As overall its a great tool. Nice UI/UX as a developer.

The user experience as a chatbot developer in kore.ai platform is great. It has all the tools to built the chatbot from the scratch. Even from the prototype stage. Bot flow creation is very easy and it has many advanced features too considering from AI perspective.

I think collaboration can be improved further more. And for the cloud version I could not find a way to use specific version (Because it changes frequently)

We are using Kore to automate chat generation in order to help recruiters hire great talent.

Robust feature set and thorough training process.

Documentation can be a bit difficult to wade through at times.

All end user questions are answered by the bot using Kore.ai.

Easy to use. Don't have to write all the code from scratch to execute.

Customer support is not that good. Difficulties in resolving issue.

It's very easy to design virtual assistants which could be used for different purposes, the platform already provides the tools over the counter so that a user will not have to sit a design them, you need only care of the business logic which goes in the development of the bot.

The dialog tasks are very easy to implement, the types of input which are needed are very neatly documented and implemented, all of the options are very to navigate, some of the features like masking, small talk, and basic training is done by the builder itself. It's easy to add channels, use the agent transfer and expose the APIs. Overall a very good experience using this platform.

The only thing which I feel could be improved is the sidebar on the bot platform, it's very hard to control the options on the sidebar on mouse hover since it keeps going up and down quite frequently.

With my all the experiences in developing different chatbots using Kore.ai platform, I highly recommend this Kore.ai platform for anyone who are searching for a better Virtual assistant development platform for their purposes.

The Kore.ai platform provides several strong NLP rich features for the developers which can be used to make their chatbot solutions really powerful. Some features like managing interruptions and multiple requests, handle multiple intents within a conversation, analyse sentiment tones behind user responses, extracting entities from user utterances and many more. And also it's really easy to integrate our developed chatbots with other messaging/chat applications as it supports most of the popular channels such as Messenger, Slack, MS Teams, Skype etc. or even we can easily integrate with our custom web sites/pages as well.

I feel that it would be better if the testing UI is developed as a different module within the platform to make it more usable.

Its very easy to create any huge bot in a minutes. I am very much interested and liked to work on it.

As of now, nothing to include in it. I am very much satisfied.

This is a great tool with abundant features and easy to navigate UI. I love how the an entire complex call flow spanning across multiple systems can be implemented under one BOT with Kore.ai while handling multiple features like machine learning, NLP etc. This product itself as so many in built features which are easy to use.

Kore.aI has too many properties and features which are so good but at the same time can made it difficult to keep in mind/maintain while building new bot/making more changes to existing bot.

- Interface is very user-friendly - Many functionalities and language capabilities

- Integration with other tools tutorial availability would be helpful

We are working with some prospect clients, Hospitals and motorcicle brands

You don't need to develop any code to make a chatbot works

I guess there should be more example of how to work with javascript to make for functions for the bot, maybe this could be specify in the documentation

User friendly Interface that helps new users to understand the software well and good.

I couldn't find any cons for the software cause it's good and I'm also new to similar softwares

Was fun working with it

The ease of working, the inbuilt basic machine learning and NLP services, The multiple deployment options

Keyboard short cuts, like esc to close the dialogue box

Overall its good platform where customer can build the conversations experiences for the medium complex use cases quickly.

Machine learning models and designing of the conversations.

Managing the versions of the bots since there is no mechanism to rollback to earlier versions.

Overall, it is a good platform to develop your skills in chatbot development

Ease of use Productivity Lots of integration options

Integration for third party app is bit lengthy

Customer Satisfaction Improvement ,

Very intuitive solution, really low code

some connectors to integrate Natively with some RPA tools

Natural language processing and low code environment

Nothing as such as we had a free training offered as well for the course