All Sendspark Reviews

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Moses

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed August 2021

Alternative to loom

User Profile

Shade

Verified reviewer

Information Technology and Services, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Simple & Easy

I can quickly send out videos recording a solution to a client’s question. It also helps in getting testimonials from clients.

PROS

The software is extremely easy & simple to use - you can practically dive in and get up and running in minutes! I also like that I can request a video review easily from a client using this tool!

CONS

Would love the ability to edit a screeshare in the middle of the recording (as opposed to just trimming the ends). This would save the time of downloading and doing this in another software (in case and error IS found in the middle of the recording).

Reasons for switching to Sendspark

More affordable.

Joel

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Video is the future; Sendspark is here now!

So far, so good—we use video for everything from welcoming new leads to celebrating wins internally, and this allows us to do all of those things as a team at a reasonable cost and with more control over branding and the experience.

PROS

Sendspark is remarkably easy to use, and we love the branded options. Having a call to action makes a ton of sense for the applications we use it for, and being able to request video is a game changer for some of the processes we use every day.

CONS

The interface is a little confusing, but improving with time. There are some things that have been a little buggy, but I trust the team is on top of fixing them and the support has always been prompt when I have a quesiton.

Reasons for switching to Sendspark

We still use Loom for some functions, but right now, Sendspark just has more functionality for us to make use of.

Pruteanu

Computer Software, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2022

The closes personalized experience.

While Sendspark has less features than prominent competitors such as Loom and CloudApp, its low cost and ease of use have convinced us to remain with it. We are optimistic that, with Sendspark's ongoing updates and features, it will remain a close competition amongst many of these video-focused platforms.

PROS

Make an appealing email that will be opened. Create conversion-boosting tailored experiences. Record videos without having to fiddle with sophisticated settings.

CONS

Video editing (e.g., cutting certain sections out, adding background music, etc.) Option for a green screen background (similar to Zoom/Google Meet)

Isaac

Photography, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

An absolute must!

I've been using Sendspark exclusively for the last few weeks and my experience has been phenomenal! They made it so easy to send leads personalized videos. If you're not sending clients/leads personalized videos, you need to start today and give Sendspark a try! My clients are SUPER impressed every time I send a video.

PROS

Absolutely LOVE the branding I can do on the share pages! It's so cool being able to "caption" the thumbnail so the recipient can see that the video was made for them and I don't have to create a sign or custom thumbnail.

CONS

I think it's being worked on (at the time of this review), but I'd love to see domain masking so my customers see my domain name when they're sent the share page.

Reasons for switching to Sendspark

I was looking for a software that could do more and Sendspark fit that need perfectly!

Len

Computer Software, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Sendspark Review

This is a great little product that is simple to use and not overly expensive. The support team are friendly and very helpful.

PROS

The software is a very inexpensive method of producing explainer videos. It is also a simple way of putting videos on email communications.

CONS

I would like to be able to use some backgrounds when recording videos. I would imagine this is something that will be included at some stage in the software development.

Reasons for switching to Sendspark

I still use OBS but ManyCam was constantly crashing requiring new uploads of the software. there support was terrible taking days to get any feedback to questions.

Atte

Verified reviewer

Management Consulting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Every now and then something pops up, that ends up solving problems you didn't know you had.

Sendspark is intuitive, feature-rich tool for making real connections with people. I love how my customers and colleagues respond to the fact that instead of sending out updates, proposals or whatever by IM or just plain text emails, they get a personalized video. Backed with a lovely support, Sendspark has brought a completely new way of doing things to my life, and I'm loving it. As an extra bonus, being able to brand your messaging to convey "you" is making me super happy. Thanks for building this [SENSITIVE CONTENT HIDDEN] I love it.

PROS

- Video CTA's. Pure gold. - Custom branding. Pure gold. - Personalized thumbnails. Pure gold. - Chrome extension makes everything sooo smooth. Pure gold. I could go on for days. I highly suggest you check this one out. Personalized messaging, made easy & intuitive.

CONS

It might sound a little strange but can't really name any particular problem. The app is great, support behind it is great and pricing is right on point. Would love to have folders for organizing things?

User Profile

Martin

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2022

Sendspark + HubSpot = Delight

PROS

Finding a tool that I could integrate with hubspot was brilliant. The personalisation is superb due to the HubSpot Marketing Hub integration.

CONS

I haven't found anything that I don't like yet. It's easy to use.

Reason for choosing Sendspark

HubSpot integration and value for money.

Reasons for switching to Sendspark

HubSpot integration

Brian

Verified reviewer

Automotive, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Video is the present. Get going.

As a dealership we realized that many people send leads in order to compare prices. But if we can differentiate ourselves from competitors with our first impression than that would give us a leg up to showcase our personality and product. We use Sendspark in email campaigns to a landing page targeting in-market buyers and to address the fact that our team speaks Spanish. We also appreciate the stats.

PROS

Ease of use to send a video in an email. Versatile with straight to the point design. Create multiple videos with animated gifs and branded landing pages. Record video or screen or both. Simple yet effective video conversations with branded colors.

CONS

I wish there were multiple call-to-actions just in case I want to send them to certain pages on my site.

alan

Verified reviewer

Financial Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2021

I bought it, and have been using it from Day One.

I've used it from day one. I use it nearly every day. I interview crowdfundng campaigns over zoom, so the personal touch of the video message to prepare the client brilliant. Also I used it when there is confusion or a problem over time. It can take any "heat" or stress out of the situation.

PROS

Total ease of use. I am not too technically minded but I found it really easy to use. I sent my first video gmail to a client without any drama. I love being able to track the email and whether the client has read it or not.

CONS

I haven't found any issue yet. It's honestly not that complicated to use and get up and running asap.

User Profile

Timothy

Verified reviewer

Design, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Amazing product- Better than Loom!

Overall, amazing. The support team is even amazing and on top of things. Easy to talk to, they are human and arent snooty like the other platforms.

PROS

The user interface, ease of use, and more importantly, the customer service is always ON TOP OF IT!

CONS

Literally nothing.. The only thing I wish was that there were more options for browsers I can use. But, this is such a small issue that its negligible.

Reasons for switching to Sendspark

Too expensive and complex.

Valerio

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Ohhhh YES

PROS

Easiness and final Result... Smooth and wonderful result. Really what I needed

CONS

I do not have find any Cons at the moment...

Jay

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Get video feedback like a champ

PROS

The best thing is the video request feature. You can send happy clients a link and they'll be taken to a page where they can record a video testimonial without having to download or set up anything. Super easy! NOTE: Another way I used this feature is to screen job applicants.

CONS

I'd love a desktop app so I don't need to use the Chrome browser. Also a shortcut to quickly restart a recording would make this perfect.

Terrell

Education Management, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2021

Great Start

PROS

While I love Loom, Sendspark's 'request video' function was its most compelling feature.

CONS

Two immediate needs are video trimming (and very basic filters would be nice) as well as GDPR compliance for the 'request video' feature.

User Profile

Alex

Verified reviewer

Automotive, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Sendspark is a Winner

PROS

I can easily send my customers videos via email. Video testimonials can be very powerful. Software demos are easy to deliver to decision makers, etc.

CONS

I would like to be able to organize videos into folders. I think this would be a valuable feature and help me to access the right videos more quickly.

User Profile

Peter Bachmann

Verified reviewer

Design, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY