All Soapbox Reviews
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Gail
Verified reviewer
Insurance, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2020
Easy to use for creating instructional videos!
Overall I’ve been really pleased with how quickly I can produce quality videos as needed. It makes it much easier to respond to inquiries in a timely manner!
PROSIt was really easy to get started using Soapbox! I like that you can see yourself as you get started to make sure you appear on screen the way you want because both you and your screen are being recorded at the same time. Also, I LOVE that once you’ve recorded it’s easy to decide whether you want yourself, both you and your screen or just your screen to shown on the final video!
CONSI wish you could see yourself somewhere on the screen during recording to make sure you’re still centered on camera. It would also be nice to be able to cut out parts you don’t want to include in the final recording.
Anonymous
501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed April 2021
Soapbox is really good and gets the job done
Soapbox is great and gets the job done for me. Although I will say I like CloudApp a little better for some of the additional types of screen grabs and records I can create and share.
PROSI really like that I can record myself sharing my screen and have the option to have my face included or just have the screen shared. It's great for grabbing content that I need to send to a customer to walk them through how something is done. Awesome tool for answering questions and troubleshooting.
CONSThe editing of the clips is simple, but I wish there were more options for taking out parts in the middle rather than just clipping the beginning and the end. I also sometimes have a hard time getting it to stop right where I want it and have to drag and guess a few times. The other thing I wish it had (maybe it does and I missed it?) is a way to do a muted screen recording. Sometimes I just need to show where I'm clicking and don't need audio, and would rather not have the content I'm sharing have the audio of my clicks or my breathing in it when silence would do fine.
Ashwini
Restaurants, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2019
We create our business ad through Soapbox
Overall, Soapbox has been an excellent tool to create any pitches, presentations, or advertisements for our restaurant.
PROSThe best thing is its feature that allows me to record both the screen and my face for making any presentations, pitches, or advertisements.
CONSMy upset experience with this app is that its browser extension didn't work, and I had to remove and re-install several times, which made me feel annoying about it.
Ed
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Powerful video marketing and sales tool
Exceptional product and company
PROSVery robust video marketing and sales tool with great integration backed by a great company
CONSDepending on the number of videos you have, the monthly cost can add up
Reason for choosing Soapbox
Superior product, company and integrations
Reasons for switching to Soapbox
Flexible pricing and no annual contract
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed July 2021
Excellent tool for easily creating educational, training, or promotional videos
Overall, Soapbox by Wistia is a very user-friendly tool that makes it easy for anyone to record personalized videos. We've used it for promotional videos, personalized sales videos, training videos, and educational videos.
PROSSoapbox is super easy to use. It's awesome that users can leverage split screen capabilities, so that they can show their face and their screen. It doesn't require a ton of technical or production expertise. It's easy to quickly whip up nice looking videos!
CONSThe editing features are a bit rudimentary. It's pretty easy to trim the beginning and ends of videos, but it's not as easy to clip content out the middle of a video. Editing can be time-consuming. Sometimes we have trouble sharing via email – perhaps because of video size.
Mim
Real Estate, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great for educational videos and feature release marketing
Soapbox is extremely easy to use. I love the split screen capabilities and they're constantly adding new features and tools. We've had a lot of success with creating educational videos for our clients as well as explaining new features through videos prior to releasing them.
CONSWe could use the ability to insert writing over the video or even insert a screen of just writing for educational videos.
JM
Real Estate, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2019
Easy solution to empower everyone to use videos
We've used Soapbox to serve both external and internal customers. It's been great to empower employees with this tool to help walk a customer through an issue or to share knowledge with team members. Anyone can do it on their own and on their own schedule.
PROSEasy to roll out to various groups, from technical to non technical roles Can get started on filming a video in minutes Makes it easy to empower employees to share knowledge
CONSa few more video editing capabilities would increase adoption of this product for our teams. file format not compatible with uploading to Salesforce Community Knowledge Articles
Megan
Human Resources, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
Easy, but Nothing Fancy
Overall, for the purposes that I need to fill Soapbox has been perfect. I can create training videos where I am sharing my screen so my employees can go back and reference the video.
PROSI like how easy this product is to use and that there aren't a ton of features to make things confusing.
CONSThe product isn't anything fancy, so if you are wanting anything professional looking then this platform probably isn't the one for you.
Christine
Computer Software, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2019
Easy to use Video!
I like soapbox. It is easy to use and I send videos out to clients for a quick reminder on how to do something within our software.
PROSIt is easy to make quick videos, i like the chrome extension They are easy to open on the receiving end.
CONSthe editing can be time consuming and it is hard to download and send out videos if you don't have the upgraded version
Anonymous
10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed September 2019
Really like the easy recording but can't download videos how I'd like to
Overall, I like the product and think it has a lot of value.
PROSIt's super quick and easy to record a screen cast and my face at the same time and then edit videos and customize a little bit.
CONSIt really frustrated me that I can't download and post my videos where I'd like to. I guess it's a paid feature, but I feel like they could monetize another way rather than take away something so basic.
Dannie
Real Estate, 201-500 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2019
Great product
Great quality videos that can be made quickly!
CONSThe editing process can be a bit challenging sometimes.
Anonymous
51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2019
Simple Tool For Creating Training Videos
We use Soapbox for everything from company-wide announcements, training, and client interactions.
PROSI use it to create training videos on new technology products/features that we acquire and it is so simple and easy to use.
CONSI wish Soapbox had the ability to edit/trim content in the middle of a video instead of just trimming off of the beginning of the end. This can create extra work at times.
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2019
Overall works fine for video grabs
Great tool for recording screen grabs for video
CONSSome issues when trying to send via email
Hope
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed May 2019
Problematic for some users - Resource Hog
Great idea and has a lot of features including being able to record screen and camera at same time. Has a free plan and can upgrade to paid plans.
CONSResource hog, both memory and cpu. Several users could get the videos to upload and there is no option to save locally. We decided to use another product because of too many issues.