


RingCentral Video device switching



Supported Operating System(s):
Web browser (OS agnostic)About RingCentral Video
RingCentral Video is a cloud-based video conferencing solution designed to help businesses conduct meetings and enable team members to share documents, collaborate, edit files and manage multiple users in a centralized platform. Features include device switching, session recording, voicemail-to-text conversion, screen sharing and call handling.
The application's analytics portal enables administrators to track usage, monitor service quality, calls or meetings and receive real-time notifications about issues. Hosts can create recurring meetings, prepare agendas or content, send automated reminders to late attendees and assign tasks in a messaging group. Users can also adjust screen sizes, view other participants and chat with an individual member or...
RingCentral Video device switching
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.0
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
August 2018
Guiliana from Brickell Law Group
Company Size: 11-50 employees
Industry: Law Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
RingCentral for meetings
Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.
Pros
I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.
Cons
I don´t have any complaints about this software, for me it has been very helpful.
December 2019
Anonymous
Company Size: 201-500 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
December 2019
RingCentral Meetings Review
My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.
Pros
I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.
Cons
What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.
Reasons for Choosing RingCentral Video
I guess we chose RingCentral meetings because of its video features. It works great especially during large meetings. You know who is speaking because the speaker's name appears on the screen. Also, it is easy for the admin to mute and unmute the participants.
February 2019
Kirsten from Bischoff Family Dentistry
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
February 2019
DO NOT CHOOSE RING CENTRAL!
We've had Ring Central for 9 months, in that time, we've had nothing but problems. We've been on with support on an almost weekly basis for the same issues. At one point in time, we had one phone that wouldn't ring until we'd been open for 2 hours. Tech support couldn't figure it out, one of our employees figured out it was set to a different time zone. We had an issue that was finally put to a tier 2 tech support agent, but it took 3 months to get connected with them. Now that we've been released from our contract, porting is an issue too. They don't allow for a corporate and a doing business as name, nor do they allow for more than one decision maker in the company. If it isn't word for word what is in the account settings, you can't port your number over. I even tried calling to let them know, but it had to be our DBA name and the name on the account. Take your business elswhere!
Pros
nothing, it's horrible. Very user unfriendly
Cons
Hard to use, too many software issues, horrible support
Response from RingCentral UK
Replied February 2019
Hi Kirsten, First of all, I would like to personally apologize for the experience. I want to know what happened and understand where we can improve or maybe figure out how we can win you back. Can you please share with me your contact information so I can personally reach out to you. Thanks, Rene
July 2019
Brooke from White Slate Insurance
Company Size: 1 employee
Industry: Insurance
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
July 2019
Great for Small Technology Forward Business
Pros
This tool is one of the best tools we use for screen share presentations. The price is included in the phone system we use and is a great package for our small business
Cons
It is reliable and easy to use, therefore I can't think of any cons.
Reasons for Switching to RingCentral Video
By moving from Nextiva to Ring Central we are able to bundle phones with desktop screen sharing and video meeting for a great price.
July 2019
Bruce from Technology Made Simple
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
July 2019
RingCentral - Great tool for virtual meetings and screen sharing
Very pleased. Performance of RingCentral Meetings has dramatically improved from some years ago.
Pros
The ease of setting up and connecting to meetings is outstanding. After deciding what selective applications or screens to share on my PC, I select share and the other party can instantly view my screen or vice versa. Connecting to the URL for the visual portion is a URL click away. I can choose to call in or use the PC audio to connect to the voice call. Multi-user meetings are also easy for everyone to connect to with high fidellity audo and video.
Cons
Not a big issue, but having to drop sharing of one screen to connect to another is annoying. I either should be able to click on another screen that would drop sharing from the previous screen automatically or allow a limited number of multiple screens.
Reasons for Switching to RingCentral Video
Easier application for both parties to use...less complicated interface.