About ezyVet

ezyVet is a cloud-based veterinary practice solution that helps hospitals and clinics manage daily operations. The solution has a calendar management feature to book appointments using color-coding and status flags. The calendar management enables staff to make last minute changes in appointments.

ezyVet enables staff to gain quick information about the patient without clicking the patient's record. The solution has different billing icons to indicate whether the payments are pending receipt or approval. The application has a structured clinical module to store animal records, prescription details, treatment history and appointments in one place. The clinical module allows multiple teams to view and edit patient records at the same time.

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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

136 Reviews of ezyVet

Average User Ratings

Overall

4.7 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(100)

100

4 stars

(33)

33

3 stars

(1)

1

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 136 results

July 2020

User Profile Picture

Genel from Veterinary Dental Services, LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

EzyVet is great!

Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors.

Pros

Being able to customize the software and use it to my needs was very important to us.

Cons

The set-up process takes a lot of time but is worth the effort. If you put in the time and energy your go-live day will be much smoother.

Reasons for Choosing ezyVet

I chose ezyVet over other available cloud-based softwares because of how customizable it is and the excellent reporting features.

Reasons for Switching to ezyVet

Our previous software was antiquated and each new release caused multiple problems. The patch that fixed those problems caused new problems, so on and so on.

Response from ezyVet

Replied July 2020

Thank you for the great review, Genel. It's great to hear that you are enjoying the switch to ezyVet and the benefits of a strong partner ecosystem. We have some really exciting new developments in the pipeline, which will bring real value on the coal-front, so watch this space! Sincerely The ezyVet team

September 2021

Jerusha from Stillmeadow Equine Veterinary Service

Company Size: 2-10 employees

Industry: Veterinary

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2021

ezyVet for Equine Veterinary Medicine

Overall, we love ezyVet. It has made our day to day work flow extremely fast & easy. We can handle increased work loads because the software is versatile, customizable, & intuitive. It is also greatly helpful in managing the financial/collections side of the business.

Pros

Ease of use, ease of data back flow through 3rd party integration, easy of changing between Client/Patient/Financial/etc tabs, ease of reporting, ease of use of the records tab, & more!

Cons

This software is definitely geared toward small animal and in office use. If they want to attract more equine practice clients, they need to make changes (some I've explained previously & in this review).

Reasons for Choosing ezyVet

Ease of use, general functions were easier & more intuitive

Reasons for Switching to ezyVet

Cornerstone was out of date & again not geared towards a mobile equine practice. It was not customizable & often created frustration in the usage of it for day to day tasks.

Response from ezyVet

Replied October 2021

Thanks for your awesome review Jerusha! We are very pleased to hear that ezyVet has made your day to day work flow much easier and faster to manage and you can now handle increased workloads. Once again thank you for taking the time to share your feedback. Cheers, Team ezyVet

October 2021

Cheylee from Great Hearts Animal Hospital

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2021

ezyVet 2021

Pros

I love the ease of access with ezyVet. I'm very pro-cloud based software and it's convenient to have everything in one place.

Cons

I do miss easily moving between tabs on Avimark (previous clinic) by using hot keys.

Response from ezyVet

Replied October 2021

Thanks for your awesome review Cheylee and for being with us for over two years. We are glad to see you appreciate ezyVet and finding it useful by having everything in one place. Sincerely yours, The ezyVet team

May 2021

Laura from Santaluz Animal Care

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

My thoughts on EzyVet

We were starting a new practice - from scratch, so we did not have to switch over. There was a lot of programing and it was done by my manager and myself. The first year was tough with lots of hick-ups and the additional hick-ups from being a new practice, with new staff, none of whom had worked with EzyVet before. Now however, 2 years in, the staff has learned the program and they see the value and can use it correctly on most days. We are still learning and my manager and myself and most of the staff, really are happy with our decision to go with EzyVet.

Pros

I love how it prevents the need for duplicate entries in the same record and also how it can be personalized for our practice.

Cons

I am disappointed at how few of the other apps and programs available today integrate with EzyVet and that there are additional costs like per text fees for using the texting feature within the software program.

Reasons for Choosing ezyVet

Cloud based program which decreases the risk of ransom attacks. I had things I did not like about all the other programs I had used when working for someone else. Personalization available in the program. Avoiding redundancy and capturing all fees in the invoices. Smartflow -- although we ended up not subscribing to Smartflow yet.

Response from ezyVet

Replied May 2021

Thanks for your great review, Laura. It's great to hear you love how you can customize your ezyVet site to what works best for your practice, and the security that being in the cloud offers your practice. We really appreciate your feedback with regards to your onboarding experience and feedback around integrations that have additional fees. As a company, we want to ensure we offer a complete ecosystem for you our customers which do mean to access these there are at times additional fees from some providers although we don't see this changing, there are often alternative workflows or solutions that our support team could discuss with you. Thank you for sharing your pros and cons! Sincerely yours, The ezyVet team

April 2021

Richard from Acton Veterinary Group

Verified Reviewer

Company Size: 11-50 employees

Industry: Veterinary

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

April 2021

Don't buy in.

One of the worst companies I have dealt with in business. They are in it for the money. They knowingly lock you in to a contract that you can't get out of. Then they do not complete their portion of any work but if there is a delay it is all on the user. Once you finish implementation, you are on your own to just figure it out.

Pros

The features they sold us on will be awesome if they worked. The ability to work between multiple sites. The ability to control inventory over multiple sites.

Cons

There is absolutely no help in setting the software up. They charge ALOT of money for this phase, but it is all DYI. The implementers don't know their own software. No two people can tell you the same thing. Most of the time they contradict themselves. You have to learn how to set up the software and use the software on your own by watching videos. The videos don't match what the implementers say, nor do they match the quizzes in the training. It does not do what they say it will do.

Reasons for Choosing ezyVet

Monthly cost. But due to hidden fees, they probably ended up the same in cost. Also rhapsody had a third party doing reminders and the wellness plan.

Reasons for Switching to ezyVet

We wanted to go to a cloud based software that would allow us to manage clients, patients and inventory in one place. We also wanted to bring reminders and our wellness plan into the system to alleviate issues that have developed with third party software.

Response from ezyVet

Replied May 2021

Hello Richard, We are terribly sorry you did not have the experience you were after. Our onboarding team goes above and beyond to give new customers the best possible start to new software. Thanks for sharing your feedback. The ezyVet Team