All LUMA1 Reviews

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User Profile

Anil

Verified reviewer

Information Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great video making and marketing tool

The tool is quite simple to use, and I look forward to doing more with it. Excellent customer service and ease of use.

PROS

Using the platform, it is really simple to make an interactive video. It has a great number of innovative options for creating interactive videos.

CONS

I believe the UI and UX should be better. It is more difficult to use than other video editing tools.

Mane

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Lumaone

PROS

This platform is very simple to use and there are many options to help us edit and make the content very simple.

CONS

The experience that months I have on this software is very formidable and since they facilitate some files.

User Profile

Gabriel

Verified reviewer

Higher Education, 201-500 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed May 2019

Hippo > Luma

It is far from the worst, but also not near the best!

PROS

Relatively easy to use. Many options in regard to ways to edit videos.

CONS

Not as easy to use as other video editing software, such as Hippo.

Vendor Response

Hello Gabriel, Thank you for taking the time to review LumaOne. Although there are some similar capabilities to Hippo in video editing, LumaOne is greatly focused in the learning experience with the ability to create polls, quizzes, animations, scenarios and journeys. Our global customers enjoy one click translation to deliver a video in a new language in minutes as well as the ability to create once and share on any device and also via social media. All video creation and end user activity is fully tracked down to detailed item analysis to gain complete insight on users. We continually strive to advance the capabilities of LumaOne and hope you have the opportunity to try LumaOne again soon. Please send us an email at guide@luma.one. We would be happy to show you around. Thanks!

Replied May 2019

Wangnin

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2022

Lumaone review

PROS

It is a very easy to use software and has advantages like for example allows to make very original and professional marketing videos

CONS

For me this software has no disadvantages and it is easy to use.

Elgan

Oil & Energy, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

JDR and LumaOne - a great fit

At JDR Cable Systems Limited, our customers depend on our high performing products and services which connect the global offshore energy industry. Training of our employees to the required standard whilst in pursuit of delivering services of the highest quality is aligned to our core values. With the help of LumaOne, JDR has been able to create a library of interactive training material both quickly and efficiently to meet our technical and health and safety requirements. LumaOne has been simple to use and allows the JDR team to control the content of our training material and assessments. With a central library that’s easily shared to different groups within the company, LumaOne will undoubtedly provide the step change JDR need to train our employees in the most cost effective and repeatable way possible.

PROS

It's very easy to create content from your existing data, such as PowerPoint and then add in additional video features to it either directly through the website or remotely through a phone. There are a lot of options to help edit and make the content as easy as possible for the intended audience. Creating assessments and polls is a great feature that will be widely used by JDR as a means of capturing competencies in all aspects of our business. The onboarding and customer care we received has been fantastic. It's clear that LumaOne really do care about us and have even made improvements where needed based on our experiences to date.

CONS

There are a lot of options that can be used when creating content, with some changes being made to enhance its user friendliness. These can at times be a little confusing when determining the most suitable option - although the basic elements needed are easy to understand and use.

Cheick

Oil & Energy, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2022

Lumaone review

PROS

Lumaone is a good social media video maker. Very easy to use, I recommend No problem encountered in using this software

CONS

No problem encountered in using this software

Stephano

Information Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Most complete out of the box compliance platform

I have used about a dozen Elearning platforms and the standards have always seemed thin. Adobe capticvate is a very powerful tool with access to some amazing student data but overall it is unecesserally complicated and really expensive. LUMA ONE is true interactive video platform compatible on every device with out any complex workarounds.

PROS

So easy to use you can do it on a cell phone. Translate any course instantly, with a high degree of accuracy. Interactive video tools. Html mark up capabilities. Great metrics.

CONS

The UI styling in the back end may need a little jazzing up.

Montina

Hospitality, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

LumaOne Review

It's easy to learn how to use the features/functions, and lots of FAQ training have already been posted on the platform. Most importantly oi feel like the LumaOne platform has evolved since I started using it - the team is constantly building new features & capabilities.

PROS

User Activity & Completion Tracking, ease of transferring content onto and out of the platform using SCORM. The ability to reuse elements - love it!

CONS

It takes a bit of getting used to when you start- but over a period and with the help of their business support partners - you feel more confident in your skills and efficiency using the platform.

Reason for choosing LUMA1

LumaOne allows you to seamlessly package pieces of learning onto one platform - in addition, it has the capability to build content that users can choose to navigate through based on their learning needs. Moreover, it allows tracking of learning/ completion by user/group, etc like an LMS. Above all, the customer support provided is unmatched - a dedicated resource who is not only available to assist even at a short notice - they also take requests and implement new features based on your feedback.

Paul

E-Learning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

User friendly interactive video - easy to produce

Disclaimer: we love LumaOne and we're using it for our business. As a platform, it keeps on improving, both functionality and ease of use. Still feel that the UX can be improved. But the final output is really what counts

PROS

It is so easy to create an interactive video using the platform, either shoot your own (you can shoot straight into the back-end using your phone or webcam) or use a URL. Add interactions. Publish. It's that simple.

CONS

There's so much in the platform that the options can be bewildering.

Reason for choosing LUMA1

n/a

David

E-Learning, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed October 2020

Great interactive functionality for videos.

Very responsive to customer needs.

PROS

Very creative functions for developing interactive videos.

CONS

It is a relatively new software but is growing rapidly.

romaric

Internet, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2022

review

PROS

the software is very easy to use and allows you to make very professional marketing videos

CONS

during all my years of use I have not encountered any difficulty

Sanoussy

Telecommunications, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Lumaone reviews

This software is very easy to use.

PROS

This application is very important for making the video and photos.

CONS

I haven't had any cons from this software.

Michael

Education Management, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

LumaOne Review

Our experience using Luma has been excellent. It is easy and intuitive to use and straightforward to update and make changes to our platform. I would highly recommend it.

PROS

Luma has helped us to promote and market our school to the broader school community and especially to prospective parents. Visitors have found it helpful to watch the range of videos that show our staff and the school facilities before coming for a school tour. Luma has also been useful as we are able to easily update and post new videos.

CONS

Since using the LumaOne platform we have had no issues or concerns using the system.

Stephanie

Construction, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Appreciative of this Software

See above.

PROS

We have just put our safety orientation video on Luma One and are rolling it out to all staff and business partners. The customer service that we received when producing this video (from [SENSITIVE CONTENT]) was absolutely PHENOMENAL (I don't think we could have done this without her). The software is fairly user friendly and I look forward to working with it more and rolling it out to other staff members.

CONS

Nothing at this time. Thank you for making this product available.

Reason for choosing LUMA1

Luma One was able to provide what we were looking for - interaction and a certificate option at the end of our safety orientation video.

Kerry

Management Consulting, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Great option as a marketing tool

Excellent

PROS

Easy to use and set up -- great customer service

CONS

No con's The experience setting this up was great, it's easy to use and potential clients are intrigued by it

Reason for choosing LUMA1

Loved the interactivity and the ability to add video which is always compelling to a visit

edoardo

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Una scoperta interessante

Per quanto mi riguarda mi sono trovato molto bene con questo programma e mi sento di consigliarlo a chi necessità di creare video senza avere troppe conoscenze in materia di video editing.

PROS

Ottimo software per la realizzazione di video per le aziende. Il programma presenta un interfaccia ben fatta ed intuitiva, inoltre offre numerosissime funzioni molto utili per le aziende che desiderano ampliare il proprio marketing.

CONS

Essendo un software non molto conosciuto forse il prezzo è un po alto, considerando anche il fatto che non offre nessun periodo di prova gratuito.

Cedric

Banking, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

LumaOne

PROS

Very simple for interactive video creation and has very good features for video creation

CONS

It's not as easy as that For video creation software and they need to think about improving some tools

Brice

Banking, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

LumaOne

PROS

With this software it is very easy to create an interactive video with many features that allows to edit videos

CONS

In all my years of use I have yet to find any drawback

Craig

Media Production, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Fantastic customer support

So far so good. We are looking for a long and productive relationship together.

PROS

[SENSITIVE CONTENT HIDDEN] has essentially made me a part of the team at Luna one by coming along side at the early stages of our online course development.

CONS

There is a learning curve involved in this, but the steepest part is the development of your own material. One should not sell short the importance of a good script from the beginning.

Andrew

Apparel & Fashion, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Functional Review LumaOne

Very focused on solving our problem. Willingness to adjust to a new direction when required and very responsive.

PROS

Simplicity to use and effective application to our problem statement

CONS

No real issues for our solution we are solving

Showing 1 - 20 of 20 Reviews