About FirmRoom


FirmRoom is a cloud-based virtual data room designed primarily for the financial sector. The solution helps organizations to manage mergers and acquisitions due diligence through document management and file sharing. Key features include data tracking, data analytics, audit trails, customized notifications, individual and bulk invitations, bulk file upload and a user activity tracker.

FirmRoom allows users to transform, retrieve and classify documents and folders. Users can upload documents in bulk using a drag-and-drop functionality. Users can assign permissions for viewing, printing and downloading documents, and apply watermarks and two-factor authentication.

Text search is available for individual documents throughout the data room. Users can track buyer activity by analyzing file access metrics. Data is accessible from desktops, mobile phones or tablets.

FirmRoom offers services on a monthly subscription basis and support is provided via live chat, email and over the phone.



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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of FirmRoom

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(16)

4 stars

(2)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-18 of 18 reviews

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February 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

FirmRoom is a robust platform at an excellent price

Pros

FirmRoom has proven to meet all of our expectations for a VDR at an excellent and very reasonable price. I have not yet found FirmRoom to lack any functionality. I have used the platform on 4 occasions now and have heard nothing but good feedback from users. I especially am satisfied with the ease of user provisioning.

Cons

I would like the ability to change notification settings by room, rather than have one universal setting.

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for the review! Glad to hear you had a positive experience with the platform! Appreciate the feedback on notification settings!

February 2019

Pamela from Ultima Health Products

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Firmroom Has Been Amazing

We are using FirmRoom to upload important company documents to share with employees who work remotely across the country.

Pros

FirmRoom is very user friendly and has made sharing files with remote employees very easy.

Cons

I have not run in to anything I did not like about the software.

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for the review Pamela! Glad to hear you are having a positive experience with the platform! Appreciate the great feedback!

February 2019

David from Parallax Equity Partners

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

David Burke review of FirmRoom

I use FirmRoom for sell side M&A due diligence.

Pros

The product is intuitive and easy to use. This product is comparable to other data rooms I've used at a significantly better price and flexibility in pricing plans make it easier to sell to my clients which are usually smaller sized companies. File trees are easy to create and manage. Downloading is easy and my clients can use this without a lot of training like some other products I've used.

Cons

I ran into some issues adding and inviting members that I solved by closing out and restarting. I don't know if this was a glitch or my error.

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for the review David! Glad to hear the interface was easy to use! We appreciate the high recommendation.

February 2019

Daniel from Q Advisors LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Best M&A Data Room - Middle Market I-Bank

We have used a dozen or more data room providers in the last 5 years. FirmRoom by far exceeds anything else we have used in terms of feature/functionality and overall value.

Pros

Simplicity (everything needed and nothing else)
Speed (upload and download)
Value / Pricing (nothing else compares)
Ability to easily manage multiple data rooms at once

Cons

Really no complaints yet and we have used it across our firm on multiple deals.

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for the great review Daniel We appreciate you taking the time to leave feedback!

February 2019

John from OlenderFeldman

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Great Deal Tool

We used FirmRoom for corporate deal due diligence. It made our due diligence reviews more efficient and ensured documents were organized and accessible by all parties.

Pros

The functionality, ease of navigation and responsiveness.

Cons

The software has an older look...could do with a few more modern touches.

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for the review John! Glad the interface was easy to use and you had a positive experience. Appreciate the feedback on the design. Thanks again!

February 2019

Hayley from Q Advisors

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2019

Multiple rooms and very happy so far

Wonderful. Having a set price with simple drag and drop and advanced search capabilities is great

Pros

Ease of use and simple, clean user interface

Cons

I have yet to have any real problems. An increase to potential reports is all I can think of

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for the feedback Hayley! Happy to hear that the interface was easy to use. Appreciate the high recommendation and hope to work with you again!

February 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Wills Review

This really helped with the flow of content during our acquisition.

Pros

Easy to move through files and download necessary documents.

Cons

I can’t say anything negative as I had a great experience.

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for taking time to write a review! Glad to hear you've had a good experience so far, feel free to get in touch if there's anything else we can help with. Thanks again!

February 2019

Nathan from CSM Bakery Solutions

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Efficient and User-Friendly

Easy to pick up and more customizable than I expected from a cloud-based service

Pros

Ease of use and ability to mass upload quickly.

Cons

No mobile APP available as of yet, however website is dynamic even on mobile devices.

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for the review Nathan! Glad to hear the platform was easy to interact with. Appreciate the feedback on mobile APP!

February 2019

Rodrigo from Santander

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Smooth use

Pros

Very simple and easy to go through, also very fast navigation for a cloud based solution

Cons

Design, colours could potentially be improved

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for the feedback Rodrigo! Glad the platform was simple and easy to use. We appreciate the design feedback. Admins are now actually able to customize the colors!

March 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

March 2019

Great Product

I was really happy with the features

Pros

Ease of us and very fast and responsive.

Cons

I didn't find anything I didn't like. Everything was good.

Response from FirmRoom of DealRoom, a Day1 Company

Replied March 2019

Thank you for the review! We really appreciate the positive feedback, and are happy to hear you are pleased with the features!

February 2019

Catalina from ASSET Chile

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

February 2019

Extremely easy to use and great value for your money!

Great value for your money!

Pros

Super easy to use! Intuitive layout and easy setup

Cons

Tracking tool seems to be wrong sometimes

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks Catalina! Great to hear the room was easy to use and intuitive. We appreciate the feedback on the tracking tool!

February 2019

Thiago from AB Concessões

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

February 2019

Upsides are possible but the Firmroom is good if we mensure de P&L.

Pros

Cheaper than of the competitive platforms and user-friendly

Cons

If we can block the files anytime, like we can when we use the intralinks

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thanks for the review Thiago! Glad to hear the interface was user-friendly and affordable.

February 2019

Joey from ultimareplenisher.com

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

February 2019

FirmRoom is pretty awesome

Pros

I liked how easy the setup and upload process was.

Cons

Nothing was terrible about my experience with this software.

Response from FirmRoom of DealRoom, a Day1 Company

Replied February 2019

Thank you for the rev