[SENSITIVE CONTENT] and [SENSITIVE CONTENT] provided consistent and diligent support throughout the platform development process! I appreciate how attentive they were with answering our many questions. We felt extremely prepared for the event day. And I learned a lot about tech! The support team was fantastic with answering our questions and making adjustments to our platform. The support materials are super helpful as administrators and for users (event attendees). The materials made our event guide more robust to answer specific tech questions.

The ease of the platform from the user experience perspective. It was clean and easy for attendees to find information as well as enter and engage in breakout sessions (booths). The capability for attendees to use video and text chat in the booths. The information tabs made it easy to share specific information pertaining to the event. The ability to brand the event with images and logos throughout the platform makes it unique to the organization.

The live and booth chats didn't have capability to have live/hot links. Attendees would need to copy and paste a link into another browser. Attendees were not able to private message each other to network or share 1:1 information without sharing with everyone. It would be great to have an all-in-one platform instead of having to learn and use another platform to stream to the livestream stage/page. It would be great if the admin log in could "open" the booths instead of having a separate log-in for each booth. The admin could assign admin capabilities to each booth for presenters to have access to share slides, record, and manage attendees.

I plan events, and have used this software to handle in-person vendor applications and booth space.

Booth Central is very easy to use, both for the vendor and the vendor coordinator. The only issues we have had is sometimes vendors try to sign up using their phones, and can't do it... I recommend a real computer. Booth Central allows us to curate vendors, which is important to us (approving the ones you want; denying the ones you don't want). I REALLY like how the vendors have to put in a credit card and pay 1/2 down at registration, and the rest is charged automatically. Super convenient and no chasing down of money. It's a little clunky if a card fails... I have had to contact customer support a few times about those issues, but they're not a big deal. Customer support has been responsive and helpful.

Booth Central is not a communications vehicle... you can't email all your vendors about an update in plans, for example. For that, you have to download all your vendors and upload into something like MailChimp. Also, if you want more than one or two custom questions on your form, you have to have the Booth Central support team put them on the form for you (can't do it yourself). But, I did find support to be very responsive and helpful, so not a big deal.

2 experiences with Booth Central were positive and well received.

Set up and using booths was easy to use.

Booth visitors did not always understand entering room / booths or accessing video options.

We starting using Booth Central for the virtual experience and quickly shifted to having them run all of our vendor signup forms. The team have been great at being adaptive and helping build the software to meet our needs. We have done about a dozen events each year and the Booth Central team are involved n every step, helping us make the process as easy as possible. We rely heavily on vendor/exhibitor signups for our events so having an easy, intuitive, software program is key to our success and Booth Central has done just that. We have used a lot of vendor management programs over the years and we have found that Booth Central is by far the best out there.

The software is easy to use and allows us to put multiple events online so that vendors can easily signup for all of our events. We use the software for a variety of events (community, wine festivals, beer festivals, vendor festivals, etc) and all of them have run smoothly from a vendor/exhibitor standpoint. Our vendors have loved the ability to signup for multiple events using the same program so that they don't have to continue to enter the same information over and over

Being able to email more information to the participants would be a big help. The software allows for reminders to pay, but to have an in system email service would be great to communicate with all the participants. Accounting can get a bit messy when running multiple shows on the platform, but the BoothCentral team have always been quick to assist where they can.

Excellent! We love it!!

It is very user friendly. Easy to use. The Booth Central support team is very helpful and responds quickly. We only have to use one software platform, to jury the artists and to manage the show. One other feature that has been very helpful, is that we can accept applications until our show is full. Our old software had a rigid deadline, and applicants could not apply after the deadline. Due to Covid and the effect it has had on art shows, it is very helpful to be able to accept applications and jury on a rolling basis. I have not yet used all the features that this software offers because we are still just accepting applications at this point. We also did several Virtual shows with Booth Central, which were the first of their kind at the time! They were awesome!

There are a few small tweaks, that I can think of, but nothing major.