Onward Vet

RATING:

4.96

(28)

About Onward Vet

Onward Vet is a cloud-based electronic health records (EHR) solution that enables veterinary practitioners to track patients' data and manage administrative operations. Doctors can create personalized profiles for patients, upload images/documents, access the details of previous consultations and share medical records across the organization. Professionals can use Onward Vet to add subjective, objective, assessment and plan (SOAP) notes in patients' charts and collect electronic signatures on vaccination certificates. It allows users to schedule appointments and remind patients about upcoming consultations via automated notifications. Additionally, administrators can configure access permissions for specific users, manage inventory of controlled substances and sto...
Onward Vet dashboard
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Onward Vet Reviews

Overall Rating

4.96

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 28 reviews

User Profile

Ravi

Verified reviewer

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2018

This was the key to carrying my practice to the next level.

It will add a level or organisation and continuity to your clinic life that will make you efficient and highly productive.

Pros

Very simple and easy to use. Information is easily accessed and has good flow. The developers are always trying to improve on the software which makes your practice evolve daily. Customer service is second to none !

Cons

Software is internet based, so when there is internet issues you are unable to use the system freely.

Response from Onward Systems

Thank you Dr. Ravi and team, we really appreciate it!

Replied April 2018

Tara

Company size: 11-50 employees

Industry: Veterinary

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2021

The Best Cloud Based Veterinary Management Software

We do not have to search for lost paper records anymore.

Pros

Onward Vet is very intuitive and easy to use program. Most of the information is on the home page. You can navigate to different parts of the program from the same page with a few clicks. Client communication feature is great! You can text and email clients from the software. The lab results come directly to the patient record, therefore, eliminating the need to print, scan and upload to patient files. Its easy to create reports. You can analyze how new client come to you and target advertisements accordingly. Easy to create custom templates and estimates. The program can be customized to meet your clinics unique needs.

Cons

There are absolutely no cons about this program.

Response from Onward Systems

Thank you Dr. Miska and team, we really appreciate the great review!

Replied May 2021

Sandra B

Company size: 2-10 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

July 2019

Has worked well for us, very responsive to changes and suggestions

This has been very functional for us and the price is excellent.

Pros

Ease of customization, particularly for our holistic practice. We can easily add procedures such as acupuncture and chiropractic. The company also was great when we initially signed up for this software, adding wellness plans and doing other custom things to help streamline our processes. Also like that it's in the cloud so we don't have to do our own backups and can access anywhere.

Cons

Still some things I'd like to see in terms of financial analysis that align with AAHA figures to make it easier to compare to other practices (reports). Also wish there was an easier way to schedule appointments when we're using cell phones out of the office.

Reasons for choosing Onward Vet

Seemed easier to use, more efficient. I and my head receptionist both played with it for a couple of weeks before making the decsion.

Response from Onward Systems

Hello Dr. Leonard, thanks for your awesome review! Update: In the beautiful new interface that was launched in May, 2020, there is an easy to use cell phone/mobile device appointment calendar available. AAHA specific financial metrics, and many new integrations also on their way in 2020.

Replied July 2020

Heather

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2018

A functionally simple and elegant EMR system with constant upgrades!

Pros

We have used this system for 3 years and have been very pleased with the functionality and simplicity of the software as well as the ability to train new staff members on its usage. This software is easily used by everyone from the complete computer novice to the IT savvy. Additionally, whenever we have had questions or suggestions to improve the functionality for our practice, The customer support team have been great! Definitely recommend this software!

Cons

My only minor complaint is that there is no way to know when someone else is making updates to the patient record which occasionally results in the second person into the record losing their modifications.

Response from Onward Systems

Thank you Dr. Brookshire and team, we really appreciate the great review! The new "Audit/History" feature tracks all changes and allows recovery of any notes in case multiple users are updating the exact same section of the SOAP for the same patient.

Replied July 2018

Brett

Company size: 11-50 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2017

A key asset for a successful start up veterinary hospital!

Speed Quality and Value are apparent with this system. OV thinks outside the box and brings process and efficiency to the veterinary hospital

Pros

OV is simply elegant and highly intuitive for our fast paced doctors and staff. It can be tailored to our unique practice needs and optimized to drive efficiencies and processes that improve costs. Lik sour new hospital it has evolved over the last 2.5 years and is now better than ever.

Cons

For the value - Nothing! I would like to see in the future a Voice to Text solution that can keep up with our hospitals pace. The current voice to text solution exists but is about as fast as traditional keystrokes.

Response from Onward Systems

Thank you Dr. Cordes and team!

Replied August 2017

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