About Onward Vet

Onward Vet is a cloud-based electronic health records (EHR) solution that enables veterinary practitioners to track patients' data and manage administrative operations. Doctors can create personalized profiles for patients, upload images/documents, access the details of previous consultations and share medical records across the organization.

Professionals can use Onward Vet to add subjective, objective, assessment and plan (SOAP) notes in patients' charts and collect electronic signatures on vaccination certificates. It allows users to schedule appointments and remind patients about upcoming consultations via automated notifications. Additionally, administrators can configure access permissions for specific users, manage inventory of controll...


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Supported Operating System(s):

Web browser (OS agnostic)

28 Reviews of Onward Vet

Average User Ratings

Overall

4.96 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(27)

27

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

April 2018

User Profile Picture

Ravi from Marilissa Farms

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

This was the key to carrying my practice to the next level.

It will add a level or organisation and continuity to your clinic life that will make you efficient and highly productive.

Pros

Very simple and easy to use. Information is easily accessed and has good flow. The developers are always trying to improve on the software which makes your practice evolve daily. Customer service is second to none !

Cons

Software is internet based, so when there is internet issues you are unable to use the system freely.

Response from Onward Systems

Replied April 2018

Thank you Dr. Ravi and team, we really appreciate it!

July 2018

Heather from Animal Vision Center of Virginia

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

A functionally simple and elegant EMR system with constant upgrades!

Pros

We have used this system for 3 years and have been very pleased with the functionality and simplicity of the software as well as the ability to train new staff members on its usage. This software is easily used by everyone from the complete computer novice to the IT savvy. Additionally, whenever we have had questions or suggestions to improve the functionality for our practice, The customer support team have been great! Definitely recommend this software!

Cons

My only minor complaint is that there is no way to know when someone else is making updates to the patient record which occasionally results in the second person into the record losing their modifications.

Response from Onward Systems

Replied July 2018

Thank you Dr. Brookshire and team, we really appreciate the great review! The new "Audit/History" feature tracks all changes and allows recovery of any notes in case multiple users are updating the exact same section of the SOAP for the same patient.

July 2019

Sandra B from WHOLE HEALTH PET CENTER

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Has worked well for us, very responsive to changes and suggestions

This has been very functional for us and the price is excellent.

Pros

Ease of customization, particularly for our holistic practice. We can easily add procedures such as acupuncture and chiropractic. The company also was great when we initially signed up for this software, adding wellness plans and doing other custom things to help streamline our processes. Also like that it's in the cloud so we don't have to do our own backups and can access anywhere.

Cons

Still some things I'd like to see in terms of financial analysis that align with AAHA figures to make it easier to compare to other practices (reports). Also wish there was an easier way to schedule appointments when we're using cell phones out of the office.

Reasons for Choosing Onward Vet

Seemed easier to use, more efficient. I and my head receptionist both played with it for a couple of weeks before making the decsion.

Response from Onward Systems

Replied July 2020

Hello Dr. Leonard, thanks for your awesome review! Update: In the beautiful new interface that was launched in May, 2020, there is an easy to use cell phone/mobile device appointment calendar available. AAHA specific financial metrics, and many new integrations also on their way in 2020.

August 2021

MUHAMMAD from Tehzeeb Bakers

Company Size: 1,001-5,000 employees

Industry: Food Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

My opinion

First of all, it is very easy to use software interface is perfect and it's solved my many problems which I faced.

Pros

The most interesting thing is in software is Billing and Invoice creating.

Cons

Nothing to improve is all good and secure.

Response from Onward Systems

Replied August 2021

Thank you Dr. Muhammad and team, we really appreciate the great review!

May 2021

Tara from Watertown Animal Hospital

Company Size: 11-50 employees

Industry: Veterinary

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

The Best Cloud Based Veterinary Management Software

We do not have to search for lost paper records anymore.

Pros

Onward Vet is very intuitive and easy to use program. Most of the information is on the home page. You can navigate to different parts of the program from the same page with a few clicks. Client communication feature is great! You can text and email clients from the software. The lab results come directly to the patient record, therefore, eliminating the need to print, scan and upload to patient files. Its easy to create reports. You can analyze how new client come to you and target advertisements accordingly. Easy to create custom templates and estimates. The program can be customized to meet your clinics unique needs.

Cons

There are absolutely no cons about this program.

Response from Onward Systems

Replied May 2021

Thank you Dr. Miska and team, we really appreciate the great review!