About LoopUp

LoopUp is a cloud-based video conferencing solution designed to help businesses communicate and collaborate with external and internal stakeholders. The platform includes real-time alerts, which let hosts receive automated notifications when a guest joins the meeting.

LoopUp comes with an interactive interface, which allows managers to view active members/speakers, include additional information with LinkedIn profiles, add late joiners and mute background noise to improve calling experience. It offers numerous features such as one-click sharing, multi-device access, audio/video recording, iOS and Android mobile applications, screen sharing, data encryption and more. Additionally, professionals can send invites to multiple users using the Microsoft Outlook app...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

105 Reviews of LoopUp

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(71)

71

4 stars

(30)

30

3 stars

(2)

2

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 105 results

August 2019

Andy from Bespak Europe Ltd

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Slick. LoopUp addresses all of the usual roadblocks when it comes to conference calling

We've made conference calling easy. With the sign up link any of our users can setup their own account in minutes. The mobile app and Outlook plugin make the service incredibly powerful. With a bit of help from Will we've setup a list of all of our conference rooms for our users, so they can just click the room name and the phone rings like magic - press 1 and you're in your conference. Users love the ease with which they can share content and because we've invested in some great conference phones the audio is fantastic - much better than voip over laptop speakers or headsets

Pros

Simple and clean interface Just the right amount of features High level of customisation - users can tweak their settings to suit themselves Fantastic customer service from Will Pruce - from inception to implementation to business as usual

Cons

A few of the settings my users like can't be set as a default for our business so I have to ask them to make the changes for themselves

Reasons for Choosing LoopUp

The main reason was the pricing structure. LoopUp allows anyone who wants a room to have one - they only pay if they use it and they only pay for the features they use. Other platforms charge for all of the features all of the time, LoopUp charges per minute per feature. We can also bill each call back to a cost centre which means IT no longer has to centrally fund all conference calls and it's easier to see which cost centres or project codes are using the service.

August 2019

Ryan from Bespak Europe Ltd

Company Size: 1,001-5,000 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2019

Ryan Clare - Loopup Review

I have used LoopUp Regularly and maintain the system due to working in IT. I have personally recommended this to all our internal customers as it is the easiest to use and the most customer friendly.

Pros

Personally I love how easy it is to make LoopUp work. It is just the case of clicking a link and putting in a phone number and everything then just works!

Cons

I wish the LoopUp pluggin didn't require Admin Rights - This means that the users could install it for themselves instead of needing IT to aprove this.

August 2020

Steve from Countrywide

Company Size: 5,001-10,000 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

3.0

August 2020

Useful

Works fine if you are using this outside of a company network but we have had a lot of issues with trying to get Loop Up to work inside of the citrix environment we use. Loop Up have tried to resolve but haven't got there for me

Pros

Dead easy to use. Good quality video and like the fact that you don't have to dial in

Cons

The mute option. You cant turn off the voice that tells you that you've been placed on mute. Also cant use it in the citrix environment

May 2020

Atif from Simpson Thacher

Company Size: 1,001-5,000 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

May 2020

review by me

it is better than our old vendor, but people seem to want to use zoom more and more (irrespective f the video). zoom has flaws too. i am generally ok with loop up. i prefer it to zoom given outlook intrgration to schedule a meeting. but do want it to improve.

Pros

starting a call as the host and integration in outlook are great.

Cons

integration with iphone ios to schedule meetings. when i hit the join call link from iphone for someone else's hosted call, it never loads properly in safari and i can only join using mobile one-touch number. eople hav etrouble getting on sometimes and get dropped

June 2020

Brad from Santander Consumer USA

Company Size: 5,001-10,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

June 2020

LoopUp Uses

I am happy with LoopUp. It provides everything I personally need to communicate and do my job.

Pros

It's super easy to use and add the extension into MS Outlook to setup meeting.

Cons

Allowing others to present their screen in meetings was sometimes met with difficulty passing control to them.