About FirmRoom

FirmRoom is a cloud-based virtual data room designed primarily for the financial sector. The solution helps organizations to manage mergers and acquisitions due diligence through document management and file sharing. Key features include data tracking, data analytics, audit trails, customized notifications, individual and bulk invitations, bulk file upload and a user activity tracker.

FirmRoom allows users to transform, retrieve and classify documents and folders. Users can upload documents in bulk using a drag-and-drop functionality. Users can assign permissions for viewing, printing and downloading documents, and apply watermarks and two-factor authentication.

Text search is available for individual documents throughout the data room. Users can trac...


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Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of FirmRoom

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(26)

26

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

July 2019

Stephen from Chatsworth Securities

Verified Reviewer

Company Size: 11-50 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Great Product - Great People

Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no​ issues - it does what they say it does - Noting in beta that is being delayed.

Pros

When looking for a data room - Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no​ issues - it does what they say it does - Noting in beta that is being delayed.

Cons

no a thing - first rate product - great support

Reasons for Choosing FirmRoom

nice people, fair pricing, no pressure, quality offering

Response from FirmRoom

Replied July 2019

Thank you for the review Stephen! Glad to hear you have had a good experience with our software. Thanks again!

July 2019

Marshall from Cibolo Energy Partners

Verified Reviewer

Company Size: 2-10 employees

Industry: Oil & Energy

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Easy to use!

Our experience was great given our need to hide other VDR participants from viewing each other. This is something that other low cost products such as Dropbox have not been able to provide. Additionally, the analytics helped us track the overall activity and participation from the VDR participants as a way to view potential interest.

Pros

I like the simplicity of the product to use and invite people to the virtual data room. Additionally, the low cost of the FirmRoom product is great for a company like mine that will use it about once per quarter. It is perfect for us as we do not want to pay as much as the other products in the market.

Cons

Some participants received the invites within their spam/junk email which was fairly annoying. However, after sending a reminder to participants this wasn't a problem. Only one participant mentioned the site was blocked internally by their IT and they were not able to resolve the issue. That issue was likely remote to the one company participant.

Reasons for Choosing FirmRoom

We did not want participants to view one another and we wanted to track who was viewing/downloading data.

Response from FirmRoom

Replied July 2019

Thanks for the feedback Marshall! Happy to hear the software was easy to use! Also appreciate the feedback regarding invites going to spam/junk email, we are always looking to improve the product. Thanks again!

November 2019

Pilar from American Physician Partners

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

November 2019

Diligence assistance

using it for due diligence projects and I dread having to search for my materials

Pros

searching for specific topics is relatively easy

Cons

organization of projects is dependent upon the administrator and naming conventions are so inconsistent which makes it challenging for an infrequent user to navigate.

Response from FirmRoom

Replied November 2019

Thank you for your review Pilar! If you have any questions about naming and room organization feel free to reach out to our customer service at any time. Thanks again!

June 2019

Austin from Q Advisors

Verified Reviewer

Company Size: 11-50 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Excellent Product for the Price

Great customer support

Pros

This software has all of the features that I would expect from a Data Room, plus some. As an admin, it is extremely easy to set up and manage user permissions, whether it is by group or individual. The analytics capabilities are also valuable and easy to use. It is so easy to see who has looked, downloaded, uploaded, etc. documents. Uploading and downloading documents, whether one by one or in batches is so simple. And most of all, this product is very affordable compared to other solutions.

Cons

My only complaint is not being able to do a bulk download when the watermark feature is turned on and there are PPT or XLS files in a folder. Instead of a generic error or timeout, it would be great to download all of the available files with a warning or notification about the files that will not be included (because they are PPT/XLS).

Response from DealRoom, a Day1 Company

Replied June 2019

Thanks for feedback Austin! Happy to hear setting permissions and using the analytics has been easy and useful for you! Also appreciate the feedback about bulk downloading, we are always looking to improve the product. Thanks again!

June 2019

Jan from Q Advisors

Verified Reviewer

Company Size: 11-50 employees

Industry: Investment Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

FirmRoom Review

Pros

The software is the easiest to use of all the data rooms that I have tried. There is the optimal mix of functionality and usability, which makes it easy for both my clients and me to organize our data. The customer support is very responsive and I have always had my issues resolved.

Cons

Sometimes the software can be 'clunky', for instance drag and drop with large folder sizes sometimes doesn't work. Also, the platform as a whole is not visually appealing.

Response from DealRoom, a Day1 Company

Replied June 2019

Thanks for the review Jan! Happy to hear the platform is easy for both you and your client to use and that our customer support has responsive :) Appreciate the feedback on the UI as well, thanks!