM Customer Database Data Import/Export Document Management Document Storage Electronic Payments Electronic Signature Email Reminders E-Prescribing Generative AI Historical Reporting Invoice Management Live Chat Medical Billing Patient Intake Patient Portal Patient Records Management Reminders Reporting & Statistics Self Service Portal SMS Messaging SOAP notes Status Tracking Task Scheduling Telemedicine Template Management Third-Party Integrations Workflow Management ## Digitail Integrations SendGrid Integration rated undefined from -1 review Stripe Billing Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Talkatoo Integration rated undefined from -1 review Vetcove Integration rated undefined from -1 review ReviewTrackers Integration rated undefined from -1 review See all 13 integrations ## Digitail User Reviews Overall Rating 4.7 Ratings Breakdown 5 84% 4 9% 3 3% 2 2% 1 1% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.7 Functionality 4.4 Monica B. Verified reviewer Veterinary 2-10 employees Used daily for more than 2 years Review source Reviewed April 2020 User friendly solution for both vets and pet owners. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The fact that someone came with a very ingenious solution for digitalizing not only pet's healts records, but also all the registers that our country legislation requires and was able to make it user friendly helped me and my colleagues the most. Now we don't lose precious time doing the inventory every month, or checking if our assistants have removed pricesely the drugs used that day from our stock, or even calling the owners for a vaccine or a check-up reminder. We can focus on what we supposed to from the beginning, saving pets life without being preocupied that maybe you are left out of stock for some drugs or that maybe Charlie the Pug forgot about his annual check-up. And in the end, the owners are pleased to have a virtual health book in their personal phone at any moment with an accurate history of past and future appointments in our clinic. Cons: At first I thought it will be difficult to transfer the old virtual database to Digitail, but I was pleasantly surprised that their consultants found a personalised solution for us that dind't require as much time or effort as expected. Vendor Response Thank you Dr Monica! It was a pleasure to assist you with the data migration! Replied April 2020 Read More AB Alicia B. Verified reviewer Veterinary 11-50 employees Used daily for less than 12 months Review source Reviewed April 2026 Digitail is made for you! 5 There is continued updates that continue to adapt and make the system more efficient for clinical practice and easy access to help with great response time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Digitail is user friendly and the AI integration along with other integrations make workflow efficient. Cons: Some things are not fully utilized at our practice and can be made more useful for hospitalized patients- the whiteboard is an example. Reasons for switching to Digitail Wanted to switch to a cloud based PIMS system. Vendor Response Thank you so much for the thoughtful review! We're glad to hear that the AI integration and overall workflow efficiency have been making a difference at your practice. The whiteboard feedback for hospitalized patients is really valuable, and that's exactly the kind of specific, clinical insight that helps us prioritize meaningful improvements. We know inpatient workflows have unique demands, and we want Digitail to rise to that. That said, we have plenty of resources to help you learn how to fully utilize Digitail on our website. It's also wonderful to hear that our support team has been responsive! We work hard to make sure help is always close by. Keep the feedback coming, and thank you for being such an engaged part of the Digitail community. Replied May 2026 Read More GC Georgiana C. Verified reviewer Veterinary 2-10 employees Used daily for more than 2 years Review source Reviewed March 2020 the best platform for veterinary clinics 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We started using Digitail 2 years ago and it has been the best decision for our practice. The features that helped us the most were the reminders for appointments that the platform sends automatically to pet owners and the support that the platform offers for keeping patient records. Before Digitail we had to call the owners ourselves to remind them about their appointments and we kept all patient records on paper and that was very time consuming. Cons: Because before Digitail we were using pen and paper, it took a while for the staff to get used to the new order of things, but their customer support is always there to help. Read More AS Anne S. Verified reviewer Veterinary 2-10 employees Used daily for less than 12 months Review source Reviewed April 2026 Extremely Versatile, Full of Bonus Features, Best All-Around Vet Software! 5 A+ I am glad I chose Digitail as my software. I had used Woofware at VCA, Avimark, Covetrus pulse, EazyVet and Banfield's soft ware. I loved the Shepherd software interface and invoice/flow task board/medical record combining but ultimately I chose Digitail because of the client facing app, telemedicine - virtual lobby and mapping for mobile house calls. It is also very easy to document client interactions and they can also interact and request appointments through the app. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love Digitail's accessibility via tablet and phone, which is what I use the most o house calls. I also love the ability to store digital files in their cloud that owners can access via link instead of having to email huge files. I also love the client facing app where owners can access their pet's records and if traveling, other digitail vets can too. Cons: There are a few things I can not move, like the chat bot and announcement tabs. Sometimes they are in the way and I have to turn the phone sideways to get them out of they way. It should be a choice if the user wants it in the menu or easy access. Reasons for choosing Digitail There were many others that I am familiar with and would never choose for myself, the ones listed before and Neo and Corner stone could be added to the list. Vendor Response Thank you so much for this incredibly thoughtful review. Coming from someone with hands-on experience across so many platforms, choosing Digitail means a great deal to us. We don't take that lightly. It's wonderful to hear that the mobile accessibility, cloud file sharing, and client facing app are all working so well for your house call practice. That kind of flexibility is exactly what we had in mind, and it's great to hear it translating so well in the field. Your feedback on the chatbot and announcement tabs is really practical. Being able to customize what's visible and within reach on a smaller screen is a completely reasonable ask, especially for mobile-first users like yourself. We've noted this. Thank you again for such a detailed and generous review! Replied May 2026 Read More CC Christopher C. Verified reviewer Veterinary 2-10 employees Used daily for less than 12 months Review source Reviewed April 2026 Easy Workflow 5 Great so far! Clients seem to like the ease of use from their end. Scheduling is easy. Only thing different is that we would wish it to be easier to block selected time on a day, or simply click on a time to block/add task, instead of having to create one from scratch and make sure selecting the correct date and time. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of use once familiar with the system. The AI Tails agent saves SO much time doing records. The AI assistant works wonders when we have questions on the fly! Cons: Took a little longer than expected to get used to the system. Occasionally seems that processes are repeated when it comes to making services and products, but it's a learning curve. Reasons for choosing Digitail Value, customer service, initial demo, mobile friendly Vendor Response Thank you for the kind words, we're so glad Tails AI is saving you real time! We totally understand that every new system has a learning curve, and we appreciate your patience as your team got settled in. It's great to hear it's been smooth sailing since. Thanks for growing with us! Replied May 2026 Read More AG Aleshia G. Verified reviewer Veterinary 2-10 employees Used daily for less than 12 months Review source Reviewed April 2026 Amazing Program! 5 Amazing! They are always updating things and making things easier. The flow is very smooth. Very helpful AI service that can get things you need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is so easy to schedule and add patients as well as keeping track of inventory and products. Great! Cons: Nothing. This program is great. We went from paper only records and invoicing to this program and it has been a very smooth transition. Reasons for choosing Digitail Liked the support we were offered. Liked the look of the program better. Vendor Response Wow, thank you for this! Going from fully paper-based to Digitail and calling it a smooth transition is honestly one of the best things we could hear. That means a lot to our whole team. We're thrilled that scheduling, patient management, and inventory are all hitting the mark for you. And we'll keep the updates coming! Thanks so much for the kind words. Reviews like this truly make our day! Replied May 2026 Read More JB Jessica B. Verified reviewer Veterinary 2-10 employees Used daily for less than 6 months Review source Reviewed June 2026 would recommend 5 We recently switched softwares over to Digitail and so far it has been great! The customer service is top notch and everyone has been so helpful. It's aesthetically pleasing and is super user friendly! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- user friendly - aesthetically pleasing - TAILS AI - app for clients - the data migration team and our personal individual who helped us with the migration was phenomenal, so helpful Cons: The migration process was a bit difficult but that could also be because it was more difficult based on the software we previously came from. The customer service team has been SO helpful. Reasons for switching to Digitail not user friendly, no app for our clients, was too old school Vendor Response Hi Jessica! Great to hear the migration landed well, and we're thrilled that your Onboarding Specialist and our Customer Service team made that process feel manageable. TAILS AI and the client app are two of the things we're most excited about, so it's good to know they're working for you. Thanks for making the switch, and can't wait to see what you can achieve with Digitail! Replied June 2026 Read More AF Autumn F. Verified reviewer Veterinary 11-50 employees Used weekly for less than 6 months Review source Reviewed May 2026 Efficient and User-Friendly, with Room to Grow 5 My overall experience with Digitail has been positive—it’s easy to use, streamlines daily workflows, and improves client communication, though it has a few limitations in advanced customization. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about Digitail is its all-in-one, easy-to-use system that streamlines clinic workflows and client communication. Cons: What I liked least about Digitail is that it can feel limited in customization and may not cover every advanced feature some clinics need. Vendor Response Thank you so much for taking the time to share your feedback, Autumn! We're thrilled to hear that Digitail has been making your daily workflows smoother and improving client communication; that's exactly what we're here for. If there are specific features or configurations you'd love to see, we'd genuinely love to hear them, as users like you directly shape our release roadmap. Thanks again for being part of the Digitail community! Replied May 2026 Read More KB Kaytee B. Verified reviewer Veterinary 2-10 employees Used daily for less than 6 months Review source Reviewed April 2026 Digitail for AVCH 5 I have a love/hate relationship for Digitail. There are some steps that are super easy and some steps that are harder than they need to be. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: The new task update to pending waitlist etc. I like that it is cloud base and I can access everything from home. Cons: Refunds, every step requiring multiple steps. When filling meds that are not in stock it would be nice to me able to choose dispense now on the medication tab or dispense later so that when the meds arrive we can print the label without having to disable the old rx and make a new one or else the cost is 0 dollars. Vendor Response Thank you for being so candid! The 'love/hate' relationship is something we truly appreciate hearing because it means you're engaged enough to notice both what's working and what isn't. That kind of honest feedback is gold for us. We're glad the cloud accessibility and the new task updates are landing well for you! On the medication dispensing workflow, that's a really specific and practical pain point and we hear you. We actually have a Product Presell feature in Beta that may help with this. It lets you sell non-consumable products that are currently out of stock and supply them later once inventory arrives, without having to disable and recreate anything. If you haven't had a chance to explore it yet, our support team would love to walk you through it! Reducing unnecessary friction in daily workflows is a priority, and notes like yours help us identify exactly where those friction points live. Thanks for taking the time to share your feedback! Replied May 2026 Read More PF Paola F. Verified reviewer Veterinary 2-10 employees Used daily for less than 12 months Review source Reviewed May 2026 Receptionist/Veterinary Assistant Experience with Digitail 5 Great experience. Aesthetically pleasing, ability to connect with clients through a chat at any time, and communicating is easy. I am able to do everything directly through the platform, such as sending emails, updating and sharing records, keeping contact with staff through the platform, and just about anything! Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its accessibility from multiple devices, and thoroughness in patient record detail features. Communication is easy with the team through internal notes and comments, and with clients through email, and chat. Cons: The program is a bit complex because it has so many features and many workarounds, so the learning process and to feel comfortable with the program takes longer. Vendor Response Hi Paola, thank you for the kind review! Doing everything (emails, records, client chat, staff comms) from one place is exactly the experience we're building toward, so it's great to hear that's landing for you. The multi-device accessibility and having patient records that thorough in one place makes a real difference for a busy practice, and knowing the internal notes and client chat are making communication smoother for your team is great to hear. Thanks for taking the time to share this — it means a lot to the whole team! Replied June 2026 Read More Showing 1 - 10 of 96 Reviews [See All Reviews](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/) ## Digitail Popular Comparisons [DaySmart Vet vs Digitail](https://www.softwareadvice.com/compare/64441-digitail/vs/356421-DaySmart-Vet/)[Instinct Science vs Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/vs/instinct-emr/)[Covetrus Pulse vs Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/vs/evetpractice/)[Shepherd vs Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/vs/shepherd/)[ezyVet vs Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/vs/ezyvet/)[Cornerstone Software vs Digitail](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/digitail/)[IDEXX Neo vs Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/vs/idexx-neo/)[Provet vs Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/vs/provet/) [Compare All Alternatives](https://www.softwareadvice.com/veterinary/digitail-profile/alternatives/) ## See what companies are saying about Software Advice