Good experience with good service. The support is excelent.

This software is important to us, we are a law firm. The security and confidentiality of our clients ' data is an important issue for us. The software gives us the confidence to share documents with our customers and them with us.

Pros

Excellent costumer support. The program has been adapted to our needs by Ethos Data Team. The security of platform is stronger.

Cons

The presentation of the audit reports. The appearance of the user environment. Usability in some browsers.

Very simple and useful dataroom platform. EthosData is our go-to dataroom.

Pros

Very useful and helping platform for Data Room processes. The software has many possibilities to adapt to specific necessities related to security, volume of information, different teams of users, etc. We have worked with EthosData dataroom on several deals. The platform is very easy to use. We like how easy it is to customize the different features of the dataroom as per our project requirements. The service support is great! They always give a very fast response.

Cons

Since their security and permissioning process is very structured, we usually reach out to our dataroom coordinator (or their helpdesk) to set data room security rules or users' profiles, but the support team is really fast and efficient, and they answer in minutes.

Do not attempt to use EthosData as it is unusable for most people

A group I work with got EthosData's Data Room service to store a large set of documents that many people will attempt to work on. I was sent and E-Mail with a link that purported to download the documents to my Mac. It did not. I had to call tech support, which itself was very difficult and time consuming. They do not answer their phone, but rather ask you to leave a message. They call back on an "invalid" number, which is a sign of a scam in itself. The next day, after a few hours of hard work with their very language-challenged tech support people, I allegedly downloaded the files. When I went to use the data, it was nowhere to be found. I have wasted an hour looking for it. The TheoData software system is a nightmare of gratuitous complication and poor user features at the install level. Only computer scientist have a chance of using it successfully. There is little chance that moist employees can use it. You will regret having your firm use it. This is one more company with very-poorly conceived and executed software trying to take your money.

A pleasure to work with EthosData. Great data room service and support team!

Very positive experience. It was a pleasure working with EthosData. The platform is easy to use and the support is quick and available at any time. Moreover, it has great value for money.

Pros

The dataroom is user-friendly and it has a great value for money! The dedicated support team is incredibly fast and reliable, with a 24/7 service available!

Cons

The permission settings are detailed and customizable, at the beginning might need a little understanding.

Really good service

Pros

Excellent customer support and ease of use. Even for users who are not tech based. Good quality as well.

Cons

Perhaps more features, but certainly worth the price. Would suggest a customer and company dialogue session, perhaps quarterly, to discuss issues.