About Sendspark

Sendspark is a web-based personalized video email solution that helps businesses build genuine connections with their audience. Sendspark enables organizations to stand out in the inbox with video emails for smarter outreach and clearer communication.

With the Sendspark Chrome extension, new videos are just one click away with the ability to record right from the browser. Teams can create quick videos of any kind on the fly for customers, allowing them to introduce themselves, answer questions, follow up on conversations, showcase their products, or create instant tutorials.

Sendspark allows managers to be able to record themselves, their screens, or their faces as a floating bubble over the screen to make personalized videos at scale. Users can add perso...


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58 Reviews of Sendspark

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Showing 1 - 20 of 58 results

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April 2021

Bradley from Marketing and Advertising

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

3.0

April 2021

Easy and effective

I use SendSpark for prospecting emails and social channel outreach. It's a great way to break the ice with cold contacts.

Pros

It is incredibly easy to setup without the learning curve that many others have.

Cons

Currently the inability to add a custom tracking domain but this is on their development plan and is expected to be available soon.

Reasons for Switching to Sendspark

It had too many features that I didn't need and I liked the simplicity of SendSpark better.

April 2021

Tom from Design Agency

Company Size: 51-200 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Sendspark has changed my view of video & emails

I recently discovered how a video helps to engage people much more. Sendspark is definitely going to serve my needs for creating videos and short screencasts. If you really want to boost your business, please start to use Sendspark right now. ..I am looking forward to new features available in the future with more interactivity and reply options. There's a lot of potential!

Pros

It was exactly what I was looking for. A tool to create videos on the fly (in the browser) and send it via a link to my clients and colleagues. It works great, fast and reliable. Video and audio quality is good. It was easy to set up and it's been working flawlessly for the last couple of week I've been using it. I love to receive a confirmation email if someone has viewed my video. Highly recommended!

Cons

I can set global brand styles to customize the video landing page to my corporate design. I love the new feature to scale the logo in the header but would like to see more customizing options like changing fonts and font sizes.

Reasons for Choosing Sendspark

Very straight forward user interface and easy to use. I can share and embed videos to my sites.

Reasons for Switching to Sendspark

I have used and tested many other video solutions on my desktop, but Sendspark is so easy to use with a cear interface. I'm very excited about this app because just doing the initial set up I already got many ideas to implement in my business.

April 2021

Mercedes from The Expert Recruiter Group, LLC

Verified Reviewer

Company Size: 1 employee

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

3.0

April 2021

Easy to Use

I probably need more time to get acquainted with the software and understanding the most effective way I can use it. So far my experience has been acceptable.

Pros

The extension is easy to work with and provides great sharing options.

Cons

Customer support response time is very quick but I'm still unclear on a recording timer available to display as I'm recording and screen sharing. I don't see many options or settings area with more options.

Reasons for Switching to Sendspark

I was paying monthly but received a great promotion from Sendspark.

April 2021

Jason from Jason Hewlett Entertainment LLC

Company Size: 1 employee

Industry: Events Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Didn't Think I'd Love It and Use It This Much

Very excited about it. Want to tell others and promote it, but also don't want everyone to have this as it feels like a secret weapon for me.

Pros

I have purchased video email services such as BombBomb and other types through the years, usually a wasted subscription due to my own laziness or factors such as not getting all dressed up and camera ready every day if I'm being honest. However, I've been blown away by the ease of use, and usefulness, of Sendspark. I am finding a reason to use it daily, and it's changing the way my clients feel engaged with me, whether it is proposals in email form, or even a simple video created for them of my sharing their web site in the background as I scroll through it, and am speaking in the bubble in the corner. They love that I do this. I'm very pleased with this product.

Cons

There is a learning curve in terms of recording a video on the Sendspark widget/page, and then linking the video to the client, and if you return to that recorded Sendspark page and press the wrong button, such as "done", you can ruin the client link by clicking in the wrong place, and that's the only glitch I've found so far. But this app is invaluable for me at this point.

Reasons for Switching to Sendspark

Too many hoops with using it, and the functionality wasn't as easy as this.

April 2021

Joel from Case Study Buddy Inc.

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Video is the future; Sendspark is here now!

So far, so good—we use video for everything from welcoming new leads to celebrating wins internally, and this allows us to do all of those things as a team at a reasonable cost and with more control over branding and the experience.

Pros

Sendspark is remarkably easy to use, and we love the branded options. Having a call to action makes a ton of sense for the applications we use it for, and being able to request video is a game changer for some of the processes we use every day.

Cons

The interface is a little confusing, but improving with time. There are some things that have been a little buggy, but I trust the team is on top of fixing them and the support has always been prompt when I have a quesiton.

Reasons for Switching to Sendspark

We still use Loom for some functions, but right now, Sendspark just has more functionality for us to make use of.

April 2021

Isaac from Coffy Creations Photography

Company Size: 2-10 employees

Industry: Photography

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

An absolute must!

I've been using Sendspark exclusively for the last few weeks and my experience has been phenomenal! They made it so easy to send leads personalized videos. If you're not sending clients/leads personalized videos, you need to start today and give Sendspark a try! My clients are SUPER impressed every time I send a video.

Pros

Absolutely LOVE the branding I can do on the share pages! It's so cool being able to "caption" the thumbnail so the recipient can see that the video was made for them and I don't have to create a sign or custom thumbnail.

Cons

I think it's being worked on (at the time of this review), but I'd love to see domain masking so my customers see my domain name when they're sent the share page.

Reasons for Switching to Sendspark

I was looking for a software that could do more and Sendspark fit that need perfectly!

April 2021

Len from Johnson Stanley Limited

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Sendspark Review

This is a great little product that is simple to use and not overly expensive. The support team are friendly and very helpful.

Pros

The software is a very inexpensive method of producing explainer videos. It is also a simple way of putting videos on email communications.

Cons

I would like to be able to use some backgrounds when recording videos. I would imagine this is something that will be included at some stage in the software development.

Reasons for Switching to Sendspark

I still use OBS but ManyCam was constantly crashing requiring new uploads of the software. there support was terrible taking days to get any feedback to questions.

April 2021

Atte from Assuvia

Verified Reviewer

Company Size: 1 employee

Industry: Management Consulting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Every now and then something pops up, that ends up solving problems you didn't know you had.

Sendspark is intuitive, feature-rich tool for making real connections with people. I love how my customers and colleagues respond to the fact that instead of sending out updates, proposals or whatever by IM or just plain text emails, they get a personalized video. Backed with a lovely support, Sendspark has brought a completely new way of doing things to my life, and I'm loving it. As an extra bonus, being able to brand your messaging to convey "you" is making me super happy. Thanks for building this [SENSITIVE CONTENT HIDDEN] I love it.

Pros

- Video CTA's. Pure gold. - Custom branding. Pure gold. - Personalized thumbnails. Pure gold. - Chrome extension makes everything sooo smooth. Pure gold. I could go on for days. I highly suggest you check this one out. Personalized messaging, made easy & intuitive.

Cons

It might sound a little strange but can't really name any particular problem. The app is great, support behind it is great and pricing is right on point. Would love to have folders for organizing things?

April 2021

Brian from Valley Hi Toyota

Verified Reviewer

Company Size: 51-200 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Video is the present. Get going.

As a dealership we realized that many people send leads in order to compare prices. But if we can differentiate ourselves from competitors with our first impression than that would give us a leg up to showcase our personality and product. We use Sendspark in email campaigns to a landing page targeting in-market buyers and to address the fact that our team speaks Spanish. We also appreciate the stats.

Pros

Ease of use to send a video in an email. Versatile with straight to the point design. Create multiple videos with animated gifs and branded landing pages. Record video or screen or both. Simple yet effective video conversations with branded colors.

Cons

I wish there were multiple call-to-actions just in case I want to send them to certain pages on my site.

April 2021

alan from @TALKFUNDING

Verified Reviewer

Company Size: 1 employee

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2021

I bought it, and have been using it from Day One.

I've used it from day one. I use it nearly every day. I interview crowdfundng campaigns over zoom, so the personal touch of the video message to prepare the client brilliant. Also I used it when there is confusion or a problem over time. It can take any "heat" or stress out of the situation.

Pros

Total ease of use. I am not too technically minded but I found it really easy to use. I sent my first video gmail to a client without any drama. I love being able to track the email and whether the client has read it or not.

Cons

I haven't found any issue yet. It's honestly not that complicated to use and get up and running asap.

April 2021

Ashutosh from LB SAFE

Company Size: 2-10 employees

Industry: Animation

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

SendSpark Tacos

Overall I am really loving this product

Pros

Intuitive UI and ease of use. I literally loved the way I can use video in my emails. The testimonial request is cherry on the cake... believe me.

Cons

With a cap of 150 videos in a month with basic plan you don't get chance to hit and trial and it's consuming my available kitty. Hope the am gives it a thought. No-one can make a 15mins video in single shot. That's insane

Reasons for Choosing Sendspark

It's simple clean and works well

Reasons for Switching to Sendspark

Expensive

April 2021

Volkan from Gekron

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

A very good tool that can be used in a number of different ways.

Sendspark is a new way for people to share their favorite things with friends and followers. You can send videos or links privately from one person to another. It's like sending an email without the attachment!

Pros

I use Sendspark to create amazing video emails for my customers that make them feel special. My customers get to know me better through SendSpark. There are some really great things about the interface. The dashboard is nice and easy to navigate, which makes it a breeze to get back into the project when I'm ready for another round of changes.

Cons

I've been using this for a few weeks now and it's great. The only thing is that there are no instructions on how to use the timer or even an option to choose which timer you want to use when recording screen sharing video calls.

April 2021

Chortney from Ruesch and Company, LLC

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great screen video capture and video email software

Very positive. I have used others and SendSpark is easier to use and feature rich.

Pros

I love the ability to send custom video emails as well as pre-prepared videos to current and new clients. It gives a personal touch in the digital environment we work in.

Cons

Some features are only available via the browser extension. It was a little frustrating trying to figure out how to do something with the program to later learn that was only available via the browser extension. A clearer upfront explanation would have saved some implementation time.

Reasons for Choosing Sendspark

AppSumo deal made it a no-brainer.

April 2021

Prasanta Kumar from Agritell Private Limited

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Amazing and easy video making tool for non-expert.

Amazing. Most of the features in a single tool. I don't think before using it.

Pros

Very easy to use as I didn't have pre skills for making a video. But amazing happened after purchasing this software as I easily make the amazing video that my colleague is not believing me.

Cons

When I am making a video showing my face or screen, I unable to add additional pictures or short video clips on the main video frame.

Reasons for Switching to Sendspark

Easy to use and lifetime deal.

April 2021

Jonah from Synapse Digital Marketing Solutions

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Love Sendspark!

Easy set-up. I like the templates for ideas on how to use it.

Pros

I'm already using two other video screen recording software prior to finding out about Sendspark. I really like ease of using it using the chrome extension. Makes my workflow so easy. Being able to whitelabel it for the pricepoint is a no-brainer. Support is awesome. I've used it daily since I got it!

Cons

I'd like to request to be able to use a still image for the dual (face+screen) recording, and option to maybe use a virtual background? No biggie but nice to have features.

Reasons for Switching to Sendspark

Value

April 2021

Simon from ConnectAd

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

April 2021

Solid alternative to Loom

Pros

I like that you're able to create a customizable branded landing page where the video lives. Functions well most of the time and my clients have loved receiving the videos.

Cons

For some reason, I've had the app crash on me a few times mid-recording. I don't know if it's my computer that's the issue. That being said, hasn't happened often, and I feel confident the issue will be resolved in the future.

April 2021

User Profile Picture

Timothy from indema

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Amazing product- Better than Loom!

Overall, amazing. The support team is even amazing and on top of things. Easy to talk to, they are human and arent snooty like the other platforms.

Pros

The user interface, ease of use, and more importantly, the customer service is always ON TOP OF IT!

Cons

Literally nothing.. The only thing I wish was that there were more options for browsers I can use. But, this is such a small issue that its negligible.

Reasons for Switching to Sendspark

Too expensive and complex.

April 2021

Valerio from Best Startup

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Ohhhh YES

Pros

Easiness and final Result... Smooth and wonderful result. Really what I needed

Cons

I do not have find any Cons at the moment...

April 2021

Mony from Voice Crafters

Company Size: 2-10 employees

Industry: Broadcast Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Fantastic product!

Easy to use, intuitive and very helpful

Pros

Love the ease of use, the fact that I can add branding and calls to action. Very helpful software in showing clients how to navigate through our platform. Also great that I can record a video outside of my laptop and upload it.

Cons

I switched from Loom and I didn't really feel any issues or downsides.

April 2021

Jay from AuthorJump

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Get video feedback like a champ

Pros

The best thing is the video request feature. You can send happy clients a link and they'll be taken to a page where they can record a video testimonial without having to download or set up anything. Super easy! NOTE: Another way I used this feature is to screen job applicants.

Cons

I'd love a desktop app so I don't need to use the Chrome browser. Also a shortcut to quickly restart a recording would make this perfect.