About ConexED

ConexED is a cloud-based solution designed to assist students and faculties at higher education institutions and small to midsize businesses with appointment scheduling, video meeting and team communication. Features include remote access, engagement metrics, screen sharing, whiteboarding, instant messaging and registration management.

The platform allows users to schedule video conferences, record sessions, share documents and generate custom reports to track task progress. Trainees can utilize its interactive kiosk to check-in/cancel appointments, view wait time and receive text alerts. With its virtual classroom feature, students can attend lectures remotely, collaborate with peers and interact with mentors in real-time.

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Supported Operating System(s):

Web browser (OS agnostic)

50 Reviews of ConexED

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(67)

67

4 stars

(24)

24

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 50 results

April 2019

Laura from Bon Secour Memorial College of nursing

Verified Reviewer

Company Size: 51-200 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2019

Cranium cafe

This system addressss accreditation needs and they model the service by having the green light on and being able to knock on someone’s door anytime you need help.

Pros

In the world of online learning ConexED replicates the face to face “knock on the door” experience. Customer service is superior.

Cons

Early adopters take to it easy, those that are late adopters defer to a phone if any questions/challenges arise

October 2021

Colette from Los Angeles Community Colleege District

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2021

ConexEd aka Cranium Cafe

My experience has been positive, it took some time as it was a bit of a learning curve but after looking around in the software and clicking all the tabs & possibilities I feel I am quite savvy now!

Pros

Real time possibility to communicate with our students to better serve them especially during the pandemic

Cons

Some glitches like multiple chat boxes occur despite setting your card to appear Busy!

Reasons for Switching to ConexED

It was the decisions of our management to make a more streamlined real-time communication with the students we serve

April 2019

Kaycee from El Camino College

Company Size: 201-500 employees

Industry: Higher Education

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

April 2019

Campus Calibrate Review

I appreciate rep's and also the team's attentiveness in addressing issues and concerns, in a prompt and pleasant manner.

Pros

I really like the feature that texts students a reminder prior to their appointment. I also like the fact that students receive a confirmation e-mail, confirming their appointment, right when they make it.

Cons

It was a steep learning curve when they first launched in January this year. There were many features that it lacked and there were serious glitches. I still do not like the fact that counselors must refresh their page multiple times a day, in order to see any same-day updates. The page should reload automatically. Also, sometimes the system times out or you need to refresh the page manually to see updates.

September 2021

Yesenia from ELAC Language Lab

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

September 2021

ConexED is the best

I really enjoy using ConexED, I still use it today but since we did a switch to penji. I only use it for customer service chatting with students and its very helpful to have something reliable such as ConexED.

Pros

The features are great. Instant chat available, calendar events, scheduling appointments was easy to use.

Cons

There would like a glitch when clicking on a section and I had to click on it twice to get to the actual page.

April 2019

Melody from Imperial Valley College

Verified Reviewer

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

April 2019

Off to an amazing start!

Excellent. Service stands out way above the rest. In my job I have to work with several application vendors, and the experience with ConexEd has been the best thus far. Super responsive with a "try to get to yes" attitude with any issue that comes up. I wish more products would have such a strong and responsive support structure like ConexEd!

Pros

Very easy to use with a modern interface that end users desire. Customer service team is incredible, with fast response times. The pricing for the product was transparent and showed how it paid for itself on the quote. Great team.

Cons

Only wish it could do more! It is a GREAT product, but not there yet to completely replace our other product that also does case management as well as early alert flags and kudos. Would love to be able to walk away from the other product completely... right now it feels redundant to have both - but I get a lot of complaints about the other product. End users wish we could completely switch to ConexEd for case management and early alert functions (with LMS integration).