About FirmRoom

FirmRoom is a cloud-based virtual data room designed primarily for the financial sector. The solution helps organizations to manage mergers and acquisitions due diligence through document management and file sharing. Key features include data tracking, data analytics, audit trails, customized notifications, individual and bulk invitations, bulk file upload and a user activity tracker.

FirmRoom allows users to transform, retrieve and classify documents and folders. Users can upload documents in bulk using a drag-and-drop functionality. Users can assign permissions for viewing, printing and downloading documents, and apply watermarks and two-factor authentication.

Text search is available for individual documents throughout the data room. Users can trac...


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Supported Operating System(s):

Web browser (OS agnostic)

43 Reviews of FirmRoom

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(28)

28

4 stars

(12)

12

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 43 results

July 2019

Stephen from Chatsworth Securities

Verified Reviewer

Company Size: 11-50 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Great Product - Great People

Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no​ issues - it does what they say it does - Noting in beta that is being delayed.

Pros

When looking for a data room - Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no​ issues - it does what they say it does - Noting in beta that is being delayed.

Cons

no a thing - first rate product - great support

Reasons for Choosing FirmRoom

nice people, fair pricing, no pressure, quality offering

Response from FirmRoom

Replied July 2019

Thank you for the review Stephen! Glad to hear you have had a good experience with our software. Thanks again!

July 2019

Marshall from Cibolo Energy Partners

Company Size: 2-10 employees

Industry: Oil & Energy

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Easy to use!

Our experience was great given our need to hide other VDR participants from viewing each other. This is something that other low cost products such as Dropbox have not been able to provide. Additionally, the analytics helped us track the overall activity and participation from the VDR participants as a way to view potential interest.

Pros

I like the simplicity of the product to use and invite people to the virtual data room. Additionally, the low cost of the FirmRoom product is great for a company like mine that will use it about once per quarter. It is perfect for us as we do not want to pay as much as the other products in the market.

Cons

Some participants received the invites within their spam/junk email which was fairly annoying. However, after sending a reminder to participants this wasn't a problem. Only one participant mentioned the site was blocked internally by their IT and they were not able to resolve the issue. That issue was likely remote to the one company participant.

Reasons for Choosing FirmRoom

We did not want participants to view one another and we wanted to track who was viewing/downloading data.

Reasons for Switching to FirmRoom

Participants could view each other and the solution they provided allowed for potential risk to the access of data we were providing.

Response from FirmRoom

Replied July 2019

Thanks for the feedback Marshall! Happy to hear the software was easy to use! Also appreciate the feedback regarding invites going to spam/junk email, we are always looking to improve the product. Thanks again!

November 2019

Pilar from American Physician Partners

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

November 2019

Diligence assistance

using it for due diligence projects and I dread having to search for my materials

Pros

searching for specific topics is relatively easy

Cons

organization of projects is dependent upon the administrator and naming conventions are so inconsistent which makes it challenging for an infrequent user to navigate.

Response from FirmRoom

Replied November 2019

Thank you for your review Pilar! If you have any questions about naming and room organization feel free to reach out to our customer service at any time. Thanks again!

July 2020

Scott from EPIC Brokers

Company Size: 1,001-5,000 employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2020

Firmroom Review

Pros

Pretty good set of features for the price. Easy to add users and content, fairly intuitive for the most part.

Cons

I think there are a number of features lacking in comparison to a VDR solution like Intralinks, but that is to be expected at this price point. Reporting and analytics could have more features / be easier to use. Little things like adjusting file paths to fit within the max length or at least making it easier to quickly identify and manually update file names that are over the max length. Users had issues trying to download Excel/PPT/Word files when they only had certain permissions (can't remember exactly what it was called, I think download watermarked), however there didn't seem to be anywhere that explained that they wouldn't be allowed to download files if they had those permissions. It seems like an error message or warning should have shown up when the permissions were set.

Reasons for Choosing FirmRoom

Price and did not need full feature set of other products for this purpose, as there was only one buyer in the process and the diligence was relatively limited.

Response from FirmRoom

Replied July 2020

Thank you for the review, Scott! Happy to hear you found the software intuitive. Thanks again!

June 2019

Austin from Q Advisors

Company Size: 11-50 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Excellent Product for the Price

Great customer support

Pros

This software has all of the features that I would expect from a Data Room, plus some. As an admin, it is extremely easy to set up and manage user permissions, whether it is by group or individual. The analytics capabilities are also valuable and easy to use. It is so easy to see who has looked, downloaded, uploaded, etc. documents. Uploading and downloading documents, whether one by one or in batches is so simple. And most of all, this product is very affordable compared to other solutions.

Cons

My only complaint is not being able to do a bulk download when the watermark feature is turned on and there are PPT or XLS files in a folder. Instead of a generic error or timeout, it would be great to download all of the available files with a warning or notification about the files that will not be included (because they are PPT/XLS).

Response from DealRoom, a Day1 Company

Replied June 2019

Thanks for feedback Austin! Happy to hear setting permissions and using the analytics has been easy and useful for you! Also appreciate the feedback about bulk downloading, we are always looking to improve the product. Thanks again!