About RingCentral Video

RingCentral Video is a cloud-based video conferencing solution designed to help businesses conduct meetings and enable team members to share documents, collaborate, edit files and manage multiple users in a centralized platform. Features include device switching, session recording, voicemail-to-text conversion, screen sharing and call handling.

The application's analytics portal enables administrators to track usage, monitor service quality, calls or meetings and receive real-time notifications about issues. Hosts can create recurring meetings, prepare agendas or content, send automated reminders to late attendees and assign tasks in a messaging group. Users can also adjust screen sizes, view other participants and chat with an individual memb...


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Supported Operating System(s):

Web browser (OS agnostic)

337 Reviews of RingCentral Video

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(210)

210

4 stars

(89)

89

3 stars

(31)

31

2 stars

(3)

3

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 337 results

August 2018

User Profile Picture

Guiliana from Brickell Law Group

Verified Reviewer

Company Size: 11-50 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

RingCentral for meetings

Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.

Pros

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Cons

I don´t have any complaints about this software, for me it has been very helpful.

December 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2019

RingCentral Meetings Review

My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.

Pros

I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Cons

What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

Reasons for Choosing RingCentral Video

I guess we chose RingCentral meetings because of its video features. It works great especially during large meetings. You know who is speaking because the speaker's name appears on the screen. Also, it is easy for the admin to mute and unmute the participants.

October 2021

Ogaga from Newtopia

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2021

It works very well like Zoom

Pros

The screen annotation is a very useful when sharing screen, and the ease of sharing screen is very good.

Cons

The phone system was very difficult to setup and doesn't always work well. It's integration with Salesforce is terrible and doesn't work well.

Reasons for Choosing RingCentral Video

We needed a phone system and conference app

March 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

March 2021

Not a big fan

Everyone knows Zoom, so RingCentral bundling that product with their VoIP services seems like a deal. It isn't in my opinion. The RingCentral client is clunky and has constant updates that need applied. They are replacing this with another internal tool, but, unless you have no other options, this would not be a top pick.

Pros

This comes bundled with VoIP subscriptions with RingCentral, it's Zoom - rebranded and with fewer features

Cons

Your participants must install a RingCentral Meetings client. Web participants have no features. Not an easy to use tool like Meet or Zoom. If all of your participants are using the same solution, then it isn't as frustrating. However, most people in the world prefer to use more common apps, and don't want to

Reasons for Switching to RingCentral Video

Was introduced as a "zoom" resold as RingCentral meetings. After about a year of frustration and forcing external participants to use an app they weren't comfortable with, we went back to Zoom and Google Meet.

August 2021

Angela from HealthQuest

Company Size: 51-200 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2021

Outstanding Video Quality

It has really helped our team stay in contact throughout the shutdown. We can meet each week and also meet with our clients. Any trainings can also be done by our up-lines through the platform.

Pros

This software is easy to use, install, and makes it convenient to meet as a team across the United States. I’ve never had an issue with the audio or video quality and each update makes it progressively better, even when I think it can’t get better.

Cons

There really isn’t anything I dislike. It would be nice to have a list somewhere to automatically call someone like a few other similar software products on the market.

Reasons for Switching to RingCentral Video

It can be packaged with other things such as telephone and fax.