All Dacast Reviews
1-25 of 228 Reviews
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John
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
Reliable and easy to use
We use it extensively to stream weekly tutorials, as well as live feed conferences and events. Overall, our experience has been very positive and you can quickly talk to a real persona if you get stuck or something´s not working.
PROSDacast is a solid streaming platform backed by an excellent support team which have helped me sort out configuration and integration into our e-learning platforms. I also like the fact that it´s highly customizable and integrates well into OBS studio and HTML pages, as well as Facebook. All in all, the quality/value for money ratio is well worth it.
CONSThe latency is annoying (can be up to 15 secondes) and the upgrade payment to eliminate it is really too expensive.
Reasons for switching to Dacast
Not flexible and interrupted by ads.
Vendor Response
Hi John! Thanks a lot for your comments, we take the point on the pricing. We are always trying to find cheaper solutions to put on the market, we will announce it if we have anything new on this!
Replied October 2019
Gus
Restaurants, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
A Little Rough Around the Edges, but Fantastic Value for Money
Dacast helps our team keep focus and lets us fully control our content, while keeping videos private and only accessible to our team. I've been quiet pleased with how seamlessly we were able to integrate it into our training materials in the place of YouTube.
PROSDacast is a great platform for hosting and live streaming videos. You can control the style of the video player without any third party branding or recommended videos like YouTube has. It creates a lot more streamlined and focused viewing experience for employee training videos.
CONSThe overall polish of Dacast could be improved. Changes to video info isn't always saved the first time. Uploads don't always finish uploading the first time. Processing to full HD quality can take a while too. The product works well overall, but it could use that extra bit of fine tuning.
Reason for choosing Dacast
Brightcove had some better and easier to use features, but the price tag was outrageous, at least for a company of our size.
Reasons for switching to Dacast
Purely as a video streaming platform, YouTube is great. But there are so many extra bells and whistles (ads, recommended videos, auto-playing videos, YouTube branding) that distract and, on occasion, offend our employees. Some recommended videos on the side can be pretty messed up. None of that is an issue with Dacast.
Dima
Sports, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed April 2020
Empty promises with quick support
Overall, I wish I'd selected another platform Honestly, the amount of time and effort spent in figuring out the bugs I described above was not worth it. I have about 2000 people that are actively using the platform I build and they trust me to give them a reliable way to stream live classes (dance classes) and record them for later viewing, and I feel I've let them down choosing DaCast I do not recommend DaCast to anyone
PROSThey don't make you pay for a full year and the price is a bit lower compared with vimeo and some other platforms i checked. Fast response support (not good, but fast)
CONSFeatures don't work!! 1. Analytics - does not work at all (support: "as soon as it works we will notify you") 2. VOD - recorded live streams have multiple 'holes' in them, most recordings have 10-20 minute holes missing in the recording!! Also, one of the recordings was corrupted after about 5 minutes in the stream, so 1.2 hour video = trashed. 3. LiveStreams - a huge bug in the token refreshing within the player, making anyone who views the stream refresh the browser every 6 minutes (as it stops the stream) 4. Support - the support is a fast-response-low-on-knowledge kind of support. The more knowing people are not responding at all (been 3 weeks with no response) 5. They have lots of articles that seem like someone who knows a thing or two about streaming wrote, that was mostly the reason I decided to invest my time in DaCast, it seemed promising (but only promising, no results)
Reason for choosing Dacast
mostly pricing options and good articles
Brian
Media Production, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Dacast meets our small business needs
Our clients aren't made of money, so we needed a streaming platform that would allow us to stream community/local events and not lose money on the deal. Customer service is good. The platform is not super polished compared to some competitors, but we've seen many improvements over the last 2 years.
PROSWe needed a simple and affordable platform for live streaming events. While Dacast isn't perfect, the streams are reliable and that is very important to us. There is not much else to say, it meets our needs!
CONSConnection times to viewers to the streams have been long (30 seconds to minutes to connect) even with the most recent update to their platform. Reviewing data for how many viewers watched each event is clumsy, especially when we have back-to-back events on the same channel, but still want to see the data separated. Splash screens take a long time to load on the streaming pages. Backoffice tasks can be accidently missed because each section of settings requires you to press a save button at the bottom of the page. Subscription details aren't explain very well, for example if you purchase a certain package you get data but it's parcelled out over the year, not given to you all at once to use. This results in overage charges but fortunately you can enable protection to add data automatically when you run out so your streams never go down.
Reason for choosing Dacast
Mainly price, as well as lack of certain features that could negatively impact our stream. For example, if copyrighted music plays (accidentally, or even in the case your client has purchased the rights to use the music) in the background of some platforms they will shut your stream down leaving you and your clients in a difficult position.
Reasons for switching to Dacast
StreamVu switched to focusing on educational platforms, they are an amazing company otherwise and a super friendly bunch of people.
Alan
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Solid Church Live Stream Platform
Excellent reliability. Been streaming with Dacast for sever years now and never had a failure. Solid, reliable streaming every time
PROSDacast gives us all we need to live stream our services at a competetive price. We're not a huge ministry so price is important to us, and other providers don't seem to get that and offer such competetive rates for small users who want to grow
CONSThe customised OBS version needs updating. You don't have to use it, but it's a good option for new starters
Reason for choosing Dacast
We looked at many other options
Reasons for switching to Dacast
Because they got rid of their free option and the cheapest entry-level paid offering was way too big and costly for our needs
Gandhi
Entertainment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2019
A great alternative for broadcasting
Almost a year broadcasting, working just fine on a daily basis.
PROSThe great variety of settings you have to get the image do you need. The price it's also great for my needs.
CONSIn my case, the learning curve. I was not familiar with this kind of broadcasting.
Reason for choosing Dacast
Price. Considering the number of my viewers, it was the best option.
Reasons for switching to Dacast
Price. Ustream was adquired by a big company and the change of prices was something we could not afford.
Vendor Response
Hello Gandhi! Thanks a lot for your comment, glad to hear you use our services every day. We take the point on the learning curve: it is important for us to get people to live easily, but it can be sometimes harder than expected.
Replied October 2019
Jose
Religious Institutions, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Great product for Churches
Very easy to use, live-stream has never failed.
PROSThe live stream file that it provides is easy to integrate with subsplash, an app developer/platform we use for our custom app.
CONSWhen you delete videos that have been recorded, you don’t get your memory back. When you’re not streaming, the not available feature doesn’t work with subsplash, instead you get an error.
Reason for choosing Dacast
The free trial and testing I was able to do ahead to see what features worked with my platforms.
Ryan
Media Production, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
A decent live streaming and video hosting company for professional use.
Overall the service has been reliable but lacks some features and convenience that I expected at this price point. I am currently looking for another cheaper provider for my live streams.
PROSWhat brought me to this software was the integration with InPlayer, which allows monetization of live streams and videos. We were looking to quickly deploy a Dacast workflow for a football team that wanted to charge online viewers and Dacast worked well in that application, both reliability and monetization features. The cost and reporting of bandwidth is transparent.
CONSThe control panel seems a little buggy with some changes requiring to confirm with a button at the bottom, others do not. Changes take a few seconds to take in order to do anything else with the page. In general, the control panel could use some work. I would like to see the ability to email the stream encoder settings to yourself or an app that allows you to see the settings. The recording feature has been unreliable with some missed portions and multiple recordings for the same stream. YouTube was able to record the stream reliably.
Reason for choosing Dacast
Monetization features and transparent pricing.
Luke
Higher Education, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
quick and easy to use.
easy to use and setup means I could focus on other areas of production instead of worrying about server side or live-streaming problems.
PROSIntegration and ease of use made any of my live-stream setups simple and fast.
CONSCan be lacking simple customization like live chat, but there are plug-ins for this but may take some extra time to setup.
Reason for choosing Dacast
Different use cases, da cast was easier to use and setup for just live-streaming. It does live-streaming video very well.
Paul
Verified reviewer
Religious Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2022
They doubled the price of our subscription
Dacast worked for us for a few years and did what it was supposed to. We only needed it for live streaming and it did that well. The analytics sometimes worked and sometimes didn't. We were happy with it when we only had the $19/month package but when they raised the price to $39/month we switched to another provider. We didn't need the extra storage or pay wall features they were adding so the price increase didn't make sense for us to keep the service. We switched to another provider and are very happy with our decision. Dacast also made it very difficult to cancel their service and in the end the only reason they did cancel it was because our card on file was expired. Otherwise they would have ignored my multiple emails and requests to cancel the service and I doubt I would have been refunded a full amount.
PROSIt worked reliably. It didn't do anything fancy which made it solid, and they did make things easy to change on my end when they upgraded their distribution services. Once you set it up, you kind of forgot about it because it just sat in the background and worked, which was ideal.
CONSIt didn't stream to social media, you had to constantly remember to turn on live stream recording.
Kent
Online Media, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Best Service Available
I've checked out virtually all other services. They all have their pros and cons but I've found DaCast has far fewer cons. Pricing is the biggest difference. DaCast is actually affordable for any kind of broadcast and combining that with the solid reliability puts DaCast way ahead of the rest. We continue to check the other services, as the years go by, but we keep coming back to DaCast. There's just no reason to go anyplace else.
PROSWe don't broadcast often, but when we do, we need to know that our CDN is solid with little chance of dropping. DaCast has proven their reliability, to us. We started with them when they first came on-line. Back then, there were little hickups as would be expected. In my opinion, DaCast is superior in every way to all other similar services. We did a week long broadcast recently, and had zero drops! Those were 12 hour days and not one drop. That's amazing. Setup is easy and quick. I setup a new broadcast channel in about 10 minutes and was testing the broadcast. We use Wirecast and DaCast is simple to interface with it. Support is available via chat and is pretty quick to connect and help you. That's huge when you're in the middle of a broadcast and need help.
CONSThe only con is in setting up overage protection. You can select it, and it appears that you have it, but you might not actually have it and there's no way to know that you don't. Until you go over your allocated bandwidth.
Vendor Response
Hi Kent, we appreciate your review and it is always a pleasure to do business with you. Hopefully we can optimize the overage protection soon enough so your streaming experience becomes even better! Talk to you soon.
Replied October 2018
Ian
Staffing and Recruiting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Video job descriptions made possible through Dacast
I love dacast it’s an integral part of my business, I use it daily, please keep up the good work
PROSQuality Reliability Ease of use Video view, it slides across making selection easy
CONSSetting out folders, I’ve not figured this out and would like help
Reason for choosing Dacast
Mainly Pricing and dacast festures
Donald
Religious Institutions, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2022
Good product, good tech support, only adequate secondary programming support of the service
The overall useability of the service is very good, however the programmers need to take issues more seriously and get them corrected. It is very frustrating to have to check every Sunday to see if there is enough room for a recording to take place.
PROSThe ease of use, straight forward website and stream programming functions
CONSWhen we signed up for Dacast the website worked great but then after a few months Dacast went through a full website redesign. After that I have had problems with the website tracking how much space our recordings are taking up. It has been about a year and the problem is still not fully resolved. The website does not track our recordings correctly. I counts a recording and deducts the size of the recording from our allotted space however it will not deduct that space when I have deleted the recording from their storage thus stopping the system from allowing a recording to be saved. Almost ever Sunday for over a year I have had to contact tech support to clear our storage so a recording can take place. I know this is a software issue however it should not take this long to correct the problem.
Donny
Information Technology and Services, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Best bang for your dollar
Easy to use, customer support 24x7 and no advertisements.
CONSI’ve had a few issues with lag on livestream, however most often it works as expected. I know they are currently in the process of upgrading this though.
Reason for choosing Dacast
Price and worked better with VidBlaster.
Reasons for switching to Dacast
Needed to remove advertisements.
Daoud
Music, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Reliable Streaming Platform
We use Dacast on bandswith.com to stream concerts. It's working well so far.
PROSIt's intuitive and reliable. They also offer a 1-month trial which is helpful to test the quality of the service. The player is sometimes very slow to download;
CONSSometimes, the dashboard doesn't load. There are glitches here and there
Reason for choosing Dacast
The price is fair.
Drew
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Every streaming and hosting service should run as smoothly as Vzaar.
Ease of use. the software interface has a natural progression, instructions and samples in laymen's terms. In the years I have been using Vzaar, I can count on this software to deliver my needs to customers without fear of malfunctioning. Customer support is always knowledgable and reactive in a timely manner.
CONSanalytics could be a little more user friendly, and a trending function should be added. Software support should be 24/7
Michael
Broadcast Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Happy Broadcaster!!!
Over all since signing up with Dacast my business has grown, I have more options and my personal wireless software works excellent
PROSThe software allows me option in monetizing my streaming or PPV
CONSNot much, but if there was an improvement I would say, “The Promo Code Process” Simplify
Vendor Response
Hey Michael! Pleased to read your review. Thanks a lot, and be sure that we are taking your point about the promo-code! We will try to improve it in a recent future. Happy streaming!
Replied May 2019
Barry
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2019
Great Product
DaCast is easy to use and provides a great, dependable and very stable stream for my online TV station.
CONSDoes not provide a schedulable 24/7 playout for setting up a traditional TV-style station
Reason for choosing Dacast
DaCast gave me the most dependable and steady stream for live broadcasts.
Vendor Response
Hey Barry! Happy to read that, thanks a lot for your comment! We take the comment for the TV style playout
Replied November 2019
Jostein
Sports, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
The whole package
We're streaming network cameras in a ski resort, live 24/7.
PROSIntuitive controlpanels and very easy to set up with support for practically everything that streams. Dacast has had no downtime we can remember either. Customer support 24/7 and extremely helpful. The customer support went above and beyond for us one day helping us with encoder software, which they don't have to do.
CONSThere is a big gap between their low data plan and medium data plans, specifically something targeted at people who stream alot but doesnt monetize their streams.
Vendor Response
Hi Jostein, Thank you for your review. We have noted your comments about our different plans and we are going to make some changes this year on this. Happy streaming!
Replied January 2019
Tony
Events Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Dacast Review
It's been a long road with Dacast, and it as certainly improved over the years. I look forward to Dacast's continuing growth, service and feature improvenets, and overall success.
PROSEasy to implement into my workflow (player embedding, etc.) . The CDN reaches a large audience and hads been reliable.
CONSAnayltics could be better, especially real-time (live). Need to know actual number of connected devices (audience/users) at a given moment in time. This will give us an indication of when people are watching and when peple are leaving. This informs programming decisions for future broadcasts. ie what engages the audiene, and what does not.
Ken
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Excellent customer support! Cost, features, and support are the reasons to consider them.
I migrated away from Wistia (a fine company) to VZAAR. Why? Because VZAAR doesn't charge per video. I host over 400 smaller-sized videos and growing. That's a big bill at 25 cents per video at Wistia. So that was a "good enough" reason to change. But here's what I found in VZAAR that was a pleasant surprise during their free trial: AMAZINGLY EXCELLENT CUSTOMER SUPPORT. The chat support was phenomenal. The response times were excellent. They were patient as I learned and navigated their admittedly more complex UI. There are some things that Wistia (or others) may do slightly better. For now. But for SUPPORT... VZAAR wins the day. I highly recommend VZAAR to anyone looking for rock-solid hosting, fast performance, fair pricing, mature hosting features, and excellent support. Try them out for free for 30 days. You won't be disappointed.
PROSCost and features. Also, some of the best support I've ever received. Amazingly powerful and versatile.
CONSThe back-end UI is in need of updating. But once I got used to it, it was not a deal-killer at all. Don't let the initial appearance of the back-end scare you off.
Gabriel
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Dacast is very reliable
Dacast is very reliable , great costumer support, great dashboard. I only can say positive things about the service.
CONSLatency. If the latency can come down to 1 second or less, will be super.
Raido
Broadcast Media, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2019
DaCast Review
good
PROSreliability of streaming out - usually no issues
CONSnot understanding, whats the max bitrate that could be used from input streams. Using 3 input streams, playing out them in player, 5mbps 3 mbps and 1 mbps, stuttering begins. Dropping the middle, 3mbps stream, makes all working fine again - so there must be some limits. Which sucks.
Vendor Response
Hey Raido! Thanks a lot for your comment. It is great that you say that there are no issues with our services, even greater that you point out the max bitrate situation. I suggest you take the time to ask our support, and if they are not sure about the answer, they will get a specialized engineer to answer you!
Replied October 2019
Leah
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Making God's Message More Accessible
We live stream our morning worship service every week. This software is wonderful! Members who cannot attend in person, for whatever reason, are able to tune in from wherever they are and not miss anything! The convenience also allows us to reach someone who may not be a regular attendee. This is a wonderful tool for our church, and would recommend it to anyone.
CONSAt this point, there hasn't been anything brought to my attention that I feel needs to be improved.
Chris
Broadcast Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2022
Extreme Value
It's so inexpensive, but it works great!
CONSWe don't use most of the features, but we have no cons with streaming.