Kaltura Video Platform vs Phone.com

RATING:

4.1

(31)

Kaltura Video Platform has 31 reviews and a rating of 4.13 / 5 stars vs Phone.com which has 67 reviews and a rating of 3.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (31)
3.7 (67)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
3.5 / 5
3.5 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
February 12, 2024
March 6, 2024
Pros/Cons
  • Pros

  • Not sure if I would have selected this, it was part of the suite of programs available at the time, but was pleasantly surprised.
  • Integration with third-party players. Doesn't crash and has a consistent performance.
  • Cons

  • The program itself is very non intuitive and annoying. It is buggy, as it sometimes lasted for hours for a 10 minute video to upload.
  • The functionality for saving video and then uploading it to an outside source was a little confusing at first.
Read all user reviews
  • Pros

  • Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.
  • Customer service was great, good features and functionality, room for customizations, can keep personal phone number private.
  • Cons

  • They also raise the price of it without informing you. I had to go through 4 people to cancel my account.
  • Also, at times it takes a long time to log in and it can be frustrating if you need to access the app quickly.
Read all user reviews
Pricing Range
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$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos