--- title: "ezyVet Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ezyVet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ezyVet is a good fit for you!" source_url: "https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Contact Management Software](https://www.softwareadvice.com/crm/contact-management-comparison/) / [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/) / ezyVet Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/veterinary/ezyvet-profile/) Reviews [Alternatives](https://www.softwareadvice.com/veterinary/ezyvet-profile/alternatives/) # ezyVet User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 278 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 204 reviews (73%) - 4 stars: 60 reviews (22%) - 3 stars: 1 reviews (0%) - 2 stars: 7 reviews (3%) - 1 star: 6 reviews (2%) ### Most mentioned pros - Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time. - We are very software heavy at our hospital and this helps when it comes to all the things we need to do for workflow, communication with our primary veterinarians and clients, as well as team functionality. - I love both the flexibility compared to older clunkier PIMS like Cornerstone and Avimark and the security of having a cloud-based practice management software program. ### Most mentioned cons - I often have to click the treatment plan note area multiple times in order for my cursor to stay in the treatment plan area, sometimes i will be typing and not even realize my cursor was not in there anymore and i have to retype the notes. - The data collection for management is incredibly difficult and simple items like vaccine recalls are impossible. - We have had disaster after disaster with inventory management, billing issues, bath number frustrations, the list goes on ## ezyVet customer reviews Showing reviews 1-25 of 278 (page 1). ### Good Cloud-Based Vet Software - Overall rating: 5/5 - Reviewer: Kandi N. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's a very complete software for veterinarians. It has a lot of features I've not seen on other programs which is nice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The reporting features are great-so many KPI's tracked and sorted for you instead of having to pull the raw data and then put it in your own spreadsheet. #### Cons How many colors and tabs there are to navigate places. It seems so confusing - trying to remember how to get where you need to. #### Reasons for switching to ezyVet Needed cloud based software at my new hospital so we can all work from home if needed. --- ### Get Ezyvet to make your life "Ezy" - Overall rating: 5/5 - Reviewer: Elizabeth P. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had a great experience with Ezyvet. From onboarding to go live I felt very prepared and helped. Would recommend to other hospitals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ezyvet has greatly improved my hospital's efficiency and record taking. The time we save on charting is significant compared to cornerstone. I love the ease of access to the information and how each thing is bundled into categories. It is so easy to send records from ezyvet and also it itegrates with my online pharmacy and texting service which has saved me so much time. The cost is better than cornerstone also. Great value for money spent. Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time. #### Cons I've loved all features of ezyvet so far. I don't necessarily like all the frequent updates, but they are not terrible. #### Reasons for choosing ezyVet better features in ezyvet. Integrated with more things. #### Reasons for switching to ezyVet cornerstone cloud was going away and we wanted to be able to access from anywhere --- ### Great cloud-based medical records software - Overall rating: 4/5 - Reviewer: Michael K. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used unspecified for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been very good. There was some confusion and disruption in the initial transition to ezyVet, but this was almost entirely due to a lack of preparedness on our (hospital) part, and not the fault of the ezyVet team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloud-based, and (effectively) paperless medical record system, that allows access to all information in hospital, and remotely, but very securely. Very flexible and intuitive program that new employees seem to pick up reasonably quickly. Great integration with complementary software programs and companies, allowing easy transfer of information and excellent fee capture. Responsive customer support. #### Cons Like any software there are always minor features or customization that would be useful in our particular practice, but are not possible as they would disrupt essential features for other clinics. That said, ezyet is far more individually customizable than any other program I am aware of, so this criticism is simply the nature of any program that serves more than one individual hospital. The ezyVet customer support team are very open to feature suggestions and requests, and aim to incorporate them whenever possible. Occasionally bugs appear following rollout of a new software release, though these are rare, almost always minor, and rapidly rectified. These are far outweighed by the constant improvements and automatic updates in the program provided frequently as part of being a customer. #### Reasons for switching to ezyVet The previous program did not provide the records, communication, and fee capture features we needed in our expanding hospital, and did not provide any remote access option at the time. After reviewing around 10 different programs, ezyVet was clearly the most well-suited to our Specialty and Emergency practice. --- ### Practice Manager - Overall rating: 5/5 - Reviewer: Whitney W. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love Ezyvet it fits our busy mixed animal practice very well. We integrate anything we can into Ezyvet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Cloud based, flow follows the patient, seamless with lots of integrations. Staff feel it is easy to use. #### Cons Support could be a little better in more timely manner. Seems to have gotten slower when you have a question. #### Reasons for choosing ezyVet ezyvet more up to date and easy to use and fits the flow of the appointment #### Reasons for switching to ezyVet wanted cloud based for the hospital with no server --- ### Best PMS ever! - Overall rating: 5/5 - Reviewer: Autumn T. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a fantastic overall experience with ezyvet. Very easy to use and I love the customization. I love that super admins have the flexibility to do things, build things, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The flexibility it has for super admins, customization, integrations, and features. We are very software heavy at our hospital and this helps when it comes to all the things we need to do for workflow, communication with our primary veterinarians and clients, as well as team functionality. #### Cons Taking away features that people enjoy and are extremely helpful during new upgrades. Over the last year, it also seems like the support has declined as well. There have been many time where I have called and requested a call back and stay in queue, and I've never gotten a call back. There are also times where I decide to wait, and then I get hung up on after being on hold for over an hour. #### Reasons for choosing ezyVet ezyVet is more equipped for our size practice and has way more functionality and flexibility. #### Reasons for switching to ezyVet We were very upset with Smartflow initially, which is why we made the switch to Instinct. Instinct was not a good fit for our hospital, so we transitioned back and got VetRadar. --- ### Is Ezyvet worth the change - Overall rating: 2/5 - Reviewer: Sue S. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I had hoped it would be better than what we were sold. Too many ways to get to the same place which can confuse staff who have never used the program before. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The clinical setout is easy to use and view histories and to be able to choose what you do and do not want to see makes things simple. Internal memo's are wonderful and help with internal communication. #### Cons The IT support is very hit and miss on how helpful they are. The IT upgrades are rarely useful and honestly I often shake my head as to why they don't seem to listen to the vets on the ground. Very difficult to put in a complaint to anyone and get things done. The data collection for management is incredibly difficult and simple items like vaccine recalls are impossible. #### Reasons for choosing ezyVet They gave a great sales pitch and was not owned by Idexx then so not as big as it is now #### Reasons for switching to ezyVet they were not cloud based and it was limited in its functions --- ### The Best Practice Management Software for Small Animal Hospitals - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful. No software is perfect, but this is the closest we found during our demos and we looked at a lot of options. ezyVet hasn't let us down. yet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is intuitive for all of our team to use and is reliable. The implementation was also very easy with the onsite team to assist us during the first week of our rollout. #### Cons I wish customizing reports were a little easier. We run a lot of reports and sometimes we need to call for assistance in creating them. Overall, the reporting is robust. #### Reasons for switching to ezyVet We initially moved from Cornerstone to something cloud-based, Daysmart-Vetter. Their implementation was not the best and we had issues. --- ### Super helpful for our small animal & exotics practice - Overall rating: 5/5 - Reviewer: Belle Lae M. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I give it a solid 80%... There are some features that I hope will come later & I hope they are actively testing AI integration, but day to day it runs our practice management effectively & I wouldn't change. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I am such an advocate of EzyVet since we joined in May 2023. It has helped us tidy up our inventory & client communications so so much. I like how we can customize it to the needs of our practice. Is it perfect? No, but it definitely makes us more efficient & we are better set up to capture charges accurately by creating templates for all of our therapeutics, procedures & surgeries. #### Cons I wish we could link better with Jotform & other externals to make our CSR team workload better. I MASSIVELY wish it integrated with WhatsApp. #### Reasons for switching to ezyVet Evo felt very outdated & gave us limited capabilites for tracking KPIs, clinet compliance etc. --- ### complete garbage - Overall rating: 1/5 - Reviewer: Dale C. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered horrible. We have had disaster after disaster with inventory management, billing issues, bath number frustrations, the list goes on #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros I have absolutely nothing positive to say about this software. I have been in the vet med field for over 20 years, this system is absolute garbage #### Cons Everything, this system is tedious, time consuming and completely and unnecessarily dumb. everything takes so much more time to do and has killed our efficiency #### Reasons for switching to ezyVet corporate decided so they could better monitor us --- ### Don't buy in. - Overall rating: 2/5 - Reviewer: Richard G. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered One of the worst companies I have dealt with in business. They are in it for the money. They knowingly lock you in to a contract that you can't get out of. Then they do not complete their portion of any work but if there is a delay it is all on the user. Once you finish implementation, you are on your own to just figure it out. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The features they sold us on will be awesome if they worked. The ability to work between multiple sites. The ability to control inventory over multiple sites. #### Cons There is absolutely no help in setting the software up. They charge ALOT of money for this phase, but it is all DYI. The implementers don't know their own software. No two people can tell you the same thing. Most of the time they contradict themselves. You have to learn how to set up the software and use the software on your own by watching videos. The videos don't match what the implementers say, nor do they match the quizzes in the training. It does not do what they say it will do. #### Reasons for choosing ezyVet Monthly cost. But due to hidden fees, they probably ended up the same in cost. Also rhapsody had a third party doing reminders and the wellness plan. #### Reasons for switching to ezyVet We wanted to go to a cloud based software that would allow us to manage clients, patients and inventory in one place. We also wanted to bring reminders and our wellness plan into the system to alleviate issues that have developed with third party software. #### Vendor response Hello Richard, We are terribly sorry you did not have the experience you were after. Our onboarding team goes above and beyond to give new customers the best possible start to new software. Thanks for sharing your feedback. The ezyVet Team Replied May 2021 --- ### Ezyvet has grown with our practice. - Overall rating: 5/5 - Reviewer: Ginger R. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been with ezyvet for approximately 8-10 years and it has continued to improve and grown with our practice. I am still learning new features & it has evolved a lot since the beginning. Inventory tracking has improved tremendously with the ability to track inventory in the hospital and all truck locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloud Based- so we can access records from all of our devices. It has grown with our practice, and they continue to make improvements. #### Cons Would like to be able to apply a vaccine or product to an entire barn of horses at one time. #### Reasons for choosing ezyVet We used Advantage Equine before and loved it but hated synching and we out grew its capabilities. The ability for it to continue to grow with us made us try ezyvet. Switching PIMS is a huge undertaking for a practice and we hope to never have to do it again. We worked directly with Hadleigh- the company president at the time. Implementation was difficult back then, but that was many years ago. --- ### Good cloud-based product - Overall rating: 4/5 - Reviewer: Erin M. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. Fairly intuitive, however quickly scanning through records can be a bit cumbersome. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That it is cloud-based, and you can submit tickets to have the software modified. Also being ablento have multiple patient tabs open at once. #### Cons Scanning through the history is cumbersome, I often want to see SOAPs and meds, but the views get cluttered with invoicing, communications, etc. #### Reasons for switching to ezyVet To get a cloud-based software, so farm vets had access. --- ### Ezyvet is the way of the future - Overall rating: 4/5 - Reviewer: Mathew H. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The tech support is great, the software is pretty user friendly. Being able to access it from home is a huge plus. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being an internet based system relying on the cloud brings it more from the 90s into the future of veterinary medicine. #### Cons There will always be software downsides that the company is working out. We miss being able to flag accounts for 'dangerous' dogs #### Reasons for switching to ezyVet The software was becoming outdated and forseeing the need for an internet/cloud based software it was best to change now. --- ### Amazing features and ease-of-use - Overall rating: 5/5 - Reviewer: Mark B. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Efficiency of note taking, speed/ease of working from home, straightforward functionality and organization. #### Cons Not coordinating fully with all lab equipment (IDEXX is good, but Zoetis labs do not entirely coordinate), group codes not able to be used in estimates makes things a little harder #### Reasons for switching to ezyVet Needed a product that was faster-moving and would allow for more efficiency overall. The cloud-based tech makes it easier to work from home or anywhere else that has internet or a hotspot can be set up. --- ### ezyVet for Equine Veterinary Medicine - Overall rating: 5/5 - Reviewer: Jerusha D. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, we love ezyVet. It has made our day to day work flow extremely fast & easy. We can handle increased work loads because the software is versatile, customizable, & intuitive. It is also greatly helpful in managing the financial/collections side of the business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, ease of data back flow through 3rd party integration, easy of changing between Client/Patient/Financial/etc tabs, ease of reporting, ease of use of the records tab, & more! #### Cons This software is definitely geared toward small animal and in office use. If they want to attract more equine practice clients, they need to make changes (some I've explained previously & in this review). #### Reasons for choosing ezyVet Ease of use, general functions were easier & more intuitive #### Reasons for switching to ezyVet Cornerstone was out of date & again not geared towards a mobile equine practice. It was not customizable & often created frustration in the usage of it for day to day tasks. #### Vendor response Thanks for your awesome review Jerusha! We are very pleased to hear that ezyVet has made your day to day work flow much easier and faster to manage and you can now handle increased workloads. Once again thank you for taking the time to share your feedback. Cheers, Team ezyVet Replied October 2021 --- ### Worth the switch! HVMS to Ezyvet - Overall rating: 5/5 - Reviewer: Sam K. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered The best part about this company is the innovation and their superb customer service. 24/7 friendly support that can quickly answer any needs and get your questions answered without having to sit on hold for forever. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The calendar, scheduling, internal memos, Dashboard features, clinical layout make each staff members workflow efficient and easy to trace so other staff members can follow up and assure all tasks and patient care is completed #### Cons The records and financial data are sometimes difficult to get. Not as streamlined as I would like #### Reasons for choosing ezyVet Price, ease of use, customer service, promptness and responsiveness, ability to accommodate both our equine & small animal clinic and their unique needs #### Reasons for switching to ezyVet HVMS Couldn't accommodate the needs we had for our small animal clinic in their PIMS. #### Vendor response Thanks for leaving this lovely review Sam! We are very pleased to hear that you are enjoying your experience with ezyVet and that it was worth the switch. Glad to see you and the team are experiencing an increase in your workflow efficiencies. Thanks again! Sincerely yours, The ezyVet team Replied January 2022 --- ### Powerful veterinary software that can take you to the next level - Overall rating: 5/5 - Reviewer: James E. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered EzyVet allows us to communicate better with out clients, have the information we need at our fingertips weather on the road or in the clinic and keep seamless data with our accounting software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ezyvet is one of the most powerful PMS I have used and it's constantly evolving to meet the needs of its users. Combined with its ease of navigation powerful reporting and portability (all you need is a internet connection) it would be hard to consider any of the other market options. #### Cons The only downfall with ezyVet can be the shear size of it. Having made the switch to ezyVet 4 or so years ago and having overseen the implantation and maintenance I tend to forget just how much it can do (and dose) and for new users it can be a little overwhelming. That said very consistent formatting means that when learning a new section of the system everything feels familiar and our new users are normally up and running after a couple of shifts. #### Reasons for choosing ezyVet Functionality and price #### Reasons for switching to ezyVet The original SW was no longer meeting our needs both in terms of functionality and access. #### Vendor response Hi James, Thank you for taking the time to leave this lovely review. We appreciate the feedback and great to see you are having a positive time with ezyVet. All the best, The ezyVet team Replied May 2022 --- ### Take our suggestions and make them a reality - Overall rating: 4/5 - Reviewer: Melissa B. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been easy to learn but there could be better online training. I appreciate the frequent updates and software upgrades. Thanks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the functionality and modern feel. I appreciate the frequent updates and software upgrades. Thanks #### Cons Feedback with suggested additions is not addressed in a timely manner. I appreciate the frequent updates and software upgrades. Thanks --- ### EzyVet Review - Overall rating: 4/5 - Reviewer: Emma H. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used multiple different vet systems and ezyvet is by far my favourite. I just find it easy and straightforward to use and I like how it is organized #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use, easy to learn, can use on multiple types of devices. Creation of documents and summaries is so helpful #### Cons I love how it is organized, but sometimes all the different tabs can be overwhelming and can be hard to find info fast --- ### EzyVet Software - Overall rating: 5/5 - Reviewer: Abby S. - Verified reviewer: Yes - Industry: Veterinary - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Overall a great experience- the team that helped install/teach everyone was super nice and helpful #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely user friendly. Did not take long to understand #### Cons The transition to ezyVet took longer than expected --- ### initial adjustment hard, but now I love it - Overall rating: 4/5 - Reviewer: Jody S. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. smooth use after a bumpy learning first start, but admittedly almost everything was changing at once for our clinic at that time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ease of use personalization of templates easy to send summary to referring vet #### Cons I cannot make the exact exam template that I want. I would like check boxes to use. --- ### Amazing, easy to use and a great addtion to your Veterinary Practice - Overall rating: 5/5 - Reviewer: Jocelyn S. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love Ezyvet and share my thoughts with other colleagues at additional workplaces. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use and the ability to search up a record via multiple pieces of information, ie phone number, email address etc. I love the payment integration which allows for less mistakes as opposed to manual entry. #### Cons The only downside is I'd love if estimates could automatically be coverting into invoices rather than needing to rebill entirely. --- ### Long term user of Ezyvet - Overall rating: 5/5 - Reviewer: Dave M. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were one of the early adopters of Ezyvet and changed from our previous practice management software because it enabled us to email out statements, and reminders. It does a whole lot more than this and is regularly updated. Being cloud based we don't have hassles with servers and networks, or backups. It has integrations with our wholesalers giving us automatic pricing updates, easy download of invoices and entry of stock recieved. It is integrated with our inhouse and external lab suppliers so lab results are automatically added to the consult file. Ezyvets printer setup allows printing at the clinic from any device anywhere in the world (with internet access) Support is quick, efficient and friendly. It really is great. #### Cons Some of the initial set up took a bit of work to get done, but i think that would happen with any new system. #### Reasons for switching to ezyVet The previous product was clunky, hard to use and didn't allow us to utilize email or SMS for reminders and invoices. The money we saved on not using snail mail virtually paid for the monthly use of Ezyvet. #### Vendor response Thanks for your great review, Dave. It's great to hear that you are really taking full advantage of all areas of ezyVet, key integrations, reminders, inventory, cloud-based printing to name a few. In turn, helping to create more efficient workflows for your clinic. We know that the onboarding process can be a steep learning curve and an area we are always looking at how we can fine-tune and improve. Thanks again for your feedback and for sharing your pros and cons. Sincerely The ezyVet team Replied May 2021 --- ### Highly Detailed, Poorly Organized - Overall rating: 5/5 - Reviewer: Lauren A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It includes all the details needed for a veterinary file, but there are way too many tabs and locations to find each small piece of information. Simplicity would be the key to improvement. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the green tab and the organization of the current visit. It is easy to find the diagnostic requests/medications due today. It is easy to input TPR and plan. The text message communication option is great. #### Cons I like least that I cannot easily see what a patient is due for (vaccines/bloodwork ect). I don’t like how we cannot add our own options to the TPR section. I would like to have an additional option for gums: tacky, pink & tacky, pale & tacky, pink & moist. There is no option for skin tenting under the TPR. Also, the dental charting is far too basic. I would like a chart with gingivitis, tartar and pocket depth selections for EACH tooth. This will help during dentistries. It would be great if we could see rads from the file as well. Patient alerts should include food allergy options. Also, as a tech I occasionally help the front desk with billing, but have not been able to do that recently since the financial part is too difficult for me to do last minute. It should be simplified and perhaps accessible from the green tab. #### Reasons for switching to ezyVet Don’t know #### Vendor response Hi Lauren, Thanks for leaving us a review! I'm glad to hear that you are enjoying our text message communication option as well as our diagnostic requests. I will pass along your feedback around more details and in depth dental charts to our Product Team so that they can take this into consideration for future releases, as well as your feedback on a simplified financial tab. Warmest Regards, the ezyVet Team Replied November 2022 --- ### Why can't human care have a comparable program?! - Overall rating: 5/5 - Reviewer: Chivae B. - Verified reviewer: Yes - Industry: Veterinary - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered being able to add patient/client demographics quickly. Update medical HX fast enough that within seconds its back to the ER doctors, spell check for medical terminology, getting messages to exactly who I need them to get to and knowing they got the message. WAY.TO.GO.EZYVET! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As someone who recently transitioned from 17 years in human care to veterinary care, the only thing I have ever known is hiccups and confusion. Every program we used ( even with the leading health care company in my state) took what seemed like hundreds of times reading manuals to even get through daily tasks, Would time out, or simply not work. That was the norm until coming to MedVet. One of the things that held me back is the thought of learning yet again, another program to give me the upmost of anxiety. The fact that this program is so easy to use, we can spend more time with pets and caring for clients which is why we got into the field in the first place! #### Cons I can't think of anything that truly bothers me. #### Vendor response Hi Chivae! Thank you for taking out the time in providing this heart-felt review! It's unfortunate to hear how your past experiences have been difficult. We're glad that ezyVet is providing you with a much better experience and allowing your clinic to put more time on what matters! We wish you all the best, The ezyVet Team. Replied February 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/?page=2) --- ezyVet Reviews, Pros and Cons - 2026 Software Advice