About Onward Vet

Onward Vet is a cloud-based electronic health records (EHR) solution that enables veterinary practitioners to track patients' data and manage administrative operations. Doctors can create personalized profiles for patients, upload images/documents, access the details of previous consultations and share medical records across the organization. 

Professionals can use Onward Vet to add subjective, objective, assessment and plan (SOAP) notes in patients' charts and collect electronic signatures on vaccination certificates. It allows users to schedule appointments and remind patients about upcoming consultations via automated notifications. Additionally, administrators can configure access permissions for specific users, manage inventory of controlled substan...


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Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of Onward Vet

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(20)

20

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

April 2018

Ravi from Marilissa Farms

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

This was the key to carrying my practice to the next level.

It will add a level or organisation and continuity to your clinic life that will make you efficient and highly productive.

Pros

Very simple and easy to use. Information is easily accessed and has good flow. The developers are always trying to improve on the software which makes your practice evolve daily. Customer service is second to none !

Cons

Software is internet based, so when there is internet issues you are unable to use the system freely.

Response from Onward Systems

Replied April 2018

Thank you Dr. Ravi and team, we really appreciate it!

July 2018

Heather from Animal Vision Center of Virginia

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

A functionally simple and elegant EMR system with constant upgrades!

Pros

We have used this system for 3 years and have been very pleased with the functionality and simplicity of the software as well as the ability to train new staff members on its usage. This software is easily used by everyone from the complete computer novice to the IT savvy. Additionally, whenever we have had questions or suggestions to improve the functionality for our practice, The customer support team have been great! Definitely recommend this software!

Cons

My only minor complaint is that there is no way to know when someone else is making updates to the patient record which occasionally results in the second person into the record losing their modifications.

Response from Onward Systems

Replied July 2018

Thank you Dr. Brookshire and team, we really appreciate the great review! The new "Audit/History" feature tracks all changes and allows recovery of any notes in case multiple users are updating the exact same section of the SOAP for the same patient.

July 2019

Sandra B from WHOLE HEALTH PET CENTER

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Has worked well for us, very responsive to changes and suggestions

This has been very functional for us and the price is excellent.

Pros

Ease of customization, particularly for our holistic practice. We can easily add procedures such as acupuncture and chiropractic. The company also was great when we initially signed up for this software, adding wellness plans and doing other custom things to help streamline our processes. Also like that it's in the cloud so we don't have to do our own backups and can access anywhere.

Cons

Still some things I'd like to see in terms of financial analysis that align with AAHA figures to make it easier to compare to other practices (reports). Also wish there was an easier way to schedule appointments when we're using cell phones out of the office.

Reasons for Choosing Onward Vet

Seemed easier to use, more efficient. I and my head receptionist both played with it for a couple of weeks before making the decsion.

Response from Onward Systems

Replied July 2020

Hello Dr. Leonard, thanks for your awesome review! Update: In the beautiful new interface that was launched in May, 2020, there is an easy to use cell phone/mobile device appointment calendar available. AAHA specific financial metrics, and many new integrations also on their way in 2020.

August 2017

Brett from Arizona Animal Hospitals LLC

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

A key asset for a successful start up veterinary hospital!

Speed Quality and Value are apparent with this system. OV thinks outside the box and brings process and efficiency to the veterinary hospital

Pros

OV is simply elegant and highly intuitive for our fast paced doctors and staff. It can be tailored to our unique practice needs and optimized to drive efficiencies and processes that improve costs. Lik sour new hospital it has evolved over the last 2.5 years and is now better than ever.

Cons

For the value - Nothing! I would like to see in the future a Voice to Text solution that can keep up with our hospitals pace. The current voice to text solution exists but is about as fast as traditional keystrokes.

Response from Onward Systems

Replied August 2017

Thank you Dr. Cordes and team!

August 2014

Joshua from Blount Animal Clinic LLC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2014

From Paper to Paperless

My practice has been a sole paper practice for 44 years. I researched all of the other veterinary software options out there over a 2 year period of time. I needed a software program that would not slow down my high volume practice and make me more inefficient, as most of the time we cannot afford to slow down. I ran across this software at a conference and decided to make the switch as its ease of use, particularly on the medical records side made it possible for us to scan in our old records. This software provides everything that I required and then some. It is by far the best software that I have run across and fits my practice very well. It has streamlined the process and my bottom line has already increased 10% due to catching missed charges. On top of that the clients feel better with the security of not mishandling records, and my staff picked it up right away. The whiteboard option that this software carries is highly superior and unique to this software and has made my practice highly efficient. I highly recommend this software to every veterinary clinic out there; particularly if you are converting to a paperless practice. As it can be accessed from anywhere in the world; it is easier to remind myself of a patient's case on those late night phone calls. The support that I get is great; they know me when i call and I never get the run around. They fix my problems promptly and keep me informed of the status of my requests. I did have my reservations about it being internet based, but I can tell you that it runs exactly like and as fast as a closed circuit software based system. The staff like it, its easy to use, it gets the job done, I keep better records on it, my bottom line went up.... So I am very satisfied.

Response from Onward Systems

Replied August 2014

Hi Dr. Standridge, thank you very much for this nice review!