---
title: "ZooM Software Reviews, Demo & Pricing - 2026"
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ZooM

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Overview

[Alternatives](https://www.softwareadvice.com/product/49629-zoom/alternatives/)

# ZooM Review

From $18-$26/month Free trial 3 plans

Wondering if ZooM is right for your organization?

Our Sales Force Automation Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ZooM

4.4

[(63)](https://www.softwareadvice.com/product/49629-zoom/#reviews)

Pricing

Starting at $18.00 per user per month

### About ZooM

ZooM is a mobile sales force automation platform that helps retail, distribution, manufacturing, wellness and other businesses manage on-site agents, invoices, orders, deals or promotions and more. The sale route management module enables managers to create journey plans and pre-scheduled tour plans and view the geo-location of customer addresses.

ZooM allows professionals to create survey forms in the multiple-choice questionnaire (MCQ) format, collect customer feedback and analyze market trends. It offers a host of features including competitive analysis, reporting, employee tracking, configurable workflows, activity dashboard and more. Additionally, managers can utilize the attendance tracking and leave management system to track employees’ attendance and export reports into Excel sheets in real-time.

ZooM facilitates integration with various Enterprise Resource Planning (ERP) solutions such as Tally, SAP, Navision, Oracle, Microsoft Dynamics and more via APIs. Pricing is available on monthly subscriptions and support is extended via FAQs, live chat and other online measures.

Wondering if ZooM is right for your organization?

Our Sales Force Automation Software selection experts can help you in 15 minutes or less.

## ZooM User Interface

## Popular ZooM Alternatives

Main Product

ZooM

4.4

[(63)](https://www.softwareadvice.com/product/49629-zoom/#reviews)

Ratings Breakdown

-   4.37Ease of use
-   4.38Value for money
-   4.34Customer support
-   4.38Functionality

Pricing

Starting at $18.00 per month

Get Price

Alternative Product

[Freshsales](https://www.softwareadvice.com/product/113796-Freshsales/)

4.5

[(623)](https://www.softwareadvice.com/product/113796-Freshsales/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.42Value for money
-   4.42Customer support
-   4.38Functionality

Pricing

Starting at $11.00 per month

Get Price

Alternative Product

[Agile CRM](https://www.softwareadvice.com/product/6827-Agile-CRM/)

4.1

[(525)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.13Value for money
-   3.95Customer support
-   4.11Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Close](https://www.softwareadvice.com/crm/close-io-profile/)

4.7

[(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.36Value for money
-   4.55Customer support
-   4.29Functionality

Pricing

Starting at $9.00 per month

Get Price

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[Spotler CRM](https://www.softwareadvice.com/crm/really-simple-systems-profile/)

4.5

[(453)](https://www.softwareadvice.com/crm/really-simple-systems-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.54Value for money
-   4.59Customer support
-   4.21Functionality

Pricing

Starting at $17.00 per month

Get Price

Alternative Product

[Salesflare](https://www.softwareadvice.com/marketing/salesflare-profile/)

4.7

[(139)](https://www.softwareadvice.com/marketing/salesflare-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.80Value for money
-   4.86Customer support
-   4.46Functionality

Pricing

Starting at $29.00 per month

Get Price

## ZooM Pricing and Plans

Starting price: $18.00 per month

Free Trial

Free Version

Basic

$26.00

per user, per month

Plan includes:

-   Business Intelligence And Analytics
-   Deals & Promotions
-   Field Force Management
-   Mobile Attendance Registration
-   Sales Order Management
-   Sales Route Management
-   Surveys
-   Van Sales Automation

Pro

$22.00

per user, per month

Plan includes:

-   Business Intelligence And Analytics
-   Deals & Promotions
-   Field Force Management
-   Mobile Attendance Registration
-   Sales Order Management
-   Sales Route Management
-   Surveys
-   Van Sales Automation

Enterprise

$18.00

per user, per month

Plan includes:

-   Business Intelligence And Analytics
-   Deals & Promotions
-   Field Force Management
-   Mobile Attendance Registration
-   Sales Order Management
-   Sales Route Management
-   Surveys
-   Van Sales Automation

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ZooM Features

-   Popular features found in Sales Force Automation
    
    Campaign Management
    
    Customer Database
    
    Email Marketing
    
    Forecasting
    
    Lead Capture
    
    Lead Management
    
    Opportunity Management
    
    Pipeline Management
    
    Task Management
    
    Territory Management
    
-   More features of ZooM
    
    Activity Dashboard
    
    API
    
    Channel Management
    
    Commission Management
    
    Contact Management
    
    CRM
    
    Field Sales Management
    
    Live Chat
    
    Performance Metrics
    
    Reporting/Analytics
    
    Sales Activity Management
    
    Workflow Automation
    

## ZooM User Reviews

## ZooM customer ratings

- Overall rating: 4.4/5
- Total reviews: 63

### Rating distribution

- 5 stars: 29 reviews (46%)
- 4 stars: 29 reviews (46%)
- 3 stars: 4 reviews (6%)
- 2 stars: 1 reviews (2%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.4/5
- Customer support: 4.3/5
- Functionality: 4.4/5

---

Have you used ZooM and would like to share your experience with others?

### Try Zoom if you're seeking for a comprehensive tool

- Overall rating: 4/5
- Reviewer: BasavaRaju S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

Overall, I've had a positive experience with this app and would recommend it to anyone who wants to better organise their sales data.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Try Zoom if you're seeking for a buddy to help you improve your product distribution and tracking system. It's a comprehensive tool that makes accepting orders and conducting surveys a breeze.

#### Cons

The greatest disadvantage of this program is that it is only compatible with Android devices. The app is not compatible with iOS devices. Because the majority of people use iOS, there were issues with accessing the mobile app and the tools within it.

---

### Customer Relations Management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2021
- Review source details: This review was submitted organically. No incentive was offered

It is a seamless integrated solution that manages interactions between customers, business partners and employees to help companies grow and succeed.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Includes sales force automation, customer service and support applications, marketing automation, business partner management, business intelligence, application development, Internet of Things (IoT), integration and cloud services.

#### Cons

The system crashes for a very short time and comes back quickly. At that time, there is a return from the backup. In this case, everything you did in the last 5 minutes may be lost.

---

### Mobile Sales Force Automation

- Overall rating: 3/5
- Reviewer: Hansen Clyde L.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Easy to use and user-friendly. It includes sales force automation, marketing automation, Business Intelligence, customer service and support applications, and many others. Can track everything including the sales team, it makes coordination fluid and saves time.

#### Cons

Not compatible with IOS. Basic features are expensive, the support provided during issues is not up to the mark and needs to be improved.

---

### Best of its category

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The experience is good, but not great. It hasn’t been updated in a while, it definitely looks outdated

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The product is the best of its category, mostly because of lack of competition, nevertheless it is the most complete solution

#### Cons

There are a lot of security concerns specially in terms of information flows If you don’t have issues with that, go ahead. But it’s probably a deal breaker for bigger enterprises

---

### ZooM as invaluable partner to your day to day sales activities

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

Very good all in one suite of automation to boost your sales. Better price in respect to its big competitors.

#### Cons

I found this software a bit more difficult to operate compared to the other popular software for sales automation.

---

### SFA app for sales team on the run

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Consumer Electronics
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

The app is very easy to understand and use. Our sales team does not take a long training time but can use it nicely.

#### Cons

The design of the app can be 'cooler' and now the look is quite plain. But it doesn't affect the usability though.

---

### ZooM: Best app to boost your business

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Sales data can be handled very seamlessly. Integration between customer, sales executive and company helps to boost business relations and promotes overall growth.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It includes variety of features like account management, sales force automation, sales mapping, sales tracking etc. All this innovative features helps perfectly to boost sales. All customer & sales related data can be managed within single platform so as to avoid any complications.

#### Cons

Not compatibility with iOS platform is main con of this app. App takes time to load and sometimes even crashes which needs to be look after for better user experience.

---

### Have more time with Zoom!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The product is easy to use and easy to learn. Integration was simple and customer support was helpful.

#### Cons

I am happy with the product and honestly don't see any cons as this time.

---

### Great Sales Acceleration tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Internet
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Accelerate sales which is always an absolute necessity.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Ease of use. The ability to streamline sales and tracking.

#### Cons

Would love to see integration with Monday.com

---

### Good alterative for sales force automation

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

So far its good.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

Simple to use and like the Task Management and Sales Collaboration features

#### Cons

Can not think any, still evaluating the solution

---

Showing 1 - 10 of 63 Reviews

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## ZooM Popular Comparisons

[Odoo vs ZooM](https://www.softwareadvice.com/compare/49629-zoom/vs/77019-odoo/)

[Compare All Alternatives](https://www.softwareadvice.com/product/49629-zoom/alternatives/)

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